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Zuraidah Tharo
Univeristas Pembangunan Panca Budi
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Efforts to Reduce Non-Technical Losses by Maintaining Kwh Meters at PT. PLN (PERSERO) ULP Panarukan Diana Pratiwi; Zuraidah Tharo; Dino Erivianto
Jurnal Info Sains : Informatika dan Sains Vol. 16 No. 02 (2026): Info sains, 2026
Publisher : SEAN Institute

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Abstract

This study aims to analyze the effectiveness of kWh meter maintenance as an effort to reduce non-technical losses in the electricity distribution system at PT. PLN (Persero) ULP Panarukan. Non-technical losses, which are often caused by meter inaccuracy, recording errors, and illegal usage, have a direct impact on the company's revenue. Using a quantitative descriptive approach, this study compares the level of non-technical losses before and after the implementation of a structured kWh meter maintenance and replacement program. Data were collected through field observations, interviews, and documentation from PLN's internal systems (ACMT, AP2T, EIS). The results show that maintenance activities successfully improved measurement accuracy, which led to a decrease in unrecorded energy. Thus, non-technical losses were reduced and resulted in significant financial savings. In addition, the study proposes an age-based meter replacement Operational Target (TO) as a strategic framework for determining maintenance action priorities. It is concluded that optimizing the maintenance program for aging kWh meters is a crucial operational step in controlling non-technical losses and securing PT. PLN's revenue.
Co-Authors AA Sudharmawan, AA Abendanon Siagian ACHMAD FAUZI Adi Sastra P Tarigan Ahmad Faisal Akbar Wirayuda Alfauzan, Alfauzan Amani Darma Tarigan Amani Darma Tarigan Amani Darma Tarigan Amani Darma Tarigan Andrawadi, Candra Andri F M Siahaan Andriana, Melly Angga Maulana Anjani, Bella Arnanda Putra Arnita , Vina Asrul Andi Bambang Nurdiyansyah Bambang Sugino Barus , Dwi Permatasari Barus, Michael J.T. Bawamenewi, Helpianus Brid, Dwiki Darma Nuriono budi hartono Dalimunthe, Erpandi Dalimunthe, Muhammad Erpandi David Siringoringo Deni Firmansyah Diana Pratiwi Dicky Lesmana Dikcy Lesmana Dimas Nanda Ikhsan Dwi Permatasari Barus Eddy Sutejo Eddy Sutejo, Eddy Eka Rahma Daniati Eka Umi Kalsum Erwin Syahputra Erwin Syahputra Syahputra Fajar Ahmad Farizal, Muhammad Fatur Rahman fatur Rahman, fatur Feri Karyanta Bangun God Friend Pastian Lase Gultom , Jones Hamdani Hamdani . Hamdani Hamdani Hamdani Hamdani Hamdani Hamdani Hamdani Hamdani Harahap, Yusrizal Pahlevi Haris Gunawan Hidayat Yusar, Jumantri Imelda Martalata Siburian Irham Amando Lubis Irwan Roganda Malau Ismail Jones Gultom Josua Delpiero Sinaga Kevin Tri Yuda Khoiri, Muhammad Lamsyah Abdil Hafiz Lesmana, Dicky Loi, Roberto Yusuf M Rizki Liano M. Samsul Hidayat Mei Winda Siagian Melly Andriana Melly Andriana Mhd Idris Miftah Hadi R Harahap Muhammad Angga Dwi Andika Muhammad Erpandi Dalimunthe Muhammad Erpandi Dalimunthe Muhammad Fahreza Muhammad Fahreza Muhammad Rizki Syahputra Muhammad Rizki Syahputra Naufal Aushaf Hadi niar, rahma Nimas Deria Wijayanti Notatema Waruwu Novalinda Pane, Samuel Parlin Siagian Pasaribu, Waldi Prabowo Prabowo, Deni Pradito, Ferdy Haykal Pristisal Wibowo Purba, Alexius Purba, Johans Luther Putra Andhika Putra, Fariz Aditya Putra, Hadi Wiranata Rahmad Mulyadi Rahmadani, Nur Fadilah Rahmadhani Fitri Rahmadsyah Pulungan Rahmaniar Rahmaniar Rahmaniar Rahmaniar Rahmaniar, Rahmaniar Raihan Nurharfi Ramadhan, Roby Ramayana Bachtiar Ramayana Ramayana Ramayana Ramayana Ranses Wahyudi Sijabat Ridho, M. Ridwan, Wahyu Rikky Yaldi Girsang Riski, Alwi Rizinski Khaliksi Rizky, M. Ariansyah Robby Wardani Roberto Yusuf Loi Romi Masmur Pasaribu Roy Leo Rensius Hutauruk Ruth Chyntia Rouli Marpaung Sembiring, Regi Jesaya Septiany, Anggie Sianipar, Tigor Pangihutan Sihombing, Charles Ricardo Sihombing, Febrian Simbolon, Banglas Simbolon, Joniko Siregar, Arif Zulfahri Siregar, Israma Dani Siregar, Maimunah Siregar, Maimunah Siti Anisah Siti Anisah Siti Anisah Siti Anisah Siti Anisah Siti Anisah Siti Anisah Siti Anisah Siti Anisah SK, Gavana Mustaqim Slamet Budi Arto Situmeang Solin, Yunus Satria Solly Aryza Suhardi Suhardi Syafitri, Auna Syafruddin H.S. Syahputra, Mhd Rizki Syahrobi, Syahrobi Syawal Sihite Tanzil Al Malik Taqwim, Ahsani Trio Putra Agung Wijaya Umi Kalsum, Eka Vina Arnita Vinda Sri Mulyani H Wageman A. Naiborhu Wibowo , Pristisal Wibowo, Pristisal Yan Bastian Lumbantobing Zulkarnain Zulkarnain Lubis