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Knowledge Sharing, Competence, and Teamwork as Predictors of Employee Performance: Evidence From PT Pegadaian Gianyar Branch Ni Kadek Valentina Febiyanti; Nengah Suardikha; I Gede Rihayana
EMAS: Jurnal Ekonomi, Manajemen dan Bisnis Vol. 7 No. 6 (2026): EMAS: Jurnal Ekonomi, Manajemen dan Bisnis
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36733/emas.v7i6.14341

Abstract

Digital transformation and increasing business competition require companies to optimize the quality of their human resources, including at PT Pegadaian Gianyar Branch. Performance data indicates fluctuations in KPIs and the consistent failure to meet micro-targets during the 2020–2024 period. This situation indicates the presence of internal barriers related to low knowledge-sharing practices, competency gaps, and ineffective teamwork. This study aims to analyze the influence of knowledge sharing, competency, and teamwork on employee performance. The study employs a quantitative approach with a population of 41 employees, all of whom were selected as the sample using a saturated sampling technique. Data were collected via a Likert-scale questionnaire and analyzed using multiple linear regression, t-tests, F-tests, and the coefficient of determination. The results indicate that all three variables—knowledge sharing, competencies, and teamwork—have a positive and significant influence on employee performance. Knowledge sharing enhances performance through clear information dissemination, sharing of experiences, and the exchange of ideas that support work effectiveness. Competence exerts the greatest influence through mastery of SOPs, technical skills, and decision-making ability. Teamwork contributes to improved performance through effective communication, task coordination, and mutual support among team members. Overall, these three variables play a crucial role in fostering optimal and sustainable employee performance at PT Pegadaian’s Gianyar Branch.
PENGARUH BUDAYA ORGANISASI, PELATIHAN DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN PADA PT. TIRTA INVESTAMA (Dc BALI) Putu Pradiva Putra Salain; I Nyoman Resa Adhika; I Gede Rihayana
Jurnal Ilmiah Satyagraha Vol. 5 No. 2 (2022): Jurnal Ilmiah Satyagraha
Publisher : Universitas Mahendradatta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine the effect of organizational culture, training and workdiscipline on employee performance at PT. Tirta Investama (Dc Bali). The dominantphenomenon in this study is employee perception regarding new habits in working during theCOVID-19 pandemic and several other phenomena related to employee performance, namelytraining that has not been maximized and the disciplined attitude of employees at work. Thefocus of the object in this study is organizational culture, training and work discipline onemployee performance with the population used is all employees of PT. Tirta Investama (DcBali). Determination of the sample in this study using the Slovin approach, where the sampleused 83 employees. The technique used is multiple linear regression analysis. The test resultsshow that organizational culture has a positive and significant effect on the performance ofemployees of PT. Tirta Investama (Dc Bali), Training has a positive and significant effect onthe performance of employees of PT. Tirta Investama (Dc Bali) and work discipline have apositive and significant effect on employee performance at PT. Tirta Investama (Dc Bali).
PENGARUH FINANCIAL KNOWLEDGE, FINANCIAL ATTITUDE, FINANCIAL BEHAVIOR TERHADAP PENGELOLAAN KEUANGAN PADA UMKM DI KOTA DENPASAR Ni Kadek Intan Dwi Cahyani; Ni Luh Marta Utari; Ni Putu Yeni Astiti; I Gede Rihayana; Putu Agus Eka Rismawan
Jurnal Ilmiah Satyagraha Vol. 9 No. 1 (2026): Jurnal Ilmiah Satyagraha
Publisher : Universitas Mahendradatta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47532/satyagraha.v9i1.159

Abstract

Abstrak - Pengelolaan keuangan yang baik merupakan aspek penting dalam menjaga keberlanjutan usaha. Banyak pelaku UMKM menjalankan bisnis secara konvensional, mengandalkan intuisi dalam pencatatan transaksi, pengaturan arus kas, hingga perencanaan modal. Komponen teori perilaku yang direncanakan terdiri dari sikap,  norma subjektif, dan kontrol perilaku. Penelitian ini menggunakan pendekatan kuantitatif dengan jenis penelitian asosiatif, yaitu penelitian yang bertujuan untuk mengetahui hubungan atau pengaruh antara dua atau lebih variabel. Dalam hal ini, penelitian dilakukan untuk menganalisis pengaruh Financial Knowledge, Financial Attitude, dan Financial Behavior terhadap International Decision pada UMKM di Kota Denpasar. Populasi dalam penelitian ini adalah seluruh pelaku UMKM yang melakukan kegiatan  di Kota Denpasar. Jumlah populasi tidak diketahui secara pasti sampel pada penelitian ini ditentukan dari jumlah indikator yaitu 16 indikator x 5 = 80 sampel. Financial knowledge berpengaruh positif dan signifikan terhadap pengelolaan keuangan pada pelaku UMKM  di Kota Denpasar. Financial attitude berpengaruh positif dan signifikan terhadap pengelolaan keuangan pada pelaku UMKM  di Kota Denpasar. Financial behavior berpengaruh positif dan signifikan terhadap pengelolaan keuangan pada pelaku UMKM di Kota Denpasar. Berdasarkan hasil penelitian diharapkan kedepannya pelaku UMKM perlu secara aktif mengikuti pelatihan atau seminar terkait manajemen keuangan dan pembukuan.   Kata Kunci : Financial Knowledge, Financial Attitude, Financial Behavior, Pengelolaan Keuangan, UMKM   Abstract - Good financial management is an important aspect of maintaining business sustainability. Many MSME owners run their businesses conventionally, relying on intuition for transaction recording, cash flow management, and capital planning. The components of the theory of planned behavior consist of attitudes, subjective norms, and behavioral control. This research uses a quantitative approach with an associative research type, which is research that aims to determine the relationship or influence between two or more variables. In this case, research was conducted to analyze the influence of Financial Knowledge, Financial Attitude, and Financial Behavior on International Decision-Making in MSMEs in Denpasar City. The population in this study consists of all MSME actors operating in Denpasar City. The exact population size is unknown, so the sample size for this study was determined by the number of indicators, which is 16 indicators x 5 = 80 samples. Financial knowledge has a positive and significant influence on financial management among MSME actors in Denpasar City. Financial attitude has a positive and significant influence on financial management among MSME actors in Denpasar City. Financial behavior has a positive and significant influence on financial management among MSME actors in Denpasar City. Based on the research results, it is hoped that in the future, MSME actors will need to actively participate in training or seminars related to financial management and bookkeeping.   Keywords : Financial Knowledge, Financial Attitude, Financial Behavior, Pengelolaan Keuangan, UMKM
PENGARUH STRES KERJA, KEPUASAN KERJA, DANLOYALITAS KERJA TERHADAP KINERJA KARYAWANPT. SAMUDERA GEMILANG DENPASAR I Nyoman Resa Adhika; I Gede Rihayana; Putu Pradiva Putra Salain
Jurnal Ilmiah Satyagraha Vol. 4 No. 2 (2021): Jurnal Ilmiah Satyagraha
Publisher : Universitas Mahendradatta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47532/h9qh0951

Abstract

 Penelitian ini dilakukan untuk menganalisis dan mengetahui pengaruh streskerja, kepuasan kerja dan loyalitas kerja karyawan terhadap kinerja karyawan padaPT. Samudera Gemilang Denpasar. Metode penelitian penelitian ini menggunakanmetode kuantitatif dan kualitatif dengan menggunakan sumber data primer dansekunder. Populasi dalam penelitian ini adalah seluruh karyawan PT. SamuderaGemilang Denpasar sebanyak 110 orang. Sedangkan sampel yang menjadi respondendalam penelitian ini adalah sebanyak 86 orang dari seluruh karyawan pada SamuderaGemilang Denpasar. Hasil penelitaian yang didapat adalah stres kerja berpengaruhnegatif dan signifikan terhadap kinerja karyawan pada Samudera GemilangDenpasar, sedangkan kepuasan kerja dan loyalitas kerja berpengaruh positif dansignifikan terhadap kinerja karyawan pada Samudera Gemilang Denpasar 
PERAN SELF-EFFICACY DALAM MEMEDIASI PENGARUH PELATIHAN KERJA TERHADAP KINERJA KARYAWAN PADA UKM MANUFAKTUR DI BALI Putu Pradiva Putra Salain; I Gede Rihayana; I Nengah Suardhika
Jurnal Ilmiah Satyagraha Vol. 9 No. 2 (2026): Jurnal Ilmiah Satyagraha
Publisher : Universitas Mahendradatta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47532/satyagraha.v9i2.632

Abstract

This study aims to analyze the role of self-efficacy in mediating the influence of job training on employee performance in manufacturing SMEs in Denpasar City, Bali. The study used a quantitative approach with a saturated sampling technique on 32 employees. Data were collected through questionnaires and analyzed using Partial Least Square (PLS) with SmartPLS 4.0. The results showed that job training had a positive and significant effect on employee performance and self-efficacy. Self-efficacy was also proven to have a positive and significant effect on employee performance. In addition, self-efficacy was able to mediate the effect of job training on employee performance. These findings indicate that improving the quality of job training can strengthen employee self-confidence and improve their performance. Therefore, manufacturing SMEs need to develop structured and sustainable training programs to support productivity and business competitiveness in the digital era.
Internal Marketing as a Basic in Building Job Satisfaction and Service Quality in Non-Star Hotel in Denpasar I Gede Rihayana; Putu Pradiva Putra Salain; Putu Agus Eka Rismawan
International Journal of Applied Business and International Management Vol 6, No 2 (2021): August 2021
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v6i2.1146

Abstract

This study aims to analyze the phenomenon of competition in the field of providing hotel lodging services, where the growing development of tourism causes the growth rate of tourism accommodation such as hotels to also increase. This causes non-star hotels as one of the providers of hospitality services to also improve to face this competition by changing the system they have in order to still have an advantage over their competitors. In this study using respondents as many as 91 people with quantitative analysis and testing the research path test was carried out using the Partial Least Square (Smart PLS) 2.0 analysis tool. Based on the results of the research analysis, it was found that internal marketing had a significant positive effect on job satisfaction, job satisfaction had an insignificant positive effect on service quality, and internal marketing had a significant positive effect on service quality. The implementation of this research is to maintain and improve internal marketing by rewarding work performance, to increase job satisfaction by listening more to the suggestions given by employees, and to maintain and improve service quality by always giving personal/special attention to guests who stay and understand the special needs of staying guests. In addition, the results of this study also create a gap for further research, where the relationship between internal marketing and service quality has no significant positive effect.
PENGARUH LINGKUNGAN KERJA, DISIPLIN KERJA DAN KEPUASAN KERJA TERHADAP KINERJA KARYAWAN PADA KOPERASI KONSUMEN KUMBASARI BADUNG Ni Nyoman Ari Putri Apsari; I Gede Rihayana; Bagus Nyoman Kusuma Putra
EMAS: Jurnal Ekonomi, Manajemen dan Bisnis Vol. 6 No. 5 (2025): EMAS
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36733/emas.v6i5.6230

Abstract

Penelitian ini dilakukan berdasarkan kesenjangan hasil penelitian terdahulu (research gap) dan perbedaan fokus bahasan tentang lingkungan kerja, disiplin kerja dan kepuasan kerja terhadap kinerja karyawan. Selain itu, terdapat pula permasalahan penelitian (research problem) yaitu belum tercapainya target kredit pada tahun 2023 dan dapat dilihat juga target tersebut mengalami fluktuatif di setiap bulannya. Penelitian ini bertujuan untuk menguji dan menganalisis pengaruh lingkungan kerja, disiplin kerja dan kepuasan kerja terhadap kinerja karyawan. Penelitian ini dilakukan pada Koperasi Konsumen Kumbasari Badung dengan sampel penelitian yang berjumlah 47 responden yang diambil menggunakan teknik sampling jenuh. Seluruh data yang diperoleh dari distribusi kuisoner layak digunakan, selanjutnya dianalisis menggunakan regresi linier berganda, analisis koefisien korelasi, analisis koefisien determinasi, uji hipotesis (uji F dan uji t). Hasil penelitian menunjukkan bahwa (1) Lingkungan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan pada Koperasi Konsumen Kumbasari Badung, sehingga semakin baik lingkungan kerja pada Perusahaan, maka akan semakin meningkat kinerja karyawan pada Koperasi Konsumen Kumbasari Badung (2) Disiplin kerja berpengaruh positif dan signifikan terhadap kinerja karyawan pada Koperasi Konsumen Kumbasari Badung, sehingga semakin meningkat disiplin kerja karyawan, maka semakin meningkat kinerja karyawan pada Koperasi Konsumen Kumbasari Badung (3) Kepuasan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan pada Koperasi Konsumen Kumbasari Badung, sehingga semakin tinggi kepuasan kerja karyawan, maka semakin meningkat kinerja karyawan pada Koperasi Konsumen Kumbasari Badung.
Self-Leadership, Compensation, and Commitment as Drivers of Employee Performance in The Hospitality Sector Ni Putu Christine Sulantari Bupu; Nengah Suardikha; I Gede Rihayana
EMAS: Jurnal Ekonomi, Manajemen dan Bisnis Vol. 7 No. 8 (2026): EMAS: Jurnal Ekonomi, Manajemen dan Bisnis
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36733/emas.v7i8.14563

Abstract

In an increasingly competitive hospitality and tourism industry, companies are required to maintain and improve the quality of their human resources to achieve optimal performance. This study aims to examine the influence of Self-Leadership, Compensation, and Commitment on Employee Performance at Nunamkhalu Villa & Spa, Badung. The study employs a quantitative approach with a sample of all 35 employees using a saturated sampling method. The data analysis technique utilized is multiple linear regression analysis. The results indicate that Self-Leadership has a positive and significant effect on employee performance. Additionally, compensation was also found to have a positive and significant effect on performance. Similarly, the commitment variable has a positive and significant effect on employee performance. These findings underscore the importance of self-development, providing fair compensation, and enhancing commitment to support the achievement of more optimal employee performance.
Determinants of Employee Performance in The Automotive Retail Sector: The Roles of Workload, Work Discipline, and Organizational Culture Kadek Satya Dwi Dana; I Gede Rihayana; Bagus Nyoman Kusuma Putra
EMAS: Jurnal Ekonomi, Manajemen dan Bisnis Vol. 7 No. 8 (2026): EMAS: Jurnal Ekonomi, Manajemen dan Bisnis
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36733/emas.v7i8.14743

Abstract

Good performance is a step toward achieving organizational goals; therefore, performance is also a key determinant in achieving these goals, making it necessary to strive to improve employee performance. One factor that influences employee performance is workload. By assigning an effective workload, employers can assess how much an employee can handle and the impact on their performance. In addition to workload, another factor  that can influence employee performance is work discipline. Work discipline also serves to enhance individuals’ awareness and willingness to comply with all company regulations and prevailing social norms. In addition to workload and work discipline, another factor that can influence employee performance is organizational culture. The objective of this study is to examine and analyze the influence of workload, work discipline, and organizational culture on employee performance. This study was conducted at CV. Yamaha Waja Motor Hayam Wuruk Denpasar. The population for this study consists of all employees at CV. Yamaha Waja Motor’s Hayam Wuruk Branch in Denpasar, totaling 35 individuals. The sample size for this study was determined using a census method. The data analysis technique employed was multiple linear regression analysis. The results indicate that workload has a negative and significant effect on employee performance, work discipline has a positive and significant effect on employee performance, and organizational culture has a positive and significant effect on employee performance.
Co-Authors Anak Agung Inten Sari Saraswati Anak Agung Sagung Ratih Astuti Anggi Septiani Bagus Nyoman Kusuma Bagus Nyoman Kusuma Putra Bagus Nyoman Kusuma Putra Desak Made Febri Purnama Sari Dewa Ayu Putu Ratni Dewi Dewa Ayu Sasprita Prilia I Dewa Ayu Mas Liana Maharani I Gede Aditya Bahari I Gede Junior Arika Putra I Gede Putu Kawiana I Gede Riana I Gst Ngrh Agung Eka Teja Kusuma I Gusti Agung Ngurah Gede Eka Teja Kusuma I Gusti Agung Ngurah Gede Eka Teja Kusuma I Gusti Ayu Agung Laksmi Indrasuari I Gusti Bagus Dony Manggala S I Gusti Ngurah Eka Teja Kusuma I Kadek Ary Sedana I Kadek Dwi Dananjaya I Kadek Kristina Adi Putra I Kadek Yayang Arta Sentana I Ketut Aris Adi Prabawa I Ketut Setia Sapta I Komang Aditya Prawira Nugraha I Komang Agus Ari Subawa I Komang Oka Permadi I Made Artha Putra Duwipayana I Made Astina Yoga I Made Risma M Arsha I Made Risma M Arsha I Made Risma M Arsha I Made Risma M Arsha I Made Risma M. Arsha I Made Surya Prayoga I Nengah Aristana I Nengah Aristana I Nengah Gunarta I Nengah Suardhika I Nengah Suardhika I Nengah Suardika I Nyoman Okta Parama Yoga I Nyoman Rasmen Adi I Nyoman Resa Adhika I Nyoman Resa Adhika I Putu Andika Adi Guna I Putu Eka Putra I Putu Gd. Widnyana Putra I Putu Ngurah Rizky Andika I Putu Wahyu Dwinata JS I Wayan Ananta Pramudya I Wayan Edi Arsawan I Wayan Mendra I Wayan Pegi Andika Ida Ayu Gede Sinta Krisnayanti Ida Bagus Ketut Surya Ida Bagus Putra Jaya Iluh Devi Puspa Wati Irma Puspita Devi Jimmy Harry Putu Suarthana Kadek Bertha Widyani Putri Kadek Juniarta Kadek Noviantika Dewi Kadek Noviantika Dewi Kadek Satya Dwi Dana Ketut Agus Wira Adnyana Komang Ayu Claudia Christina Putri Kusuma Putra, Bagus Nyoman Kusuma, I Gusti Ngurah Agung Eka Teja Luh Putu Krisma Yanti Luh Putu Petrisia Pradnya Wulandari Made Dwiky Mahendra Kusuma Made Krisna Ari Wijaya Made Pradnyan Permana Usadi Made Santana Putra Ni Putu Sri Maya Dewi Lestari N.K Cintya Ayu Mahaswari Nengah Dodi Hari Wirawan Nengah Suardikha Ni Gusti Ayu Ade Dwi Yosiana Sari Ni Kadek Astuti Ni Kadek Ayu Aprilia Ni Kadek Dwi Lestari Ni Kadek Dwita Candra Ni Kadek Intan Dwi Cahyani Ni Kadek Ita Riyanti Ni Kadek Mery Widiastuti Ni Kadek Purnama Dewi Ni Kadek Reshianawati Ni Kadek Sudiartini Ni Kadek Valentina Febiyanti Ni Komang Ratih Yulianita Ni Komang Sasmita Agustini Ni Luh Ellsa Mega Putri Ni Luh Gede Ayu Wertisari Ni Luh Marlina Puspita Sari Ni Luh Marta Utari Ni Made Arie Krisnayanti Ni Made Dwi Puspitawati Ni Made Puspani Ni Made Rika Monika Ni Made Setya Cahyani Ni Nyoman Adityarini Abiyoga Vena Swara Ni Nyoman Ari Putri Apsari Ni Nyoman Idayutri Ni Nyoman Wida Sugiantari Ni Putu Christine Sulantari Bupu Ni Putu Julia Susanti Ni Putu Leoni Anggita Devi Ni Putu Megiyani Ni Putu Yeni Astiti Ni Wayan Rahayu Anjani Ni Wayan Raheni Pande Kadek Aprilyana Dewi Pande Ketut Aditya Pratama Pande Ketut Ribek Pande Putu Ade Permana Putra Sugama Perdana Putra, I Made Paramahansa Yogananda Putu Agus Eka Rismawan Putu Agus Prayogi Putu Ayu Rizza Putri Handayani Putu Pradiva Putra Salain Putu Pradiva Putra Salain Putu Pradiva Putra Salain Putu Pradiva Putra Salain, Putu Pradiva Putu Wulan Ariantini Rismayani, Ni Putu Sri Rahayu Roy Darmawan Roy Darmawan Salain, Putu Pradiva Putra SETIAWAN JODI, I WAYAN GEDE ANTOK Sudiyani, Ni Nyoman Tiksnayana Vipraprastha Tiksnayana Vipraprastha, Tiksnayana Wirangjani, Ida Ayu Putu