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Investigasi Loyalitas Penumpang Kereta Api Pengguna KAI Acces Triani, Ririn Agus; Yenita, Yenita
Widya Cipta - Jurnal Sekretari dan Manajemen Vol 7, No 2 (2023): September
Publisher : Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/widyacipta.v7i2.15369

Abstract

Standar layanan pelanggan perlu ditingkatkan agar untuk mendorong penggunaan jasa transportasi darat, khususnya kereta api. Maksud penelitian ini yaitu memberi informasi tentang faktor yang memengaruhi loyalitas pelanggan kereta api melalui kegiatan investigasi dalam upaya meningkatkan hal tersebut. Analisis memanfaatkan PLS-SEM dalam penelitian, ini dimaksudkan untuk dimanfaatkan dalam menganalisis data yang menyimpang dari asumsi normalitas dan signifikansi statistik. Sampel untuk kegiatan penelitian terdiri dari penumpang kereta api yang menggunakan KAI Acces dalam pemesanan tiket sebanyak 100 responden. Penelitian yang telah dilaksanakan mengungkapkan dampak positif positif dari service quality dan perceived value kepada customer loyalty melalui customer satisfaction dari hasil investigasi. Untuk pengujian perceived value serta service quality kepada customer satisfaction, semuanya juga mempunyai dampak yang positif. Sedangkan untuk pengujian service quality serta perceived value kepada customer loyalty secara langsung tanpa mediasi customer satisfaction, untuk service quality tidak mempunyai dampak yang positif kepada customer loyalty, sedangkan perceived value memiliki dampak positif. Dapat diambil kesimpulan bahwa peran customer satisfaction sebagai variabel intervening mempunyai efek partial mediation pada pengujian variabel perceived value dan full mediation pada pengujian service quality.The use of land transportation is believed to be a profitable business, one cannot separate ts position as one of the most crucial participants in both marine and air transportation alternatives, especially in Indonesia. To increase the use of rail and other ground transportation options, customer service standards must be raised. Through investigative activities, this study aims to increase railroad customer loyalty by providing information on their level of loyalty. The following are some of the research hypotheses: H1) The findings demonstrate that client quality of service has an impact on satisfaction; H2) According to the investigation's findings, client satisfaction is influenced by perceived value; H3) According to the study's findings, customer loyalty is influenced by service quality; H4) The investigation's findings indicate that perceived value has an impact on customer loyalty; H5) According to the investigation's conclusions, Client loyalty is influenced by customer happiness and the the caliber of the services rendered. In addition, service quality, customer satisfaction, perceived value, and customer loyalty are the four categories of variables investigated. Issues are addressed combining structural equation modeling with partial least squares (PLS-SEM), we conducted this study that deviate from the assumptions of adequacy and normality of the sample. Train riders who book tickets through KAI Access make up the research activity's sample. Based on research findings, customer loyalty and satisfaction are significantly influenced favorably by service quality and perceived value factors.
Pelayanan Perusahaan Otobus Sinar Jaya Terhadap Kepuasan dan Loyalitas Penumpang Herawati, Destiana; Yenita, Yenita
Widya Cipta: Jurnal Sekretari dan Manajemen Vol 7, No 1 (2023): March
Publisher : Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/widyacipta.v7i1.15103

Abstract

Perusahaan Otobus Sinar Jaya adalah salah satu bus yang sering digunakan oleh masyarakat atau bisa juga disebut primadona bus untuk perjalanan Angkutan Kota Antar Provinsi di pulau Jawa. Jumlah permintaan perjalanan oleh penumpang bus cenderung tinggi dan meningkat setiap tahunnya dalam kelasnya, baik dalam kondisi biasa maupun dalam kondisi hari raya oleh karena itu perlu dilakukan penelitian seberapa puas dan percayanya masyarakat yang menggunakan moda tersebut dan untuk mengetahui pengaruh apa saja yang terdapat pada Perusahaan Otobus Bus Sinar Jaya. Metode yang digunakan adalah kuantitatif dengan purposive sampling dengan melakukan wawancara penumpang yang naik bus Sinar Jaya. Hasil kesimpulan menjelaskan bahwa kualitas melayani penumpang, harga berpengaruh kepada kepuasan penumpang dan keloyalitasan penumpang. Kualitas melayani sinar jaya melalui kepuasan penumpang belum mempengaruhi loyalitas penumpang namun harga yang di mediasi oleh kepuasan mempunyai pengaruh kepada loyalitas penumpang. Nilai kualitas pelayanan dan kepuasan pelayanan menyumbang 80,9% kepada loyalitas penumpang kemudian pengaruh harga dan kepuasan menyumbang 75,5% terhadap loyalitas penumpang.The Sinar Jaya Otobus Company is one of the buses that is often used by the public or it can also be called the prima donna of buses for Inter-Provincial City Transportation trips on the island of Java. The number of requests for travel by bus passengers tends to be high and increases every year within its class, both under normal conditions and during holidays. Therefore, it is necessary to do research on how satisfied and trustworthy the people who use this mode are and to find out what influence this has on the Otobus Company. Sinar Jaya buses. The method used is quantitative with purposive sampling by conducting interviews with passengers who take the Sinar Jaya bus. The conclusion results explain that the quality of serving passengers, prices affect passenger satisfaction and passenger loyalty. The quality of serving Sinar Jaya through passenger satisfaction has not affected passenger loyalty, but prices mediated by satisfaction have an influence on passenger loyalty. Service quality and service satisfaction contribute 80.9% to passenger loyalty, then the effect of price and satisfaction contributes 75.5% to passenger loyalty.
Effect of Ketapang Leaf Extract on HDL Levels of Rattus norvegicus Induced by High-fat Foods Nurfadly, Nurfadly; Fajar, Muhammad; Thristy, Isra; Yenita, Yenita
Global Medical & Health Communication (GMHC) Vol 12, No 3 (2024)
Publisher : Universitas Islam Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/gmhc.v12i3.14070

Abstract

High-density lipoprotein (HDL) functions to transport cholesterol from the blood vessel endothelium to the liver and excreted through the digestive tract so that it does not cause dyslipidemia, which is a risk factor for cardiovascular disease. Current treatment for dyslipidemia uses long-term statin drugs, which can cause various side effects, so herbal alternatives such as ketapang leaves (Terminalia catappa L.), which contain flavonoids and have the effect of increasing HDL levels, needed to be evaluated to achieve that reason. This study aims to evaluate whether ketapang leaf extract has an effect on increasing blood HDL levels. This research used experimental animals with a pretest and a posttest with a control group design. It was conducted at the Biochemistry Laboratory and Laboratory Animal Management Unit, Faculty of Medicine, Universitas Muhammadiyah Sumatera Utara, Medan, from September to December 2023. This study used Wistar strain male white rats (Rattus norvegicus) that were induced on a high-fat diet, divided into five groups: negative control, positive control (given simvastatin), treatment 1 (given 21 mg/kgBW ketapang leaf extract), treatment 2 (given 42 mg/kgBW ketapang leaf extract) and treatment 3 (given 84 mg/kgBW ketapang leaf extract). The study results showed a significant difference (p<0.05) in the average HDL levels before and after treatment in the positive control, treatment 2, and therapy three groups. Thus, the study concluded that ketapang leaf extract affected increasing HDL levels of male white rats (Rattus norvegicus).
Programmed Death-Ligand 1 (PD-L1) and Ki-67 Labeling Index: Correlation with Tumor Grade and Recurrence Wildanur, Sri; Yenita; Mulyani, Henny
Bioscientia Medicina : Journal of Biomedicine and Translational Research Vol. 9 No. 1 (2025): Bioscientia Medicina: Journal of Biomedicine & Translational Research
Publisher : HM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37275/bsm.v9i1.1165

Abstract

Background: Meningiomas are common primary brain tumors with variable clinical behavior. While most are benign, a subset exhibits aggressive characteristics and a high recurrence rate. This study aimed to investigate the association of Programmed Death-Ligand 1 (PD-L1) and Ki-67 labeling index with histopathological grade and recurrence in meningioma. Methods: A retrospective study was conducted on 139 cases of meningioma diagnosed between January 2020 and December 2023. PD-L1 expression was evaluated using immunohistochemistry (IHC) and scored using the combined positive score (CPS). Ki-67 labeling index was determined as the percentage of tumor cells with positive nuclear staining. The association of PD-L1 and Ki-67 with histopathological grade and recurrence was analyzed. Results: PD-L1 expression was positive in 66.7% of cases and was significantly associated with recurrence (p = 0.006). A higher Ki-67 labeling index (>4%) was observed in 68.9% of cases and was also significantly associated with recurrence (p = 0.013). No significant association was found between PD-L1 expression or Ki-67 labeling index and histopathological grade. Conclusion: PD-L1 expression and Ki-67 labeling index may serve as potential prognostic markers for predicting recurrence in meningioma. Further studies are needed to validate these findings and explore their potential therapeutic implications.
Sari Buah Kurma (Phoenix dactylifera) Efektif Terhadap Waktu Pembekuan Darah pada Mencit Jantan (Mus musculus L.) yang Diberi Aspirin Nanda, Cici Bayu; Yenita, Yenita
JURNAL PANDU HUSADA Vol 6, No 1 (2025)
Publisher : Universitas Muhammadiyah Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/jph.v6i1.21390

Abstract

Abstrak : Kurma (Phoenix dactylifera) merupakan buah yang sudah sangat akrab dengan kehidupan masyarakat, terutama bagi kaum muslim. sari buah kurma banyak digunakan oleh pasien yang menderita demam berdarah karena buah ini dipercaya dapat mengurangi risiko perdarahan spontan dengan cara memperpendek waktu perdarahan. Penelitian ini bertujuan mengetahui besarnya dosis efektif dari sari buah kurma (Phoenix dactylifera) dalam meningkatkan pembekuan darah pada mencit jantan (Mus musculus L.) yang diberi aspirin. Penelitian eksperimental dengan rancangan penelitian “post test with control group design” serta simple randomized sampling” menggunakan sari buah kurma (Phoenix dactylifera) dan diberi aspirin. Sampel yang digunakan adalah mencit jantan (Mus musculus L) sebanyak 35 ekor mencit yang terbagi atas 7 kelompok. Analisa data menggunakan uji normalitas , repeated ANOVA , dan post hoc Tukey. Terdapat perbedaan sari buah kurma (Phoenix dactylifera) yang signifikan sebelum dan sesudah pemberian sari buah kurma (Phoenix dactylifera) dan  aspirin  pada  tiap  kelompok  perlakuan  dengan  nilai p=0,030(p0.05). Kesimpulan penelitian ini  adalah  sari buah kurma (Phoenix dactylifera) efektif dalam pembekuan darah.Abstrak : Kurma (Phoenix dactylifera) merupakan buah yang sudah sangat akrab dengan kehidupan masyarakat, terutama bagi kaum muslim. sari buah kurma banyak digunakan oleh pasien yang menderita demam berdarah karena buah ini dipercaya dapat mengurangi risiko perdarahan spontan dengan cara memperpendek waktu perdarahan. Penelitian ini bertujuan mengetahui besarnya dosis efektif dari sari buah kurma (Phoenix dactylifera) dalam meningkatkan pembekuan darah pada mencit jantan (Mus musculus L.) yang diberi aspirin. Penelitian eksperimental dengan rancangan penelitian “post test with control group design” serta simple randomized sampling” menggunakan sari buah kurma (Phoenix dactylifera) dan diberi aspirin. Sampel yang digunakan adalah mencit jantan (Mus musculus L) sebanyak 35 ekor mencit yang terbagi atas 7 kelompok. Analisa data menggunakan uji normalitas , repeated ANOVA , dan post hoc Tukey. Terdapat perbedaan sari buah kurma (Phoenix dactylifera) yang signifikan sebelum dan sesudah pemberian sari buah kurma (Phoenix dactylifera) dan  aspirin  pada  tiap  kelompok  perlakuan  dengan  nilai p=0,030(p0.05). Kesimpulan penelitian ini  adalah  sari buah kurma (Phoenix dactylifera) efektif dalam pembekuan darah.
Pemberian Daun Pepaya (Carica papaya L.) dan Jahe Emprit (Zingiber officinale Rosc.) Efektif Menurunkan Tingkat Keparahan Dismenorea Kurniawan, Rizky; Yenita, Yenita
JURNAL PANDU HUSADA Vol 6, No 1 (2025)
Publisher : Universitas Muhammadiyah Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/jph.v6i1.21554

Abstract

Abstrak: Lebih dari 50% wanita menstruasi di seluruh dunia dilaporkan menderita dismenorea, dengan 10-20% diantaranya mengalami nyeri hebat. Dilaporkan beberapa wanita dengan dismenorea primer tidak merespons pengobatan terhadap NSAID dan memiliki kontraindikasi terhadap obat-obatan ini. Oleh karena itu, para peneliti telah mencari berbagai pengobatan alternatif untuk mengurangi gejala dismenorea, salah satunya adalah dengan daun pepaya dan jahe emprit. Penelitian bertujuan untuk menguji efektivitas pemberian Daun Pepaya dan Jahe emprit terhadap nyeri haid pada wanita dengan dismenorea. Penelitian ini berjenis kuasi eksperimental dengan rancangan desain pre-post-test control group design. Subjek penelitian berjumlah 21 orang yang diambil dengan metode purposive sampling. Hasil dari ketiga kelompok yang diberikan daun pepaya, jahe emprit dan asam mefenamat ketiganya mengalami penurunan nyeri yang berbeda signifikan. Perbedaan dari ketiga kelompok tersebut dibuktikan dengan pengujian One Way ANOVA didapatkan nilai P = 0.007. Pada akhir pengobatan, tingkat keparahan dismenorea menurun pada semua kelompok, dengan perbedaan yang signifikan. Tidak ada efek samping yang terjadi. Hal ini menunjukkan bahwa pemberian Daun Pepaya dan Jahe Emprit efektif dalam menurunkan tingkat keparahan dismenorea primer pada wanita yang mengalami dismenorea primer.
Hubungan Ekspresi Protein 16 (p16) dengan Derajat Histopatologik dan Invasi Perineural pada Karsinoma Sel Skuamosa Kepala dan Leher Musyarifah, Zulda; Agus, Salmiah; Yenita, Yenita; Hardisman, Hardisman
Jurnal Kesehatan Andalas Vol. 9 No. 3 (2020): Online September 2020
Publisher : Faculty of Medicine, Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jka.v9i3.1281

Abstract

Protein 16 (p16) merupakan salah satu protein supresor tumor yang memiliki peran dalam patogenesis Karsinoma Sel Skuamosa (KSS) kepala dan leher. Peran protein ini berbeda sesuai dengan faktor risiko paparan karsinogen dan memiliki implikasi terhadap faktor prognostik patologik. Tujuan: Menentukan hubungan protein 16 dengan derajat histopatologik dan Invasi Perineural (IPN) pada KSS kepala dan leher. Metode: Penelitian ini merupakan cross-sectional study dengan sampel sebanyak 60 kasus KSS kepala dan leher yang telah didiagnosis di Laboratorium Patologi Anatomik RSUP Dr. M. Djamil Padang periode Januari 2016 sampai Desember 2018. Sampel diperoleh secara simple random sampling dari blok parafin yang berasal dari jaringan tumor. Dilakukan penilaian ulang pada slaid histopatologik untuk menilai derajat histopatologik dan invasi perineural. Ekspresi p16 pada sel tumor dilihat dengan pulasan imunohistokimia. Korelasi dilakukan analisis statistik bivariat menggunakan uji Chi-square dengan tingkat kemaknaan p<0,05. Hasil: Ekspresi p16 positif didapatkan pada 24 kasus (40%) dengan kasus terbanyak pada KSS kepala dan leher derajat tinggi, sedangkan pada 36 kasus (60%) tidak terdapat ekspresi p16. Ekspresi p16 positif memiliki hubungan yang bermakna dengan derajat histopatologik (p = 0,002) namun tidak terdapat hubungan antara ekspresi p16 dengan IPN (p = 1,000). Simpulan: Ekspresi p16 positif berhubungan dengan derajat histopatologik tumor yang lebih tinggi namun p16 tidak tidak berhubungan dengan kejadian invasi perineural pada KSS kepala dan leher.Kata kunci: derajat histopatologik, ekspresi p16, invasi perineural, KSS kepala dan leher
HUBUNGAN GAMBARAN HISTOPATOLOGI DENGAN GAMBARAN KLINIS KANKER OVARIUM DI RSUP DR. M. DJAMIL PADANG 2018-2019 Putri, Ratih Elsa; Yenita, Yenita; Yusrawati, Yusrawati
SINERGI : Jurnal Riset Ilmiah Vol. 2 No. 4 (2025): SINERGI : Jurnal Riset Ilmiah, April 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/sinergi.v2i4.1121

Abstract

Background: Ovarian cancer is a gynecological malignancy with high mortality rate because it has non-spesific symptoms so that it is often not detected on early stage and has a poor prognosis. Gynecological physical exam, ultrasound, and CA-125 test can help to diagnose ovarian cancer.  Objectif:  This study aims to analyze the association between the type of histopathological features with the clinical features of ovarian cancer at dr. M. Djamil Padang Hospital in 2018-2019. Methods: This study was an analytic study with a cross sectional approach using retrospective data. The sampling technique was total sampling. This research was carried out by taking data from medical record of ovarian cancer patients at dr. M. Djamil Padang Hospital in 2018-2019. This research was conducted from March  2020 to December 2022 with a sample of 25 patient. Analysis of the data used in the form of univariate analysis and bivariate analysis using Fisher’s exact test. Results: This study found that there was no assoaciation between histopathological type of ovarian cancer with bloating (p=0,607), abdominal/pelvic pain (p=0,704), difficulty eating (p=0,607), urinary frequency (p=0,607), advanced stage clinical symptoms (p=0,193), adnexal masses (p=0,286), ultrasound with IOTA Simple Rules (p=0,704), and tumor marker test CA-125 (p=0,296). There was significant association between histopathological type of ovarian cancer with ascites (p=0,043). Conclusion: Clinical symptoms,gynecological physical exam, ultrasound, and tumor marker test CA-125 in ovarian cancer patient did not have association with histopathological type
Formulation Strategy for User Acquisition of Financial Digital Apps in Indonesia Largest Local Bank Yenita, Yenita
Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis Vol. 12 No. 2 (2024): Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis - Desember 2024
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaemb.v12i2.5363

Abstract

This study aims to increase user acquisition of financial digital applications owned by one of the largest micro, small and medium banks in Indonesia. This study used a qualitative method, in which data collection was qualitative research methods where carried out using in-depth interviews. In addition, there are several analytical methods starting from SWOT analysis, IFE Matrix, EFE Matrix, Grand Strategy Matrix, and QSPM. The results of the analysis of the Grand Strategy Matrix show that Digital Finance Applications are in quadrant one position, where the strategic choices are Market Development, Penetration, and Product Development. After that, the final result of the analysis using QSPM is Market Penetration which has the highest rate, namely with TAS 6,700. With this market penetration, banks can include potential internal users who are already customers of the bank, and potential customers who will join as customers and application users. In addition, what can be done by the bank in the future is to provide things that can attract attention, namely to the social media community, holding events in areas that are still weak in user acquisition, and discount gimmicks, as well as promotions.
Administration Of Emprit Ginger Extract (Zingiber Officinale Rosc.) Effect On Cholesterol Reduction In Students Suffering From Hypercholesterolemia Pasaribu, Ummi Rachmi; Yenita, Yenita
Buletin Farmatera Vol 10, No 2 (2025)
Publisher : Universitas Muhammadiyah Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/bf.v10i2.24414

Abstract

Abstract: Hypercholesterolemia is one of the lipid disorders that is usually characterized by an increase in cholesterol levels in the blood to above 200 mg/dL. The prevalence of hypercholesterolemia in the world is around 45% while in Southeast Asia it is around 30% and in Indonesia it reaches 35%. Currently, people with hypercholesterolemia are not only adults or the elderly, but many children and adolescents have experienced hypercholesterolemia due to their lifestyle. Emprit ginger (Zingiber officinale Rosc.) or small ginger is a ginger used for spices, beverage raw materials, and herbal medicine. The main ingredients in ginger are shogaol and gingerol which are flavonoid compounds. The decrease in cholesterol levels is influenced by flavonoid and polyphenol compounds that prevent free radicals, have a hypocholesterol effect that inhibits the enzyme HMG-CoA reductase.  This study aims to find out whether ginger emprit can lower cholesterol levels in students suffering from hypercholesterolemia. The research method used was quantitative with a research design using pre-experimental (pretest and posttest) on 61 people suffering from hypercholesterolemia and a statistical wilcoxon test will be performed. It was found that 61 students had hypercholesterol and 36 of them had decreased to normal after consuming emprit ginger extract. This result is supported by statistical analysis using the Wilcoxon method with a p-value of 0.000 (p 0.05).  It can be concluded with a p-value of 0.000 that the administration of emprit ginger extract has the potential to have a significant influence on students suffering from hypercholesterolemi
Co-Authors Adelia Rachmita, Prima Adrial Adrial, Adrial Afdol Rahmadi Afriani Agus Arijanto Aldestra, Yudha Anggrainy, Fenty Anindita, Reza Yoga Aswiyanti Asri Aswiyanti Asri Aswiyanti, Asri Azzahra Saidah Ramadhani C. Catur Widayati Cintalia, Meivina Daan Khambri Daan, Khambri Dariyani, Nuriz Defrin Defrin Dharmaji Chowmas Dini Andri Utami Effendi, Hernita Etriyel Myh Fereshti Lailani Fika Tri Anggraini Hardian, Sonny Hardisman Harsby, Carmiyana Puja Hasmiwati Hendriani, Intania Dwiputri henny Mulyani Henny Mulyani Henny, Mulyani Hera Novianti Herawati, Destiana Herdiansyah, Januar Hermafasya, Ayu Octarin Hidayat, Nur Latifah Alfaina Husna Yetti Husna, Yetty Ida Rahmah Burhan Iftahillah Ismet Ismet, Ismet Isra Thristy Johan Kurnianda Ketang Wiyono Khambri , Daan Latifah, Iklil Leonard, Randy liana, nana Loli Devianti M.Yoga Sefia Nurindra Maisa, Kamilah Nada Mayorita, Pamelia Meilinda Meilinda Monika Muhammad Fajar Musyarifah, Zulda Nanda, Cici Bayu Nita Afriani Noza Hilbertina Noza Hilbertina, Noza Noza, Hilbertina Nur Aristiani, Prita Nurfadly, Nurfadly Nursasi, Harnah Pasaribu, Ummi Rachmi Pemuda, Haris Purnamawati Hellen Widjaja Putri, Ratih Elsa R. Zuryati Nizar Rahmatina B Herman Ratih Kusumawardani Ratna Purwaningsih Ria Oktavia Ria Oktavia Rizanda Machmud Rizki Saputra Rizky Kurniawan Rustam, Rony Salmiah Agus Salmiah Agus Sari, Rini Purnama Sembiring, Ranggi Heryagung Septia Haryani Setiadi, Fredrick Setiawati, Yessy Sofie, Femmy Sondang, Nora Sophian, Alfi Sri Utaminingsih Suchitra, Avit Sukri Rahman Suryati Suryati Susetyowati Syamel Muhammad Syamsiar, Syamsiar Tofrizal Triani, Ririn Agus Utami, Dini Andri Vitro Darma Yusra Wijaya, Septihani Michella Wildanur, Sri Yadi Sutikno Yaslinda Yaunin Yulistini, Yulistini Yuliza Ariani Yuniar Lestari Yusrawati Yusrawati Zulfiqar, Yevri