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All Journal Interaksi : Jurnal Ilmu Komunikasi MediaKom : Jurnal Ilmiah Ilmu Komunikasi Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Nyimak: Journal of Communication Jurnal Komunikasi Jurnal ASPIKOM Wacana: Jurnal Ilmiah Ilmu Komunikasi Jurnal Komunikasi Profesional Warta Ikatan Sarjana Komunikasi Indonesia Jurnal Abdi Masyarakat (JAM) Science Midwifery BASKARA: Journal of Business and Entrepreneurship Jurnal Bakti Masyarakat Indonesia Acta Diurna: Jurnal Ilmu Komunikasi International Journal Of Science, Technology & Management (IJSTM) Journal of Economics and Business UBS International Journal of Educational Research and Social Sciences (IJERSC) Jurnal Pengabdian kepada Masyarakat Prosiding Konferensi Nasional PKM-CSR Jurnal Visi Komunikasi Jurnal Pengabdian Masyarakat : Pemberdayaan, Inovasi dan Perubahan Jurnal WIDYA LAKSMI (Jurnal Pengabdian Kepada Masyarakat) Journal of Innovation Research and Knowledge KREATIF: Jurnal Pengabdian Masyarakat Nusantara JUARA: JURNAL WAHANA ABDIMAS SEJAHTERA Safari : Jurnal Pengabdian Masyarakat Indonesia Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia Jurnal Komunikasi Global ATHENA: Journal of Social Culture and Society SABAJAYA Jurnal Pengabdian Kepada Masyarakat Jurnal ICT : Information and Communication Technologies Journal International Dakwah and Communication Jurnal Pengabdian Masyarakat dan Riset Pendidikan Journal of Dialogos Multikultura KREATIF: Jurnal Pengabdian Masyarakat Nusantara Journal of Dialogos
Leila Mona Ganiem
Universitas Mercu Buana
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Nursing Public Health Social Sciences Transportation Veterinary Other

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EFFECTIVE COMMUNICATION PRINCIPLES IN THE QURAN: FOSTERING HARMONIOUS INTERPERSONAL RELATIONSHIP Surasman, Otong; Ganiem, Leila Mona
Journal of Innovation Research and Knowledge Vol. 4 No. 2: Juli 2024
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jirk.v4i2.7908

Abstract

This study aims to identify the principles of effective communication found in the Quran and evaluate their application in daily life to build harmonious interpersonal relationships. While extensive research has been conducted on effective communication, studies specifically examining Quranic communication principles and their practical implementation remain limited. The Quran, as the holy book of Islam, not only provides spiritual guidance but also offers communication principles that can address contemporary communication challenges. This study uses a qualitative approach to explore these principles. Primary data is derived from Quranic verses related to communication, while secondary data includes Quranic tafsirs, books on Islamic communication, and academic articles on effective communication theories. Text analysis is conducted to categorize verses based on themes such as honesty (qaulan sadidan), kindness (qaulan ma’rufan), wisdom (qaulan balighan), empathy and compassion (qaulan layyinan), and respect (qaulan kariman). The findings reveal that Quranic communication forms align closely with the effective communication theories of Stewart L. Tubbs and Sylvia Moss, and the interpersonal communication theories of Muhammad Budyatna and Leila Mona Ganiem. These principles emphasize understanding, honesty, clarity, respect, and gentleness, which collectively enhance communication quality and interpersonal relationships. This study provides practical solutions for improving communication in a complex and diverse society, recommending the adoption of Quranic communication forms in daily practices to foster understanding, build trust, and create a harmonious communication environment.
LEBAK DISTRICT’S STRATEGY FOR PROMOTING BADUY TOURISM DURING THE PANDEMIC Ukke Inggryd Aulia; Leila Mona Ganiem
Journal of Innovation Research and Knowledge Vol. 4 No. 4: September 2024
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jirk.v4i4.8548

Abstract

The Covid-19 pandemic has significantly impacted various sectors, including tourism, which is a vital sector for generating foreign exchange and contributing to economic development. Tourism plays a crucial role in creating and expanding business opportunities, increasing community and government income, and fostering environmental and cultural preservation. This study applies John December's Computer-Mediated Communication (CMC) Theory, focusing on the marketing communication mix. The aim is to evaluate the promotional strategies employed by the Culture and Tourism Office of Lebak Regency for tourist destinations and the creative economy during the pandemic. This qualitative research utilizes data obtained through observation, interviews, literature reviews, and documentation. The findings indicate that the Culture and Tourism Office of Lebak Regency has not fully optimized the use of digital media in promoting Baduy cultural tourism and its creative economic impacts
STRATEGIC PERSUASION: SECURING COMMUNITY SUPPORT FOR INTERNET INFRASTRUCTURE DEVELOPMENT Putra, Gede Aldi Legawa; Leila Mona Ganiem
Journal of Innovation Research and Knowledge Vol. 4 No. 5: Oktober 2024
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jirk.v4i5.8707

Abstract

The development of internet infrastructure is crucial for fostering economic and social progress in the digital age. However, obtaining approval from local communities for such projects can be challenging due to concerns about environmental impact and disruptions. This study analyzes the persuasive communication strategies employed by PT Linknet Tbk (First Media), an Internet Service Provider (ISP), to secure permits for infrastructure development. Using a qualitative case study approach, the research explores how different persuasive techniques were applied to engage communities and reduce resistance. Key strategies include the association technique, where the project is linked to long-term community benefits such as enhanced internet access; the integration technique, involving community participation and addressing concerns; the reward/pay-off technique, offering incentives; and the red herring technique, shifting focus from temporary disruptions to long-term gains. The findings show that these strategies effectively increased community support, streamlined the permit process, and minimized potential conflicts. The study concludes that persuasive communication is vital in building positive community relations and ensuring the successful implementation of infrastructure projects, particularly in regions where community approval is essential.
Patients and Their Companion Perception about Disease and How to Communicate to Medical Practitioners Ganiem, Leila Mona; Komalawati, Euis; Pandjaitan, Rosmawati Hilderiah; Hani, Rafika
Jurnal Komunikasi Vol. 14 No. 2 (2022): Jurnal Komunikasi
Publisher : Fakultas Ilmu Komunikasi Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jk.v14i2.18616

Abstract

Understanding the patient's and companion's perception of the patient's illness can improve the patient's compliance and overall satisfaction. Patients' understanding of their illness is essential for recovery. Doctors should understand the perceptions and interpretations about the illness, experience, knowledge and culture of patients and their companions. The disease is what happens to the patient. Arthur Kleinman's Explanatory Model of Illness provides a guide for understanding the patient's point of view. The purpose of this study was to explore the meaning of stroke experienced by patients, according to the point of view of the patient and his companion, and the treatment they had, second, to explore how the patient and the companion convey the condition to the doctor. The method uses a phenomenological approach through interviews, observations, and secondary patient data. There are two primary informants, namely two patients and two companions. This study's results indicate a gap regarding the meaning of the disease between the patient's conception and the health sciences. Patients' and their companion's perceptions denote the economic, social, and political background in terms of the patient's illness. The information that patient and companion convey to doctors, usually do not whole information about what they have done during the journey of treatment. Models for interaction that are mainly developed are between doctor and patient. For effective communication between doctor and companion to help the patient better, there is an important model for consultation that includes triadic communication: doctor-patient-companion which can be advantageous. Important also for the doctor to upgrade the knowledge about understanding not only biomedical information but also the socio, psycho, cultural, and religion of the patient.
Strategi Integrated Marketing Communication dalam Mendukung Reputasi Merek Indogrosir Jatu Hendra Permana, Mikhael; Tomohardjo, Irmulansati; Mona Ganiem, Leila
Journal of Economics and Business UBS Vol. 12 No. 5 (2023): Special Issue
Publisher : Cv. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52644/joeb.v12i5.663

Abstract

Beberapa tahun belakangan ini, bisnis retail mengalami pertumbuhan di Indonesia. Hal ini dilihat dari semakin berkembangnya bisnis retail modern yang makin banyak di lingkungan masyarakat. Bahkan tidak sedikit pula bisnis retail tradisional yang mulai berbenah menjadi bisnis retail semi-modern. Hal itu dimulai dengan kebijakan pemerintah yang mengeluarkan Keppres No. 96/2000 mengenai bidang usaha tertutup dan terbuka bagi penanaman modal asing. Hal ini menyebabkan persaingan bisnis retail tidak hanya melibatkan pemain lokal, melainkan melibatkan pemain asing/investor asing. Indogrosir merupakan pusat perbelanjaan modern dengan format distribusi ke pedagang retail/eceran tradisional serta memenuhi kebutuhan sehari-hari. Indogrosir yang memiliki nama korporasi PT Inti Cakrawala Citra ini merupakan anak perusahaan dari PT Indomarco Prismatama (Indomaret). Menyadari bahwa dibutuhkan suatu strategi komunikasi pemasaran yang saling terintegrasi untuk meningkatkan reputasi perusahaan, peneliti membuat suatu penelitian yaitu “Strategi Komunikasi Pemasaran Terpadu Indogrosir dalam Meningkatkan Reputasi Perusahaan. Dalam penelitian ini, peneliti akan melakukan pengambilan data di toko Indogrosir Kemayoran yang terletak di Jakarta Pusat. Hal yang menarik perhatian peneliti untuk mengambil objek penelitian di Indogrosir tidak terlepas dari perkembangan dunia retail semakin meningkat, baik dari penjualan dan keuntungannya. Jenis penelitian yang digunakan yaitu menggunakan metode kualitatif dengan pendekatan deskriptif. Penelitian ini menggunakan paradigma konstruktivis sebagai dasar penelitian, di mana paradigma ini melihat pengamatan dan objektivitas untuk menemukan realitas ilmu pengetahuan.
Pelatihan Komunikasi Asertif Pada Siswa SMKN Sebagai Wujud Personal Social Responsibility Dalam Mencegah Kenakalan Remaja Pada Teman Sebaya Rafika Hani; Leila Mona Ganiem
KREATIF: Jurnal Pengabdian Masyarakat Nusantara Vol. 3 No. 1 (2023): Maret : Jurnal Pengabdian Masyarakat Nusantara
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/kreatif.v3i1.1289

Abstract

Abstract : Nowadays, Juvenile Delinquency often happened this time. It suspected by imitate behaviour action of peer friend. Teenagers were easy to infiltrated and influenced by many new things. With the weak self control can made them fall in to juvenile delinquency. This community service program were aimed to practiced and motivated the teenangers assertive communication skill as appreciation and responsibility for them self and others. The method used in this program were socialization and role play about the meaning of assertive as PSR implementation trough face to face activity. PSR help the teenagers to understand their role and responsibility for them self and social life. By embed the assertive behaviour, PSR can be appeared. The praticipants of this program were students form SMKN 49 Jakarta. The result of this community servive activity were created the participants knowledge in assertive communication skill as PSR implementation. This activity hoped can appeared the awareness and care of the teenagers social life. The other advantege was to supported government program in reducing the rate of juvenile court. It also to make the reponsible, strong character and independet generations. Abstrak : Kenakalan remaja yang kerap terjadi saat ini ,banyak ditenggarai karena aksi ikut-ikutan perilaku teman sebaya. Remaja yang mudah untuk disusupi dan dipengaruhi berbagai hal serta lemahnya kontrol diri membuat mereka mudah terjerumus ke dalam tindakan kenakalan remaja. Tujuan dari program pengabdian masyarakat adalah untuk melatih dan memotivasi remaja untuk berkomunikasi secara asertif sebagai bentuk penghargaan dan tanggung jawab terhadap diri dan orang lain. Metode yang digunakan adalah sosialisasi dan role play tentang makna asertif sebagai wujud PSR dalam bentuk tatap muka. PSR membantu remaja untuk dapat memahami peran dan tanggung jawabnya terhadap diri dan lingkungan sosialnya. Melalui penanaman sikap asertif, PSR akan lebih mudah diwujudkan. Peserta kegiatan ini adalah siswa/i SMKN 49 Jakarta. Hasil dari program pengabdian pada masyarakat ini adalah terciptanya pengetahuan peserta dalam berkomunikasi asertif sebagai bentuk PSR. Kegiatan ini diharapakan dapat menumbuhkan kesadaran dan kepedulian remaja terhadap dunia pergaulannya. Manfaat lainnya untuk mendukung program pemerintah dalam menekan angka anak yang berhadapan dengan hukum serta menciptakan generasi yang bertanggung jawab, berkarakter kuat dan mandiri.
Transformasi Program TJSL Bidang Lingkungan Perumda Balikpapan Menghadapi Krisis Air Baku: Penelitian Utomo, Fransisca Yunita; Ganiem, Leila Mona
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 3 (Januari 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i3.5037

Abstract

This study analyzes the Social and Environmental Responsibility (TJSL) program of the environmental sector of Perumda Tirta Manuntung Balikpapan (PTMB) as a strategy to respond to the raw water crisis that has impacted clean water services in Balikpapan City. The crisis was triggered by a decrease in the Manggar Reservoir's discharge due to sedimentation, watershed degradation, changes in land cover, and a decline in water quality. The study used a qualitative approach with a constructivist paradigm with a case study method through interviews, observations, and analysis of PTMB's internal documents and regional environmental policies. The results show that since 2025, PTMB's TJSL has begun to transform from a charitable approach to a more structured and sustainable one, focusing on raw water conservation through problem identification, stakeholder mapping, and goal formulation. Initial implementation includes mangrove planting in Batu Butok with the Enable Project, water conservation education, and community involvement, although still facing obstacles in inter-unit coordination, limited human resources, and the absence of evaluation standards. This research offers a policy framework that positions TJSL as part of corporate risk management and can serve as a reference for BUMDs and other public service agencies in aligning TJSL with operational risks, strengthening cross-sector collaboration, and implementing impact-based evaluations on an ongoing basis.
Residential Area Syndrome: Reasons for Non-Compliance in Motorcycling Ganiem, Leila Mona
International Journal of Educational Research & Social Sciences Vol. 2 No. 1 (2021): February 2021
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijersc.v2i1.38

Abstract

The motorcycle is the most used vehicle of transportation in developing countries. Driving a motorcycle has a very high risk of having an accident. One of the main causes of the accident is human behavior that violates the driving regulations. The interactions in the public space are close to nonverbal communication. Very little is understood about the rationale of driving behavior of motorcycle users, especially on the non-compliance behavior. The research objectives are to know what forms of non-compliance behaviors the motorcyclist has committed and to know how motorcyclists interpret non-compliance with motorbike riding. This is a phenomenological study, by observation, interviews, and secondary data collection. The total informants are 16 people between 12-60 years. The results show that the types of violations that riders have committed almost similar to the previous researches. The difference is about the driving against the traffic flow/incoming traffic that mentioned in almost all informants' statements and none of the informants studied stated that they were driving under the influence of alcohol or drugs. Motorcyclists interpret a motorbike as running water. The main finding of this research shows that Residential area syndrome that refers to the concept of proxemics is the reason for non-compliance behavior due to lack of knowledge and lack of supervision. A better understanding of the proxemics can create a better approach for communication to increase the compliance behavior in motorcycling to reduce the traffic accidents caused by human error.
Barriers to Reciprocity Communication between Superiors and Subordinates when Working From Home Afifah Aini Bahran Harahap; Leila Mona Ganiem
International Journal of Educational Research & Social Sciences Vol. 2 No. 4 (2021): August 2021
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijersc.v2i4.116

Abstract

Work from Home (WFH) is currently a popular term on social media, especially after the government officially urges businesses to assign employees to work from home. The appeal is related to efforts to reduce the spread of the Covid-19 outbreak. Against this background, the researcher conducted a study to see how reciprocal communication between superiors and subordinates occurs and how obstacles occur when working from home at PT Indonesia Comnets Plus (ICON+). This study uses the Post-Positive Paradigm and uses the Single Case method with a qualitative descriptive approach and research data obtained from interviews and observations and documentation. The research location was carried out at ICON+ in the Jakarta area. Managers and VPs are classified as superiors, while officers and staff are classified as subordinates. The results showed that the reciprocal communication between superiors and subordinates was dominated by using the written method. Communication barriers that occur between superiors and subordinates at ICON+ include semantic disruption, structural disruption, and behavioral disruption. The research findings say that the biggest obstacle experienced by superiors and subordinates at ICON+ is the frame of mind barrier, namely the difference in perception when the communication process occurs between superiors and subordinates. The overall communication barrier is more often experienced by subordinates than superiors.
Husband and Wife Communication Patterns in Periode Baby Blues Syndrome Dessy Yusniawati; Leila Mona Ganiem
Journal of Dialogos Vol. 1 No. 3 (2024): Journal of Dialogos - August
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/xabnpt41

Abstract

This study focuses on interpersonal communication in married couples, especially during the period of baby blues disorder. The approach used is social penetration theory. The study aims to describe the interpersonal communication patterns formed through the process of communication and support in husband and wife relationships during the period of baby blues syndrome. The case study method was used with data collection through interviews with five women who had given birth for the first time and had experienced postnatal baby blues disorder. The results showed that the interpersonal communication process in this period is usually started by the wife with an attitude of self-opening. Through interaction with the husband, the wife defines the form of support provided by the husband, both verbally and non-verbally, as a positive reaction to the self-opening that has been done. This communication pattern forms a cycle in each couple, showing that the four couples tend to have balanced and equal communication patterns. Husbands were involved mainly in providing instrumental support related to childcare and household activities. However, in one other couple, the communication pattern was considered unbalanced due to the lack of support from the husband, so the wife sought support from her female friends who also experienced similar baby blues.
Co-Authors Achmad Suhendra Hadiwijaya Ade Farida Ade Farida, Ade Afifah Aini Bahran Harahap Agustina, Anna Aji, Arfanul Ali Hanafiah Aminuyati Anshar Ayati, Retno B.M.A.S. Anaconda Bangkara Budi Sulistiyo Nugroho Nugroho Dara Aulia Rachmat Dede Sulaeman, Dede Dessy Yusniawati Dian Nurvita Sari Gatot Wijayanto Handayani, Sri Hasanah Suryani Utami Hilderiah, Rosmawati Ibnu Hamad Ibnu Hamad Inge Hutagalung Inge Yulistia Dewi Irmulansati Tomohardjo Jatu Hendra Permana, Mikhael Komalawati, Euis Mahdalena Lubis Marselinus Nuba Sabini Maulana Filani Rizal Mikhael Jatu Hendra Permana Mogi, Amelia Haness Mokhammad A'lan Tabaika Muhammad Sabir Novelia, Nina Nur Kholisoh Nurhayai, Nurhayai Nurhayani Saragih Nurhayani Saragih Otong Surasman, Otong Pandjaitan, Rosmawati Hilderiah Poetry, Salfhaoctha Friemay Aliefia Pratama, Tubagus Faisal Putra, Gede Aldi Legawa Radisatra, Brian Rafika Hani Ramdhani, Rahmat Rantesalu, Agustina Ratri Mustika Dewi Retno Ayati Reza Yuridian Purwoko Robbi Rahim Rona Fika Jamila Rosmawati Hilderiah Pandjaitan Rosmawaty Hilderiah Pandjaitan Safitry, Desy Salfhaoctha Friemay Aliefia Poetry setiawati, rahmi SITI MARYAM Solihat, Ade Sri Hartono, Sri Suardi Suardi Sundah, Edra Carissa Syafruddin Rais, Syafruddin Syaifuddin Triwinarti, Wiwin Ukke Inggryd Aulia Utomo, Fransisca Yunita Wawan Mulyana Wulansari Budiastuti Yoyoh Hereyah Yulian Purnama Yusniawati, Dessy Zulham Zulham