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Pengaruh Perilaku Pemimpin dan Penilaian Kinerja Terhadap Prestasi Kerja Pegawai Pada Kantor Pertanahan Kabupaten Bekasi: The Influence of Leadership Behavior and Performance Appraisal on Employee Work Performance at the Bekasi Regency Land Office Epilafaza, Sonia; Karlina, Eulin
Jurnal Mnajemen | Ekonomi | Akuntansi Vol 2 No 1 (2025): Desember 2025 - Februari 2026
Publisher : CV Warnak Johanna Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63921/jmaeka.v2i1.267

Abstract

The Bekasi Regency Land Office is one of the institutions with a high service volume, reaching approximately 26,000 requests per month. This condition requires employees to perform optimally, making effective leadership and an objective performance appraisal system highly crucial. This study is motivated by the urgency of leadership roles and performance evaluation mechanisms in supporting productivity and achieving organizational goals. Data were collected by distributing questionnaires to 63 respondents, consisting of both PPNPN and Non-PPNPN employees. The leader behavior variable was measured using indicators such as planning, concern, development, solidarity, and tolerance. Meanwhile, performance appraisal covered work quantity, quality of results, task completion timeliness, and the objectives of the appraisal itself. The hypothesis testing results revealed that leader behavior had a t-value of 4.046 with a significance level of 0.000, while performance appraisal had a t-value of 2.728 with a significance of 0.008. The simultaneous test showed a significance value of 0.000, indicating that both variables significantly affect employee performance. The coefficient of determination (R²) was 0.608, demonstrating that 60.8% of the variation in work performance is explained jointly by the two variables. These findings indicate that effective leadership and the implementation of transparent and objective performance appraisal systems play a significant role in enhancing employee performance.
The Effect Of Service Quality Perception And Company Image On Customer Satisfaction And Their Impact On Customer Loyalty Indihome Puspasari, Aprilia; Nurhayaty, Ety; Riftiasari, Dinar; Yuniarti, Puji; Suharyadi, Dedi; Martiwi, Rini; Adawia, Popon Rabia; Baharuddin
International Journal of Social and Management Studies Vol. 3 No. 2 (2022): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (598.436 KB)

Abstract

This study aims to examine and analyze the effect of perceived service quality and corporate image on satisfaction and its impact on Indihome customer loyalty. Data collection was carried out on Indihome customers in Jakarta, Bogor, Depok, Tangerang and Bekasi, using email and google forms during November 2021 for 125 respondents. The research was carried out in the form of field research, using the Simple Random Sampling technique, namely the sampling was carried out randomly without regard to the existing strata in the population. The data collected was analyzed using Structural Equation Modeling with SmartPLS version 3.0 software. The results showed that the perception of service quality was not significant to customer satisfaction, corporate image had a significant effect on customer satisfaction, perceived service quality had a significant effect on customer loyalty, corporate image had a significant effect on customer loyalty, customer satisfaction had a significant effect on customer loyalty, and customer satisfaction significantly mediated influence of Service Quality Perception and corporate image on Customer Loyalty.
Mediation Of Buying Interest On Price Perception And Product Quality Towards Acer Laptop Purchase Decisions Yuniarti, Puji; Zulkifli, Zulkifli; Wianti, Wiwin; Yulistria, Resti; Haryati, Raden Ati; Irawan, Roy; Karlina, Eulin; Taruna, Helmy Ivan
International Journal of Social and Management Studies Vol. 3 No. 6 (2022): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v3i6.254

Abstract

This study intends to investigate how consumer interest in buying affects consumer perceptions of product quality and pricing while making decisions to buy Acer laptops. Users of Acer laptops in Jakarta who were sampled for this study by completing an online questionnaire made up the respondents. Purposive sampling was used as the method of data gathering. Software called SmartPLS 3.0 is used to process the collected data. The study's findings show that only price perceptions have an impact on consumers' decisions to buy Acer laptops, and that buying interest is not a significant mediating element that influences both price perception and product quality.
Leveraging Digital Transformation for Sustainable Competitive Advantage in Emerging Markets: A Managerial Perspective Suharyadi, Dedi; Adhi, Sukmono Bayu; Isroni; Irawan, Roy
Jurnal Informatika Ekonomi Bisnis Vol. 7, No. 4 (December 2025)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v7i4.1294

Abstract

Digital transformation has emerged as a critical catalyst for achieving competitive advantage in the knowledge-based economy. This study aims to examine the role of managerial capability in driving digital transformation success and its impact on sustainable competitive advantage among firms operating in emerging markets. Employing a quantitative explanatory survey design, data were collected from 150 respondents consisting of mid and senior level managers in the manufacturing, service, and financial sectors across Indonesia, Malaysia, and Vietnam. The data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) via SmartPLS 4.0. The results reveal that managerial capability significantly influences digital transformation, which in turn positively affects firms’ dynamic capabilities. Moreover, dynamic capabilities were found to mediate the relationship between digital transformation and sustainable competitive advantage. The institutional context also moderates this relationship, suggesting that regulatory and normative support enhances strategic innovation. These findings highlight that the synergy between managerial vision, digital adoption, and organizational adaptability constitutes the foundation of long-term competitiveness in emerging markets. The study enriches digital strategy literature and offers practical implications for managers and policymakers aiming to foster sustainable digital ecosystems.
Pengaruh Keselamatan Dan Kesehatan Kerja (K3) Dan Motivasi Kerja Terhadap Kinerja Karyawan PT Panca Darma Sejati : The Effect of Occupational Safety and Health (OSH) and Work Motivation on Employee Performance at PT Panca Darma Sejati Sari, Purnama; Karlina , Eulin
Jurnal Mnajemen | Ekonomi | Akuntansi Vol 1 No 4 (2025): September 2025 - November 2025
Publisher : CV Warnak Johanna Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63921/jmaeka.v1i4.189

Abstract

Good human resources and have a strategic approach context, and good workforce in the learning process. The purpose of this study was to determine the influence of occupational safety and health (K3) and work motivation on employee performance at PT. Panca Darma Sejati Bekasi Regency. The method used in this study is a quantitative method and uses a total saturated sample of 72 respondents and data collection using observation, interview and questionnaire techniques. The results of the study using the T test showed that the results of occupational safety and health (K3) were 6.130 and significant 0.000. So, 6.130> 1.995 and significant 0.000 <0.05, then the variable occupational safety and health (K3) has an effect and is significant on employee performance, while work motivation with results of 8.426 and significant 0.000. So, 8.426>1.995 and significant 0.000<0.05, then that the work motivation variable has an effect and is significant to employee performance. The results for the F test on the variables of occupational safety and health (k3) and work motivation are 44.741 so, 44.741>3.130 and significant v0.000<0.05, then simultaneously have an effect and are significant. The results of the determination test are explained by occupational safety and health (k3) and work motivation by 56.5% while the remaining 43.5% influenced by variables outside this study.
Pengaruh Motivasi Kerja dan Disiplin Kerja Terhadap Kinerja Guru SD Negeri Gugus 5 Kecamatan Palmerah Jakarta Barat: The Effect of Work Motivation and Work Discipline on the Performance of Teachers at Public Elementary Schools in Cluster 5, Palmerah Subdistrict, West Jakarta Saputri, Frizka Leoni; Karlina, Eulin
Jurnal Mnajemen | Ekonomi | Akuntansi Vol 1 No 2 (2025): Maret 2025 - Mei 2025
Publisher : CV Warnak Johanna Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63921/jmaeka.v1i2.46

Abstract

The purpose of this research was to analyze the effect of Work Motivation and Work Dicipline on Teacher’s Performance at the Teacher of SD Negeri Gugus 5 Kecamatan Palmerah Jakarta Barat. In the process of implementing this research, the researcher used a type of quantitative research. The technique used in this study uses jenuh sampling. The number of respondents sampled in this study was 85 respondents. In addition, the data collection used by the researcher is by using observation, questionnaires, interviews and documentation. To be able to test the instrument using validity and reliability tests. The data analysis technique uses multiple regression. The results of this research are (1) Work motivation has positive effect on teacher’s performance (2) Work dicipline has positive effect on teacher’s performance (3) Work motivation and work dicipline together have a positive effect on teacher’s performance.