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Pengaruh Penerapan Prinsip Good Corporate Governance terhadap Kepuasan Pasien di Unit Rawat Inap Rumah Sakit Umum Daerah Mamuju Tahun 2019 Suciaty Eka Chandra Gustiani Rahman; Samsualam; A. Rizki Amelia
Jurnal Mitrasehat Vol. 10 No. 2 (2020): Jurnal Mitrasehat
Publisher : LPPM STIK Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51171/jms.v10i2.245

Abstract

Dewasa ini, permintaan masyarakat terhadap produk dan jasa Rumah Sakit semakin meningkat. Hal ini dapat dilihat dari jumlah kunjungan masyarakat ke rumah sakit yang semakin meningkat.Oleh karena itu, salah satu strategi yang diperlukan dalam meningkatkan mutu pelayanan adalah pemberdayaan korporasi melalui implementasi good corporate governance secara nyata.Tujuan penelitian ini untuk melihat pengaruh prinsip good corporate governance terhadap kepuasan pasien di unit rawat inap Rumah Sakit Umum Daerah (RSUD) Mamuju. Penelitian ini menggunakan jenis penelitian kuantitatif dengan rancangan cross-sectional. Sampel pada penelitian ini pasien rawat inap yang berada di RSUD Mamuju sebanyak 81 orang. Pengumpulan data menggunakan kuesioner yang terstandarisasi. Analisis data menggunakan uji crosstab, chi-square dan regresi logistik berganda. Hasil analisis statistik crosstab dan chi-square menunjukkan ada pengaruh prinsip transparansi, akuntabilitas, responsibilitas dan independensi terhadap kepuasan pasien di unit rawat inap RSUD Mamuju dengan nilai p.value 0,000 < 0,05. Hasil analisis multivariat, tidak ada pengaruh prinsip kewajaran (fairness) terhadap kepuasan pasien di unit rawat inap RSUD Mamuju dengan nilai sig = 0,149 > 0,05, prinsip akuntabilitas mempengaruhi kepuasan pasien sebesar 30,24 kali, prinsip responsibilitas mempengaruhi kepuasan pasien sebesar 23,83 kali dan prinsip transparansi mempengaruhi kepuasan pasien sebesar 15,59 kali. Kesimpulan dari penelitian ini yang paling berpengaruh adalah prinsip akuntabilitas, responsibilitas dan transparansi terhadap kepuasan pasien di unit rawat inap RSUD Mamuju. Adapun saran agar menjaga dan lebih meningkatkan mutu pelayanan baik dari prinsip transparansi, akuntabilitas, responsibilitas, independensi maupun kewajaran.
The Effect of Perceived Usefulness on Health Information System Application (ASIK) Use Behavior for Immunization Activities in Makassar City Nurul Hidayah NR; Yusriani Yusriani; Samsualam Samsualam
An Idea Health Journal Vol 6 No 01 (2026)
Publisher : PT.Mantaya Idea Batara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53690/ihj.v5i02.594

Abstract

Introduction: One of the important areas of research is evaluating the effectiveness of the Health Information System Application (ASIK) for immunization activities in Makassar City. This study applied the Technology Acceptance Model (TAM) to assess the level of acceptance of the ASIK application in immunization services. The objective of this study was to analyze the effect of perceived usefulness on use behavior, or actual usage, of the ASIK application in immunization activities in Makassar City. A quantitative analytical study with a cross-sectional design was conducted. The study population consisted of 61 immunization officers who used the ASIK application during immunization activities in Makassar City throughout the study period. All eligible immunization officers were included as research participants using a purposive sampling technique based on predefined inclusion and exclusion criteria, resulting in a total sample of 61 respondents. Data were analyzed using the chi-square test with SPSS software to examine the association between variables. The results showed that perceived usefulness of the ASIK application was predominantly positive (95.1%), and use behavior or actual usage of the application was also categorized as positive (96.7%). However, the chi-square analysis indicated no significant association between perceived usefulness and use behavior of the ASIK immunization application (p = 0.903). In conclusion, perceived usefulness did not significantly influence the actual usage behavior of the ASIK application in immunization activities in Makassar City.
Waste In The Patient Discharge Process Flow Using Lean Thinking Method At Wihdatul Ummah Medical Center In 2025 Fathannia Rizky D; AM Multazam; Nur Ulmy M; AS Batara; Sumiaty Sumiaty; Samsualam Samsualam
International Journal of Health and Pharmaceutical (IJHP) Vol. 5 No. 3 (2025): August 2025
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijhp.v5i3.344

Abstract

Background: The discharge process for inpatients is a critical component of hospital service systems, impacting operational efficiency and service quality. Inefficiencies in this phase can lead to wasted time, reduced patient satisfaction, and workflow disruptions between service units. Objective: This study aims to identify and analyze forms of waste in the discharge process of inpatients at Wihdatul Ummah Medical Center using the Lean Thinking approach. Method: This study used a qualitative descriptive design with data collection techniques through observation, document study, and in-depth interviews with 11 informants, consisting of clinic directors, doctors in charge of patients (DPJP), ward heads, nurses, administrative staff, pharmacy staff, and patients' families. Results: It was found that the discharge process did not have a well-documented and socialized written SOP. This resulted in wasted time in the form of motion waste for BPJS patients (due to physical transfers between service units) and waiting waste for non-BPJS patients (due to delays in administrative processing and medication reconciliation). The root causes include weak inter-unit coordination, manual work processes, lack of integrated information systems, and insufficient education for patients and their families. Conclusion: The study recommends the appointment of Point of Service (POS) officers, the use of discharge preparation lists, strengthening patient education, implementing visual management, and developing and implementing discharge SOPs. These efforts are expected to reduce time wastage, speed up the discharge process, and improve service quality and patient satisfaction.
Optimalisasi Kinerja Perawat melalui Peningkatan Kemampuan Pengambilan Keputusan Klinis Reski Indahyani; Samsualam; Akbar Asfar
Window of Nursing Journal Vol. 7 No. 1 (2026)
Publisher : Pusat Kajian dan Pengelola Jurnal FKM UMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/won.v7i1.1519

Abstract

A nurse is a person who interacts with patients 24 hours a day, guided by the nursing process. The ability to make decisions in providing nursing care is one of the requirements for nurses to carry out professional nursing practice. Decision making is a systematic approach to solving a problem. The aim of this research is to determine the influence of ability and skill in making decisions on improving the performance of hospital clinical nurses. The research design used is correlation. The population is human resources at Ibnu Sina Hospital Makassar. A sample of 30 respondents was taken using Total Sampling. The independent variable is the ability and skill in making decisions. The dependent variable is nurse performance. Data was collected using questionnaires and interviews, then analyzed using multiple logistic regression with α=0.05. The statistical test results of the influence of ability and skill in making decisions are ρ= 0.03 (ρ<α) which means that there is an influence of ability and skill in making decisions on improving the performance of clinical nurses. The conclusion of this research is that there is an influence of ability and skill in making decisions on improving the performance of clinical nurses at Ibnu Sina Hospital Makassar.
Faktor Penyebab Kejadian Pasien Pulang Atas Permintaan Sendiri di Ruang Rawat Inap Nursyarifa; Samsualam; Fatma Jama; Andi Mappanganro
Window of Nursing Journal Vol. 6 No. 1 (2025)
Publisher : Pusat Kajian dan Pengelola Jurnal FKM UMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/k6pc8229

Abstract

Patients who are forced to return home often occur in hospitals, which of course will have an impact on patients and the quality of hospital services. The aim of this research is to determine the factors that influence the incidence of patients returning home at their own request. This research is a quantitative research using a correlational study design with a sampling technique using Purposive Sampling, the sample size is 66 respondents and the research instrument uses the Chi-Square test. The results of the study showed that patients had treatment days >1 week (57.6%), 66 respondents had family support (100%), patients had less loyalty (53.0%), patients were forced to go home (42.4%). The test results show that there is an influence on the length of treatment on patients returning home at their own request, family support, and patient loyalty with each p value = 0.0001. Based on the research results, it can be concluded that length of treatment, family support and patient loyalty influence patients going home at their own request.
Efektifitas Terapi Relaksasi Autogenik terhadap Tekanan Darah pada Lansia Hipertensi Juwita ikram; Samsualam; Wa Ode Sri Asnaniar; Nur Ilah Padhila
Window of Nursing Journal Vol. 6 No. 2 (2025)
Publisher : Pusat Kajian dan Pengelola Jurnal FKM UMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/won.v6i2.876

Abstract

Elderly is an age that experiences many changes in a life process, one of which is increased peripheral vascular resistance so that blood pressure increases or is commonly called hypertension. Autogenic relaxation therapy is expected to have an effect on reducing blood pressure in the elderly. This study aims to determine the Effect of Autogenic Relaxation Therapy on Blood Pressure in the Elderly with Hypertension in the Bontomarannu Health Center Work Area, Gowa Regency, South Sulawesi. This study used a Quasy Experiment design with the NonEquivalent Control Group Pretest ans Posttest method. And divided into two groups, namely the intervention group and the control group. The determination of the sample used the Krejcie and Morgan table according to the predetermined criteria with a sample size of 76 and divided into two groups, namely the intervention group of 38 people and the control group of 38 people. This study uses the Mann-Whitney Test statistical test with a significance level (ρ <0.05), from the results of the study that has been conducted it was found that Autogenic Relaxation Therapy has an effect on blood pressure p <0.00. The conclusion based on the results of the study, shows that there is an effect of Autogenic Relaxation Therapy on Blood Pressure in the Elderly with Hypertension in the Bontomarannu Gowa Health Center Work Area.
Persepsi Jenjang Karir Keperawatan Klinik di Rumah Sakit Jumiati Weu; Samsualam; Tutik Agustini; Andi Mappanganro
Window of Nursing Journal Vol. 6 No. 1 (2025)
Publisher : Pusat Kajian dan Pengelola Jurnal FKM UMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/ew356r31

Abstract

One of the efforts to improve the performance and professionalism of nurses in accordance with their field of work through increasing the competence of individual nurses is by establishing a professional career ladder system for nurses. This study aims to describe the perception of clinical nursing career paths. This study uses a descriptive research design. Sampling of 64 nurses using simple random sampling with a perception questionnaire instrument about the career path of nurses. The data analysis technique used is univariate analysis with the results of an overview or description of the frequency distribution and the percentage of each variable examined. The results of this study indicate that the description of nurses' perceptions of career paths on several indicators, namely promotions obtained by more than half of the nurses having a good perception of 49 people (76.6%), then awards were obtained by more than half of the nurses having a good perception of 47 people (73 .4%), then the recognition was obtained that more than half of the nurses had a good perception of 45 people (70.3%), then career development was obtained by 39 people (60.9%), and the indicator with a good perception of frequency and the lowest percentage was career challenges it was obtained that more than half of the nurses had a good perception of 36 0 people (56.3%). Perceptions of nurse career paths at the Ibnu Sina Main Teaching Hospital UMI showed that nurses chose more positive statements, so it can be concluded that the perceptions of nurse career paths were mostly in the good category. It is hoped that the results of this study can be used as reference material for those who wish to conduct further research.
Jenjang Karir Mempengaruhi Kinerja Pendokumentasian Asuhan Keperawatan pada Perawat Klinik Abida Hanifa Wear; Samsualam; Andi Mappanganro; Tutik Agustini
Window of Nursing Journal Vol. 6 No. 2 (2025)
Publisher : Pusat Kajian dan Pengelola Jurnal FKM UMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/won.v6i2.1657

Abstract

Professionalism is a requirement for the nursing profession in carrying out their duties in nursing services where nurses are an important resource for providing quality health services. One of the supports for nurse professionalism is through the development of a nursing career path. Nursing career path is a system that improves nurse performance and improves nurse skills. This research is a quantitative study using a cross-sectional design that aims to determine the effect of nurse level on nurse performance in documenting nursing care. Sampling used the total sampling method, namely a total of 82 nurses, with a research instrument of understanding and perception questionnaires about the career path of clinical nurses as well as clinical nurse performance questionnaires in documenting nursing care. The data analysis technique used was univariate and bivariate, where bivariate used the Chi-Square test. The results of the statistical analysis using the Chi-Square test obtained a value of ρ 0.004 or less than a (0.05) so it can be concluded that there is an effect of level clinical nurse career on the performance of clinical nurses in documenting nursing care at the Ibnu Sina Hospital UMI Makassar. Suggestions are that nurses are expected to be able to increase their responsibility towards their duties, including documenting nursing care and making sure to do the documentation carefully, accurately and on time
PENGARUH BUDAYA ORGANISASI TERHADAP KINERJA TENAGA KESEHATAN DI INSTALASI RAWAT INAP RS TADJUDDIN CHALID KOTA MAKASSAR Indar; Samsualam; Wina Suzanne Daiyan
Jurnal Mitrasehat Vol. 8 No. 2 (2018): Jurnal Mitrasehat
Publisher : LPPM STIK Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51171/jms.v8i2.190

Abstract

Budaya organisasi yang merupakan seperangkat nilai-nilai kepercayaan dan prinsipprinsip yang dianut oleh suatu organisasi yang mendasari sistem manajemen yang berlakudidalamnya dan dijadikan pedoman perilaku bagi anggota organisasi. Budaya organisasi yangkuat memberikan para pegawai suatu pemahaman yang jelas dari tugas-tugas yang diberikanoleh suatu organisasi danmempunyai pengaruh yang besar terhadap kinerja anggotaorganisasi.Penelitian ini bertujuan untuk menganalisis pengaruh Budaya orgaisasi terhadapkinerja tenaga kesehatan di instalasi rawat inap RS Tadjuddin Chalid Kota makassar.Penelitian ini menggunakan Cross Sectional Study dengan menggunakan uji regresiberganda menggunakan derajat kemaknaan 0.05. Populasi pada penelitian ini adalah perawatdan bidan yang berstatus PNS di Instalasi rawat Inap RS Tadjuddin Chalid Kota Makassaryang erjumlah 70 orang. Masing masing responden diberikan instrument penelitian berupakuisioner yang terdiri dari beberapa pertanyaan untuk dijawab.Hasil penelitian dengan uji statistic regresi sederhana menunjukkan budayaorganisasi yang terdiri dari Keteribatan, Konsistensi, Adaptabilitas dan Misi memilki pengaruhyang signifikan terhadap kinerja tenaga kesehatan (perawat/bidan) di RS Tadjuddin ChaliKota Makassar. Dengan nilai ρ = 0,000 < α, sedangkan berdasarkan hasil uji regresi bergandadi dapatkan bahwa secara simultan konsistensi memilki pengaruh lebih besar terhadap kinerjatenaga kesehatan di instalasi rawat inap RS Tadjuddin Chalid kota Makassar.Sehinggakesimpulan dalam penelitian ini adalah budaya organisasi memiliki pengaruh yang kuatsignifikan terhadap kinerja tenaga kesehatan di RS Tadjuddin Chalid Kota Makassar.
PENGARUH TERAPI MUROTAL AL-QURAN TERHADAP TINGKAT STRESS KERJA PADA PEKERJA DEBT COLLECTOR DI PT ADIRA MULTI FINANCE CABANG MAKASSAR Muh. Khidri Alwi; Samsualam; Zulfikar Lating
Jurnal Mitrasehat Vol. 8 No. 2 (2018): Jurnal Mitrasehat
Publisher : LPPM STIK Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51171/jms.v8i2.191

Abstract

Penelitian ini bertujuan: (1) Untuk menganalisis tingkat Stress kerja sebelum dansesudah terapi murottal Al-Qur’an pada pekerja debt collector kelompok intervensi. (2) Untukmenganalisis tingkat Stress kerjasebelum dan sesudahpada pekerja debt collector kelompokkontrol. (3) Untuk menganalisis perbedaan tingkat Stress kerja pada pekerja debtcollectorsebelum dan sesudah terapi murottal Al-Qur’an pada kelompok intervensi dankontrol.Penelitian ini menggunakan metode penelitian quasi-eksperimental. Populasi dalampenelitian ini adalah berjumlah 64 pekerja di PT ADIRA Multi FinanceCabang Makassar. Dandibagi menjadi 2 kelompok yaitu 32 eksperimen dan 32 kontrol. Teknik pengambilan sampelmenggunakan total sampling.Hasil penelitian pada kelompok intervensi untuk pengukuran DASS dengan nilai p =0,000 dan pada alat ukur Smart pulse analisis stress dengan nilai p = 0,000 dengan hasilnyasignifikan, pada kelompok kontrol untuk pengukuran DASS dengan nilai p = 0,025 hasilnyasignifikan, pada alat ukur Smart pulse analisis stress dengan nilai p = 0,253dengan hasil yangtidak signifikan. Tidak terdapat perbedaan yang bermakna antara kelompok intervensi dankelompok kontrol dengan nilai p = 0,000.Untuk peneliti selanjutnya, perlu ada pengembangan lebih lanjut terhadap pemberianterapi murotal al-qur’an terhadap stress kerja.
Co-Authors A. Ardiatma A. Fachrin, Suharni A. Jasmine Haya Aqilah Patrianur A. Rizki Amelia A. Rizki Amelia AP Abbas, Jasmin Abida Hanifa Wear Achmad Baiquni Natsir Adiva Suci Chairunnisa Agus Bintara Agus, Al Ihksan Agustini, Tutik Ahri, Reza Aril Airmawati Febrilia Hassiddiq Akbar Asfar Akbar, Akbar Asfar Alam, Rizqy Iftitah Alfina Baharuddin Alwi, Muhammad Khidri AM Multazam Amir, Haeril Amran Razak Anas, Novitha Sri Andi Asrina Andi Ayub Awu Abdullah Andi Mappanganro Andi Mappanganro Andi Masty Amirah Andi Nelva Yunita Andi Nurlinda Andi Riska Aprilia Andi Riska Ulfasari Andi Rizki Amalia Andi Rizki Amalia Andi Rizki Amelia Andi Surahman Batara Andi Tenri Agung Andi Tenri Rezki Oji Andi Yuliana Andra Pratama Putra Anwar Anwar AP, Andi Rizki Amelia Arman Arman Arman Arman Armelia Sri Diah Safitri Arni Rizqiani Rusydi Arum Priharnadi AS Batara Asfar, Akbar Asnaniar, Wa Ode Sri Asnidar Asnidar Astrini, Serly Aswan, Karyanti Lestari Aswan, Karyanti Lestari Aynun Jariah Azwar Azwar Brajakson Siokal Brajakson Siokal Daming, Nursuci Muhsanah Danial Een Kurnaesih Eliaty Paturungi Endian, Nurmala Enne Enne Enne Ernawati Ernawati Fachrin, Suharni a. Fachrin, Suharni Andi Fairus Prihatin Idris Faizal Fachry Fajrin, Zulfadli Fathannia Rizky D Fatma Jama Fatmah Afrianty Gobel Fitria M Radjak H. M. Tahir Abdullah Haeril Amir Haeruddin Haeruddin Haeruddin Haeruddin Haeruddin Haeruddin Haeruddin Hana Khoirunnisa Harsalim Harsalim Hasni Jawa Hikmawaty Rahman Ibra, Gunawan Hi Idris, Fairus Prihatin Ika Shabrina Ince Marni Indah Permata Asri Indar Indar Indar indar Indrawati, Ifa Insyaniar, Nur Islamiah, Rhadiathul Jama, Fatma Jumiati Weu Juwita ikram Kandacong, Rika Kurnia Lating, Zulfikar Magfira, Magfira Mappangandro, Andi Mardiah Mardiah Mardiah Marwayanti Soraya Masriadi Masriadi Masriadi Masriadi, Masriadi Meirianti, Wahdah Meliherdianti Melinda Agustia Pratiwi Muh. Khidri Alwi Muh. Khidri Alwi Muh. Khidri Alwi Muh. Multazam Muhammad Anugrah Pratama Muhammad Khidri Alwi Muhammad Kidri Alwi Muhammad Tahir Abdullah Muhammad Taufiq Mukhtar, Nur Azizah Wahdah Muslimah Kurniawati Nadia Aryani Mustar Nasrudin Nasrudin Andi Mappaware Natsir, Nurhidayah Nisa Musfirah Noer, Nuraeni Novitri Cahyani Marinda Nur Alsabfitri Usmani Nur Asifa Kurnia Sari Nur Asifa Kurnia Sari Nur Ilah Padhila Nur Ilah Padhila Nur Khafifah Bardi Nur Ulmy M Nur Wahyuni Munir Nur Wahyuni Munir Nuranisa, Nuranisa Nurfadillah Nurfitriani Nurfitriani Nurfitriani Nurhidayah Natsir Nurlinda Nurlinda Nurlinda, Nurlinda Nurmala Nurmiati Muchlis Nurmiaty Muchlis Nursaidah Sirajuddin Nursyarifa Nurul Fajriah Nurul Hidayah NR Nurul Hidayah NR Ona Ariyani Umaternate Padhila, Nur Ilah Palu, Basir Rachmat Sulaeman Rahmat Hidayat Rahmawati Ramli Rahmawati, Rahmawati Rahmayanti Tomasa Ramla Tuanany Rani Rahmawati Amirullah Rasyidin Abdullah Refika Septinia Basra Reni Rahman Reski Indahyani Reza Aril Ahri Reza Aril Ahri Reza Aril Ahri Reza Aril Ahri Ridwana Hardjono Rina Resky Said Rizqi Alvian Fabanyo Rizqy Iftitah Alam Rusmini Said, Suanandar Sara Sainuddin Sarrafah Sarrafah, Sarrafah senja puspita sari rauf Siti Hardiyanti Baharuddin Sitti Masita Mokoagow Sitti Patimah Solo, Melisa Sri Rahayu Suparman Suaib Suciaty Eka Chandra Gustiani Rahman Sudarman Sudarman Sudarman Suharni A Fachrin Suharni A. Fachrin Suhermi Suhermi, Suhermi Sukatin, Sukatin Sumiaty Sumiaty Sumiaty Sunarti Sunarti Sunarti Sunusi, Syamsiah Syaggaf, Andi Waliana Syahruddin, Mega Tahir Abdullah Takdir Takdir, Takdir Tallamma, Muhammad Alkautsar Tang, Beddu Tisna HS Sianu Titik Agustini Tria Difasari M Difa Triana Amaliah Jayanti Triana Amaliah Jayanti Tutik Agustini Ulfa Sulaeman Wa Ode Sri Asnaniar Wa Ode SriAsnaniar Wan Sulastri Emin Wan Sulastri Emin Wan Sulastri Emin Wina Suzanne Daiyan Wisdamayanti, Alvina Yulfikasari Yuliaty Yusrah Taqiyah Yusrah Taqyiah Yusriani, Yusriani Yusuf, Rezky Aulia Zahrawi Astrie Ahkam Zulmuawinah, Zulmuawinah