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Analisis Perbandingan Pengalaman Pengguna pada Aplikasi Video Conference menggunakan Metode UX Curve (Studi Kasus Zoom dan Meet) Aisyah Altus Sholikah; Hanifah Muslimah Az-Zahra; Diah Priharsari
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 4 (2022): April 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Google Meet and Zoom are video conferencing applications that are widely used during the COVID-19 pandemic as an alternative in conducting online activities. Both have differences in features and appearance which certainly make the user experience different. According to this, a study was conducted to compare the long-term user experience on the Google Meet and Zoom applications using the UX Curve method. There are 10 respondents for each application who are active students in the organization. Respondents describe their experiences in a UX curve template with 5 dimensions or points of view: general UX, attractiveness, ease of use, utility, and degree of use. Based on data collection, 50 curves were obtained for each Google Meet and Zoom application. The number of improving curve tendencies generated against Google Meet is more than Zoom, but on the other hand the curve is deteriorating and stable. This shows that Google Meet users are more satisfied with Google Meet, compared to Zoom users towards Zoom itself. This is supported by the percentage of positive reasons obtained for Google Meet, which is 75.2%, while for Zoom it is 73.6%. In addition, the Zoom application is proven to leave more impressions and experiences for users with a greater number of user reasons than Google Meet.
Evaluasi Kebergunaan dan Kredibilitas pada Aplikasi Pinjaman Kredit (Studi Kasus Home Credit) Ayu Putu Augie Permata Dhea; Hanifah Muslimah Az-Zahra; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 5 (2022): Mei 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

This research has purpose to get evaluation result about usability and credibility aspects of the Home Credit Indonesia application by using usability and credibility questionnaire. The usability and credibility questionnaire by Zhao Huang is derived from English and translated into Bahasa Indonesia before be spread to the respondents. It has been validated from the linguist, ux expert, and ux academics. To get a valid usability and credibility questionnaire, this questionnaire has passed a pilot test after the expert validation. Then, the result will be counted through the validation and reliability test using product moment. Reference used to determine validity of each question is by using significance value. If the significance value is lower than 0,05 then the measurement is valid. But, if the significance value is more than 0,05 then the measurement is not valid. While, for the reliability test, it i referred to the Alpha Cronbach value. If Alpha Cronbach (α) value is more then 0,60 ( α > 0,60 ) then the data from research questionnaire is considered to be very good and consistent. After obtaining a valid and reliable questionnaire, then questionnaire distributed to the respondents. Therefore, 32 respondents were obtained which was fit to the criteria, that is the users who have used Home Credit application in credit lending. Based on the calculations and analysis of the respondents result, this research produced an evaluation in the form of an average value of usability and credibility aspect of Home Credit application. So that the results on the usability aspect are 12 out of 13 categories of assessment, showing results less than 3. Meanwhile, for aspects obtained 9 out of 13 categories, showing results less than 3.
Perancangan User Interface Sistem Informasi PT. Mulia Perkasa Kontraktor menggunakan Metode Human-Centered Design Zahrah Putri Ramadhanti; Hanifah Muslimah Az-Zahra; Welly Purnomo
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 5 (2022): Mei 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

PT. Mulia Perkasa Kontraktor (MPK) is a service company whose head office is located in Cirebon City, West Java. The services provided include Cleaning Service, Landscaping, Security, and other services related to property management and maintenance. Based on the results of the study, there were problems found that were related to the processing of PT. MPK. Some staff complained that it was less effective because they had to access several separate applications where the data was stored, some even still doing it manually, namely writing on paper documents. To overcome this, a solution that can help is needed is to design a user interface for data processing information systems PT. MPK which focuses on 4 divisions, namely HRD, operations, logistics, and finance. The design process will use the Human-Centered Design (HCD) method which aims to be a user-focused approach in design. There is a task scenario assessment process using the Single Ease Question (SEQ) and a usability evaluation process using the System Usability Scale (SUS). The average score obtained using SEQ from the four divisions is 6.3, and the average score for the SUS assessment is 81.6.
Evaluasi dan Perancangan Ulang User Interface menggunakan Metode Goal Directed Design (GDD) pada E-Learning SMKN 1 Sambeng Lamongan A'an Choiril Anwar; Hanifah Muslimah Az-Zahra; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 5 (2022): Mei 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

SMKN 1 Sambeng is a state vocational school located in Lamongan Regency with 8 majors. This study involved 5 students as respondents to test scenario tasks and interviews and 20 students to fill out a questionnaire. In the initial data collection, it was concluded that when respondents accessed e-learning, they still experienced some difficulties in terms of language and the appearance of e-learning which was less attractive and informative. These problems make researchers aim to make improvements to the redesign of the e-learning user interface at SMKN 1 Sambeng. The method used when designing is Goal Directed Design (GDD) which focuses on user goals. There are 6 stages in the GDD method, namely research, modeling, requirements, framework, refinement and support. However, this research is only limited to the refinement stage, because the final result of this research will be a redesign of the user interface. From the interview results showed a positive response from the results of the redesign of the e-learning system, the task scenario test resulted in an effective travel time when the respondent was working on the given task, and from the distribution of the PMLQ questionnaire it increased from an average result of 6.89 and a standard deviation of 0, 91 compared to the initial data collection. From these results it can be interpreted that the redesign of the e-learning at SMKN 1 Sambeng Lamongan meets the needs of the respondents and is considered good by the respondents who represent the users of the e-learning system.
Perancangan Sistem Informasi Platform Manajemen Rantai Pasok dengan Metode Design Thinking pada Usaha Mikro Kecil dan Menengah (UMKM) menggunakan Payment Gateway Midtrans Nur Azizah; Widhy Hayuhardhika Nugraha Putra; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 5 (2022): Mei 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

MSME income affects Indonesia's state finances. However, in the product marketing process, there are many obstacles, one of which is the location of MSMEs that affect consumer interest in the product. In addition, the Covid-19 pandemic has hampered the buying and selling process directly and affected the income earned by several MSMEs. The process of promoting goods and buying and selling of supply materials and the results of processed MSME products is still carried out offline. With these problems, ADMA Digital Marketing, which is a company that accommodates the sociopreneurship-based inter-SME community, provides a solution, namely the design of information systems. In addition, it cooperates with BAKTIKOMINFO, as one of the benefits of the program from KOMINFO, namely the installation of internet access in remote villages. The design of the information system uses the design thinking method as a balance between user needs, the running business, and the functionality of the technology to be designed. Data collection was done by interviewing several target users to find out the problems experienced by each user with different user backgrounds. From the results of the interview, the problems and needs that are needed by the user will be grouped. After that, the idea was designed as a solution using crazy 8 to describe the appearance of the application based on the study case. The design of the system from the predetermined functional from the existing problems using UML diagrams. There are two users in the system, namely free members and resellers. Free members can buy and sell while resellers can sell goods and become resellers for other MSMEs and get business training classes. The system also adds integration, namely the payment gateway midtrans to facilitate payments in the transaction process. Then after knowing the user flow and the existing system, a wireframe is made which is continued on a high fidelity display as a user interface. Usability testing was carried out using a prototype to find out whether the flow created could be used by the user easily, the existing display made it easier for the user to access, and the features provided had resolved the problems experienced by the user. After testing twice, it underwent several changes related to features and additional information.
Perancangan User Interface Sistem Informasi Pengelolaan Data Nilai Siswa berbasis Mobile menggunakan Metode Human Centered Design (Studi Kasus SMKN 2 Banjarbaru) Agnes Astriani; Satrio Hadi Wijoyo; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 6 (2022): Juni 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The influence of technological developments in life can be felt in the education aspect. However, not many schools have implemented it because there are still many limitations. At SMK 2 Banjarbaru, the process of managing student value data in the process of inputting student grades and attendance is still not a system that helps. Obtained from these problems, the researcher made a design for a User Interface Information System for Student Value Data Management Mobile using the Human Centered Design, aiming to produce a design that is guided by the user, according to the needs of the context of use and specifications of user needs. In addition to focusing on display design, it also refers to usability. evaluation Usability method Heuristic Evaluation testing usability on the user interface SIAKSE (School Academic System) domain experts and usability experts found a total of 11 problems and 5 suggestions for improvement given by the evaluator.
Evaluasi Usability pada Website Skilvul sebagai Massive Open Online Courses (MOOCS) menggunakan Metode Think-Aloud Rachel Jessica Silalahi; Hanifah Muslimah Az-Zahra; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 6 (2022): Juni 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Skilvul is one of the MOOCs in Indonesia, providing digital skills learning content with the "blended-learning" method in online and offline form. Through initial observations, several Skilvul users expressed problems related to inputting answers to practice questions, some actions were not given alerts or pop-ups, and the fastest alternative action to exit the system. So the purpose of the research is to find problems, evaluate, analyze, and provide recommendations for improvement. The method used is Think-Aloud and analysis using Usability Checklist for MOOCs. A total of 8 users conducted online testing using 12 task scenarios and were given severity ratings related to the problems found. Severity ratings are the severity of the problem. There were 27 problems consisting of 9 problems found by only users and 18 problems found by researchers only. Recommendations for improvement are given starting with severity ratings with the highest score being 4 (catastrophe), moderate being 3 (major problem), to the lowest being 2 (minor problem) and for severity ratings 1 (cosmetic problem) no recommendation for improvement is given. Recommendations for improvement are given based on the usability checklist for MOOCs. There are 7 guidelines, namely general courses, courses based on material presentation, information and notifications, interaction and discussion, error prevention, other contexts, and general usability. Other recommendations are also given based on the similarity of problems obtained by users and analyzed whether they are feasible to be followed up.
Perancangan Antarmuka Pengguna Grosirtani.id berbasis Mobile menggunakan Metode Goal-Directed Design (GDD) Yosua Raka Justico; Retno Indah Rokhmawati; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 7 (2022): Juli 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Grosirtani.id is a mobile-based application that aims to help supply vegetables for food stalls, catering, etc. This application is expected to help users overcome problems that exist in WhatsApp. But in the making, the Grosirtani.id developer makes applications without thinking about convenience in terms of appearance. Based on interviews with stakeholders, because most UMKM actors in the food sector are over the age of 30, this application is expected to have a display that is easy to understand by customers and functions that support its users. From these problems, this research uses the Goal Directed Design (GDD) method. Design evaluation is done by usability testing. Usability testing is used to determine whether the prototype design made can be used by users or not. The results of the usability testing evaluation have 6 task scenarios that must be done by 10 respondents. The results of usability testing get the efficiency metric value of 98.9% and the effectiveness metric value of 98.3%. With the help of the SUS technique the efficiency metric has two assessment results. The first result is acceptable ranges, grade scale, and adjective ratings. With an average score of 86.5 the assessment of acceptable ranges got an acceptable result, the grade scale assessment got a B value, and the adjective ratings assessment got an excellent score. The second assessment with percentile range. With an average score of 86.5 getting an A rating because the average result is above 80.3.
Perancangan User Experience Aplikasi Pencarian Jasa Tutor Bimbingan Belajar menggunakan Metode Human-Centered Design Alin Kinanti; Lutfi Fanani; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 8 (2022): Agustus 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Tutoring is a form of mentoring students outside of school by a tutor. The purpose of tutoring is to improve the quality of learning. The educational background and busyness of parents are usually the reason parents need tutors for their children to study outside of school. The limitations of tutors in disseminating information about their services are the cause of the difficulty of parents getting tutors for their children so that students take a long time to overcome their difficulties in learning. Tutoring information is usually given by word of mouth. Information given by word of mouth is not effective because sometimes the information conveyed is inaccurate. From these problems, a solution is needed to help connect between parents and tutors. The research conducted aims to design an application for tutoring tutoring services to connect parents and tutors.design User experience is needed in this study so that the application is made according to user needs. The research was conducted using the Human-Centered Design method. The evaluation is carried out using Usability Testing and System Usability Scale (SUS) as a user satisfaction test tool.evaluation usability testing get a success rate of 100% and an error rate 0% and get an efficiency 0.145 goals/sec and 0.091 goals/sec. evaluation using SUS got a score of 78, which means it is included in grade B+.
Perancangan User Interface Sistem Informasi Perpustakaan berbasis Web menggunakan Metode Human Centered Design (Studi Kasus: Perpustakaan SMKN 2 Blitar) Hernindya Annisa Rahayu; Hanifah Muslimah Az-Zahra; Wibisono Sukmo Wardhono
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 8 (2022): Agustus 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

SMKN 2 Blitar is a vocational school located in Blitar City. One of the existing facilities is the school library. The school library aims to support the activities of the school learning process. The library has activity functions including the management of book data, transaction data, member data, and report preparation. The function of these activities is still done manually so that an information system is needed to help the management process efficiently and effectively. Making a library information system does not only focus on content, but must consider user interface. The design of the user interface in this study uses the Human Centered Design (HCD) method to accommodate all the different needs of users. The Human Centered Design (HCD) method is a user-focused approach. Solution design user interface are evaluated using Heuristic Evaluation (HE) by the evaluator. This evaluation involves 2 types of evaluators, namely domain experts and system experts. The design of the user interface that was created resulted in 3 design views based on roles , namely library administrators, library users, and admins. The results of the evaluation of the user interface resulted in a total of 19 problems by the evaluator.
Co-Authors A'an Choiril Anwar Abdul Ghoniy Nur Chasana Abdur Rahman Achmad Fauzi Achmad Isa Anshori Adam Hendra Brata Adam Surya Wibawa Adelia Ayu Trilestari Aditya Evan Yudistira Aditya Putra Pratama Aditya Rachmadi Admaja Dwi Herlambang Afani Kurniawan Afif Imaduddin Agi Putra Kharisma Agityarizky Tidoputra Pradana Agnes Astriani Agung Adhi Nugroho Agung Witanto Agustinus Dwi Priharyanto Ahmad Isa Hambali Ahmad Kholish Fauzan Shobiry Ahmad Luthfi Teguh Adinegoro Ahmad Maula Rifqi Aisyah Altus Sholikah Aji Prasetyo Akbar, Muhammad Aminul Aldy Rakhman Kurniawan Alfi Musyaffa Ghossa Alfi Nur Rusydi Alfi Rochmah Primasari Alif Akbar Tejamukti Alifia Wahyu Sektyawardani Alim Muhammad Alin Kinanti Ammar Gunya Pratomo Anak Agung Adi Wiryya Putra Anak Agung Gede Krisna Eka Putra Andi Reza` Perdanakusuma Andika Sujar Adi Saputra Andini Ayu Larasati Andrew Wise Jeremia Angelin Anggraeni Misi Anggi Valeria Putri Anis Wardlatul Ulfa Wahidah Anita Putri Novitasari Annisa Mursyidah Annisa Novy Kholiyanti Annisa Nurfitri Arbi Ramadhan Akbar Asmanputra Ardian Triantoro Argandarining Ilmi Harnis Arief Rino Wahyu Putra Arif Ramadhan Arifin, Mochammad Samsul Aryo Pinandito Aryun Nadaa Aniesiyah Atikah Febrianti Nastiti Ayu Fahrunnisa Ayu Pratiwi Ayu Puspita Rachmi Ayu Putu Augie Permata Dhea Bagus Taufik Wicaksono Bhaktiar Adi Nugraha Bondan Sapta Prakoso Buce Trias Hanggara Cantya Danniswara Cerin Genias Cheldo Bagus Romansya Chicilia Rebeca Andani Dani Kurnianto Darmadani Kyat Madana Darryl Dwi Nugroho David Panta Palado S. Dea Annisa Larasati Debie Shabastian Rosie Deflion Yussac Sahlan Desi Fatmawati Devita Helga Safitri Dhania Tami Wijaya Dhiemas Gilang Pandian Dhika Rozqi Anggitama Dhimas Ilmi Auvi Diah Harnoni Apriyanti Diah Priharsari Dienabillah Gita Fitri Dimas Anugerah Asprila Dina Ayu Musfikasari Dinda Aditama Dinda Aditya Febrianti Dinda Ayu Ludfiana Safitri Dini Nurhayati Djoko Pramono Dwi Cahyaningsih Dyah Arifiani Situmorang Edo Yokko Rolando Elfi Atus Zahroh Eriq Muhammad Adams Jonemaro Erwin Wijayanto Fadhel Suryana Putra Fairuz Salsabila Rofiq Fajar Ramadhanti Faris Genis Yudi Perdana Faris Lafito Hendratna Fariz Wahyu Djatmiko Fathiya Ihsani Fatwa Ramdani, Fatwa Fauzan Fitranda Fauziyah Nur Rahmania Fauzizah Andriani Fitra Abdurrachman Bachtiar Fitra Endi Auliansyah Frita Dwi Julianinda Galih Prakoso Gayus Reinaldy Manere Sulli Danan Ghasa Faraasyatul 'Alam Ghifary Maulana Fanony Grenzya Laksmi Putri Kusoy Gusti Agzalia Handita Anya Prameswari Hanif Aulia Kusuma Hanif Naufal Ashari Hardy Padmayudha Nugraha Harry Bali Kusuma Hendrikus Dimas Samara Herald Anwar Bhasarie Herman Tolle Hernindya Annisa Rahayu Hiegar Ramadani Himawat Aryadita Hosea Scarlet Haholongan Hutomo Ardianto I Nyoman Bhayu Kurniawan Putra Ifadhatur Rohmah Ilham Setyo Nugroho Imam Safi'i Intan Rahmawati Intan Sartika Eris Maghfiroh Ismiarta Aknuranda Issa Arwani Ivan Lianto Ivan Putera Pratama Jerry Deska Perdana Joshua Dika Kariyoto Kariyoto Kevin Dwiki Saputra Kevin Ryan Hadi Khairien Nissa Khalid Rahman Kiristian Sibarani Komang Agus Sathya Paramananda Komang Candra Brata Lasma Triani Lina Fitra Lutfi Fanani Luthfan Aufa Faqih Luthfi Irfan Hakim Praditya M. Iqbal Farras Pratama Mahardeka Tri Ananta Malik Abdul Azis Mareta Siregar Masagus Hariadi Arief Maya Dwi Wijayanti Miftachul Bachruddin Mochamad Arief Satriajaya Mochamad Chandra Saputra Mochammad Aldi Kushendriawan Mochammad Chandra Saputra Mochammad Naufal Rizky Angkasa Mochammad Nurendra Mohamad Rendiansah Mohammad Fatoni Anggris Mohammad Khaufillah Mohammad Royhan Afif Al Mudhari Muh. Akbar Murad Muhammad Alfan Mubarrak Muhammad Anas Ziauddin Muhammad Audi Muhammad Daffa Arga Muhammad Fauzan Ahnaf Muhammad Hanif Muhammad Jordan Farrell Muhammad Raihan Agust Nugroho Muhammad Redo Muhammad Rhamanda Fadilla Muhammad Rifqi Muhammad Rizal Ramdhani Muhammad Satrio Bayu Pamungkas Muhammad Syamsuddin Yusuf Muhammad Yudha Yusi Putra Mujiburrahman Haekal Fajry Mukhammad Sharif Hidayatulloh Muthia Rifdah Mardatillah Nabila Sarah Pradila Nabila Septa Paramita Nadia Humairo Nadiatul Khaira Nafilah Fauzi Nanang Yudi Setiawan Naufal Aji Dewananto Naufal Faza Rusdi Naufal Zulfikar Priambodo Niken Hendrakusma Wardanai Niken Hendrakusma Wardani Niken Hendrakusma Wardani Niken Hendrakusuma Wardani Nisrina Dhia Ufaira Nissa Madaniyah Fadhilah Novia Fanny Salsabila Nur Azizah Nur Fitriani Nurina Ayuningtyas Nurma Afi Nirmala Nurma Afi Nirmala Nurrachmat Ardhianto Nurul Fikriyah Oktavia Zalma Pradya Mutiarahma Prima Rizki Maulidina Putu Ananta Yoga Manik Mas R. Arya Hasburrahman R. P. Hero Wijaya Rachel Jessica Silalahi Rahmadhana Ramadan Raisadya Hemas Pawestri Raka Irvaldo Rahadiasta Raka Putra Pratama Rasyad Hafizh Fadhilah Rasyid Asis Perdana Ratih Kartika Dewi Ressya Sukma Retno Indah Rokhmawati Revianda Amrullah Akbar Reza Ararsy Arrohman Rezky Nufahriza Rian Rizki Prayogo Ricco Anjasmara Putra Pratama Rifda Syahdatina Riswan Septriayadi Sianturi Rizal Halim Adirasyid Rizka Hikma Damayanti Rizky Adytia Ivan Rahman Rizky Ariefpambudi Roni Yulistyo Saputra Rosita Devi Ramadhani Rr. Tasia Haniifah Rihadatul Aisy Ryan Edbert Jeremiah Ryan Rahmadiansyah Ryan Sutawijaya Safira Nur Rahmah Salma Mutiasanti Satrio Hadi Wijoyo Satrio Vianka Manaman Seno Naufal Muhammad Septri Megahita Yolanda Simanjuntak Shafira Fitrianissa Sonia Elisurya Supraptoa Supraptoa Suryo Utomo Syifa Shabrina Siregar Tamara Marihot Ratna Tambunan Theresia Karina Situmorang Tiffani Nisa Zulaikah Timothy Marshall Sianipar Tistya Putri Karima Tites Agung Prabowo Tiur Prasetyaningtias Tri Afirianto Vallian Kautsar Fahdrerazi Vera Wati Veronica Sonya Souissay Vicky el Fathea Kamiza Vira Indriana Vrishi Magridira Putri Wahyu Nur Arifin Wahyu Satriyo Wibowo Welly Purnomo Wenny Pujawati Wheny Mela Sari Wibisono Sukmo Wardhono Widhy Hayuhardhika Nugraha Putra Widya Agusty Bintari Willy Arief Pramono Windha Parwaningsuci Wiwit Susilo Ningsih Yahya Vernanda Ramadhani Yan Giska Pranandita Yhanuar Alkhamislam Yosua Raka Justico Yudhistira Kurniawan Sutiknyo Yudhistira Serdiansyah Alrio Yudistira Maulana Yulius Firantoko Yunita Titisari Yusi Tyroni Mursityo Zahrah Putri Ramadhanti Zakia Rahmasanti Karyono Zulvarina, Prima