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THE IMPLEMENTATION OF SMART CITY IN CREATING INNOVATIONS OF PUBLIC SERVICES BY REGIONAL GOVERNMENTS (CASE STUDY OF BANDUNG CITY AND MAKASSAR CITY) Widuri Wulandari; Siti Munawaroh
Jurnal Caraka Prabu Vol 4 No 1 (2020): Jurnal Caraka Prabu
Publisher : Universitas Jenderal Ahmad Yani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36859/jcp.v4i1.207

Abstract

In order to make improvements in public services, the City Government of Bandung and Kota Makassar implement Smart City, and it is also in accordance with the directions of the Kementerian Pendayagunaan Aparatur Negara & Reformasi Birokrasi provide quality services that satisfy the needs of society in the fields of education, health, housing, and so forth. Local governments must also work creatively and innovatively to improve accountability, transparency, and responsiveness by utilizing information technology. The focus of this study is to compare the Government of Bandung with Makassar City in running Smart City in order to implement the innovation of public services. As a method for this research, a qualitative analysis is used, so that the phenomena or situations in the field can be realistically and systematically explained in detail while using the review literature from previous research. The Governments of Bandung City and Makassar City have shown to be successful areas with the implementation of Smart City. Both cities have received many awards for providing innovative services of high quality in spite of the fact that Makassar city started relatively late with implementing Smart City. Although they have been successful so far, the innovation of public services in these two cities will still have to be improved, so that a larger part of society will be able to profit from them. It takes a deep commitment on the part of the local authorities in order to be able to implement Smart City that creates an innovative programme. Smart City's implementation is a solution for creating good governance and makes improvements across multiple sectors of society. Moreover, Smart City sustains community activities and also provides easy access to information made by local governments. Keywords: Smart City, Innovation, Public Service
ANALISIS KINERJA APARATUR SIPIL NEGARA PADA MASA PANDEMI COVID-19 (STUDI KASUS: INSPEKTORAT JENDERAL KEMENTERIAN DESA, PEMBANGUNAN DAERAH TERTINGGAL DAN TRANSMIGRASI Sufri Nuryamin; Widuri Wulandari
Jurnal Caraka Prabu Vol 6 No 2 (2022): Caraka Prabu : Jurnal Ilmu Pemerintahan
Publisher : Universitas Jenderal Ahmad Yani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36859/jcp.v6i2.1161

Abstract

Penelitian ini bertujuan untuk menganalisis kinerja Aparatur Sipil Negara (ASN) Inspektorat Jenderal Kementerian Desa, Pembangunan Daerah Tertinggal dan Transmigrasi (Itjend Kemendes PDTT) pada Masa Pandemi Covid-19. Ada perubahan sistem kerja di lingkungan pemerintah akibat adanya pandemic Covid-19. Instansi pemerintah yang biasa bekerja di kantor, karena Pembatasan Sosial Berskala Besar (PSBB), semua kantor diminta untuk bekerja dari rumah atau work from home (WFH). Hal ini baru pertama sekali diterapkan di instansi pemerintah. Itjen Kemendes PDTT merupakan bagian yang melakukan pengawasan, pemantauan, evaluasi kinerja dan keuangan di lingkungan Kemendes PDTT. Metode penelitian ini yaitu deskriptif kualitatif dengan menggunakan aplikasi NVivo 12. Teknik pengumpulan data dengan cara pengamatan langsung, wawancara secara mendalam dan dokumentasi. Hasil penelitian ini menunjukkan bahwa kinerja ASN di Itjen Kemendes PDTT pada masa pandemic Covid-19, berjalan dengan baik. Hal ini dilihat dari 1) Keterampilan kerja ASN Kemendes PDTT meningkat selama WFH; 2) Kerja sama tetap berjalan secara online; 3) Pemanfaatan waktu lebih fleksible ketika WFH; 4) Sarana dan prasarana belum sepenuhnya didukung untuk WFH; 5) dan terakhir adapatasi dengan lingkungan ASN sangat menyesuaikan dengan situasi pandemic dan WFH. Kata Kunci: Kinerja, Aparatur Sipil Negara, Pemerintahan
PELATIHAN MANAJEMEN PARIWISATA UNTUK PENGEMBANGAN POTENSI WISATA MELALUI DIGITALISASI DESA DI DESA SUMBERWETAN KECAMATAN JATITUJUH KABUPATEN MAJALENGKA Agustina Setiawan; Noer Apptika Fujilestari; Titin Rohayatin; Dadan Kurnia; Dicky Febriansyah; Atik Rochaeni; Yamardi; Widuri Wulandari; Siti Munawaroh; Arlan Siddha; Dahly Sukma; Lukman Munawar; Risyah Aprimayanti; Bayu Septiansyah; Harky Ristala; Waluyo Zulfikar; Bunga Aprilia
BUDIMAS : JURNAL PENGABDIAN MASYARAKAT Vol. 7 No. 3 (2025): BUDIMAS : Jurnal Pengabdian Masyarakat
Publisher : LPPM ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/budimas.v7i3.18401

Abstract

Kondisi alam Desa Sumberwetan, Kecamatan Jatitujuh, Kabupaten Majalengka memiliki potensi yang cukup menarik di wilayah Jawa Barat karena merupakan salah satu wisata budaya. Namun potensi wisata tersebut masih memerlukan pengelolaan dan promosi yang lebih optimal terutama bagi beberapa desa atau kecamatan yang objek wisatanya belum ada pengembangan dari pemerintah maupun swasta. Kondisi ini dikukung oleh potensi ekonomi berbasis lokal menunjang daya tarik tumbuhnya wisata desa. Namun demikian pengelolaan wisata dan promosi belum ditangani secara professional. Kegiatan pengabdian ini bertujuan (1) Untuk memberikan pemahaman kepada pemerintah desa, pengelola objek wisata, kelompok sadar wisata dan karang taruna berkaitan dengan manajemen pariwisata untuk meningkatkan potensi wisata melalui digitalisasi desa di Desa Sumberwetan (2) Untuk meningkatkan pengetahuan dan pemahaman bagi para pelaku usaha jasa usaha wisata di Desa Sumberwetan dengan meningkatkan manajemen pariwisata dan ekonomi kreatif. Metode pelaksanaan yang digunakan adalah pendekatan partisipatif, pendekatan kelompok, pendekatan individual, metode ceramah, metode diskusi/FGD. Indikator keberhasilan kegiatan dilihat dari tingkat partisipasi masyarakat dan hasil pre test dan post tes setelah kegiatan. Hasil kegiatan menunjukkan adanya peningkatan kemampuan manajerial Pariwisata dalam menyusun rencana kegiatan jangka pendek, termasuk rencara promosi dengan bekerjasama dengan sekolah-sekolah untuk edukasi wisata. Pegiat ekonomi kreatif telah memahami strategi pemasaran kolaborasi dan penjualan online.
Strategi Implementasi Pendidikan Karakter di Universitas Jenderal Achmad Yani Cimahi untuk Pembentukan SDM Unggul Widuri Wulandari Wulan
PENA BANGSA: Bisnis dan Tata Kelola Publik Adaptif Vol. 2 No. 1 (2026): June 2026
Publisher : PT. Palem Edukasi Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69616/pb.v2i1.573

Abstract

Higher education has a responsibility not only to develop academic competence but also to shape students’ character so that they become excellent, integrity-driven human resources who are ready to contribute to society. Universitas Jenderal Achmad Yani Cimahi has a distinctive approach to character education through Keachmadyanian values, which are rooted in the exemplary character of General Achmad Yani. This study aims to analyze the strategy for implementing character education at Universitas Jenderal Achmad Yani Cimahi in developing excellent human resources. This research employed a descriptive qualitative approach, with data collected through semi-structured interviews, participatory observation, documentation, and literature study. The research informants consisted of three lecturers who teach national and university compulsory courses and five students of Universitas Jenderal Achmad Yani Cimahi. The data were analyzed through the stages of data collection, data reduction, data display, and conclusion drawing. The results of the study show that the implementation of character education at Universitas Jenderal Achmad Yani Cimahi is carried out integratively through academic and non-academic activities. Character values are instilled through courses such as Pancasila Education, Civic Education, Keachmadyanian Education, and Basic Leadership and Discipline Training (LDKK). In addition, value habituation through student organizations, lecturer role modeling, and academic culture also strengthens the development of students’ character, making them disciplined, responsible, courteous, nationalistic, integrity-driven, and socially empathetic. However, the character evaluation system remains an aspect that needs to be strengthened because the existing assessment tends to focus on academic aspects and has not fully measured value internalization in the affective domain and students’ real behavior. This study concludes that the strategy for implementing character education based on Keachmadyanian values at Universitas Jenderal Achmad Yani Cimahi has formed a holistic character ecosystem, but it still requires the development of more objective, measurable, and sustainable evaluation instruments in order to have a more optimal impact on the formation of excellent human resources.
EVALUATING LOCAL INNOVATION GOVERNANCE IN CIMAHI (2019–2024): TOWARD A MODEL OF INNOVATIVE LOCAL GOVERNMENT Dicky Febriansyah Rokhmat; Widuri Wulandari
INDONESIAN GOVERNANCE JOURNAL : KAJIAN POLITIK-PEMERINTAHAN Vol 8 No 1
Publisher : Universitas Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/igj.v8i1.156

Abstract

Cimahi City is one of the local governments participating in the Innovative Government Awards (IGA) competition and has received several awards for its proposed innovations. However, the quality and quantity of innovations have slowed, remaining unchanged compared to other city governments. This study aims to evaluate innovation governance in Cimahi City from 2019 to 2024. This research employs the theory of Regional Government Innovation Design, as proposed by Irwan Noor, focusing on leadership, Organizational Climate, and Political Environment. The research employs a descriptive qualitative approach. Data collection techniques include participatory observation, interviews, and literature review. The results indicate that leadership, organizational climate, and the political environment influence each other. The regional head demonstrates a strong commitment to developing a regional apparatus capable of fostering innovation. Serious efforts are also seen in cultivating an organizational climate conducive to innovation through competitive approaches, awards, and regulations. However, there is an imbalance between the political environment of the regional head and that of the Regional People's Representative Council (DPRD) in promoting innovation at the regional apparatus level. This situation must be addressed to maintain the stability of innovation governance in Cimahi City.
State Civil Service Competency Development and Public Service Quality In Cimahi City Widuri Wulandari Wulan; Siti Munawaroh; Nia Dwi Yuniawanti
Publica: Jurnal Pemikiran Administrasi Negara Vol. 18 No. 2 (2026): Publica
Publisher : Department of Public Administration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jpan.v18i2.55404

Abstract

This study aims to analyze the development of State Civil Apparatus (ASN) competencies and its implications for public service quality in Cimahi City. The research was conducted at the Regional Civil Service and Human Resource Development Agency (BKPSDMD) and the Public Service Mall (MPP) using a descriptive qualitative approach. Data were collected through interviews, observations, and documentation involving 7 informants, consisting of BKPSDMD officials, representatives of service agencies (DPMPTSP and Disdukcapil), and community members. The findings indicate that competency development has been implemented through education and training, technical guidance, workshops, and other capacity-building programs. However, its effectiveness remains constrained by limited institutional capacity, with only three personnel responsible for managing competency development for approximately 5,570 civil servants under a Type C organizational structure. Evaluation also remains focused on administrative outputs rather than learning outcomes, behavioral change, and service improvement. Consequently, competency development has not yet demonstrated a systematic contribution to improving public service quality. Strengthening institutional capacity and integrating competency needs assessment, training implementation, competency evaluation, and behavioral change are therefore essential for enhancing public service quality in Cimahi City.