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Dunggio, Titin
Universitas Bina Mandiri Gorontalo
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Pendampingan Penyusunan Peta Proses Bisnis Organisasi Perangkat Daerah Provinsi Gorontalo Dama, Desi Putri; Darman, Darman; Dunggio, Titin; Rachman, Azis
Eastasouth Journal of Effective Community Services Vol 3 No 03 (2025): Eastasouth Journal of Effective Community Services (EJECS)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/ejecs.v3i03.353

Abstract

Penyusunan peta proses bisnis menjadi kebutuhan penting bagi organisasi perangkat daerah (OPD) dalam rangka meningkatkan efektivitas dan efisiensi pelayanan publik. Namun, masih banyak pegawai di lingkup OPD Provinsi Gorontalo yang belum memahami secara teknis langkah-langkah penyusunan peta proses bisnis yang sistematis dan sesuai standar. Kegiatan pengabdian masyarakat ini bertujuan untuk meningkatkan pengetahuan dan keterampilan pegawai OPD dalam menyusun peta proses bisnis yang terstruktur dan aplikatif. Metode pelaksanaan meliputi pemberian materi secara interaktif, pelatihan praktik penyusunan peta proses bisnis, serta pendampingan langsung kepada peserta. Hasil kegiatan menunjukkan peningkatan signifikan pada pemahaman dan kemampuan peserta dalam mengidentifikasi, memetakan, serta mendokumentasikan proses bisnis di unit kerja masing-masing. Diharapkan kegiatan ini dapat mendukung terwujudnya tata kelola pemerintahan yang lebih baik di Provinsi Gorontalo.
THE EFFECT OF GIVING REWARDS ON EMPLOYEE WORK MOTIVATION AT THE CENTRAL STATISTICS AGENCY OF BONE BOLANGO REGENCY Hunawa, Sutiyan; Dunggio, Titin; Wahdah, Ghoriqna Fibahril
Jurnal Ilmu Manajemen dan Bisnis Vol. 13 No. 1 (2025): Jurnal Ilmu Manajemen dan Bisnis (JIMB)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47918/jimb.v13i1.1545

Abstract

The study aims to determine the effect of giving rewards on employee work motivation at the Central Statistics Agency of Bone Bolango Regency. This research data was obtained from research questionnaires, observations and literature studies related to research objectives. This research uses quantitative methods. The analysis technique uses simple linier regression analysis using the SPSS application. The total sample was 30 respondents using saturated sampling techniques. The calculation results obtained a calculated t value 0f 4.324 with a significance level of 0.000 which is smaller than 0.05. the regression coefficient of 0.633 states tha every additional 1 reward will is 1, it is predicted tha work motivation will decrease by 0.633. the research results show tha the reward variable has a significant effect on employee work motivation at the Central Statistics Agency (BPS) of Bone Bolango Regency.
THE INFLUENCE OF MANAGERIAL SKILLS ON THE SUCCESS OF YOUNG ENTREPRENEURS IN THE DIGITAL ERA MEDIATED BY BUSINESS NETWORKS Dunggio, Titin; Airmas, Meylani; Tumampas, Putri Adtirah; Karim, Cindrawati H.
Jurnal Ilmu Manajemen dan Bisnis Vol. 13 No. 1 (2025): Jurnal Ilmu Manajemen dan Bisnis (JIMB)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47918/jimb.v13i1.2277

Abstract

The growing of young entrepreneurs in the digital era reflects a new dynamic in the entrepreneurial landscape, particularly with the rise of digital transformation that has reshaped how businesses operate. However, behind this growth, many young entrepreneurs face challenges in managing their ventures effectively. This study aims to analyze the influence of managerial skills on the success of young entrepreneurs in the digital era, by considering the mediating role of business networks. A quantitative approach was applied using a sample of 52 MSME actors. The data were analyzed using Partial Least Square Structural Equation Modeling (SEM-PLS). The results show that managerial skills have no direct significant effect on business success (T-statistic = 0.127; P-value = 0.899). However, managerial skills significantly influence business success through the mediation of business networks (T-statistic = 5.207; P-value = 0.000). These findings highlight the crucial role of digital business networks as a bridge between managerial competencies and business performance. The study provides essential implications for digital entrepreneurship development programs that emphasize the synergy between managerial skills and networking strategies.
INTEGRATING SOCIAL ENTREPRENEURSHIP AND ADAPTIVE LEADERSHIP IN STRENGTHENING INCLUSIVE MSMEs Dunggio, Titin; Hamzah, Ariyati; Airmas, Meylani; Tumampas, Putri Adtirah; Karim, Cindrawati H.
Jurnal Ilmu Manajemen dan Bisnis Vol. 13 No. 2 (2025): Jurnal Ilmu Manajemen dan Bisnis (JIMB)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47918/jimb.v13i2.2293

Abstract

Micro, Small, and Medium Enterprises (MSMEs) serve as the backbone of Indonesia’s economy, contributing significantly to Gross Domestic Product (GDP) and employment absorption. However, MSMEs continue to face major challenges, such as limited access to capital, technology, markets, and a low adaptive capacity in responding to the dynamic business environment. In this context, social entrepreneurship and adaptive leadership emerge as innovative approaches with great potential to enhance the resilience and inclusivity of MSMEs. Social entrepreneurship emphasizes the simultaneous creation of social and economic value, while adaptive leadership enables organizations to innovate amid uncertainty. This study aims to comprehensively analyze how the integration of these two approaches can strengthen inclusive MSMEs in Indonesia, using a systematic literature review method of accredited national journals. The findings reveal that their integration generates a strong synergy, promoting financial sustainability alongside social impact, such as empowering vulnerable groups and increasing business resilience. Practically, MSME actors are encouraged to adopt impact-based business models and develop adaptive leadership capacities. Meanwhile, policymakers are advised to formulate support frameworks that foster innovation and inclusion. Theoretically, this research enriches the literature on inclusive entrepreneurship by proposing an integrative model that aligns with the context of developing countries. Further empirical research is recommended to validate the proposed model.
Analisis Kualitas Layanan Kesehatan terhadap Tingkat Kepuasan Pasien di RSUD dr. Hi. Zainal Umar Sidiki Kabupaten Gorontalo Utara Pendekatan Kualitatif Deskriptif Talarima, Erich; Tahir, Arifin; Dunggio, Titin
Jurnal Ners Vol. 9 No. 4 (2025): OKTOBER 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v9i4.50848

Abstract

Kualitas layanan kesehatan merupakan salah satu faktor utama yang memengaruhi tingkat kepuasan pasien dalam menerima pelayanan di rumah sakit. Penelitian ini bertujuan untuk menganalisis kualitas layanan kesehatan terhadap tingkat kepuasan pasien di RSUD dr. Hi. Zainal Umar Sidiki Kabupaten Gorontalo Utara. Penelitian menggunakan pendekatan kualitatif deskriptif dengan teknik pengumpulan data melalui wawancara mendalam, observasi, serta telaah dokumentasi. Responden penelitian meliputi pasien rawat jalan dan rawat inap yang pernah memperoleh layanan kesehatan di rumah sakit ini. Hasil penelitian menunjukkan bahwa dimensi kualitas layanan, khususnya assurance (jaminan) dan empathy (empati), menjadi faktor dominan yang memberikan kepuasan pasien, seperti keramahan tenaga medis, sikap profesional, serta komunikasi interpersonal yang baik. Namun, masih terdapat kelemahan pada dimensi responsiveness (daya tanggap) dan tangibles (bukti fisik), terutama terkait lamanya waktu tunggu, keterbatasan jumlah tenaga kesehatan pada jam sibuk, serta kurang memadainya fasilitas ruang tunggu. Secara keseluruhan, pasien menilai bahwa layanan kesehatan sudah baik, namun masih membutuhkan peningkatan di aspek manajemen pelayanan dan fasilitas pendukung. Penelitian ini menegaskan bahwa peningkatan kualitas layanan kesehatan harus diimbangi dengan perbaikan manajemen pelayanan serta sarana prasarana rumah sakit guna menciptakan pengalaman pelayanan yang lebih optimal bagi pasien.
MSME Empowerment Strategy: A Literature Review Dunggio, Titin; Basri, Abjul
West Science Journal Economic and Entrepreneurship Vol. 1 No. 11 (2023): West Science Journal Economic and Entrepreneurship
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsjee.v1i11.360

Abstract

By creating jobs and improving people's welfare, micro, small and medium enterprises (MSMEs) play a significant role in economic development. Limited capital, lack of innovation, traditional marketing, inefficient financial management, poor branding, and lack of utilization of online marketing due to not understanding technology are some of the challenges often faced by MSMEs. The purpose of this study is to help small and medium enterprises (MSMEs) compete in the market. This study used literature research. In this situation, an aggressive growth-oriented strategy is suggested. Combining digital marketing elements such as content marketing, blogs, search engine optimization (SEO), social media marketing, and branding with community empowerment through training, demonstrations, and mentoring is one relevant alternative strategy.
Analisis Pengelolaan Keuangan Daerah Terhadap Akuntabilitas Kinerja Pemerintah Kabupaten Boalemo Kadjintuni, Zulaiha; Tontik, Deysi; Darman, Darman; Rachman, Azis; Dunggio, Titin
JISIP: Jurnal Ilmu Sosial dan Pendidikan Vol 7, No 1 (2023): JISIP (Jurnal Ilmu Sosial dan Pendidikan) (Januari)
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jisip.v7i1.4124

Abstract

This research was conducted to analyze the role of regional financial management including budget planning, budget execution, budget reporting/accountability and evaluation of performance accountability of the local government of Boalemo Regency. This research method uses quantitative research with an observation process. The results of the study show that budget planning, budget execution, budget accountability and budget evaluation have a significant effect on the performance accountability of the Boalemo District Government. In terms of financial management, especially in terms of budget planning to focus more on budgets that support the agreed program and performance targets.
Mapping Social Entrepreneurship Concepts through Bibliometric Analysis Dunggio, Titin; Uhai, Sabalius; Evly, Festus; Limpo, Lita; Sampe, Ferdinandus
The Es Economics and Entrepreneurship Vol. 2 No. 03 (2024): The Es Economics And Entrepreneurship (ESEE)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esee.v2i03.247

Abstract

Social entrepreneurship has emerged as a significant force in addressing societal challenges through entrepreneurial approaches aimed at creating sustainable solutions. Despite its growing interest, the conceptual framework of social entrepreneurship remains complex and multifaceted, with diverse interpretations and applications. This paper conducts a systematic bibliometric analysis to map the landscape of social entrepreneurship concepts, elucidating key themes, trends, and intellectual connections within the literature. Through advanced bibliometric techniques, including network analysis and thematic clustering, the study identifies seminal works, influential authors, and emerging research topics in the field. The analysis reveals shifts in research focus over time, from foundational concepts to the integration of technology and crowdsourcing methods. Furthermore, potential emerging research areas are identified, offering opportunities for future inquiry. The findings contribute to a nuanced understanding of the conceptual landscape and intellectual structure of social entrepreneurship research, informing scholarly inquiry, policy formulation, and practical interventions in the field.
Hybrid Library Service Policy Implementation at Bina Mandiri University Gorontalo Towalu, Harson; Dunggio, Titin
Jurnal Indonesia Sosial Sains Vol. 4 No. 07 (2023): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v4i07.855

Abstract

Bina Mandiri University Library (UBM) Gorontalo has made progress in terms of services both conventionally and digitally. However, not all academic communities are interested in using the system, in the sense that there are still library users who need a conventional or manual service system. Therefore, a Hybrid library service policy is needed that combines the two systems. This study aims to measure the level of community satisfaction as service users for the implementation of the Hybrid Library service policy at UBM Gorontalo. The method used is quantitative descriptive using the General Guideline approach for the Preparation of Community Satisfaction Survey by Permenpan RB 2017. The results showed that the implementation of the Hybrid library service policy at UBM Gorontalo as a whole, the assessment of service elements was on average assessed by respondents with good and very good categories. The dominant service element is the compatibility between the service product and the service aspect; The competence of service personnel is quite adequate and has experience in various libraries; and prompt and precise handling of complaints
PEMBERDAYAAN UMKM “MOTIVASI DAN INOVASI DALAM STRATEGI PEMASARAN” Darman, Darman; Mooduto, William Indra S.; Rachma, Azis; Dunggio, Titin
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 5 No. 5 (2024): Vol. 5 No. 5 Tahun 2024
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v5i5.34665

Abstract

Kegiatan pengabdian masyarakat ini dilakukan untuk memberdayakan Usaha Mikro, Kecil, dan Menengah (UMKM) dalam konteks perekonomian lokal yang semakin berkembang. Di era digitalisasi yang pesat, UMKM menghadapi berbagai tantangan, termasuk kesulitan dalam bersaing dan memasarkan produk secara efektif. Selain itu, untuk membantu pelaku UMKM meningkatkan daya saing mereka di pasar yang semakin kompetitif dan dinamis. Metode yang digunakan dalam kegiatan ini meliputi pelatihan dan workshop yang fokus pada teknik pemasaran modern, pemanfaatan media sosial, serta manajemen bisnis yang efisien. Dalam program ini, peserta diberikan pengetahuan dan keterampilan praktis yang dapat langsung diterapkan dalam usaha mereka. Hasil dari kegiatan ini menunjukkan peningkatan signifikan dalam pengetahuan dan motivasi pelaku UMKM. Sebanyak 85% peserta melaporkan peningkatan pemahaman tentang pemasaran digital. Selain itu, kegiatan ini berhasil membangun jaringan kolaboratif antar pelaku UMKM, mendorong mereka untuk saling mendukung dan berbagi pengalaman. Dengan demikian, diharapkan UMKM tidak hanya meningkatkan kinerja usaha mereka, tetapi juga memberikan kontribusi lebih besar terhadap perekonomian lokal dan nasional.
Co-Authors AA Sudharmawan, AA Abas, Niken Apriyani Abjul Basri Adnan Malaha Agusrianto Yusuf Airmas, Meylani Anggraini, Lika Arbie, Srimuliani arifin tahir Arpin Arwati, Niluh AWALUDIN LAMALANI Ayu Anastasya Rachman Bakari, Feronika Bariyah, Hairul Basri, Abjul Batiti, Merli Dama, Desi Putri DARMAN Darman Darman Ely Ibrahim Eni Muliawati, Ni Nyoman Erfan AR Lainjong Evly, Festus Febriyani Maiyo Fice Nur Fidi Mustafa FITRI VERDIANTI, LUTCHVIANA Fuji Fauzia H. Yakop Gita Puspita Gobel, Lisda Van Hamzah, Ariyati Hartati Hamiruddin Harun, Pikran Hendrika Mahluk herlina hasan Hipi, Dianingsi Humagi, Ayu Hunawa, Sutiyan I Ketut Suada Ikram Mohamad Imam Mashudi Imam Mashudi, Imam Irwan Halid Iswan Alam Juliko Suleman Kadjintuni, Zulaiha Karim, Cindrawati H. Ladiku, Lutvia Lainjong, Erfan AR. Laksmin Kadir Lamase, Sindi Aulia A. lawewan, amelisa Limpo, Lita Mada, Sarifudin Mahmud, Rini Mohammad Zulkarnain Muhammad Rifki Muhammad Zulkarnain Naim, Muh. Rizman Napu, Karlina Novian S. Hadi Nuri Aslami Nuzmerini Rauf pratiwi dunggio Rachma, Azis Rachman, Azis Ramli Madjid rayhan tantu Rini Daud Supu Rion Rinaldi Ibrahim Ripanwati Aridi Ti Ripan Riska Koingo Rita Amini Warastuti Rizal S. Lakoro, Fibriyanti Sabalius Uhai Sadingo, Sri Rahma Amanda Sahar Darman Sahran Tobuhu Sampe, Ferdinandus Satria Hadita Seftiani B. Yaloma Serly Daud Setiawati, Risky Sri Ainun Tahir Sri Ayumi Becerang Sri Lestari Sri Yuliana Halid Sudarsono Sulistiawati Asraka Supri Syahrawanty Abbas Talarima, Erich Tomy Gobel Tontik, Deysi Towalu, Harson Tumampas, Putri Adtirah Umar , Sri Ayinda umati, djafar Wahdah, Ghoriqna Fibahril Wahyudi, Mita Putri Wahyuni Botutihe William Indra S. Mooduto Yahya, Gitariya Yanti Mustafa yulandri tobuto Zulkarnain Zul