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ROLE OF QUALITY MANAGEMENT SYSTEM (QMS) ON THE PERFORMANCE OF TEACHER IN N 2 JEMBER Agus Dedi Mustofa; Suwignyo Widagdo; Muhaimin Dimyati
MBA - Journal of Management and Business Aplication Vol 2 No 1 (2019)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (299.084 KB) | DOI: 10.31967/mba.v2i1.320

Abstract

This research is aimed at identifying and analyzing the roles of Quality Management System (QMS) towards the productive teachers’ performance of SMKN 2 Jember. The hypothesis of this research says Quality Management System (QMS) is partially significant effect on performance. The population of the research is productive teachers of SMKN 2 Jember. This research uses survey technique for sampling taken as a whole from the total population of productive teachers of SMKN 2 Jember. The samples of the population are 50 respondents of productive teachers of SMKN 2 Jember. The methods of data collection of this research are observation, interviews, questionnaires and documentation. The implications of research findings may contribute to the development of academic sciences and practitioners. The result of this research is to improve the productive teachers’ performance which is consistent with the concept of human resources and the aspects of the Quality Management System towards productive teachers’ performance which has partially significant effect on their performance.
THE INFLUENCE OF ORGANIZATIONAL STRUCTURE, LEADERSHIP STYLE, MANAGEMENT CONTROL SYSTEMS, AND ORGANIZATIONAL CULTURE TOWARD BEHAVIOUR DECISION MAKING Deborah Christin Darmawan; Suwignyo Widagdo; Hamzah Fansuri Yusuf
MBA - Journal of Management and Business Aplication Vol 3 No 1 (2020)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (556.663 KB) | DOI: 10.31967/mba.v3i1.350

Abstract

This research aims to know the influence of organizational structure, leadership style,management control systems, and organizational culture toward behaviour decision making.Data collection methods used in this research is a method of questionnaire. The results of thisstudy suggest that the organizational structure of partially against the influential behavioraldecision making, leadership styles partially against the influential behavioral decisionmaking, not management control systems influential partially against the behavior ofdecision-making, and organizational culture has no effect partially against the decisionmaking behavior. Research results also showed a simultaneous influence organizationalstructure, leadership style, management control systems, and organizational culture towardsdecision-making behavior and note that the value of the coefficient of determination60.3%, while the remaining 39.7% is explained by other factors that are not described in thismodel.
THE EFFECT OF SERVICE QUALITY AND COMMUNITY RELATIONSHIP ON THE SATISFACTION OF MOTOR VEHICLES TAXPAYERS AT THE OFFICE WITH SAMSAT JEMBER Ponang Undaghi T; Suwignyo Widagdo; Muhaimin Dimyati
MBA - Journal of Management and Business Aplication Vol 4 No 2 (2021)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/mba.v4i2.508

Abstract

This study aims to determine the effect of service quality and public relations on the satisfactionof motor vehicle taxpayers in Samsat Jember. The type of research used is Explanatory Researchusing survey methods. The population in this study is the people of Jember who have motorizedvehicle taxpayers. The sampling technique used was a non-probability sampling technique,namely the Accidental Sampling approach. The sample in this study were 100 respondents. Thedata analysis method used is multiple linear regression analysis. The results of this study indicatethat the significant value of the service quality variable on the satisfaction of motorized vehicletaxpayers in Samsat Jember is 0.008 smaller than (0.05), this means that the service qualityvariable has a significant effect on community satisfaction at the Jember Samsat Joint Office.Then the significant value of the public relations variable on the satisfaction of motorized vehicletaxpayers in the Jember Samsat is 0.000 smaller than (0.05), this means that the public relationsvariable also has a significant effect on public satisfaction at the Jember Samsat Joint Office.Keywords: Service Quality, Public Relations, Satisfaction
THE INFLUENCE OF SERVICE QUALITY ON COMMUNITY SATISFACTION IN THE MAKING OF E-KTP IN LUMAJANG REGENCY Tomy Ernawati; Suwignyo Widagdo; Yuniorita Indah Handayani
MBA - Journal of Management and Business Aplication Vol 4 No 2 (2021)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/mba.v4i2.510

Abstract

This study aims to determine the quality of services to community satisfaction for making EKTP in Sumbersuko District, Lumajang Regency. This research was conducted in SumbersukoDistrict, Lumajang Regency. The population in this study is the people in SumbersukoSubdistrict who already have E-KTP with totaling 27,306 people. The sampling method usessimple random sampling with questionnaire distribution techniques. The number of samples inthis study was 125 respondents spread in Sumbersuko District. The method of data analysis inthis study used multiple linear regression analysis with the help of SPSS 20.0 software. Based onthe results of data analysis shows that the variable responsiveness, assurance, and empathy havea significant effect on community satisfaction with the value of the influence of respectively27.3%, 30.5%, and 14.3%. While the tangible and reliability variables did not significantlyinfluence community satisfaction in making E-KTP in Sumbersuko District, Lumajang Regency.This result also shows that the assurance variable is the most dominant variable influencingcommunity satisfaction in making E-KTP in Sumbersuko District, Lumajang Regency.Keyword: Service Quality, Community Satisfaction, E-KTP
EFFECT OF POSITION PROMOTION AND EMPLOYEE COMPETENCY ON EMPLOYEE PERFORMANCE THROUGH WORK MOTIVATION Loren Dina Dasilfa; Suwignyo Widagdo; Yuniorita Indah Handayani
MBA - Journal of Management and Business Aplication Vol 5 No 1 (2022)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/mba.v5i1.552

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Human resources (HR) is one of the main driving forces that are important fororganizations/agencies because human resources are the implementers of every activity. For thisreason, a "fit" Human Resource Management (HRM) is needed in order to achieve highperformance. With a business strategy and appropriate HR practices (fit/match) it will result inorganizational performance that can achieve program realization targets. The purpose of thisstudy was to determine the direct or indirect effect of promotion and employee competence onemployee performance through work motivation as an intervening variable on the employees ofthe Bondowoso Regency Government. The total population of this study was 601 with a sampleof 120 respondents. The sampling technique used was purposive sampling. The analyticaltechnique used is path analysis using SPSS 22.0. The results of data analysis show that thevariable of job promotion has a significant effect on work motivation, employee competence hasa significant effect on work motivation, job promotion has a significant effect on employeeperformance, employee competence has a significant effect on employee performance, workmotivation has a significant effect on employee performance. Indirectly, promotion andemployee competence have a significant effect on employee performance through employeeperformance with the value of the indirect effect being greater than the direct effect. The resultsof this study can be used as an evaluation of the Regional Government of Bondowoso Regencyin terms of providing promotions to employees by considering their competence andperformance.
Capability and Resources in Reaching Advantages of Competition of Small and Medium Enterprises Suwignyo Widagdo; Emy Kholifah R; Yuniorita Indah Handayani
Nusantara Science and Technology Proceedings 4th International Seminar of Research Month
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/nstp.2019.0459

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This article aims to look at the effect of capabilities and resources of small and medium businesses on competitive advantage. The writing of this article is based on the phenomenon that most small and medium businesses still have limited ability to achieve competitive advantage. This is due to the capabilities and resources that are also still not fully met. The analysis used to discuss this conceptual article is descriptive qualitative analysis. Capabilities include product quality and reputation while resources include the reliability of human resources, the ability to produce quality products and good teamwork. Competitive advantage is reflected by the uniqueness, reliable strategy and corporate value. The results of the discussion in this article indicate that capabilities and resources that reflect resources based view will affect the achievement of competitive advantage in small and medium businesses.
Quality Reliability Service Towards Student Satisfaction Fajar Isnaeni; Suwignyo Widagdo; Supardi Supardi
International Journal of Social Science and Business Vol. 3 No. 4 (2019): November
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v3i4.21401

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This study aims to examine and analyze the simultaneous effect of service quality on student satisfaction, test and analyze the partial effect of service quality on student satisfaction, test and analyze variables that have a dominant influence on student satisfaction. This research method uses multiple linear regression analysis which is used to determine how much influence the independent (independent) variables, namely Tangible, Reliability, Responsiveness, Assurance, Empathy on the dependent variable is student satisfaction. Research site is at STES Ihya 'Ulumiddin Banyuwangi. The study took a sample of 39 people. While the results of this study can be drawn as follows, the variables Tangible, Reliability, Responsiveness, Assurance and Emphaty simultaneously affect student satisfaction. The partial test of the Reliability variable, Responsiveness, Assurance and Emphaty is positive, but the Tangible variable is negative. Reliability variables are variables that have a dominant and significant influence on student satisfaction.
Determinant of the Decision to Visit Tourist Attractions Yessy Anggraeni; Suwignyo Widagdo; Yuniorita Indah Handayani
Wiga : Jurnal Penelitian Ilmu Ekonomi Vol. 12 No. 2 (2022): June 2022
Publisher : Institut Teknologi dan Bisnis Widya Gama Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30741/wiga.v12i2.813

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Tourism is one sector that can help the economy of a region. Tourism is also referred to as regional development credit. City branding is a form of effort made to form a place, an area which is then developed for the community. This study aims to determine the effect of city branding on visiting decisions either directly or through city image and electronic word of mouth. This research is a quantitative research, the subject of this research is tourists who visit tourist attractions in Lumajang who visit 139 people. Data collection using questionnaires and data analysis using path analysis. The results show that City branding affects the image of the city, city branding affects E-WOM, city image affects the decision to visit, E-WOM affects the decision to visit, city branding affects the decision to visit. City branding of a city can improve the image of the city with a brand created from existing tourism, branding of a city can increase promotion by means of E-Wom carried out by city visitors, the image of a good city can attract someone's decision to visit one of them with the image of natural tourism from one person to another.
PEMBERDAYAAN MASYARAKAT DALAM ERA NEW NORMAL DI DESA SRATEN KECAMATAN CLURING KABUPATEN BANYUWANGI MELALUI KEGIATAN EKONOMI, SOSIAL DAN BUDAYA Suwignyo Widagdo; Nengah Hariyani; Siti Fatimah; Devi Indah Permatasari; Ahmad Baidowi
JURNAL PENGABDIAN MASYARAKAT (JPM) Vol 1 No 2 (2021)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (174.052 KB) | DOI: 10.31967/jpm.v1i2.498

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Tujuan dari pelaksanaan program ini yaitu diharapkan, mahasiswa memperoleh pengalaman yang secara langsung menemukan, merumuskan, memecahkan dan menanggulangi masalah yang berada dilapangan. Adapun sasaran dari pemberdayaan masyarakat yang kami lakukan yaitu masyarakat dan UKM. Tidak banyak program yang kami laksanakan di Dusun Sukodadi tersebut meliputi kegiatan kesehatan yaitu Program cuci tangan pada kegiatan Posyandu, pembagian dan pembuatan hand sanitizer. Selain kegiatan kesehatan kami juga mempunyai kediatan dalam bidang ekonomi yaitu pembuatan logo dan bener UKM, promosi produk UKM, pembuatan aplikasi pemasaran dan mengajari pemilik UKM agar bisa aktif di sosial media, membantu pembuatan pesanan standing flower dan vas sabut kelapa, penentuan harga produk UKM.
Pengaruh Harga, Kualitas Produk, Inovasi Produk Dan Gaya Hidup Terhadap Keputusan Pembelian Melalui Brand Image Sebagai Variabel Intervening Dede Syafulloh; Suwignyo Widagdo; Saiful Amin
JMBI : Jurnal Manajemen Bisnis dan Informatika Vol 2 No 2 (2021)
Publisher : Program Studi Manajemen, Sekolah Tinggi Ilmu Ekonomi Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (647.951 KB) | DOI: 10.31967/prodimanajemen.v2i2.548

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This study aims to determine the effect of price, product quality, product innovation and lifestyle on purchasing decisions and their effect on brand image as an intervening variable at Rumah Batik Rolla Jember. The population in this study are consumers from Rumah Batik Rolla Jember. The sample used as many as 60 respondents who are consumers of the House of Batik Rolla Jember. The sampling technique used is purposive sampling. The data analysis method used is path analysis with the help of SPSS 23. The results show that price and product innovation have no direct effect on brand image, while product quality and lifestyle have a direct effect on brand image. In addition, price, product quality, product innovation, lifestyle and brand image have a direct influence on purchasing decisions. Price and product innovation have no indirect effect on purchasing decisions through brand image, while product quality and lifestyle have an indirect effect on purchasing decisions through brand image.
Co-Authors Abdul Rasid Abdul Wahet Ade Febrinanda Susilowati Agus Dedi Mustofa Agustin Hari Prastyowati Agustin Hari Prastyowati Agustin HP, Agustin Ahmad Baidowi Ahmad Baidowi Aini, Siti Isriyah Nurul Akbar Maulana Amrulloh, Muhammad Sholahuddin Angelica Stefanny Ahliawan Baktiawan Nusanto, Baktiawan Deborah Christin Darmawan Dede Syafulloh Dedy Wijaya Kusuma Devi Indah Permatasari Dian Narulita Tristina Diana Dwi Astuti Diana Dwi Astuti Ellene Pricillia Budiarso Emy Kholifah Fajar Isnaeni Fathorrasi Fathorrasi Firmansyah, Muhammad Rizal Bintang H P, Agustin Haifa Haifa Handayani, Yuniorita Indah Hariyani, Nengah Hary Sulaksono Hendrawan Cipta Hartanto Hendrawan Cipta Hartanto Husin, Azrina Ida Bagus Raka Suardana Ihrom Caesar Ananta Putra Ilmi, Mainatul Imam Wahyudi Imam Wahyudi Indrawan, Imam Wahyudi Isnaeni, Fajar Komang Candra Dewi, Luh Kun Afifah Nur Arifin Lia Rachmawati Loren Dina Dasilfa Luh Kadek Budi Martini Luh Komang Candra Dewi M. Fauzan Anshori Maria Stefania Waro Bheri Marsuhin Marsuhin Melinda Anggreyni Mochamad Fatikhudin Muhaimin Dimyati Muhammad Firdaus Mujaroah, Siti Murtadlo Murtadlo Nanda Widaninggar Narto Nely Supeni Nengah Hariyani Nur Ahmadi Nur Lailatus Subha Nurshadrina Kartika Sari Nurul Prayugho P, Agustin H Permatasari, Devi Indah Ponang Undaghi T Qudsyi, Qudsyi Riza Bahtiar Sulistyan S Sukidin Saifudin Saifudin Saifudin Saifudin Saiful Amin Salma Watun Santika Permana Septa Krisanatalia Siti Fatimah Siti Fatimah Subha, Nur Lailatus Suharto Suharto Suhri, Akhmad Supardi Supardi Supardi Supardi Tamriatin Hidayah Taufik, Faridatut Taufiq Hidayat Tomy Ernawati Tri Wahyuni Trio Akbar Pamungkas Widodo Widodo Wiwik Fitria Ningsih Ximenes, Mateus Yessy Anggraeni Yuniorita Indah Yuniorita Indah Handayani Zainul Hasan Zulfikar Ardiansyah