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QUALITY OF SERVICE IN MAKING KTP AND KK IN SURADE SUBDISTRICT, SUKABUMI REGENCY Aldi Apriana Siswandi; M. Rijal Amirulloh; Andi Mulyadi
DIA: Jurnal Administrasi Publik Vol 21 No 02 (2023): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v21i02.8041

Abstract

The government in implementing public services must improve the quality of services and ensure the provision of optimal public services. The problem phenomenon focuses on the not optimal quality of service in terms of errors in writing KTP and KK identities, the absence of blanks, the lack of optimal human resources, resulting in human erorr. Thet eori used by Zeithhaml Parasuraman Barry (2011) include Physical evidence, Reliability, Assurance and Empathy. The research method uses observation, interviews, and documentation. The research instrument is purposive sampling. The analysis unit and the informant's setting used snowball sampling. Data validation using triangulation, data analysis using data condensation, data view, and drawing conclusion. With tangible results, it has been felt well by the people of Surade District. Based on the reliability of the service unit's ability to provide the promised service immediately and satisfactorily for service users is still not well felt and the Responsive Dimension is still not well implemented. in conclusion Service standards in District Offices Surade has been implemented in accordance with applicable procedures, but the quality of service provided is still not good because the officers who provide waiters are not friendly so they do not provide comfort for service users at the Surade District Office, Sukabumi Regency.
EFFECTIVENESS OF THE EXPANSION PROGRAM OF EMPLOYMENT OPPORTUNITY FOR UNEMPLOYMENT PREVENTION OF SUKABUMI DISTRICT Dilla Novita; Yana Fajar FY Basori; Andi Mulyadi
DIA: Jurnal Administrasi Publik Vol 21 No 02 (2023): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v21i02.8044

Abstract

The purpose of this study to determine the effectiveness of the expansion of employment opportunities program against unemployment reduction in Sukabumi. The method used is qualitative method with descriptive approach. Data collection using observation techniques, interviews, and documentation. Data analysis using Flow model Method and Data Validation using triangulation technique. This study uses the theory of program effectiveness from Sutrisno with 5 indicators of program effectiveness, namely program understanding, target accuracy, timeliness, achievement of goals, and taking real research results show the effectiveness of the expansion of Employment Opportunities Program Against Unemployment in Sukabumi runs well where the dimension of understanding the independent labor program. Program runs skill training through the P2KSS program so as to support the achievement of targets. On the dimension of the accuracy of the target where the independent labor program according to the target where targeting housewives. In imensi keteapatan socialization time will be quite effective independent work program because it has done socialization as much as 2 times face to face. In the dimension of the program where the independent labor program spreads widely to all levels of society. And in the dimension of real decision where Disnakertrans provide facilities and assistance to the community and also training has been implemented.
EVALUATION OF THE SOCIAL REHABILITATION PROGRAM FOR UNFITABLE HOUSES (RS-RTLH) IN CIKEMBAR DISTRICT SUKABUMI DISTRICT Yobi Stiawan; Andi Mulyadi; Yana Fajar FY Basori
DIA: Jurnal Administrasi Publik Vol 21 No 02 (2023): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v21i02.8046

Abstract

The title of this study is "Evaluation of the Social Rehabilitation Program for Uninhabitable Houses in Cikembar District, Sukabumi Regency".This study aimed to evaluate the Social Rehabilitation Program for Uninhabitable Houses in Cikembar District, Sukabumi Regency, to identify the inhibiting and supporting factors of this program. This study uses a qualitative research method with a narrative approach. Data collection techniques include observation, interviews, and documentation. The results of this study indicate that. The effectiveness of RTLH rehabilitation in Cikembar District, has been effectively carried out by the Housing and Settlement Service of Sukabumi Regency, Sufficiency in implementing RTLH rehabilitation is provided to low-income communities, Equitable rehabilitation of RTLH is provided to communities according to the criteria in Sukabumi Regent Regulation Number 46 of 2019. Responsiveness to the people whose houses have been rehabilitated is satisfied with government assistance. Accuracy is good and right on target. Inhibiting factors are insufficient budget, determination of low-quality materials, and lack of mutual cooperation in the community. While the supporting factors are the involvement of the community, RT, RW, Kelurahan,
PRACTICES OF COLLABORATIVE GOVERNANCE IN ENHANCING CREATIVE ECONOMY IN SUKABUMI CITY: A CASE STUDY OF SUKABUMI CREATIVE HUB (SCH) Putik Aulia Safitri; Rizki Hegia Sampurna; Andi Mulyadi
DIA: Jurnal Administrasi Publik Vol 22 No 01 (2024): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v22i01.8493

Abstract

The creative economy is a sector that will be strengthened as an economic pillar in the future. In Sukabumi city itself, with limited natural resources, the creative economy is another alternative as an attraction as well as a large economic potential and is one of the priority areas of development. to realise this, the Sukabumi city government formed Sukabumi Creative Hub (SCH) as a committee to accelerate the creative economy in Sukabumi city. this research aims to find out how the governance practices of collaboration between SCH and the sectors of Academia, Government, Business, Community and Media. Community and media. In measuring the governance practices of collaboration, this study uses the theory of Ansell and Gash (2008) which has 4 dimensions namely Starting conditions, Facilitative Leadership, Institutional Design and Collaborative Process. The research method used in this research is leatherative with a case study approach. The results of this study indicate that the collaboration governance run by Sukabumi Creative Hub with stakeholders has fulfilled the criteria of the 4 dimensions of Ansell & Gash (2008) but have not been optimal.
IMPLEMENTATION OF DISASTER MANAGEMENT POLICIES AT THE PRE-DISASTER STAGE AT THE REGIONAL DISASTER MANAGEMENT AGENCY (BPBD) OF SUKABUMI CITY Nadila Delfina; Andi Mulyadi; M. Rijal Amirulloh
DIA: Jurnal Administrasi Publik Vol 22 No 01 (2024): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v22i01.8623

Abstract

The City of Sukabumi has some points that are vulnerable to disasters. Therefore it is necessary to pay special attention to disaster management so that risks, impacts, and losses can be minimized through the Pre-Disaster stage. This study aims to determine how disaster management policies are implemented at the pre-disaster stage at the Regional Disaster Management Agency (BPBD) of Sukabumi City. This study uses the theory of Van Meter and Van Horn (1975). The research method uses qualitative research methods. Data collection techniques use observation, interviews, and documentation. Data validation used to source and technique triangulation. Data analysis was performed by data reduction, data presentation, and conclusion drawing/verification. The results showed that the Implementation of Disaster Management Policy at the Pre-Disaster stage at the Regional Disaster Management Agency (BPBD) of Sukabumi City, when measured by the Van Meter and Van Horn theories, had not entirely run optimally, seen from the resource dimension which is an inhibiting factor in the implementation of disaster management policies at the pre-disaster stage such as resources in terms of quality, competence, facilities and infrastructure and financial resources are still not optimal.
THE EFFECTIVENESS OF THE SUKABUMI REGENCY KPU ELECTION SMART HOUSE PROGRAM IN INCREASING POLITICAL PARTICIPATION Mugia Resti Sinta Firdaus Daelani; Rizki Hegia Sampurna; Andi Mulyadi
DIA: Jurnal Administrasi Publik Vol 22 No 01 (2024): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v22i01.8624

Abstract

The General Election Commission is an election management body and has the task of providing political education to the public. One form of the government's efforts to increase political participation is by holding the Election Smart House program. (RPP). In line with that, the Sukabumi Regency KPU also runs the RPP program to educate the public about elections and democracy so that it is hoped that it can increase people's political participation. This study aims to analyze the effectiveness of the Sukabumi District KPU Election Smart House program in increasing political participation. This type of research is qualitative research. The theory used is the theory of effectiveness according to Duncan, the techniques used are observation, interviews and documentation. Based on the results of the research that has been done. In conclusion, based on the analysis results, the RPP program is quite effective in increasing the political participation of the people of Sukabumi Regency.
EFFECTIVENESS OF THE PROGRAM FOR HANDLING UNINHABITABLE HOUSES IN SUKABUMI CITY Siti Robiah; M. Rijal Amirullah; Andi Mulyadi
DIA: Jurnal Administrasi Publik Vol 22 No 01 (2024): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v22i01.8707

Abstract

The title of this research is "Effectiveness of The Program for Handling Uninhabitable Houses in Sukabumi City". The purpose of this research is to find out how the Effectiveness of Program for Handling Uninhabitable Houses in Sukabumi City. The background of this research is the uneven distribution of the aid program, the lack of public understanding of the assistance program, and the implementation of this program which is not in accordance with the initial planning of technical implementation guidelines. This research uses a quantitative method with a descriptive approach and data collection techniques using observation techniques, questionnaires, interviews, and documentation. This study uses the theory according to Duncan (1973:274-275) which is influenced by 3 dimensions. The population in this study were people who received assistance in handling uninhabitable houses with a sample of 87 respondents. In analyzing the data, the researcher conducted a validity test, a reliability test, and to test the hypothesis, the researcher used a one-sample t-test. The results of this study indicate that the effectiveness of the program for handling uninhabitable houses is in the very effective category, which means that the effectiveness of the program for handling uninhabitable houses in Sukabumi City has been running very effectively.
IMPLEMENTATION OF THE SIREKAP PROGRAM IN PILKADA 2020 AT KPU SUKABUMI DISTRICT Ayunda Permata Sari; Rizki Hegia Sampurna; Andi Mulyadi
DIA: Jurnal Administrasi Publik Vol 22 No 01 (2024): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v22i01.8722

Abstract

Indonesia is a democratic country where the supreme power is in the hands of the people. Therefore, the people of Indonesia have the right to choose who will become the people's representatives. In order to provide facilities and a place to improve the quality of service for the direct election of leaders and representatives of the people, the KPU provides a new innovation, namely by making or creating a Mobile Vote Recapitulation Information System (SIREKAP) programme. This research aims to find out how the implementation of SIREKAP is carried out in practice by the Sukabumi Regency KPU. This research uses the theory of Chales O. Jones (1996) which has 4 dimensions, namely Organisation, Interpretation, and Implementation. The research method used in this research is Qualitative Narrative. The results of this study indicate that the implementation of SIREKAP when viewed from the dimensions, organisation, interpretation and implementation according to Charles O. Jones (1996) is still not well implemented because it has not fulfilled 3 dimensions which in terms of Organisation has not fulfilled the suitability of resources, Interpretation is still not a lack of information, socialisation, and communication received by the public regarding the SIREKAP application and the application itself is constrained by high traffic which causes the failure of sending C1 plenary results.
IMPLEMENTATION PF POVERTY REDUCTION BASED ON ENTERPRISE EMPOWERMENT SMALL AND MEDIUM ENTERPRISES (MSMEs) IN SUKABUMI CITY Khania Safitri; Dine Meigawati; Andi Mulyadi
DIA: Jurnal Administrasi Publik Vol 22 No 01 (2024): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v22i01.8753

Abstract

The title of this research is "Implementation of Poverty Reduction Based on the Empowerment of Micro, Small and Medium Enterprises (MSMEs/UMKM) in Sukabumi City". This study aims to determine the implementation of poverty alleviation based on MSME empowerment in Sukabumi City. This research is motivated by the problem of not optimal implementation of the UMKM empowerment program carried out by the Office of Cooperatives, Small and Medium Enterprises, Trade and Industry of Sukabumi City against poverty in Sukabumi City. The theory used to measure and find out how successful the MSME empowerment program is is the policy implementation theory written by Van Meter and Van Horn (1975). The research method was carried out using descriptive qualitative methods. With data collection techniques include observation, interviews, and documentation. The results of this study indicate that the implementation of MSME empowerment in Sukabumi City is good, but there are still several aspects that need to be ad dressed.
The Effectiveness Of The Farmer Card Program In The Distribution Of Subsidized Fertilizers At The Agricultural Office Of The Agricultural Extension Center (BPP) Work Unit Of Jampangkulon District, Sukabumi Regency Wanti Alvini Pamungkas; Dine Meigawati; Andi Mulyadi
Jurnal Ilmiah Ilmu Administrasi Publik Vol 13, No 1 (2023)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v13i1.47556

Abstract

The Farmer Card is a transaction tool in the form of debit cards such as ATMs that function as a means to redeem subsidized fertilizers. This research focuses on the effectiveness of the Farmer Card Program in distributing subsidized fertilizers in Jampangkulon District, Sukabumi Regency. This research began with the discovery of several problems including uneven distribution of subsidized fertilizers because there are still many farmers who do not get subsidized fertilizer balances, then farmers complain that they do not understand how to apply the Farmer Card, and finally EDC machines that often error so that they can hinder transactions. The theory used to measure and know about how effective the Farmer Card Program is using the theory proposed by Duncan (1973: 274-275). The method used in this study is a qualitative method with a descriptive qualitative approach. The results in this study show that the Farmer Card Program has not been effective because the main purpose of the Card is to prosper and facilitate farmers in redeeming subsidized fertilizers, but in fact farmers still feel burdened, especially for farmers over the age of 40 years who are not tech-savvy. Then there are still many obstacles that occur, especially the problem of EDC machines as a means of fertilizer redemption transactions often errors because the network in Jampangkulon District is not yet stable. Keywords: Effectiveness, Farmer Card Program, Subsidized Fertilizer Distribution
Co-Authors Adelia Puspita Adiwijaya, Trisya Juliantina Agus Rusmana Ahpas, Ahpas Ai Nurlatifah Alda Adela Putri Aldi Apriana Siswandi Alyarizki, Ajeng Suci Amirullah, M. Rijal Amirulloh, Muhammad Rijal Andi Saputra Andi Saputra Annisa Farhani Subhi Anwar, Nur Effendi Apriliyanty, Nenden Asep Effendi Asniar Asniar Astya, Prityaswari Rucita Ayunda Permata Sari Ayyul Hizba, Muhammad Ihsan Basori, Yana Fajar FY Bella Rizka Khoerunisa Bella, Dwinta Artha Claudia, Meiske Delia Arsa Aulia Putri Devi Topyani Dewi - Wulandari Dian Purwanti Diella, Dea Dilla Novita Dine Megawati Dine Meigawati Dine Meigawati Effendi, Asep Ence Melisa Andriani Etik Umiyati Fajar Basori, Yana Farida, Fida Fauzi, Tia Fitria Ayu Handayani Gita Ramadhanti Gunawan, Maghfira Maulida Haidan Angga Kusumah Hardiani Hardiani IKE RACHMAWATI Ilham Zanata Isna Nurhayati Khania Safitri Laksono Trisnantoro Lestari, Trisya Murti Linda Zakiah Lismawati, Salma Liza Aprilianti M. Rijal Amirullah M. Rijal Amirulloh Mugia Resti Sinta Firdaus Daelani Muhammad Fathoni Muhammad Renaldi Emo Putra Mursal Mustofa, Romy Faisal Nadia Apriliani Nadila Delfina Narisyda Nursyida Nidia Agustin Nopi Amalia Nopia, Nopia Nursyida, Narisyda Oktafiani, Ayu Chori Hidayah Pajriah, Sri Puji Fauziah Puji Fauziah Purba, Hastuti Handayani S Putik Aulia Safitri Qadri, Muh R.Eriska Ginalita Dwi Putri Rachmawati, Faidah Raehana, Syarifa Reditha Maria Ulfha Restiana, Nada Rifan Alun Pratama Rijal Amirullah Rismawati Agusti Rizki Hegia Sampurna Rizki, Ferdy Rizkia, Giandini Salsabila Tasya Aulia Reza sekarmila, Gita Sidiq, Maulana Simson Tarigan Siti Latifah Siti Mulya Mutiara Siti Robiah Siti Salsabila Siti Syadzalia Azmila Sri Suryatmiati Prihandani Subhi, Annisa Farhani Sukatma Sukatma Sumarningsih, Sumarningsih Susanti Susanti Syahrillah, Helmalia Isna Tahlil, Teuku Tati Ariyanti Trisya Murti Lestari Tryannisa Dzulhaiza Salsabila Tsana Qotrunnada Oktariani Tuah Nur Utari, Suci Dwi Vip Paramarta Wanti Alvini Pamungkas Yana Fajar Basori Yana Fajar FY. Basori Yana FY Basori Yessy Anastasia, Yessy Yobi Stiawan Yoga Yuniadi Yulia Yulia Yuniarti, Ratu