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All Journal E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis Jurnal Promosi Pendidikan Ekonomi Equilibrium Tazkia Islamic Finance and Business Review Akuntabel : Jurnal Ekonomi dan Keuangan Forum Ekonomi : Jurnal Ekonomi, Manajemen dan Akuntansi Jurnal Riset Akuntansi dan Keuangan Journal of Economic, Bussines and Accounting (COSTING) JIM UPB (Jurnal Ilmiah Manajemen Universitas Putera Batam) Jurnal Organisasi Dan Manajemen Jurnal Ekonomi & Keuangan Islam Ganaya: Jurnal Ilmu Sosial dan Humaniora SEIKO : Journal of Management & Business Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan NUSANTARA : Jurnal Ilmu Pengetahuan Sosial At-Tadbir : jurnal ilmiah manajemen JIMFE (Jurnal Ilmiah Manajemen Fakultas Ekonomi) Jurnal Manajemen Strategi dan Aplikasi Bisnis YUME : Journal of Management GANEC SWARA Jurnal Administrasi dan Manajemen JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan) JURNAL MANAJEMEN Journal of Global Business and Management Review Iqtishodiyah : Jurnal Ekonomi dan Bisnis Islam International Journal of Economics Development Research (IJEDR) Prosiding National Conference for Community Service Project Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Bina Manajemen Jurnal Manajemen, Ekonomi, Keuangan dan Akuntansi Journal of Management - Small and Medium Enterprises (SME's) Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal Ekuilnomi Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Jurnal Studia Akuntansi dan Bisnis (The Indonesian Journal of Management & Accounting) Jurnal Manajemen dan Inovasi (MANOVA) Jurnal Manajemen Bisnis dan Keuangan Jurnal Ekonomi Bisnis, Manajemen dan Akuntansi (JEBMA) Jurnal Ekonomi INVOICE : JURNAL ILMU AKUNTANSI Iqtishodiyah : Jurnal Ekonomi dan Bisnis Islam Jurnal Relevansi : Ekonomi, Manajemen dan Bisnis ADPEBI International Journal of Business and Social Science JAMBURA: JURNAL ILMIAH MANAJEMEN DAN BISNIS Jurnal Cakrawala Ilmiah Journal of Management, Accounting, General Finance and International Economic Issues (MARGINAL) Jurnal Perspektif Pembiayaan dan Pembangunan Daerah Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Journal of Business Studies and Management Review Jurnal Manajemen USNI Mestaka: Jurnal Pengabdian Kepada Masyarakat Moneter : Jurnal Keuangan dan Perbankan Jurnal Keuangan dan Bisnis Business, Entrepreneurship, and Management Journal Optimum: Jurnal Ekonomi dan Pembangunan Journal of Business and Information System Economics and Digital Business Review
Yulfiswandi, Yulfiswandi
Universitas Internasional Batam
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mechanical Engineering Public Health Social Sciences Other

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The Role of Service Quality and Price in Enhancing Customer Satisfaction Using the SPSS Regression Method Purwanto, Purwanto; Yulfiswandi, Yulfiswandi; Donal Mon, Muhammad
Moneter: Jurnal Keuangan dan Perbankan Vol. 13 No. 1 (2025): APRIL
Publisher : Universitas Ibn Khladun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to examine the impact reliability, responsiveness, assurance, empathy, tangible and price on satisfaction. This study investigates how the service provided by the management of Tanjung Uban Ferry Port. This study uses a quantitative methodology, collecting firsthand data through the use of questionnaires and multiple linear regression techniques. According to Roscoe's recommendation, the optimal sample size is 250 respondents; however, this study uses information from 311 respondents who use Tanjung Uban Ferry Port. to provide more representative and comprehensive results. reliability, responsiveness, assurance, empathy, tangibles and price are independent variables while customer satisfaction is the dependent variable. This study uses SPSS software. The statistical analysis confirms that responsiveness, assurance, empathy, tangibility, and price all have a meaningful and positive impact on customer satisfaction. However, the reliability element does not affect customer satisfaction. These findings improve current research on the correlation between service quality, price, and customer satisfaction by introducing an alternative model that explains this relationship. Referring to the research results For the managers of Tanjung Uban Ferry Port, referring to the research findings, it is important to maintain and improve physical facilities, especially infrastructure that has a direct impact on passengers, such as waiting rooms, pedestrian facilities, and parking facilities. These aspects are directly seen and experienced by passengers.
Pengaruh Corporate Governance Terhadap Financial Performance Pada Bank Umum Syariah Di Indonesia Yulfiswandi; Oktris Susanti
Jurnal Ekuilnomi Vol. 6 No. 3 (2024): Ekuilnomi Vol 6(3) Nov 2024
Publisher : Program Studi Ekonomi Pembangunan Fakultas Ekononomi Universitas Simalungun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36985/w1w9w427

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh corporate governance terhadap financial performance pada bank umum syariah di Indonesia. Corporate governance dalam penelitian ini meliput managerial ownership, institutional ownership, audit committee independence, size of audit committee, board size, board gender dan board independence yang dinilai mampu memperbaiki citra perbankan menjadi lebih baik. Metode penelitian kuantitatif digunakan dengan analisis data numerik dan statistik. Data diperoleh dari sumber eksternal, dengan teknik sampling purposive sampling memiliki laporan keuangan tahunan 2018 - 2022. Analisis menggunakan alat regresi statistik, khususnya Eviews, untuk menganalisis data sekunder. Populasi yang dilibatkan dalam penelitian ini terdiri dari bank syariah yang termasuk dalam kategori BUS atau Bank Umum Syariah. Dari hasil penelitian ini sebagian besar variabel tidak memiliki pengaruh signifikan terhadap financial performance (ROA). Hanya 1 variabel yang memiliki pengaruh signifikan dan positif terhadap financial performance bank syariah adalah board independence. Artinya, hasil penelitian ini menunjukkan bahwa penting bagi dewan direksi bank syariah di Indonesia untuk memiliki independensi yang tinggi agar dapat meningkatkan kinerja keuangan. Hal ini akan membantu pengambil kebijakan dan praktisi dalam merancang strategi yang lebih efektif
Pengaruh Makroekonomi Terhadap Pergerakan Indeks Saham Syariah Indonesia (ISSI) Periode 2013 – 2022: Di Moderasi Oleh Socio-Political Index Yulfiswandi; Jenny Yang
Jurnal Ekuilnomi Vol. 6 No. 3 (2024): Ekuilnomi Vol 6(3) Nov 2024
Publisher : Program Studi Ekonomi Pembangunan Fakultas Ekononomi Universitas Simalungun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36985/fzn75g72

Abstract

Pasar modal syariah ialah pasar modal yang mengikuti prinsip - prinsip syariah dalam agama islam. Penelitian ini bertujuan untuk mengevaluasi dampak lima indikator makroekonomi terhadap kinerja Indeks Saham Syariah Indonesia (ISSI) dengan moderasi dari indeks sosial politik. Variabel yang terlibat termasuk ISSI sebagai variabel dependen, serta inflasi, nilai tukar, suku bunga, jumlah uang beredar, dan harga minyak dunia sebagai variabel independen, dan juga indeks sosial politik sebagai variabel moderasi. Penelitian ini memanfaatkan data deret waktu dari tahun 2013 sampai 2022. Data diuji menggunakan regresi linear berganda. Analisis menunjukkan bahwa inflasi, nilai tukar, suku bunga, dan jumlah uang beredar tidak memiliki dampak pada ISSI. Secara parsial, hanya harga minyak yang berpengaruh signifikan terhadap ISSI. Serta indeks sosial politik yang berperan sebagai variabel moderasi berhasil memoderasi pengaruh makroekonomi terhadap ISSI. Keterbatasan dari artikel ini ialah data yang dipergunakan dari 2013 hingga 2022 dan variabel makroekonomi yang terbatas. Rekomendasi dari artikel ini ialah dapat memperpanjang periode penelitian ataupun menambah variabel makroekonomi
The Role Of Religiosity And The Factors That Influence Purchase Intention On Halal Cosmetics In Batam City Saputra, Suyono; Yulfiswandi; Yuliyanti
ADPEBI International Journal of Business and Social Science Vol. 3 No. 2 (2023)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia (Adpebi)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/aijbs.v3i2.761

Abstract

This study aims to determine the effect of subjective norms, knowledge, and religion on attitudes and purchase intentions of halal cosmetics in Batam. The method used in this study is a quantitative method. The object of this research is consumers who have used halal cosmetics in Batam City. This research was conducted by survey method by distributing questionnaires in the form of Google Forms to 350 respondents in Batam City. After the questionnaires were distributed and collected by the authors, there were 305 questionnaires that could be used to process data using the SmartPLS program. The results of this study indicate a significant relationship between subjective norms, knowledge, and religious variables on consumer attitudes and a significant relationship between religious variables and consumer attitudes toward purchase intentions. Then there is an insignificant relationship between subjective norms and purchase intention. The results of this study are expected to be a reference for students in the marketing field who want to examine the factors that influence the purchase intention of halal cosmetics.
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI NIAT UMKM KOTA BATAM UNTUK MENGGUNAKAN FINTECH Devin, Devin; Yulfiswandi, Yulfiswandi
Equilibrium: Jurnal Penelitian Pendidikan dan Ekonomi Vol. 21 No. 01 (2024): Equilibrium: Jurnal Penelitian Pendidikan dan Ekonomi
Publisher : Universitas Kuningan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25134/equi.v21i01.8902

Abstract

AbstrakPenelitian ini dilakukan untuk menguji apakah perceived usefulness, perceived ease of use, government support, financial literacy, dan trust memiliki pengaruh terhadap behavioral intention to use. Metode penelitian yang digunakan bersifat kuantitatif dengan metode pengambilan sampel non probabilitas sampling. Jumlah sampel yang digunakan sebanyak 300 responden. Metode analisis data yang digunakan adalah analisis regresi linier berganda. Penelitian ini melakukan pengujian dengan software SPSS. Hasil penelitian menunjukkan bahwa variabel perceived usefulness atau persepsi kegunaan dapat memengaruhi perilaku intention to use. Perceived ease of use dinyatakan dapat memengaruhi behavioral intention of use, pengguna atau konsumen akan cenderung tertarik dan ingin menggunakan produk FinTech apabila produk tersebut lebih menarik dan mudah untuk digunakan. Government support dapat memainkan peran penting dalam membentuk niat pengguna dalam menggunakan FinTech dengan memberikan dukungan berupa infrastruktur teknologi atau insentif keuangan. Variabel financial literacy dibuktikan dapat berpengaruh terhadap behavioral intention to use. Kata kunci: fintech; niat penggunaan; UMKM AbstractThis research was conducted to test whether perceived usefulness, perceived ease of use, government support, financial literacy, and trust have an influence on behavioral intention to use. The research method used is quantitative with a non-probability sampling method. The number of samples used was 300 respondents. The data analysis method used is multiple linear regression analysis. This research conducted testing with SPSS software. The results of the research show that the variable perceived usefulness can influence intention to use behavior. Perceived ease of use is stated to influence behavioral intention of use, users or consumers will tend to be interested and want to use FinTech products if the product is more attractive and easy to use. Government support can play an important role in shaping users' intentions to use FinTech by providing support in the form of technological infrastructure or financial incentives. The financial literacy variable has been proven to influence behavioral intention to use. Keywords : fintech; behavioral intention; SMEs
Public Sector Performance: The Impact of Transformational Leadership and Public Service Motivation on Organizational Performance as mediated by Organizational Commitment Sentoso, Antony; Mardiana, Asri; Yulfiswandi, Yulfiswandi
Dinasti International Journal of Economics, Finance & Accounting Vol. 6 No. 3 (2025): Dinasti International Journal of Economics, Finance & Accounting (July-August 2
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v6i3.4525

Abstract

With organizational commitment as mediating variable, the objective of this study is toexamine and evaluate the impact of public service motivation and transformational leadershipon organizational performance. Respondents from the public sector of Maritime Affairs andFisheries Service Branches dispersed around the Riau Island Province Region make up thisquantitative research technique with data processing using Smart PLS. Completing aquestionnaire sent via Google form was the main method of gathering primary data for thisproject. According to the study's results, transformational leadership has a significantinfluence, but Public service motivation has little impact on organizational performance.Organisational commitment is essential for mediating the relationship betweentransformational leadership and organizational performance, as well as public servicemotivation and organizational success.
Behavioral Economic Analysis of Brand Image, Service Quality, Social Media Quality, and Price Perception in Influencing Generation Z’s Purchase Intention for Cross-Border Personal Shopping Services: The Mediating Role of Trust Yulfiswandi, Yulfiswandi; Rosmawati, Rosmawati
International Journal of Economics Development Research (IJEDR) Vol. 6 No. 6 (2025): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v6i6.9272

Abstract

The jastip (personal shopper) business has become a popular trend in Indonesia in recent years. In the context of trade and consumption, jastip refers to a service where someone (jastip provider or personal shopper) offers to buy goods from a particular place or store at the request of another person (consumer). In return, the jastip provider will usually charge a service fee or commission on top of the price of the goods purchased. The research in this article aims to examine the factors that influence Purchase Intention on jastip, especially in generation Z, using the variables Brand Image, Service Quality, Social Media Quality, and Price Perception mediated by Trust. The study uses primary data that has been processed through the distribution of questionnaires in the form of Google Forms to the Batam City Community who have used jastip. A total of 311 respondent data that meet the criteria and are then processed using the SPSS program for respondent demographic data analysis and the SmartPLS program for hypothesis testing. The results of the study indicate that Brand Image, Service Quality, Social Media Quality, and Price Perception have a significant positive effect on Purchase Intention through Trust mediation. This study shows the importance of Trust as a mediator that connects all variables in influencing Purchase Intention towards Jastip among Generation Z in Batam City.
ESG and firm performance: The moderating role of gender diversity Marheni, Dewi Khornida; Sherry, Sherry; Yulfiswandi, Yulfiswandi
Optimum: Jurnal Ekonomi dan Pembangunan Vol. 14 No. 1 (2024)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/optimum.v14i1.8647

Abstract

Disclosure of ESG from companies around the world has experienced a drastic increase, this phenomenon is also accompanied by an increase in socially responsible investment. This study investigates the moderating role of gender diversity in the relationship between the individual dimensions of ESG (environmental disclosure, social disclosure, and governance disclosure) and the company’s performance (Tobin's Q) in IDX companies. The research design is causal-explanatory. Based on the theory of previous findings, hypotheses were developed and tested by applying panel data regression to 42 IDX companies in the period of 2017 to 2021. The results found that disclosure of governance had a significant negative effect on company performance as measured by Tobin's Q. Moderation of gender diversity plays a role in weakening the relationship between governance disclosure with company performance. Several managerial implications are proposed based on this research. Managers may consider other ways to address stakeholder concerns about environmental and social performance. Indonesian policymakers can authorize regulations regarding ESG disclosure requirements to boost firm performance and lead to economic stability.
Pembuatan Sistem Keuangan dengan Menggunakan Aplikasi Microsoft Access di Cafe Abang Batam Yulfiswandi; Nopry
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 4 No. 4 (2023): Jurnal Pengabdian kepada Masyarakat Nusantara (JPkMN)
Publisher : Lembaga Dongan Dosen

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Abstract

Dalam dunia bisnis baik itu perusahaan atau UMKM, tidak terlepas dari sistem manajemen keuangan. Bisnis dengan manajemen keuangan yang baik akan lebih teratur dalam kegiatan operasionalnya dan membantu dalam mengembangkan bisnis menjadi lebih baik. Obyek yang dipilih untuk kegiatan Pengabdian kepada Masyarakat dalam artikel ini adalah sebuah UMKM yang bergerak dibidang kuliner berdomisili Batam yang bernama Café Abang. Melalui wawancara dan observasi yang dilakukan, diketahui manajemen keuangan Café Abang masih sangat minim dimana pencatatan transaksi penjualan atau pembelian masih berupa tulis manual. Hasil dari kegiatan Pengabdian kepada Masyarakat adalah Café Abang mendapatkan sistem keuangan yang dibuat dengan aplikasi Microsoft Word dimana dapat membantu pemilik merekap transaksi serta menyediakan laporan-laporan pendukung seperti buku besar, neraca saldo, laba rugi, dan lainnya.
ANALISIS RISIKO KREDIT DAN MAKRO EKONOMI PADA BANK UMUM SYARIAH DI INDONESIA Yulfiswandi, Yulfiswandi; Wen, Wel
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 8 No 3 (2024): Edisi September - Desember 2024
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v8i3.4734

Abstract

Sebagai bagian dari sistem keuangan nasional, perbankan syariah memainkan peran yang signifikan dalam aktivitas ekonomi. Baik perbankan konvensional maupun syariah memengaruhi ekonomi Indonesia. Ada perbedaan antara keduanya berdasarkan prinsip yang mendasari transaksi keuangan. Dengan mengumpulkan dana dari masyarakat dan memberikan mereka melalui pembiayaan atau kredit, perbankan syariah bertindak sebagai intermediasi. Pembiayaan mudah, musyarakah, murabahah, ijarah, dan lain-lain adalah beberapa jenis produk yang ditawarkan oleh pembiayaan bank syariah. Dalam penelitian ini, variabel dependen adalah rasio ROA, yang merupakan ukuran kinerja BUS. Di antara variabel independen yang diteliti, NPF (Non-Performing Financial) menunjukkan risiko kredit; NIM (Net Interest Margin) menunjukkan risiko kredit; ALR (Actual Liquidity Ratio) menunjukkan rasio kredit; GDP (Gross Domestic Product) menunjukkan makroekonomi; dan inflasi menunjukkan makroekonomi. Fokus penelitian ini adalah semua bank umum syariah Indonesia yang terdaftar di Bursa Efek Indonesia dan memiliki total 9 BUS. Data panel digunakan dari tahun 2018 hingga 2022.
Co-Authors Agus Tamrin Reni agustin, isnaini nuzula Albert Lee Alexander Alexander Janio Wijaya Aliandrina, Dessy Alvin Alvin Alvin, Alvin Alzi Ana Anastassia Joan Liu Anchao, Wang Angel Angel Angel Lim, Michelle Angelina Angelina Angelina, Winna Angeline Aurellia Angeline Aurellia Anzarika, Ria Aris, Hardianto Ariyanto, Hepy Hefri Asri Mardiana Aurellia, Angeline Badriatul Mawadah Benedicte Hartono Benwanto Ardiyano Brahmantya Chriswardhana Brillian, Ahmad CALVIN CALVIN Candy Candy Carol Carol Celine Kho Celine Kho Chanda Vedalla Putra Charles Tan Charles Tan Cindy Cindy Cindy Valentina Dafi Pralibdo Daren Daren Defen Delfina Delfina Della Jane Wijaya Devin Devin Devin, Devin Dewi Kurniawaty Dion Dewa Barata Dion Dewa Barata Doli Jogih Naibaho Donal Mon, Muhammad Elida, Shelly Elissa Jocelynn Ellen Ellen Ellen Ellen Elvina Syahara Erick Erilia Kesumahati Estina Sativa Fahlevi, Renza Febrian Hermawan Fionna Quinn Florensia Sutjiali Florentina Jasmine Florentina Jasmine Gelasia Gwyneth Go, Michelle Halim, Rynando Sadrakh Hardi Suandri Hardianto Aris Hardy Winata Lie Hartono, Benedicte Herliyanti Sanjaya Herman Eka Putra Hesniati, Hesniati Ilianto Tri Sagianto Indah Mawarni Irvan Kurniawan Irvin Ng IVAN JONES Ivana Metta Noviany Ivander Lukito Jacelyn Jackson Jackson Jasmine, Florentina Jason Jason Jenny Jenny Jenny Jenny Jenny Yang Jenny, Jenny Jeslin Jessica Novia Jessica Valeria Jessica Valeria Jhonny Se Jimmy Tjong Joey Joey Jofen Cenedi Jongestu Johanes Prawira Johanes Prawira Johny Budiman Jollin Jollin Julia Rahayu Putri Junita Junita Justyanita Justyanita Juviyanty Juviyanty Kelvin Kelvin Kelvin Kelvin Kelvin Kendrick Hartson Kenrick Keven Keven Kho, Celine Kristina Kristina Kristina Laiden Ellebin Purba Laulita, Nasar Buntu Lee, Albert Leven Dickson Licca, Vellia Lila Aprilliah Lim Winny Lindawati Lindawati Lisa Teo Lovis Vernando Lovis Vernando M.Aidil Basri Maidan Setiawati Malvin Agustino Mardiana, Asri Marheni, Dewi Khornida Mawadah, Badriatul Melina, Bonita Mentari Indah Sari Michelle Angel Lim Michelle Angel Lim Miftachul Choiri Miftahul Jannah Muhammad Rivaldy Hisham Muhammad Rizky Wahyudi Muhammad Saprudin Nathania Jocelyn Ng Thian Way Ng Thian Way Nia Rusiana Nico Hadi Nopry Nopry Nopry Novia Junita Nurul Jofia Oktris Susanti Olivia Lysion Pralibdo, Dafi Pratama, Desi Purwanto Purwanto Rehman, Saeeda Ria Anzarika RICKO MARTHIN Ricky Ricky Rico Lim Gestu Rico Limgestu Robin Robin Robin Rosmawati Rosmawati Sari Wahyuni, Lily Sudhartio, Sartika Eliya Selen Angelina Sentoso, Antony Sephia Septiana Septiany, Sheila Septriana Septriana Sherlyca Styvani Sherry Sherry Sherry Sherry, Sherry Shinta Dewi Shinta Dewi Shirlyn, Shirlyn Silvia Salim Silvia Salim Siti Rohani Slevia Sonata, Vina Stephanie Steven Steven Suhendri, Nindi Sunaidi, Nicholas Supriyadi Arifin Suyono Saputra Taqiyuddin Taqiyuddin, Taqiyuddin Tiffany Lim Ur Rahman, Haseeb VALENCIA VALENCIA Valentina, Cindy Venessa Venessa Veni Sisca Vera Edelia Lim Verandi, Rizal Verina Verina Vernando, Lovis Verren Calystania Vina Sonata Vincent Vincent Vincent Vincent, Vincent VINNA RUDIANTO Vira Vivi Sonata Viviani Viviani Vonnylia Wahyu Satriyo Wicaksono Wahyudi, Zulfikar Wen, Wel Winda Fionita Sitorus Windy Wihue Tarekar Winna Angelina Wisnu Yuwono Yessa Natasha Yessa Natasha Yovita Yolanda Budiman Yudhistira Yudhistira Yuliyanti Zai, Immanuel Zetty Aqmi, Alifia Lisda