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All Journal JURNAL SAINS PEMASARAN INDONESIA Jurnal Kajian Ekonomi Jurnal Kajian Manajemen Bisnis Jurnal Manajemen Teknologi JDM (Jurnal Dinamika Manajemen) JURNAL PENGABDIAN KEPADA MASYARAKAT Jurnal Ilmiah KOMPUTASI Jurnal Bisnis dan Manajemen Sumatra Journal of Disaster, Geography and Geography Education Owner : Riset dan Jurnal Akuntansi JURNAL PENDIDIKAN TAMBUSAI International Journal of Community Service Learning Journal of Economic, Management, Accounting and Technology (JEMATech) Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship Referensi : Jurnal Ilmu Manajemen dan Akuntansi Diklat Review : Jurnal manajemen pendidikan dan pelatihan Jurnal Ekonomi Manajemen KOLOKIUM: Jurnal Pendidikan Luar Sekolah Jurnal Pendidikan dan Keluarga Jurnal Informatika Ekonomi Bisnis Ilomata International Journal of Management Jurnal Manajemen Universitas Bung Hatta Cakrawala Repositori Imwi Jurnal Ecogen Journal of Management and Bussines (JOMB) Jurnal Kajian Manajemen dan Wirausaha Journal of Management - Small and Medium Enterprises (SME's) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Ilomata International Journal of Management Indonesian Journal of Tourism and Leisure Operations Management and Information System Studies Marketing Management Studies Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Journal of Social Research Journal of Comprehensive Science Relevance: Journal of Management and Business Eduvest - Journal of Universal Studies Electronic Journal of Education, Social Economics and Technology e-Jurnal Apresiasi Ekonomi Research Horizon International Journal of Multidisciplinary Research of Higher Education (IJMURHICA) SOSIO KONSEPSIA: JURNAL PENELITIAN DAN PENGEMBANGAN KESEJAHTERAAN SOSIAL Banking & Management Review JUKEMAS : Jurnal Pengabdian Kepada Masyarakat Jurnal Info Kesehatan
Yunia Wardi
Universitas Negeri Padang
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Journal : Operations Management and Information System Studies

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The effect of perceived ease of use, perceived usefulness, and perceived risk on reuse intention mobile banking service Aurelifa Annisa Friolinda; Yunia Wardi
Operations Management and Information System Studies Vol. 3 No. 2 (2023): Operations Management and Information System Studies
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/omiss.v3i2.107

Abstract

This study aims to analyze the effect of Perceived ease of use, Perceived usefulness, and perceived risk on Reuse intention of mobile banking services with Trust as mediation for Bank Nagari customers in Padang City in the new normal phase. In this study, 160 respondents comprised the sample size. The distribution of online questionnaires was used for data capture, and the SmartPLS program was used for data processing. According to the findings of this study (1) Trust has a positive and significant effect on mobile banking reuse intentions. (2) Perceived convenience of use has a positive and insignificant effect on trust. (3) Perceived efficacy has a positive and significant effect on trust. (4) Perceived risk has a positive and significant effect on trust. (5) Perceived convenience of use has a positive and insignificant effect on the intention to utilize mobile banking services mediated by trust. (6) Perceived efficacy has a positive and significant effect on the intention to utilize mobile banking services, as mediated by trust. (7) Perceived risk has a significant positive effect on the reuse intention of mobile banking, which is mediated by trust. (8) The perceived usability of mobile banking has a positive and significant influence on the likelihood of future use. (9) The perceived utility of mobile banking has a positive and significant effect on its reuse intention (10) Perceived risk has a positive and insignificant effect on Reuse intention
Co-Authors A. Abror Abdullah, Nor Liza Abror Abror Afriansyah, Femra Aidil Adha Amallia, Chairun Ariza Putri Aulia Putri, Anjely Aurelifa Annisa Friolinda Benni Aziz, Benni Chichi Andriani, Chichi Dewi Anggraini Diah Permata Diza Rahmah Pratiwi Dwita, Vidyarini Ekardo, Afando elida elida Engla Desnim Silvia Ernawati Ernawati Erni Masdupi Fadilla Yessa Fajar Fauzi Fauzi Firmanjaya Saputra, Anggi Hafid Gisen Parastra Hamdi Nur Hary Prastito, Bagus Hasdi Aimon Hasibuan, Anggy Qurnia Ra’afi Hendri, Naldi Hendrik Heri Sandi Husna, Nailal Idris Idris Irsan, Tri Annisa Juita, Popy Citra Kartika Sari, Yona Lasri, Widia Marwan Marwan Mesta, Hendri Andi Mohammad Abdilla Mulfag, Febby Chika Putri Nameto, Melati Putri Nazarwin, Nazarwin Nofriansyah, Nofriansyah Novia Novia Nurani, Khadijah Nurannisa, Nurannisa Okki Trinanda Perengki Susanto Poerwadi, Albertus Yudha Putra, Ridho Sunella Rahmanda, Hadi Rahmayeni, Ilda Rahmi, Syarifa Ramadhan, M. Rohim Ridho Al Fikri, Muhammad Rino Rino Rino Robby Prayudha Sandi, Hendrik Heri Sepdianus, Endang Sianturi, Suretno Samuel Sintya, Rani Siregar, Enni Sari Siregar, Eva Anzani Suhira Sulastri Sulastri Susanti, Ratnaningtyas Susi Evanita Syamsul Amar Tasnidar Tasnidar Thaib, Ilham Trinanda, Okki Trinanda, Okki Tri Ulantari, Nadilla Vidyarini Dwita Wanda Putra, Riki Wardiman, Jery Weldera Purnama Yafi, Muhammad Agra Yani Siregar, Tika Rahma Youmil Abrian Yulianti, Welly Yunita Engriani Zul Fahmi Zulvia, Dewi