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All Journal JURNAL SAINS PEMASARAN INDONESIA JUITA : Jurnal Informatika Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Sinkron : Jurnal dan Penelitian Teknik Informatika Syntax Literate: Jurnal Ilmiah Indonesia Journal of Economic, Bussines and Accounting (COSTING) Indonesian Journal of Information System JEM17: Jurnal Ekonomi Manajemen JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) ILKOM Jurnal Ilmiah Jurnal Ilmu Manajemen (JIMMU) Jurnal Informatika Global MBIA Jurnal Mantik Jurnal Abdimas Mandiri Jurnal Ilmiah Edunomika (JIE) Community Engagement and Emergence Journal (CEEJ) Management Studies and Entrepreneurship Journal (MSEJ) Enrichment : Journal of Management Community Development Journal: Jurnal Pengabdian Masyarakat GEMA : Jurnal Gentiaras Manajemen dan Akuntansi Journal of Computer Networks, Architecture and High Performance Computing Jurnal Ilmu Sosial, Manajemen, Akuntansi dan Bisnis Jurnal Media Ekonomi International Journal of Community Service & Engagement International Journal of Marketing and Human Resource Research Ekonomica Sharia: Jurnal Pemikiran dan Pengembangan Ekonomi Syariah Bima Journal : Business, Management and Accounting Journal JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Madani: Jurnal Pengabdian Ilmiah. Jurnal Manajemen Bisnis Kewirausahaan Golden Ratio of Data in Summary Jurnal Saintifik Jurnal Pengabdian West Science Jurnal Software Engineering and Computational Intelligence Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Jurnal Ekonomi, Manajemen, Akuntansi
Juhaini Alie
Program Studi Magister Manajemen Universitas Indo Global Mandiri
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Pengaruh Kualitas Produk Dan Dimensi Kualitas Pelayanan Terhadap Keputusan Nasabah Dalam Pengambilan Kredit Pegawai Aktif Di BPR Puskopat Palembang Nadinta Ardianty; Juhaini Alie; Muhammad Wadud
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 6 No. 2 (2025): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v6i2.7122

Abstract

Tujuan dalam penelitian ini secara khusus untuk mendapatkan hasil analisis pengaruh variabel kualitas produk, berwujud, keandalan, ketanggapan, jaminan dan empati terhadap keputusan pengambilan kredit pegawai aktif di BPR Puskopat Palembang secara parsial ataupun simultan. Metode yang digunakan adalah metode penelitian kuantitatif. Pengumpulan data lapangan menggunakan kuesioner. Populasi penelitian adalah nasabah kredit pegawai aktif di BPR Puskopat Tahun 2023 sebanyak 215 nasabah. Sampel digunakan sebanyak 140 responden. Pengolahan data menggunakan tools SPSS 27. Pengujian data menggunakan uji t, bahwa secara parsial kualitas produk tidak berpengaruh terhadap keputusan pengambilan kredit pegawai aktif dengan t hitung 0,577 < t tabel 1,97796, terdapat pengaruh berwujud terhadap keputusan pengambilan kredit pegawai aktif dengan t hitung sebesar 5,955 > t tabel 1,97796, keandalan mempengaruhi keputusan pengambilan kredit pegawai aktif dengan t hitung sebesar 2,080 > t tabel 1,97796. Terdapat pengaruh ketanggapan terhadap keputusan pengambilan kredit pegawai aktif dengan t hitung sebesar 3,589 > t tabel 1,97796, terdapat pengaruh jaminan terhadap keputusan pengambilan kredit pegawai aktif dengan t hitung sebesar 4,610 > t tabel 1,97796. Empati mempengaruhi keputusan pengambilan kredit pegawai aktif dengan t hitung sebesar 7,579 > t tabel 1,97796 dan kualitas produk, berwujud, keandalan, ketanggapan, jaminan dan empati berpengaruh terhadap keputusan pengambilan kredit pegawai aktif dengan F hitung 23,671 > F tabel 2,28. Peningkatan kualitas pelayanan perlu dilakukan guna untuk membuat nasabah tertarik akan produk kredit di BPR Puskopat Palembang.
Pengaruh Kualitas Produk Kredit Dan Kualitas Layanan Terhadap Kepuasan Nasabah Pt Bank Perkreditan Rakyat Sumatera Selatan. Tiara Yudianita; Juhaini Alie; Tien Yustin
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 6 No. 2 (2025): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v6i2.7302

Abstract

Penelitian ini bertujuan untuk mengetahui Pengaruh Kualitas Produk Kredit dan Kualitas Layanan Terhadap Kepuasan Nasabah Bank BPR Sumsel 2024. Rancangan penelitian menggunakan metode kausalitas dengan Teknik analisis data Regresi Linear Berganda. Objek penelitian adalah Nasabah aktif Bank BPR Sumsel sebanyak 100 orang yang berasal dari Tiga Kantor Cabang Operasional. Metode pengumpulan data yang penulis gunakan dalam penelitian ini adalah dengan menggunakan Kuesioner yang dilaksanakan secara teknis melalui Google Form (Online). Hasil penelitian menunjukkan bahwa Kualitas Produk Kredit dan Kualitas Layanan Perbankan berpengaruh secara Positif dan Signifikan Terhadap Kepuasan Nasabah Bank BPR Sumsel. Selanjutnya Diantara ke-dua Variabel Independen dalam penelitian ini, kualitas produk kredit dan kualitas layanan perbanakan, Variabel yang memiliki pengaruh lebih dominan terhadap Kepuasan Nasabah adalah Variabel Kualitas Layanan Perbankan.
Pengaruh Content Mareting Terhadap Online Engagement Nasabah Pada Akun Instagram Maybank Indonesia Dewi Agnesia; Muhammad Wadud; Juhaini Alie; Tien Yustini
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 6 No. 2 (2025): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v6i2.7338

Abstract

Tujuan penelitian ini adalah untuk mendapatkan hasil analisis pengaruh content marketing terhadap online engagement pada akun Instagram Maybank Indonesia secara parsial juga simultan. Dalam penelitian ini jumlah populasi adalah sebanyak 55.700 orang dimana 100 orang dari populasi dijadikan sampel. Pengolahan data menggunakan tools analisis spss 27 dan menggunakan Teknik analisis regresi linear berganda. Hasil penelitian dengan menggunakan uji t secara parsial menunjukkan bahwa relevansi content tidak berpengaruh terhadap online engagement dengan t- hitung 1.734 < t-tabel 1.985, akurasi content juga tidak terdapat pengaruh signifikan terhadap online engagement dengan t-hitung -1.125 < t-tabel 1.985, terdapat pengaruh siginifikan dari konten yang bernilai terhadap online engagement dengan t-hitung2.090 > t-tabel 1.985, terdapat pengaruh signifikan dari variable aksesibilitas content terhadap online engagement dengan t-hitung 3.672 > t-tabel sebesar 1.985 dan terdapat pengaruh konsistensi content terhadap online engagement dengan t-hitung 1.989 > t- tabel 1.985, content marketing memiliki pengaruh terhadap online engagement dengan t-hitung 4.688 > t-tabel sebesar 1.985 Hasil penelitian pada uji F (simultan) menunjukkan bahwa secara bersama-sama variable relevansi content, akurasi content, konten yang bernilai, aksesibilitas content, konsistensi content dan content marketing berpengaruh signifikan terhadap online engagement pada akun Instagram Maybank Indonesia dengan f hitung 126,682 > f tabel sebesar 2.20. Pada dasarnya content marketing harus ambil bagian dalam peningkatan online engagement nasabah meskipun sudah dipengaruhi oleh variabel seperti relevansi content, akurasi content, konten yang bernilai, aksesibilitas content dan konsistensi content.
The Influence of Perceived Benefits, Perceived Ease of Use, and Service Features on Customer Satisfaction with the Use of the PLN Mobile Application at PT PLN (PERSERO) UP3 Palembang Rosyada, Amrina; Alie, Juhaini
JEM17: Jurnal Ekonomi Manajemen Vol 10 No 1 (2025)
Publisher : Fakultas Ekonomi dan Bisnis, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jem17.v10i1.132066

Abstract

The research objective is specifically to determine the influence of the variables Influence of Perceived Benefits, Perceived Convenience, and Service Features on Customer Satisfaction (Case Study on Using the PLN UP3 Palembang Mobile PLN Application)." partially or simultaneously. The research method uses questionnaire, interview and documentation techniques. The sample of this research was 80 employees on Customer Satisfaction (Case Study on the Use of the PLN Mobile PLN UP3 Palembang Application). Data processing used SPSS 23 analysis. Testing the data using the t test, that research had an effect on Perception of benefits with t table 0.909 < t count 1.992, Perception of convenience on customer satisfaction with t table -1.851 > t count 1.992, and Service features on customer satisfaction with t table 32,212 > t count 1,992 and Perception of Benefit, Perception of Convenience, and Service Features on Customer Satisfaction with F table 6,0304 < F count 1,992, the common thread of research is that the Influence of Perception of Benefit, Perception of Convenience, and Service Features on Customer Satisfaction requires improving service quality, conducting training for employees and always paying attention to product quality both in terms of service and quality so that customers remain loyal and continuously use the application. Keywords: Perceived Benefits, Perceived Convenience, Service Features, Customer Satisfaction.
Strategi Peningkatan Kinerja Karyawan melalui Disiplin Kerja, Pelatihan, dan Pengembangan Karir: Studi Kasus di BCA KCU Palembang Tampubolon, Miranda Roulina; Alie, Juhaini
GEMA : Jurnal Gentiaras Manajemen dan Akuntansi Vol 17 No 1 (2025): GEMA: Jurnal Gentiaras Manajemen dan Akuntansi
Publisher : Lembaga Penelitian, dan Pengabdian Kepada Masyarakat (LPPM) STIE GENTIARAS Bandar Lampung dan berkolaborasi dengan Ikatan Akuntan Indonesia Kompartemen Akuntan Pendidik (IAI KAPd)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47768/gema.v17i2.202504

Abstract

In an era of competitive banking industry, improving employee performance is essential for company to achieve their strategic objectives. This study aims to analyze the effect of work discipline, training, and career development towards employee performance, both partially and simultaneously, among internship employees at PT Bank Central Asia, Tbk KCU Palembang. This study used a quantitative method by distributing questionnaires and conducting interviews. The sample consisted of 100 employees. Data were analyzed using SPSS version 20 through t-test and F-test. The t-test result shows that work discipline, training, and career development did not have a significant partial effect towards employee performance. However, the F-test result at a 5% significance level indicates that these three variables have a significant effect towards employee performance simultaneously. This study provides valuable insights for developing human resource strategies, particularly in strengthening training and career development based on discipline to improve employee performance. The findings may serve as a useful reference for future research and practical decision-making in managing internship employees in the banking sector.
Employee Performance Based On Compensation, Discipline, and Competency in the Regional Secretariat of Kupang City Marnisah, Luis; Manafe, Graendy Zimrat; Riwu Kore, Jefirstson R; Alie, Juhaini
BIMA Journal (Business, Management, & Accounting Journal) Vol. 6 No. 1 (2025)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/bima.6.1.339-356

Abstract

Purpose: The performance of government employees called ASN in Indonesia is still considered low by various surveys and data. Factors that are considered to be the phenomenon causing low ASN performance are compensation, discipline, and competence. This study aims to analyze and prove the effect of compensation, discipline, and competence on employee performance. Methodology: The research design used is quantitative research. The population of the study was all employees of the General Section of the Kupang City Regional Secretariat totaling 114 employees. All employees were the research sample with a saturated sampling technique. Data were obtained through questionnaire interviews (Likert scale), observation, and documentation. The research data consisted of primary and secondary data. The data analysis method was multiple linear regression analysis. Results: The results of the study showed a t-value of compensation of 3.283 > t-table of 1.98137. Discipline has a t-value of 5.036 > t-table of 1.98137. The t-value of competency is 2.772 > t-table of 1.98137, and the F-value of 13.263 > F-table of 2.70, which indicates that compensation, discipline, and competency have a positive and significant effect on employee performance in the Regional Secretariat of Kupang City both partially and simultaneously. The three exogenous variables have a "strong" correlation to performance with an R2 value of 97.9%. Findings: This study highlights the importance of adequate employee compensation, high employee discipline as a professional commitment, and high employee competence to achieve high employee performance. Novelty: This study elaborates on the interaction between compensation, discipline, and competence in the context of employee performance in government organizations. Originality: This study contributes to the literature on employee performance at the Kupang City Regional Secretariat by addressing the gap in understanding these variables. Conclusion: Practical thinking is a recommendation for the Regional Secretariat organization to develop strategies to improve employee performance in accordance with the organization's expectations and goals. Type of Paper: Quantitative empirical research paper.
Workload, Emotional Intelligence, and Leadership Style : Their Impact on Employee Performance DLHK Kota Kupang Riwu Kore, Firda R; Yustini, Tien; Alie, Juhaini; Marnisah, Luis; Riwu Kore, Jefirstson R
BIMA Journal (Business, Management, & Accounting Journal) Vol. 6 No. 1 (2025)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/bima.6.1.323-338

Abstract

Purpose: Analyse and prove the effect of workload, emotional intelligence, and leadership style on the performance of the waste crew of the Kupang City Environmental and Hygiene Service. Methodology: This research is classified as quantitative research. The research population was 103 employees, and the entire population was sampled using the saturated sample technique. The types of research data used are primary and secondary data. Data collection techniques were carried out by observation, closed questionnaire interviews, and documentation. Data analysis using multiple linear regression analysis Results: workload and emotional intelligence partially had a positive and significant effect on performance. Performance is not influenced by leadership style. Performance is simultaneously influenced by workload, emotional intelligence, and leadership style. The contribution of workload, emotional intelligence, and leadership style is 70.2% to performance, which means the correlation between variables is ‘strong’. Findings: The results of this study indicate that the implementation of workload, emotional intelligence, and leadership style has been in accordance with the needs of the organization, thus having an impact on employee performance. These three variables need to be maintained and increased exogeneity so that they have an endogeneity effect on employee performance. Novelty: This research contributes to developing comprehensive human resource management science and further research in this field.  Originality: Improving employee performance in government organizations can be done by simultaneously paying attention to aspects of workload, emotional intelligence, and leadership style. Conclusion: Employee performance at the Kupang City DLHK  is influenced by workload, emotional intelligence, and leadership style. Type of Paper: Empirical research paper.
Pengaruh Gaya Kepemimpinan Transaksional dan Motivasi Kerja Terhadap Kinerja Guru di Sma Negeri 6 Palembang Putri, Melia Sari Onika; Alie, Juhaini; Roswaty
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 11 No. 2 (2025): April 2025
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v11i2.3969

Abstract

This study aims to analyze and determine the effect of Transactional Leadership style and work motivation on teacher performance at SMA Negeri 6 Palembang. The Transactional Leadership style emphasizes reciprocal relationships between leaders and subordinates through a system of rewards and supervision, while work motivation serves as the primary driving force influencing teacher productivity. A quantitative approach was used in this study, with primary data collected through questionnaires and interviews. The sample consisted of 75 teachers at SMA Negeri 6 Palembang. Data analysis was conducted using SPSS V27 software, which included validity and reliability tests, classical assumption tests, multiple regression analysis, and hypothesis testing. Based on the t-test results, both transactional leadership style and work motivation have a positive and significant effect on teacher performance, with a significance value of 0.001 < 0.05. Furthermore, based on the F-test results, both transactional leadership style and work motivation simultaneously have a significant effect on teacher performance at SMA Negeri 6 Palembang, with a significance value of 0.00 < 0.05.
LEADERSHIP, WORK DISCIPLINE, AND WORK MOTIVATION AS DETERMINANTS OF JOB SATISFACTION AMONG EMPLOYEES AT THE YOUTH AND SPORTS AGENCY OF SOUTH SUMATRA PROVINCE Fitriani; Juhaini Alie
Jurnal Ilmu Manajemen (JIMMU) Vol. 9 No. 2 (2024): Jurnal Ilmu Manajemen (JIMMU)
Publisher : Magister Manajemen Universitas Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jimmu.v9i2.23474

Abstract

This study aims to analyze the influence of leadership, work discipline, and work motivation on employee job satisfaction at the Youth and Sports Office of South Sumatra Province. The independent variables in this study are leadership (X1), work discipline (X2), and work motivation (X3), while the dependent variable is job satisfaction (Y). This study employed a quantitative approach with a survey method. The population consisted of 100 employees at the Youth and Sports Office of South Sumatra Province, all of whom were included as the sample using a saturated sampling technique. Data were analyzed using classical assumption tests, multiple linear regression analysis, F-test, t-test, and coefficient of determination at a 5% significance level. The results indicate that leadership, work discipline, and work motivation simultaneously and partially have a positive and significant effect on employee job satisfaction. This research provides a theoretical contribution to the development of human resource management science, especially in understanding the factors that affect job satisfaction. The practical implication of the study is the need to improve leadership effectiveness, enforce discipline, and strengthen work motivation to create a more productive and conducive work environment in the public sector.
ROLE OF WORK DISCIPLINE, TEAM COOPERATION, AND COMPENSATION IN SHAPING EMPLOYEE PERFORMANCE AT PT. SUMATERA PRIMA FIBREBOARD Arsita, Resi; Juhaini Alie
Jurnal Ilmu Manajemen (JIMMU) Vol. 10 No. 1 (2025): Jurnal Ilmu Manajemen (JIMMU)
Publisher : Magister Manajemen Universitas Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jimmu.v10i1.23475

Abstract

This study investigates the impact of work discipline, teamwork, and compensation on employee performance at PT Sumatera Prima Fibreboard. Preliminary observations and interviews revealed that a lack of work discipline, poor teamwork, and dissatisfaction with compensation were hindering employee performance and the achievement of organizational goals. This research addresses these issues by examining the direct effects of these three variables. A quantitative approach was employed, with data collected through structured questionnaires distributed to 204 employees, a sample determined using Slovin's formula with a 5% margin of error from a total population of 416. Data analysis was conducted using SPSS version 30, utilizing multiple linear regression and partial t-tests at a 5% significance level. The results consistently demonstrated that work discipline, teamwork, and compensation each had a positive and significant effect on employee performance. These findings align with existing theories in human resource management regarding performance enhancement. While limited by its cross-sectional design, this study offers novelty by simultaneously examining these key variables within the underexplored context of the wood processing industry in Palembang. Practically, the findings provide valuable guidance for managerial decision-making, enabling the formulation of policies that prioritize employee development through reinforced discipline, fostering collaborative synergy, and implementing fair compensation systems
Co-Authors Agustina Agustina Ahmad Sanmorino Akbar , M. Alif Aldi, Muhammad Rahmad Ali Alfarizi Ali, Marzuki Alsha, Muhammad Raffy Anugra Amrina Rosyada Anggi Prissilia Ardiansyah Sarman Ariati, Nining Aris Munandar Arsita, Resi Attiahilla , Ranaya Bekti Setiadi Callistasari, Nidia Putri Chatrunnas, Rully Darma, Mgs. Prima Delvi Rahma Novianti Deninta, Dinda Dwi Dewi Agnesia Dwi Fury Maulina Dwi Utami, Della Edi Susanto Edo Zulkarnain Emilda, Emilda Endah Dewi Purnamasari Fahlevie, Recja Fitriani Fitriani Fitriani Ghina, Aliah Godlyfe Smarthene Ryck Hawai Halima Eka Diansari Hamid Halin HASANAH, Nabila Irawan Irawan Jefirstson Richset Riwu Kore Jefirstson Richset Riwukore Jefirstson Richset Riwukore John Roni Coyanda Jurlinda Jurlinda Krisman B Riwu Kore Lestari, Yeyen Linda Linda Luis Marnisah Luis Marnisah Luis Marnisah Riwukore M. Fadhil Ramadhan Nurbani M. Hafis Erlangga Manafe, Graendy Zimrat Marnisah, Luis Megat Norulazmi Megat Mohamed Noor Meilin Veronica Mellynda Adelia Muhammad Fadhil Amrullah Muhammad Haviz Irfani Muhammad Kurniawan DP Muhammad Muhardeny Mulyadi Sinaga Nadinta Ardianty Nazori Suhandi Oscar, Jimmi Pratiwi , Imanda Ajeng Putra, Prima Darma Putri, Melia Sari Onika Putri, Nindi Savira Rapiudinsyah, Ahmad raudatul jannah Rendra Gustriansyah Reysia Chelsy Santoso Riwu Kore, Firda R Riwu Kore, Jefirstson R Romadlona, Ariatna Roswaty Roswaty Roswaty Rudi Heriansyah Russela, Russela S, Adam Gheral Sabina, Veni Allya Sandys Vena Ade Putri Hattu Saputra, Muh Febrianto Ello Sari, Suci Mayang Sartika, Dewi Saskia Maharani Septiana Septiana Shafiera Lazuarni Shinta Puspasari Shinta Yunita Siska Wulandari, Siska Siti Komariah Hildayanti Siti Komariah Hildayanti Siti Ulfa Ridayani Sofi Tamara Sukesih, Ade Ayu Suwirya Tjandra Syabitha, Fidya Nur Tabrani Tabrani Tampubolon, Miranda Roulina Tiara Yudianita Tien Yustin Tien Yustini Tien Yustini Tien Yustini Tien Yustini Tien Yustini, Tien Trevinata bella Tri Maradona Fajar Putra Tsabita, Putri Valentika, Chindhi Putri Veronica, Meilin Veronika, Meilin Wadud, Muhammad Wulanda, Sanza Vittria Yogi Darminto Yogie Ardiwinata, Yogie Yosef Ekliopas Ishak Rohi