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Gunawan Wibisono
Universitas Teknologi Yogyakarta
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User Adaptation to Satellite Internet in Indonesian Archipelagic Regions: A Qualitative Case Study M. Haikal Ramadhan; Gunawan Wibisono
Aviation Electronics, Information Technology, Telecommunications, Electricals, and Controls (AVITEC) Vol 8, No 2 (2026): August
Publisher : Institut Teknologi Dirgantara Adisutjipto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28989/avitec.v8i2.4191

Abstract

Archipelagic regions often experience limited telecommunications infrastructure, resulting in unequal Internet access and persistent digital connectivity challenges. Satellite Internet has emerged as a potential solution for expanding broadband access in geographically isolated areas. This study explores user adaptation to satellite Internet technology in the Riau Islands Province, Indonesia. A qualitative case study approach was employed using in-depth interviews, field observations, and documentation involving four active Starlink users selected through purposive sampling. The findings indicate that participants adopted satellite Internet because conventional terrestrial networks could not provide reliable connectivity. Following adoption, users gradually integrated the technology into their daily activities while adapting to weather-related disruptions, antenna positioning, and relatively high subscription costs. Four interrelated dimensions of post-adoption adaptation emerged from the analysis: technical, social, economic, and functional adaptation. The study contributes by proposing an exploratory user-centered framework that explains post-adoption adaptation to satellite Internet in an archipelagic context and extends the Diffusion of Innovation perspective beyond initial adoption. The findings also provide practical insights for service providers and policymakers seeking to improve digital connectivity and digital inclusion in geographically underserved regions.
Co-Authors Abdul Aziz Achmad B. Fathoni Adriansyah, Bagas Afandi, Mas Aly Afifah, Nisaul Aflakh Wijayanto, Naufal Agus Ika Putra Agus Rakhmadi Mido Agus S. Tamsir Alfani, Nezar Febri Alfian Malik Ananda, Yazid Fahmi Andrian, Jumigih Anggi Zafia Anjar Taufik Hidayat Anugrah, Ihsanul Arkan Aqilla, Azzahra Ari Sandhyavitri Arief Hermawan Arif Amrulloh Ariffin Ariffin Arifin Arifin Arisky Arisonya, Susanti Armando, Richo Arrasyid, Taufik Hatta Asta, Melsa Sentia Azizi, Wildan Bambang Candra Wibawa Boedi, Rizky M. Cahya Anggarakasih, Sabitya Candra Bamel Chafizh Hisbulloh, Dika Chusaeni, Amana F. Copricon, Deby Elfi Damayanti, Elok Daniel Simanjuntak, Daniel Darmawati Ayu Indraswari Delthayanti, Annesya Fabyola Dewi Ayu Lestari Dikpride Despa EIH Ujianto Elianora - Endang Sri Lestari Erik Iman Heri Ujianto Ermiyati Fadhlurrahman, Fadhlurrahman fakhri Fakhri, Fakhri Fata Allamsyah, M. Zahwa Fatonah, Uci Fauzi, Muhamad Rifki Febridiani, Lintang Dwi Ferdi Ferdi, Ferdi Fernandes, Sandhy Ferry Fatnanta Ficco Clivano Ikhsan Fikra Titan Syifa Firman Maulana, Firman Fitri, Aidi Yani Fitriati Ghaly Al Ghifari, Muh. Naufal Gilang Herawan, Muhamad Grahita Aditya Gussyafri Haifan, Naufal Hargo Utomo Haripin, Haripin Herry Susanto Hibatullah, Irfan Hidayat, Muhammad Hisbi Maulana, Muhammad I Ketut Budiasa Ikhram, Faisal Ikmah, Maghfiroh Nur Ikrammullah, Muhammad Imam Suprayogi Iman, Aphitz Maulana Indraprakoso, Dondy Indriyanto, Slamet Irsyad, Muhamad Iskandar Iskandar Jala Tirta Segara, Alon Jamili, M Joehari Jufri, Afdirman Juliasman, Rendy Dwi Khoiri, Salsabilla Rahmadia Kurniasari, Marisa Wahyu Kurniawan, Taufiq Alif Kurniawati, Marhaeni Fajar Laksni Sedyowati Leo Sentosa Lubis, Shakila Fuadah Lulu Latif Usman, Muhammad Luthfwiedy Pratama, Dhiyaa M. Dian Rioputra M. Haikal Ramadhan Maulana, Zikri Maulidi, M Aldi Monita Olivia Muhamad Yusa Muhammad Arif Muhammad Ikhsan Muhammad Zainal Abidin Muhardi Muhardi Muhardi Muliyono Mulyono, Eliana Sachi Muria, Irfan Napitupulu, Heri Negara, Made Dwipa Novan, Andre Nugraha, Surya Nugroho, Kukuh Nurdin Nurdin Nurdin Nurhalisa, Siti Oktariyansa, Randy Oktaviana, Lutvi Tri Perani Rosyani Prabowo, Yoghi Bagus Priska Apnitami Purnomo S. Priambodo Puspandari, Silviana Ayu Puspitasari, Lisa Puspitasari, Tasia Rizky Putra, Gia Nugraha Putri, Addin Kurnia Putri, Diariza Dwi Qosidah, Nanik Rahmana, Fhadil Yulisesha Randhi Saily Ria Larici, Ria Riska Fitriani S. Thya Safitri, S. Thya Safridatul Audah Sakahuni, Sakahuni Satibi, Syawal Septari, Dinda Setyawan, Rachmat Setyawan, Reza Sevia Indah Purnama Sigit Pramono Skripsa, Tira H. Skripsa, Tira Hamdillah Soewignjo Agus Nugroho Solikhul Amin, Muhammad Sri Djuniati Sri Juniati Sufriady Syam Sukoco, Muhammad Helmi Susanto, Herry Syauqi Habibillah, Ade Taufiq A. Kurniawan Teguh Firmansyah Toni, Afriwan Tornando, Hengki Tri Waluyo Trihastuti Yuniati Ujianto, EIH Ulumuddin, Muhammad Ageng Wijoyo, Agung Wirayuda, Ricky Purnama Yenita Morena Yofani, Dhea Fitra Yoga Dwi, Farhan Yuda Permadi, Yuda YULIAN ZETTA MAULANA Z, Harist Febrie R