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All Journal Jurnal Organisasi Dan Manajemen Pena Justisia: Media Komunikasi dan Kajian Hukum SULTANIST: Jurnal Manajemen dan Keuangan Jurnal Abdi Ilmu JUMAN Tools (Jurnal Manajemen Tools) International Conference of ASEAN Prespective and Policy (ICAP) Ilomata International Journal of Management Jurnal Scientia Ilomata International Journal of Management GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Jurnal Media Informatika Journal of Research in Social Science and Humanities Indo-MathEdu Intellectuals Journal International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Proceeding International Seminar of Islamic Studies Jurnal Fokus Manajemen International Conference on Health Science, Green Economics, Educational Review and Technology (IHERT) JURNAL EKONOMI BISNIS DAN MANAJEMEN Indo-Fintech Intellectuals: Journal of Economics and Business Jurnal Ekonomi Kreatif dan Manajemen Bisnis Digital (JEKOMBITAL) Journal of Management, Economic, and Accounting Jurnal Ekonomi Bisnis dan Manajemen Multifinance Jurnal Inovasi Bisnis Manajemen dan Akuntansi JURNAL RUMPUN MANAJEMEN DAN EKONOMI International Journal of Management, Economic and Accounting Jurnal Pendidikan Progresif
Wakhyuni, Emi
Management At Pembangunan Pancabudi University Of Medan Faculty Of Social Science
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Advocacy Model for Combined Process (Med-Arbitration)-Based Resolution of Industrial Relations Conflicts Between Trade Unions and Businesses Nurhayati, Siti; Rafianti, Fitri; Wakhyuni, Emi; Hutabarat, Willyam Lorencius
Pena Justisia: Media Komunikasi dan Kajian Hukum Vol. 23 No. 1 (2024): Pena Justisia
Publisher : Faculty of Law, Universitas Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31941/pj.v23i1.4146

Abstract

In the process of settling labor-management conflicts, trade unions play a crucial role for employees, employers, and trade unions themselves. According to Law Number 2 of 2004 concerning Industrial Relations Dispute Settlement, disputes about labor relations are settled through Bipartite, Tripatrit (labor relations mediation, conciliation, and arbitration), and if non-litigation legal remedies (apart from arbitration) fail, the matter is then brought before the Industrial Relations Court. Due to its proven effectiveness in resolving commercial conflicts, the combined process (med-arb) idea is thought to facilitate dispute resolution in industrial relations problems. Two issues are addressed in this research: the idea of combined process (med-arb) as it applies to the resolution of labor-union disputes with employers and the idea of legal certainty in the process of using combined process (med-arb) to resolve labor-union disputes with employers.
The Challenges of Implementing the Online Single Submission (OSS) System in Business Licensing (NIB) and Halal Certification Processes Rafianti, Fitri; Nurhayati, Siti; Wakhyuni, Emi; Andafi, Muhammad
Pena Justisia: Media Komunikasi dan Kajian Hukum Vol. 23 No. 002 (2024): Pena Justisia (Special Issue)
Publisher : Faculty of Law, Universitas Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31941/pj.v23i3.5427

Abstract

This article examines the implementation of the Online Single Submission (OSS) system in business licensing in Indonesia, particularly concerning Business Identification Numbers (NIB) and halal certification. OSS, designed to streamline the licensing process electronically, aims to improve efficiency and accessibility in public services supporting business activities. However, this study finds that in practice, the OSS system encounters multiple challenges, both technical and regulatory. Key issues identified include limited technological access for micro and small business operators, unclear regulatory standards, and concerns regarding data security and information management. Additionally, OSS presents difficulties in the halal certification process, such as complex criteria and the need for accurate data verification. The government is encouraged to take adaptive steps, including enhancing transparency, simplifying bureaucratic procedures, and providing technical support for business operators. These adjustments are anticipated to optimize the OSS system, fostering a better investment climate and increasing the competitiveness of SMEs in Indonesia. This research adopts a normative juridical approach with qualitative analysis based on primary, secondary, and tertiary legal sources. The study’s findings recommend that the government be more responsive to the challenges faced by business operators to realize an inclusive and effective OSS system
The Role of Employee Engagement & Digital Leadership in Enhancing Service Quality of Public Service in Rural Goverment Wakhyuni, Emi; Setiawan, Abdi
Journal of Management, Economic, and Accounting Vol. 4 No. 2 (2025): Juli-Desember
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmea.v4i2.1114

Abstract

This study aims to analyze the influence of Employee Engagement and Digital Leadership on the quality of public services in rural local governments. The research is grounded in the persistent challenges faced by rural public service institutions, including limited resources, suboptimal utilization of digital technology, and low levels of employee involvement in service delivery. A quantitative approach was employed using a survey method with 150 respondents consisting of local government employees in rural areas. Data were analyzed using multiple linear regression, supported by classical assumption tests including normality, multicollinearity, and heteroscedasticity tests. The findings indicate that Employee Engagement has a positive and significant effect on public service quality. Employees with higher engagement levels tend to demonstrate stronger motivation, commitment, and responsiveness in delivering public services. Digital Leadership also shows a significant positive influence on service quality, particularly through leaders’ ability to utilize digital technologies, provide data-driven direction, and encourage collaborative work through digital platforms. Simultaneously, both variables significantly contribute to improving the quality of public services. The classical assumption tests confirm that the regression model used in this study meets the required statistical assumptions. These results highlight that improving public service quality in rural local governments requires strengthening employee engagement and enhancing digital leadership capacity. The study provides valuable insights for local governments in designing human resource development strategies and supporting digital transformation in rural public service delivery.
Co-Authors , Nashrudin Setiawan , Wilchan Robain Abdullah Sinaga , Mahriz Acai Sudirman Agus, Rizal Akhmad Taufik AMELIA SETYAWATI, AMELIA Andafi, Muhammad Anisyah, Anggi Putri Asmuni Asmuni Az-Zahra, Farah Witri Azianda, M. Sultan Bima Satria Butarbutar, Marisi Cahaya Adhan Dini Darmilisani Darmilisani, Darmilisani Darwin Lie Delvi Yanti, Eli Dharma, Edy Doa Jafar Efendi Efendi Eli Delvi Ginting, Rizky Sahputra Gunawan, Mhd Fikri Husni Muharram Ritonga Hutabarat, Willyam Lorencius Ika Yulanda Intan Royana Silalahi Khairil Husnizar Kiki Farida Ferine Lestari, Deara Shinta Lilyan Tasaria Livia Fransiska Malikhah, Ikhah Marsela, Grace Maya Sari Mia Oktavia Miranti, Yasmin Muhammad Baihaqki Muhammad Yalzamul Insan Niken Wulandari Nur, Khopipah Nurafrina Siregar Oktavia, Mia Pratama , Siswa Rafianti, Fitri Rika Mustika Tarigan Risha Ramadani Risnaini, Risnaini Romy, Elly Setiawan, Abdi Setiyawami Setiyawami sherly sherly Shintya Shintya Shintya Siti Nurhayati Slamet Widodo Syamsuddin Syamsuddin Tanjung, Aulia Ramadhan Tarigan, Kevin Yuni Sari Fransiska