Article Per Year (5 Year)
p-Index From 2020 - 2025
7.961
P-Index
This Author published in this journals
All Journal Excellent Jurnal Teknik Elektro EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis International Journal of Artificial Intelligence Research Scientific Journal of Reflection : Economic, Accounting, Management and Business JURNAL EDUCATION AND DEVELOPMENT Syntax Idea Dinasti International Journal of Education Management and Social Science Jurnal Ilmiah Edunomika (JIE) Dinasti International Journal of Digital Business Management Aliansi : Jurnal Manajemen dan Bisnis Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) ADI Bisnis Digital Interdisiplin (ABDI Jurnal) Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (JASMIEN) Jurnal Cahaya Mandalika Devotion: Journal of Research and Community Service Jurnal Ekonomi Journal of Social Research East Asian Journal of Multidisciplinary Research (EAJMR) AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis AKADEMIK: Jurnal Mahasiswa Humanis Formosa Journal of Multidisciplinary Research (FJMR) Journal of Comprehensive Science Jurnal Manajemen Bisnis dan Organisasi Return : Study of Management, Economic and Bussines Jurnal MENTARI: Manajemen, Pendidikan dan Teknologi Informasi Moneter : Jurnal Keuangan dan Perbankan Blantika : Multidisciplinary Journal Mandalika Journal of Business and Management Studies Mandalika Journal of Community Services International Journal of Economics Studies J-CEKI
Harries Madiistriyatno, Harries
Unknown Affiliation
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Other

Published : 59 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Jurnal Ilmiah Edunomika (JIE)

 1 
ANALISIS TINGKAT KEPUASAN PASIEN BPJS DI POLI PENYAKIT DALAM RSUD LEWOLEBA DI NUSA TENGGARA TIMUR Beda, Bernardus Yoseph; Madiistriyatno, Harries; Panjaitan, Eddy H.H.
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 2 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i2.14474

Abstract

The objectives of this research are: 1) To determine and analyze the influence of Reliability on Patient Satisfaction 2) To determine and analyze the influence of Guarantee on Patient Satisfaction 3) To determine and analyze the influence of Physical Evidence on Patient Satisfaction 4) To determine and analyze the influence of Empathy on Satisfaction Patients 5) To find out and analyze the influence of Responsiveness on Patient Satisfaction 6) To find out and analyze the influence of Reliability, Guarantee, Physical Evidence, Empathy and Responsiveness on BPJS Patient Satisfaction at the Internal Medicine Clinic of Lewoleba Regional Hospital. This research has a quantitative approach, descriptive and associative type. In this study, the author narrowed the population to 112 BPJS patients at the Internal Medicine Clinic, Lewoleba Regional Hospital. The sampling technique used in this research was the Slovin formula, and the data analysis technique used was the linier regression análisis. Based on the analysis carried out, it can be concluded that reliability, guarantee, physical evidence, physical evidence and empathy can significantly, either individually or collectively, influence BPJS patient satisfaction at the Internal Medicine Clinic at Lewoleba Regional Hospital. Keywords: Reliability, Guarantee, Physical Evidence, Empathy, Responsiveness, Patient Satisfaction
Co-Authors Abdul Rouf Achmad Noerkhaerin Putra Akromah, Pepih Alwiyah Alwiyah Anoesyirwan, Anoesyirwan Arifin Arifin Astrada, Fernando Astuti, Yuliana Budi Azhari, Munir Azmy, Fadli Beda, Bernardus Yoseph Bestari, Lita Budianto, Irawab R.d Budiraharjo, Joko Christina Catur Widayati Dewi, Mira Puspita Ekantiana, Evy Eric Hermawan Ernawati Ernawati Fitriana, Fevi Wahyu Fuad, Azharul Hanafi Hanafi Hanifa, Hanifa Hapsari, Gita Haryanti, Ina Hasanah Hasanah Hasudungan, Eddy Hermawan Holyness Nurdin Singadimedja Husainah, Nazifah Idris, Erwin Indri Astuti Jati, prihatina Jayadi, Rahmat Julioni, Heny Kabul, Eka Rakhmat Kholik, Jajang Roni Aunul Kurniawan, Elisastra Kusuma, Sitta Kusumadewi, Nurwulan Laras Sitoayu Lasmana, Ujang Dede Listiorini, Dewi Lumanau, Tanti Triyani Milisani, Meirna Muhammad Usman, Muhammad Muharram, Ardyan Fahrul Naibaho, Sukar Naldi Sahim, Aswin Naser, Haspul Nasution, Nurhana Afrida Ningsih, Sri Wahyu Novrin Ruslim, Imran Nugraha, Ericho Agil Nurakhim, Bambang Nurrochim, Bambang Pamungkas, Sigit Putro Panjaitan, Eddy H. H Panjaitan, Eddy H.H. Pendi, Muhammad Pranayuda, Bonny Pratama, Septuci Pratikno, Yuni Purnomohadi, Ricky Qurotul Aini Ratnayulis, Wita Sagala, Kamilov Sahim, Aswin Naldi Sari, Puji Swastika Sholikin, Ahmad Silitonga, Witler Slamat Halomoan Simarmata, Anna Maria Siti mutmainnah Slamet, Rokhmad Soraya, Fatimah Suhaeli, Eli Sukiman Sukiman Sulistiono, Heru Taufik, Kemal Taufiq, Kemal Teguh Wirawan, Setia Untung Rahardja Utomo, Yoga Wachyu Hari Haji Wibowo, Wiyono Widya Dini, Winda Wijayanto, Aji Yulianto, Aan