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All Journal Interaksi : Jurnal Ilmu Komunikasi MediaKom : Jurnal Ilmiah Ilmu Komunikasi Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Nyimak: Journal of Communication Jurnal Komunikasi Jurnal ASPIKOM Wacana: Jurnal Ilmiah Ilmu Komunikasi Jurnal Komunikasi Profesional Warta Ikatan Sarjana Komunikasi Indonesia Jurnal Abdi Masyarakat (JAM) Science Midwifery BASKARA: Journal of Business and Entrepreneurship Jurnal Bakti Masyarakat Indonesia Acta Diurna: Jurnal Ilmu Komunikasi International Journal Of Science, Technology & Management (IJSTM) Journal of Economics and Business UBS International Journal of Educational Research and Social Sciences (IJERSC) Jurnal Pengabdian kepada Masyarakat Prosiding Konferensi Nasional PKM-CSR Jurnal Visi Komunikasi Jurnal Pengabdian Masyarakat : Pemberdayaan, Inovasi dan Perubahan Jurnal WIDYA LAKSMI (Jurnal Pengabdian Kepada Masyarakat) Journal of Innovation Research and Knowledge JUARA: JURNAL WAHANA ABDIMAS SEJAHTERA Safari : Jurnal Pengabdian Masyarakat Indonesia Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia Jurnal Komunikasi Global ATHENA: Journal of Social Culture and Society Indonesian Journal of Multidisciplinary on Social and Technology SABAJAYA Jurnal Pengabdian Kepada Masyarakat Jurnal ICT : Information and Communication Technologies Journal International Dakwah and Communication Enrichment: Journal of Multidisciplinary Research and Development Jurnal manajemen informasi kesehatan Jurnal Bisnis dan Komunikasi Digital Jurnal Pengabdian Masyarakat dan Riset Pendidikan Journal of Dialogos Multikultura KREATIF: Jurnal Pengabdian Masyarakat Nusantara Journal of Dialogos
Leila Mona Ganiem
Universitas Mercu Buana
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Nursing Public Health Social Sciences Transportation Veterinary Other

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Patients and Their Companion Perception about Disease and How to Communicate to Medical Practitioners Ganiem, Leila Mona; Komalawati, Euis; Pandjaitan, Rosmawati Hilderiah; Hani, Rafika
Jurnal Komunikasi Vol. 14 No. 2 (2022): Jurnal Komunikasi
Publisher : Fakultas Ilmu Komunikasi Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jk.v14i2.18616

Abstract

Understanding the patient's and companion's perception of the patient's illness can improve the patient's compliance and overall satisfaction. Patients' understanding of their illness is essential for recovery. Doctors should understand the perceptions and interpretations about the illness, experience, knowledge and culture of patients and their companions. The disease is what happens to the patient. Arthur Kleinman's Explanatory Model of Illness provides a guide for understanding the patient's point of view. The purpose of this study was to explore the meaning of stroke experienced by patients, according to the point of view of the patient and his companion, and the treatment they had, second, to explore how the patient and the companion convey the condition to the doctor. The method uses a phenomenological approach through interviews, observations, and secondary patient data. There are two primary informants, namely two patients and two companions. This study's results indicate a gap regarding the meaning of the disease between the patient's conception and the health sciences. Patients' and their companion's perceptions denote the economic, social, and political background in terms of the patient's illness. The information that patient and companion convey to doctors, usually do not whole information about what they have done during the journey of treatment. Models for interaction that are mainly developed are between doctor and patient. For effective communication between doctor and companion to help the patient better, there is an important model for consultation that includes triadic communication: doctor-patient-companion which can be advantageous. Important also for the doctor to upgrade the knowledge about understanding not only biomedical information but also the socio, psycho, cultural, and religion of the patient.
Strategi Integrated Marketing Communication dalam Mendukung Reputasi Merek Indogrosir Jatu Hendra Permana, Mikhael; Tomohardjo, Irmulansati; Mona Ganiem, Leila
Journal of Economics and Business UBS Vol. 12 No. 5 (2023): Special Issue
Publisher : Cv. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52644/joeb.v12i5.663

Abstract

Beberapa tahun belakangan ini, bisnis retail mengalami pertumbuhan di Indonesia. Hal ini dilihat dari semakin berkembangnya bisnis retail modern yang makin banyak di lingkungan masyarakat. Bahkan tidak sedikit pula bisnis retail tradisional yang mulai berbenah menjadi bisnis retail semi-modern. Hal itu dimulai dengan kebijakan pemerintah yang mengeluarkan Keppres No. 96/2000 mengenai bidang usaha tertutup dan terbuka bagi penanaman modal asing. Hal ini menyebabkan persaingan bisnis retail tidak hanya melibatkan pemain lokal, melainkan melibatkan pemain asing/investor asing. Indogrosir merupakan pusat perbelanjaan modern dengan format distribusi ke pedagang retail/eceran tradisional serta memenuhi kebutuhan sehari-hari. Indogrosir yang memiliki nama korporasi PT Inti Cakrawala Citra ini merupakan anak perusahaan dari PT Indomarco Prismatama (Indomaret). Menyadari bahwa dibutuhkan suatu strategi komunikasi pemasaran yang saling terintegrasi untuk meningkatkan reputasi perusahaan, peneliti membuat suatu penelitian yaitu “Strategi Komunikasi Pemasaran Terpadu Indogrosir dalam Meningkatkan Reputasi Perusahaan. Dalam penelitian ini, peneliti akan melakukan pengambilan data di toko Indogrosir Kemayoran yang terletak di Jakarta Pusat. Hal yang menarik perhatian peneliti untuk mengambil objek penelitian di Indogrosir tidak terlepas dari perkembangan dunia retail semakin meningkat, baik dari penjualan dan keuntungannya. Jenis penelitian yang digunakan yaitu menggunakan metode kualitatif dengan pendekatan deskriptif. Penelitian ini menggunakan paradigma konstruktivis sebagai dasar penelitian, di mana paradigma ini melihat pengamatan dan objektivitas untuk menemukan realitas ilmu pengetahuan.
Pelatihan Komunikasi Asertif Pada Siswa SMKN Sebagai Wujud Personal Social Responsibility Dalam Mencegah Kenakalan Remaja Pada Teman Sebaya Rafika Hani; Leila Mona Ganiem
KREATIF: Jurnal Pengabdian Masyarakat Nusantara Vol. 3 No. 1 (2023): Maret : Jurnal Pengabdian Masyarakat Nusantara
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/kreatif.v3i1.1289

Abstract

Abstract : Nowadays, Juvenile Delinquency often happened this time. It suspected by imitate behaviour action of peer friend. Teenagers were easy to infiltrated and influenced by many new things. With the weak self control can made them fall in to juvenile delinquency. This community service program were aimed to practiced and motivated the teenangers assertive communication skill as appreciation and responsibility for them self and others. The method used in this program were socialization and role play about the meaning of assertive as PSR implementation trough face to face activity. PSR help the teenagers to understand their role and responsibility for them self and social life. By embed the assertive behaviour, PSR can be appeared. The praticipants of this program were students form SMKN 49 Jakarta. The result of this community servive activity were created the participants knowledge in assertive communication skill as PSR implementation. This activity hoped can appeared the awareness and care of the teenagers social life. The other advantege was to supported government program in reducing the rate of juvenile court. It also to make the reponsible, strong character and independet generations. Abstrak : Kenakalan remaja yang kerap terjadi saat ini ,banyak ditenggarai karena aksi ikut-ikutan perilaku teman sebaya. Remaja yang mudah untuk disusupi dan dipengaruhi berbagai hal serta lemahnya kontrol diri membuat mereka mudah terjerumus ke dalam tindakan kenakalan remaja. Tujuan dari program pengabdian masyarakat adalah untuk melatih dan memotivasi remaja untuk berkomunikasi secara asertif sebagai bentuk penghargaan dan tanggung jawab terhadap diri dan orang lain. Metode yang digunakan adalah sosialisasi dan role play tentang makna asertif sebagai wujud PSR dalam bentuk tatap muka. PSR membantu remaja untuk dapat memahami peran dan tanggung jawabnya terhadap diri dan lingkungan sosialnya. Melalui penanaman sikap asertif, PSR akan lebih mudah diwujudkan. Peserta kegiatan ini adalah siswa/i SMKN 49 Jakarta. Hasil dari program pengabdian pada masyarakat ini adalah terciptanya pengetahuan peserta dalam berkomunikasi asertif sebagai bentuk PSR. Kegiatan ini diharapakan dapat menumbuhkan kesadaran dan kepedulian remaja terhadap dunia pergaulannya. Manfaat lainnya untuk mendukung program pemerintah dalam menekan angka anak yang berhadapan dengan hukum serta menciptakan generasi yang bertanggung jawab, berkarakter kuat dan mandiri.
Residential Area Syndrome: Reasons for Non-Compliance in Motorcycling Ganiem, Leila Mona
International Journal of Educational Research & Social Sciences Vol. 2 No. 1 (2021): February 2021
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijersc.v2i1.38

Abstract

The motorcycle is the most used vehicle of transportation in developing countries. Driving a motorcycle has a very high risk of having an accident. One of the main causes of the accident is human behavior that violates the driving regulations. The interactions in the public space are close to nonverbal communication. Very little is understood about the rationale of driving behavior of motorcycle users, especially on the non-compliance behavior. The research objectives are to know what forms of non-compliance behaviors the motorcyclist has committed and to know how motorcyclists interpret non-compliance with motorbike riding. This is a phenomenological study, by observation, interviews, and secondary data collection. The total informants are 16 people between 12-60 years. The results show that the types of violations that riders have committed almost similar to the previous researches. The difference is about the driving against the traffic flow/incoming traffic that mentioned in almost all informants' statements and none of the informants studied stated that they were driving under the influence of alcohol or drugs. Motorcyclists interpret a motorbike as running water. The main finding of this research shows that Residential area syndrome that refers to the concept of proxemics is the reason for non-compliance behavior due to lack of knowledge and lack of supervision. A better understanding of the proxemics can create a better approach for communication to increase the compliance behavior in motorcycling to reduce the traffic accidents caused by human error.
Barriers to Reciprocity Communication between Superiors and Subordinates when Working From Home Afifah Aini Bahran Harahap; Leila Mona Ganiem
International Journal of Educational Research & Social Sciences Vol. 2 No. 4 (2021): August 2021
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijersc.v2i4.116

Abstract

Work from Home (WFH) is currently a popular term on social media, especially after the government officially urges businesses to assign employees to work from home. The appeal is related to efforts to reduce the spread of the Covid-19 outbreak. Against this background, the researcher conducted a study to see how reciprocal communication between superiors and subordinates occurs and how obstacles occur when working from home at PT Indonesia Comnets Plus (ICON+). This study uses the Post-Positive Paradigm and uses the Single Case method with a qualitative descriptive approach and research data obtained from interviews and observations and documentation. The research location was carried out at ICON+ in the Jakarta area. Managers and VPs are classified as superiors, while officers and staff are classified as subordinates. The results showed that the reciprocal communication between superiors and subordinates was dominated by using the written method. Communication barriers that occur between superiors and subordinates at ICON+ include semantic disruption, structural disruption, and behavioral disruption. The research findings say that the biggest obstacle experienced by superiors and subordinates at ICON+ is the frame of mind barrier, namely the difference in perception when the communication process occurs between superiors and subordinates. The overall communication barrier is more often experienced by subordinates than superiors.
Husband and Wife Communication Patterns in Periode Baby Blues Syndrome Dessy Yusniawati; Leila Mona Ganiem
Journal of Dialogos Vol. 1 No. 3 (2024): Journal of Dialogos - August
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/xabnpt41

Abstract

This study focuses on interpersonal communication in married couples, especially during the period of baby blues disorder. The approach used is social penetration theory. The study aims to describe the interpersonal communication patterns formed through the process of communication and support in husband and wife relationships during the period of baby blues syndrome. The case study method was used with data collection through interviews with five women who had given birth for the first time and had experienced postnatal baby blues disorder. The results showed that the interpersonal communication process in this period is usually started by the wife with an attitude of self-opening. Through interaction with the husband, the wife defines the form of support provided by the husband, both verbally and non-verbally, as a positive reaction to the self-opening that has been done. This communication pattern forms a cycle in each couple, showing that the four couples tend to have balanced and equal communication patterns. Husbands were involved mainly in providing instrumental support related to childcare and household activities. However, in one other couple, the communication pattern was considered unbalanced due to the lack of support from the husband, so the wife sought support from her female friends who also experienced similar baby blues.
Driving Engagement: How Information Quality and Event Marketing Shape Toll Road Companies' Image on Instagram Salfhaoctha Friemay Aliefia Poetry; Leila Mona Ganiem; Irmulansati Tomohardjo
Journal of Dialogos Vol. 2 No. 1 (2025): Journal of Dialogos - February
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/qp6w6h45

Abstract

PT Jasa Marga, as a company in the field of transportation services and toll road management infrastructure in Indonesia, faces the challenge of understanding and utilizing the potential of social media to build a positive corporate image. Pre-surveys to followers indicate a fairly good understanding of the company's basic information, but need improvement in certain information such as rest areas, toll rate discounts, and "Jumat Kuis" programs. This research aims to provide new insights and strategic guidance for PT Jasa Marga in building and maintaining its corporate image through Instagram considering that a positive corporate image can increase public trust in the company, from this trust which will ensure that toll road users will feel safe and comfortable using the services provided, especially toll road services. This study used Stimulus-Response theory. This study uses quantitative methodology, positivism paradigm, with explanatory research type, using survey methods and simple linear regression analysis tests. Data from this study was taken through a google form survey with respondents as many as 100 Instagram followers @official.jasamarga. The results of this study show that the Sig (2-tailed) value between the variables of information quality and event marketing with the image of each company is 0.000 where this value is smaller than 0.005 and it can be concluded that there is a significant relationship between the variables of information quality and event marketing on the company's image. Informative content is recognized as important in shaping positive perceptions, while event marketing strategies such as "Jumat Kuis" are effective in building positive interactions. Nevertheless, the study highlights areas that need further attention, such as increasing information related to rest areas and toll tariff discounts in the content presented.
BATIK DEPOK SEBAGAI <i>INVENTED TRADITION</i>: KONSTRUKSI WARISAN BUDAYA DI KOTA URBAN Solihat, Ade; Triwinarti, Wiwin; Ganiem, Leila Mona
Multikultura Vol. 5, No. 2
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Depok sebagai kota urban, sering menghadapi kesulitan dalam menampilkan identitas budaya yang khas dan mudah dikenali. Dalam konteks tersebut, Batik Depok hadir sebagai simbol budaya urban. Artikel ini bertujuan untuk menganalisis Batik Depok sebagai praktik budaya kontemporer kota urban dengan menggunakan konsep invented tradition. Penelitian ini menggunakan pendekatan kualitatif dengan studi kasus. Data diperoleh melalui observasi lapangan, wawancara dengan pelaku budaya, pemerintah daerah setempat, dan warga Depok, serta studi media. Hasil penelitian menunjukkan,  dalam kerangka invented tradition, Batik Depok bukanlah tradisi yang diwariskan secara historis, tetapi suatu aktivitas kebudayaan yang dibentuk secara sadar dalam konteks perkotaan untuk merepresentasikan identitas bersama. Artikel ini juga menunjukkan bahwa pembentukan tradisi lokal di Indonesia tidak hanya berkaitan dengan masa lalu, tetapi juga dengan kebutuhan komunikasi identitas dan pengelolaan budaya di masa kini, dengan melibatkan potensi translokal yang berada di ruang urban Kota Depok. Pemerintah daerah berperan sebagai aktor utama dalam orkestrasi penciptaan Batik Depok, dengan motivasi politis, simbolik, dan ekonomis. Diaspora Jawa di Depok menjadi pelaku budaya utama yang memungkinkan praktik membatik berjalan. Sinergi multiaktor penting untuk menjadikan Batik Depok diterima masyarakat urban Kota Depok sebagai identitas bersama.
Hybrid Public Sphere in The Digital Era: A Systematic Literature Review from A Habermasian Perspective Chair Amin; Nur Kholisoh; Leila Mona Ganiem
Enrichment: Journal of Multidisciplinary Research and Development Vol. 4 No. 3 (2026): Enrichment: Journal of Multidisciplinary Research and Development
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/enrichment.v4i3.682

Abstract

The rapid expansion of digital platforms, algorithmic governance, and networked communication has fundamentally transformed the structure of public communication, creating new challenges for understanding democratic deliberation and public participation in contemporary societies. This research aims to systematically examine the evolution of the hybrid public sphere in digital public communication research from a Habermasian perspective, analyse how Habermasian concepts are applied and reinterpreted in digitally mediated environments, and identify emerging opportunities, challenges, and future research directions. Using a Systematic Literature Review (SLR) guided by the PRISMA framework, data were collected from the Scopus database and analysed through thematic synthesis. A total of 28 peer-reviewed articles published between 2010 and 2025 were selected for qualitative analysis. The findings reveal that the hybrid public sphere has evolved into a platformised, networked, and algorithmically mediated communication environment, characterised by the interaction of online and offline communication, social media platforms, civic participation, and digital activism. The reviewed studies confirm the continuing relevance of Habermasian concepts — including the public sphere, communicative action, and deliberative democracy — while also demonstrating their reinterpretation in response to platform capitalism, algorithmic governance, affective publics, and emotional communication. The review further identifies democratic opportunities arising from expanded participation and networked engagement, alongside challenges related to misinformation, polarisation, communicative fragmentation, and platform domination. This study advances Habermasian public sphere theory by synthesising fragmented discussions on hybrid public communication and proposing a platformised, networked, and affective hybrid public sphere, with implications for digital platform governance, democratic communication policy, and civic digital literacy in hybridised ecosystems.
Komunikasi Efektif sebagai Faktor Penentu Bonding Ibu Bekerja Dengan Anak Gabrielle Adventia Christie; Leila Mona Ganiem
Indonesian Journal of Multidisciplinary on Social and Technology Vol. 4 No. 2 (2026): Maret - Juni
Publisher : PT Ilmu Data Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69693/ijmst.v4i2.10578

Abstract

Abstrak ini bertujuan untuk menganalisis peran komunikasi dalam membangun hubungan bonding antara ibu bekerja dan anak. Latar belakang penelitian ini didasarkan pada keterbatasan waktu kebersamaan yang dimiliki ibu bekerja, yang berpotensi mempengaruhi kualitas hubungan emosional dengan anak. Penelitian ini menggunakan pendekatan kualitatif dengan metode wawancara mendalam terhadap 15 ibu bekerja sebagai informan dalam penelitian. Focus penelitian meliputi perilaku anak yang menunjukkan kurang bonding dengan ibu bekerja, kendala komunikasi akibat keterbatasan waktu Bersama di rumah, serta strategi komunikasi yang diterapkan ibu bekerja dalam mempertahankan bonding dengan anak. Hasil penelitian menunjukkan bahwa anak yang kurang bonding dengan ibu bekerja cenderung menunjukkan perilaku tertutup, minim ekspresi emosional dan rendahnya inisiatif dalam berkomunikasi. Kendala komunikasi yang ditemukan meliputi keterbatasan interaksi tatap muka, kelalahan fisik dan emosional ibu, serta perbedaan ritme aktivitas antara ibu dan anak. Untuk mengatasi kendala tersebut, ibu bekerja menerapkan strategi komunikasi efektif seperti menjaga keterbukaan, menunjukkan empati, mengutamakan kualitas komunikasi dibandingkan kuantitas waktu, serta memanfaatkan media komunikasi digital. Penelitian ini menyimpulkan bahwa komunikasi efektif memiliki peran penting dalam menjaga dan memperkuat hubungan bonding antara ibu bekerja dengan anak meskipun ditengah keterbatasan waktu yang dimiliki.
Co-Authors Achmad Suhendra Hadiwijaya Ade Farida Afifah Aini Bahran Harahap Aji, Arfanul Ali Hanafiah Aminuyati Anna Agustina Anshar Ayati, Retno B.M.A.S. Anaconda Bangkara Budi Sulistiyo Nugroho Nugroho Chair Amin Dara Aulia Rachmat Dede Sulaeman, Dede Dessy Yusniawati Desy Safitry Dian Nurvita Sari Fransisca Yunita Utomo Gabrielle Adventia Christie Gatot Wijayanto Hasanah Suryani Utami Ibnu Hamad Inge Hutagalung Inge Yulistia Dewi Irmulansati Tomohardjo Jatu Hendra Permana, Mikhael Komalawati, Euis Mahdalena Lubis Marselinus Nuba Sabini Maulana Filani Rizal Mikhael Jatu Hendra Permana Mogi, Amelia Haness Mokhammad A'lan Tabaika Muhammad Sabir Novelia, Nina Nur Kholisoh Nurhayai, Nurhayai Nurhayani Saragih Nurhayani Saragih Otong Surasman, Otong Pandjaitan, Rosmawati Hilderiah Poetry, Salfhaoctha Friemay Aliefia Pratama, Tubagus Faisal Putra, Gede Aldi Legawa Radisatra, Brian Rafik Hani Rafika Hani Rafika Hani Hani Ramdhani, Rahmat Randy Alfredo Samosir Samosir Rantesalu, Agustina Ratri Mustika Dewi Retno Ayati Reza Yuridian Purwoko Robbi Rahim Rona Fika Jamila Rosmawati Hilderiah Pandjaitan Rosmawaty Hilderiah Pandjaitan Salfhaoctha Friemay Aliefia Poetry setiawati, rahmi SITI MARYAM Solihat, Ade Sri Handayani Sri Hartono, Sri Suardi Suardi Sundah, Edra Carissa Syafruddin Rais, Syafruddin Syaifuddin Triwinarti, Wiwin Ukke Inggryd Aulia Wawan Mulyana Wawang Setiawan Sukarya Wulansari Budiastuti Yoyoh Hareyah Yulian Purnama Yusniawati, Dessy Zulham Zulham