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Enhancing Aviation Safety: The Role of Mentorship and Coaching in Developing Skilled Pilots and Ground Crew Sadiatmi, Rini; Cahyadi, Catra Indra; Pasa, Inda Tri; Nur, Fauziah; Risdianto, Eko; Nuranisa, Fadillah Eka
Smart Society Vol. 5 No. 2 (2025): Smart Society
Publisher : FOUNDAE (Foundation of Advanced Education)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58524/smartsociety.v5i2.854

Abstract

Aviation safety is heavily influenced by the quality of human resources, particularly pilots and ground crew. Although technology has advanced significantly, human error remains the primary cause of aviation accidents; therefore, strengthening both technical and non-technical competencies through effective human resource development strategies is essential. This study aims to explore the role of mentorship and coaching in improving aviation safety by enhancing the technical and non-technical skills of pilots and ground crew. The study employed a systematic literature review (SLR) approach based on PRISMA guidelines. Of the 194 studies initially identified, 34 articles met the inclusion criteria and were analyzed in depth using VOSviewer and Biblioshiny for thematic mapping and bibliometric visualization. The findings indicate that mentorship is effective in fostering a culture of safety, confidence, and professionalism, while coaching enhances technical performance through structured feedback and simulation-based approaches. Approximately 35% of the reviewed studies reported improvements in non-technical skills, while 26% demonstrated positive impacts on safety outcomes. The integration of mentorship and coaching forms a holistic competency framework that positively influences operational safety. This study concludes that mentorship and coaching are strategic instruments for enhancing aviation safety and should be systematically integrated into formal aviation training programs. This research contributes to the aviation safety literature by synthesizing evidence-based mentorship and coaching practices and providing practical guidance for developing integrated human resource development frameworks within the aviation industry.
Co-Authors Agung Pramono, Agung Agustina, Elly Ahmad Rifqy Ash-Shiddiqy Aisiah Aisiah, Aisiah Akbar, Muhammad Caesar Akmal, Fitria Amren S, Hairul Anjeli, Najwa Antika, Tiara Ashal, Taufik Ayub Wimatra Batubara, Rizki Wulanita Catra Indra Cahyadi Chairul Muchlisin, Maulana Dabutar, Roni R. Dahniar Dahniar Diriyanti, Susi Eko Risdianto Ester Ester Fahmi, Hendra Alsa Fathiyyatul Khaira, Fathiyyatul Fitrianto, Bambang Fitriany Fitriany, Fitriany Gardenia Akhyar Gusriani, Amelia Gusti Revilla Hakim, Alimul Harinawati Hasibuan, Ahmad Rifai Hastuti, Dini Dwi Jul, Irwansyah Ketaren, Abednego Khairullah, Fikri KN, Jamiati Liber Tommy Hutabarat Marliani Lase, Ester Marzia, Ennyl Matthew, Jason Juan Meliala, Sri Agustina Muhammad Fakhriza, Muhammad Nadeak, Suryani Nuranisa, Fadillah Eka Nurjannah, Sri Ofianto, Ofianto Pasa*, Inda Tri Pasa, Inda Tri Purba, Rakhmawati Putra, Angga Amanda Putri, Elipa Arifani Ramadhana, Taufiqur Rasmawati, Rasmawati Roni, Shofyan Sadiatmi, Rini Salminawati Samosir, Ronaldo sapri sapri Saragih, Elida Sarrah Kurnia Fadhillah Sarwoto Sarwoto, Sarwoto Satya Wydya Yenny Sembiring, Kevin Nuansa Aghita Sembiring, Tamaulina Siahaan, Rumiris Simbolon, Mario Kristian Sinaga, Ali Imran Siregar, Muhammad Amril Sukarwoto Sukarwoto , Sukarwoto Sukarwoto, Sukarwoto Sulisna, Aida Sutarto, Bambang Suwirmen Syairi Anwar Syaukani Syaukani Sylvia, Tiara Tampubolon, Clarissa Eldora Tarigan, Andini Mentari Taufiqqurahman, Muhammad Tiurmaya, Tiurmaya Tri Pasa, Inda Ulfa, Sylvia Usman Usman Warassari, Betia Wardani, Ivana Yuli Santri Isma Zozy Aneloi Noli