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PENGARUH BUDAYA ORGANISASI, PELATIHAN DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN PADA PT. TIRTA INVESTAMA (Dc BALI) Putu Pradiva Putra Salain; I Nyoman Resa Adhika; I Gede Rihayana
Jurnal Ilmiah Satyagraha Vol. 5 No. 2 (2022): Jurnal Ilmiah Satyagraha
Publisher : Universitas Mahendradatta

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Abstract

This study aims to determine the effect of organizational culture, training and workdiscipline on employee performance at PT. Tirta Investama (Dc Bali). The dominantphenomenon in this study is employee perception regarding new habits in working during theCOVID-19 pandemic and several other phenomena related to employee performance, namelytraining that has not been maximized and the disciplined attitude of employees at work. Thefocus of the object in this study is organizational culture, training and work discipline onemployee performance with the population used is all employees of PT. Tirta Investama (DcBali). Determination of the sample in this study using the Slovin approach, where the sampleused 83 employees. The technique used is multiple linear regression analysis. The test resultsshow that organizational culture has a positive and significant effect on the performance ofemployees of PT. Tirta Investama (Dc Bali), Training has a positive and significant effect onthe performance of employees of PT. Tirta Investama (Dc Bali) and work discipline have apositive and significant effect on employee performance at PT. Tirta Investama (Dc Bali).
Internal Marketing as a Basic in Building Job Satisfaction and Service Quality in Non-Star Hotel in Denpasar Rihayana, I Gede; Salain, Putu Pradiva Putra; Rismawan, Putu Agus Eka
International Journal of Applied Business and International Management Vol 6, No 2 (2021): August 2021
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v6i2.1146

Abstract

This study aims to analyze the phenomenon of competition in the field of providing hotel lodging services, where the growing development of tourism causes the growth rate of tourism accommodation such as hotels to also increase. This causes non-star hotels as one of the providers of hospitality services to also improve to face this competition by changing the system they have in order to still have an advantage over their competitors. In this study using respondents as many as 91 people with quantitative analysis and testing the research path test was carried out using the Partial Least Square (Smart PLS) 2.0 analysis tool. Based on the results of the research analysis, it was found that internal marketing had a significant positive effect on job satisfaction, job satisfaction had an insignificant positive effect on service quality, and internal marketing had a significant positive effect on service quality. The implementation of this research is to maintain and improve internal marketing by rewarding work performance, to increase job satisfaction by listening more to the suggestions given by employees, and to maintain and improve service quality by always giving personal/special attention to guests who stay and understand the special needs of staying guests. In addition, the results of this study also create a gap for further research, where the relationship between internal marketing and service quality has no significant positive effect.
Co-Authors Adhika, Nyoman Resa Anak Agung Inten Sari Saraswati Anak Agung Sagung Ratih Astuti Apsari, Ni Nyoman Ari Putri Arsha, I Made Risma M Bagus Nyoman Kusuma Bagus Nyoman Kusuma Putra Bagus Nyoman Kusuma Putra Desak Made Febri Purnama Sari Dewa Ayu Putu Ratni Dewi Dewa Ayu Sasprita Prilia I Dewa Ayu Mas Liana Maharani I Gede Aditya Bahari I Gede Putu Kawiana I Gede Riana I Gst Ngrh Agung Eka Teja Kusuma I Gusti Agung Ngurah Gede Eka Teja Kusuma I Gusti Agung Ngurah Gede Eka Teja Kusuma I Gusti Bagus Dony Manggala S I Gusti Ngurah Eka Teja Kusuma I Kadek Ary Sedana I Kadek Kristina Adi Putra I Kadek Yayang Arta Sentana I Ketut Aris Adi Prabawa I Ketut Setia Sapta I Komang Aditya Prawira Nugraha I Made Artha Putra Duwipayana I Made Astina Yoga I Made Risma M Arsha I Made Risma M Arsha I Made Risma M Arsha I Made Risma M. Arsha I Nengah Aristana I Nengah Suardhika I Nengah Suardika I Nyoman Okta Parama Yoga I Nyoman Rasmen Adi I Nyoman Resa Adhika I Nyoman Resa Adhika I Putu Andika Adi Guna I Putu Eka Putra I Putu Gd. Widnyana Putra I Putu Ngurah Rizky Andika I Wayan Ananta Pramudya I Wayan Edi Arsawan I Wayan Mendra I Wayan Pegi Andika Ida Ayu Gede Sinta Krisnayanti Ida Bagus Ketut Surya Ida Bagus Putra Jaya Iluh Devi Puspa Wati Irma Puspita Devi Jimmy Harry Putu Suarthana Kadek Juniarta Kadek Noviantika Dewi Ketut Agus Wira Adnyana Komang Ayu Claudia Christina Putri Kusuma Putra, Bagus Nyoman Kusuma, I Gusti Ngurah Agung Eka Teja Luh Putu Krisma Yanti Luh Putu Petrisia Pradnya Wulandari Made Dwiky Mahendra Kusuma Made Krisna Ari Wijaya Made Santana Putra Ni Putu Sri Maya Dewi Lestari Nengah Dodi Hari Wirawan Ni Gusti Ayu Ade Dwi Yosiana Sari Ni Kadek Astuti Ni Kadek Ayu Aprilia Ni Kadek Dwi Lestari Ni Kadek Dwita Candra Ni Kadek Ita Riyanti Ni Kadek Mery Widiastuti Ni Kadek Purnama Dewi Ni Kadek Reshianawati Ni Komang Ratih Yulianita Ni Komang Sasmita Agustini Ni Luh Ellsa Mega Putri Ni Luh Gede Ayu Wertisari Ni Luh Marlina Puspita Sari Ni Made Arie Krisnayanti Ni Made Dwi Puspitawati Ni Made Puspani Ni Made Setya Cahyani Ni Nyoman Adityarini Abiyoga Vena Swara Ni Nyoman Idayutri Ni Nyoman Wida Sugiantari Ni Putu Julia Susanti Ni Putu Leoni Anggita Devi Ni Putu Megiyani Ni Wayan Rahayu Anjani Ni Wayan Raheni Noviantika Dewi, Kadek Pande Kadek Aprilyana Dewi Pande Ketut Ribek Pande Putu Ade Permana Putra Sugama Perdana Putra, I Made Paramahansa Yogananda Putra, Bagus Nyoman Kusuma Putu Agus Eka Rismawan Putu Agus Prayogi Putu Pradiva Putra Salain Putu Pradiva Putra Salain, Putu Pradiva Putu Wulan Ariantini Resa Adhika, I Nyoman Rismayani, Ni Putu Sri Rahayu Roy Darmawan Roy Darmawan Salain, Putu Pradiva Putra SETIAWAN JODI, I WAYAN GEDE ANTOK Sudiyani, Ni Nyoman Tiksnayana Vipraprastha Wirangjani, Ida Ayu Putu