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Pengaruh Kebijakan Harga, Citra Merek, dan Kualitas Produk terhadap Kepuasan Pelanggan Telkomsel Ila, Nurfadilah; Dg. Parani, Syamsul Bahri; Adam, Rosida P.; Palawa, Muh. Riswandi
Jurnal Akuntansi, Keuangan, dan Manajemen Vol. 6 No. 4 (2025): September
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jakman.v6i4.4570

Abstract

Purpose: This study aims to analyze the influence of price policy, brand image, and product quality on customer satisfaction among Telkomsel card users in Palu City. Research Methodology: This study used a quantitative approach with non-probability sampling, specifically purposive sampling, involving 120 respondents. Data were collected through questionnaires using a Likert scale and analyzed using SPSS version 30. Results: Price policy, brand image, and product quality each had a significant partial effect on customer satisfaction. Simultaneously, all the independent variables significantly influenced customer satisfaction. Conclusion: The study concludes that improving price policies, strengthening brand image, and ensuring consistent product quality are essential strategies for enhancing customer satisfaction. Companies that prioritize these aspects are more likely to build stronger customer loyalty and maintain their competitiveness in the telecommunications industry. Limitations: This study only examined price policy, brand image, and product quality, while other factors potentially affecting customer satisfaction were not analyzed. Additionally, the research was conducted only in Palu City, which limited its scope. Contribution: This study demonstrates that price policy, brand image, and product quality significantly affect customer satisfaction. The findings can assist companies in formulating effective strategies and serve as a reference for future studies.
The Influence of Foreign and Domestic Investment on Regional GDP Growth: A Panel Data Analysis Soegoto, Suryatno Wiganepdo; Natsir, Syahir; Adda, Harnida Wahyuni; Adam, Rosida P
Jurnal Ilmiah Akuntansi Kesatuan Vol. 13 No. 4 (2025): JIAKES Edisi Agustus 2025
Publisher : Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jiakes.v13i4.3995

Abstract

Economic growth in regions depends heavily on investment flows, both from foreign and domestic sources. Understanding how Foreign Direct Investment (FDI) and Domestic Investment (DI) affect regional development is crucial, especially in resource-rich but diverse areas like Sumatra. This study aims to analyze the influence of FDI and DI on Gross Regional Domestic Product (GRDP) growth across ten provinces in Sumatra and to explore their role in achieving Sustainable Development Goal 9 (SDG 9), which promotes inclusive and sustainable industrialization. Using panel data from 2010 to 2023 and employing a fixed effects model, the research examines provinces including Aceh, North Sumatra, West Sumatra, Riau, Jambi, South Sumatra, Bengkulu, Lampung, Riau Islands, and Bangka Belitung. The results indicate that both FDI and DI positively and significantly contribute to GRDP growth across all provinces studied. The findings also emphasize the critical role of government policies in fostering sustainable investment practices that align with SDG 9 targets. The study recommends that local governments prioritize sustainable investment strategies and strengthen the local industrial sector to promote long-term economic growth, supporting both regional development and global sustainability agendas.
ANALISIS DAMPAK PELAKSANAAN KEGIATAN EVENT TERHADAP PENDAPATAN PELAKU USAHA DI KABUPATEN PARIGI MOUTONG PROVINSI SULAWESI TENGAH INDONESIA Adam, Rosida P; Zainuddin, Fatlina; Husnah, Husnah; Asngadi, Asngadi; Rauf, Rustam Abd
SEGMEN: Jurnal Manajemen dan Bisnis Vol 20, No 2 (2024): SEGMEN Jurnal Manajemen dan Bisnis
Publisher : FE Program Studi Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37729/sjmb.v20i2.9131

Abstract

Tujuan penelitian ini menganalisis dampak pelaksanaan kegiatan event terhadap pendapatan pelaku usaha selama kegiatan event berlangsung Di Kabupaten Parigi Moutong. Kegiatan event telah 4 (empat) kali dilakukan, tahun 2022 tiga agenda nasional yakni (1) Word Food Day (Hari Pangan Nasional), (2) Harkanas (Hari Ikan Nasional), dan (3) event internasional Equator Run 10 K.Metode penelitian ini dikategorikan penelitian kuantitatif dan selanjutnya dilakukan analisis data dengan metode regresi liner berganda. Metode survey dilakukan sebanyak 59 sampel pelaku usaha. Tteknik penarikan sampel secara purposive sampling. Hasil penelitian menunjukan: (1) Besarnya koefisien korelasi (R) antara event, lama usaha, pendidikan, tenaga kerja dan modal yangdigunakan sangat kuat yaitu 0,904. (2) Variabel event, lama usaha, pendidikan, tenaga kerja dan modal memberikan dampak yang sifnifikan terhadap pencapaian pendapatan UMKM di Kabupaten Parigi Moutong dengan nilai F hitung sebesar 96,759; pada taraf sifnifikansi 0,000. (3) Dari lima factor penentu capaian pendapatan UMKM, yakni pelaksanaan event adalah factor dominan dengan nilai koefisien 2.438.984,2. (4) Pendapatan UMKM meningkat + 70 % dengan adanya event (tanpa event Rp. 4.021.398,3 meningkat menjadi sebesar Rp.6.831.525,4, dengan adanya event). (5) Besarnya produksi dengan adanya event adalah 101,9, sedangkan tanpa event adalah 44,6. (6) Tingkat hunian hotel dengan adanya event sebanyak 8 kamar (Full), tanpa event sebanyak 5 kamar (7) Kebutuhan dana UMKM dengan adanya event sebesar Rp.2.243.694, kemudian tanpa adanya event sebesar Rp.1.771.169. (8) Kebutuhan tenaga kerja saat event adalah 5 orang, sedangkan tanpa event adalah 4 orang. (9) Jumlah kunjungan dengan adanya event per jenis usaha sebanyak 41,8 pengunjung dan tanpa event per jenis usaha sebanyak 14,4 pengunjung.
Pengaruh Kebijakan Harga, Citra Merek, dan Kualitas Produk terhadap Kepuasan Pelanggan Telkomsel Ila, Nurfadilah; Dg. Parani, Syamsul Bahri; Adam, Rosida P.; Palawa, Muh. Riswandi
Jurnal Akuntansi, Keuangan, dan Manajemen Vol 6 No 4 (2025): September
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jakman.v6i4.4570

Abstract

Purpose: This study aims to analyze the influence of price policy, brand image, and product quality on customer satisfaction among Telkomsel card users in Palu City. Research Methodology: This study used a quantitative approach with non-probability sampling, specifically purposive sampling, involving 120 respondents. Data were collected through questionnaires using a Likert scale and analyzed using SPSS version 30. Results: Price policy, brand image, and product quality each had a significant partial effect on customer satisfaction. Simultaneously, all the independent variables significantly influenced customer satisfaction. Conclusion: The study concludes that improving price policies, strengthening brand image, and ensuring consistent product quality are essential strategies for enhancing customer satisfaction. Companies that prioritize these aspects are more likely to build stronger customer loyalty and maintain their competitiveness in the telecommunications industry. Limitations: This study only examined price policy, brand image, and product quality, while other factors potentially affecting customer satisfaction were not analyzed. Additionally, the research was conducted only in Palu City, which limited its scope. Contribution: This study demonstrates that price policy, brand image, and product quality significantly affect customer satisfaction. The findings can assist companies in formulating effective strategies and serve as a reference for future studies.
Agile Human Resource Management Adaptation and Local Culture in Multinational Companies Sangkota, Megawaty; Idris, Idris; Adam, Rosida P
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 5 (2025): JIMKES Edisi September 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i5.3834

Abstract

Globalization and increasing workforce diversity have prompted multinational companies to adopt agile Human Resource Management (HRM) practices tailored to local cultural contexts. This study aims to examine how PT SASL and Sons Indonesia, with its multicultural workforce of expatriates and local employees, integrates agile HRM principles into the Indonesian work environment. Employing a qualitative case study approach, data were gathered through in-depth interviews with 19 expatriates, analysis of internal documents, and thematic analysis using specialized software. Findings reveal that successful adaptation depends on aligning agile values of flexibility, collaboration, and adaptability with Indonesian cultural values of cooperation, harmony, and respect for hierarchy. Cross-cultural communication emerged as a crucial factor in bridging differences in values and work styles. Managerial support, mentoring, and cross-cultural training facilitated smoother organizational acculturation. Challenges identified include gender disparities in leadership and tensions between agile work principles and existing bureaucratic structures. The study concludes that agile HRM can be effectively implemented in multinational settings when adapted to local cultural norms. It offers theoretical contributions to adaptive HRM frameworks and provides practical insights for building inclusive, responsive organizations that can navigate cultural diversity while maintaining operational agility.
"Pengaruh Kredibilitas Influencer Terhadap Niat Beli Gen Z Di Tokopedia" Nasywa Nabila; Valentino C.H; Rosida P. Adam
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i3.6198

Abstract

This study aims to analyze the effect of influencer credibility on Generation Z’s purchase intention on the Tokopedia e-commerce platform. Influencer credibility is measured through three dimensions: expertise, trustworthiness, and attractiveness. The study employs a quantitative method with a causal approach involving 30 Generation Z students from the Faculty of Economics and Business who actively use Tokopedia. Data were collected using a Likert-scale questionnaire and analyzed using multiple linear regression. The results indicate that influencer credibility has a significant simultaneous effect on purchase intention (F = 4.488; p = 0.011), explaining 34.1% of the variance (R² = 0.341). Although each dimension does not have a significant partial effect, influencer credibility collectively plays a role in shaping Generation Z’s purchase intention. These findings suggest that influencer marketing is an effective strategy for increasing purchase intention on Tokopedia.
Pengaruh Literasi Digital Terhadap Minat Berwirausaha Online Pada Mahasiswa Fakultas Ekonomi dan Bisnis, Universitas Tadulako Ihsan Catur Pramono; Zahwa Amelia Putri; Mellby Wihilda; Sri Indah Setianingsih; Rosida p. Adam
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i3.6234

Abstract

Perkembangan teknologi digital telah mentransformasi lanskap ekonomi, menempatkan literasi digital sebagai kompetensi krusial bagi mahasiswa dalam mengeksplorasi peluang bisnis. Penelitian ini bertujuan untuk menganalisis pengaruh literasi digital terhadap minat berwirausaha online pada mahasiswa Fakultas Ekonomi dan Bisnis (FEB) Universitas Tadulako. Kajian teoretis dalam studi ini mengintegrasikan konsep literasi digital yang mencakup kecakapan teknologi, budaya, etika, dan keamanan, dengan teori minat berwirausaha sebagai fondasi psikologis dalam mengidentifikasi serta mengeksekusi model bisnis berbasis internet. Metode penelitian yang digunakan adalah pendekatan kuantitatif asosiatif. Data dikumpulkan melalui kuesioner tertutup berskala Likert terhadap 30 responden yang dipilih menggunakan teknik purposive sampling. Analisis data dilakukan dengan bantuan software SPSS versi 25 untuk menguji instrumen melalui uji validitas dan reliabilitas, serta menguji hipotesis melalui analisis regresi linear sederhana. Hasil penelitian menunjukkan bahwa literasi digital berpengaruh positif dan signifikan terhadap minat berwirausaha online mahasiswa. Berdasarkan uji statistik, diperoleh nilai signifikansi sebesar 0,025 (p < 0,05) dengan koefisien determinasi (R2) sebesar 16,6%. Temuan ini mengindikasikan bahwa peningkatan kemampuan mahasiswa dalam mengakses dan mengelola informasi digital secara efektif berkontribusi pada kesiapan mereka dalam memulai usaha tanpa hambatan modal tradisional. Penelitian menyimpulkan bahwa penguasaan kompetensi digital merupakan prediktor penting dalam membentuk niat kewirausahaan generasi muda di era ekonomi modern.
Pengaruh Kualitas Informasi dan Social Media Engagement Terhadap Keputusan Pembelian Mahasiswa Manajemen Universitas Tadulako Pada UMKM Radja Penyet Mas Fais Kavinda Razaq Ardi Gaozhan; Mira Dani; Zeferino Carvalho Nai Oqui; Fiminuria Dewi; Moh. Ilham Ramadhan; Rosida P. Adam
Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi Vol. 6 No. 1 (2026): Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurimea.v6i1.1966

Abstract

Perkembangan teknologi digital telah secara signifikan mengubah perilaku manusia. Hal ini terutama berlaku bagi mahasiswa yang mengandalkan media sosial sebagai sumber utama informasi produk dan saluran komunikasi dengan perusahaan. Media sosial menjadi strategi cerdas bagi Usaha Mikro, Kecil, dan Menengah (UMKM) untuk berinteraksi dengan pelanggan dan mendapatkan umpan balik. Para ahli berpendapat bahwa kualitas informasi yang disebarkan dan frekuensi interaksi di media sosial merupakan faktor penentu utama dalam keputusan pembelian. Namun, penelitian tentang dampak bersamaan dari dua variabel ini terkait dengan mahasiswa dan UMKM kuliner lokal masih terbatas. Studi ini bertujuan untuk menganalisis pengaruh kualitas informasi dan keterlibatan media sosial terhadap keputusan pembelian mahasiswa Program Studi Manajemen di Universitas Tadulako untuk produk UMKM Radja Penyet Mas Fais. Pendekatan yang digunakan adalah metodologi kuantitatif dengan desain kausal. Populasi penelitian terdiri dari 173 mahasiswa angkatan 2023 yang mengenal dan berinteraksi dengan platform media sosial UMKM. Dengan menggunakan sampling purposif dan rumus Slovin dengan margin kesalahan 10%, kami memperoleh 64 tanggapan. Pengumpulan data dilakukan secara online menggunakan Google Forms, sementara analisis data menggunakan perangkat lunak SPSS versi 23, dengan menerapkan validitas, reliabilitas, asumsi klasik, regresi berganda, serta uji t dan f. Temuan penelitian ini menunjukkan bahwa kualitas informasi dan partisipasi media sosial secara signifikan dan positif mempengaruhi keputusan pembelian, baik secara independen maupun bersama-sama, sebagaimana dibuktikan oleh nilai R-squared yang disesuaikan sebesar 0,419. Hasil ini menyoroti pentingnya meningkatkan kualitas konten dan interaksi di media sosial untuk memperkuat keputusan pembelian mahasiswa, sekaligus memberikan wawasan praktis bagi UMKM kuliner untuk menyempurnakan strategi pemasaran digital mereka
The Influence Of Relationship Marketing And Price On Customer Satisfaction: A Case Study Of Alfamidi Super Masigi Parigi Outlet Rahmat, Randi; Adam, Rosida P.; Bachri, Syamsul; Wanti, Sri
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 14 No 2 (2026): April
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v14i2.9879

Abstract

This study aims to determine the effect of Relationship Marketing and Price on Customer Satisfaction at Alfamidi Super Masigi Parigi outlets. This study uses a quantitative approach with purposive sampling techniques on 84 respondents who have shopped at Alfamidi. Data collection was carried out through interviews and questionnaires, then analyzed using multiple linear regression with the help of the SPSS program. The results show that both Relationship Marketing and Price variables have a positive and significant effect on Customer Satisfaction, both partially and simultaneously. This indicates that the implementation of effective Relationship Marketing strategies and pricing policies that are in line with consumer purchasing power can increase customer satisfaction. Thus, good customer relationship management and appropriate pricing are important factors in building and maintaining customer satisfaction at Alfamidi Super Masigi Parigi.
Village Owned Enterprises as a Financial Support Mechanism for Educational Management and Village Development Marzuki, Sulhan S.; Karim, Siti Aminah Hamzah; Adam, Rosida P.; R., Abdul Aziz
Journal of Educational Management Research Vol. 5 No. 2 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i2.1874

Abstract

This study aims to analyze the role of Village-Owned Enterprises (BUMDes) in enhancing Village Original Revenue (PADes) through the application of good governance principles, namely cooperativeness, emancipatory values, participation, transparency, and accountability. The research employed a qualitative descriptive approach to capture an in-depth understanding of governance practices and their implications for village economic performance. Data were collected through in-depth interviews, direct observation, and document analysis involving village government officials, BUMDes managers, and community members. The results indicate that BUMDes contributes significantly to increasing village revenue through the management of rental-based business units, such as equipment and service facilities, which are responsive to community needs. The implementation of cooperative principles is reflected in strong collaboration among stakeholders, while emancipatory practices ensure equal access and non-discriminatory services for all community members. Participatory governance is evident in community involvement throughout the planning, implementation, and evaluation processes. Transparency and accountability are demonstrated through open financial reporting and periodic performance accountability reports. Beyond financial contributions, BUMDes also generates broader socio-economic impacts, including community empowerment, employment opportunities, and the stimulation of local economic activities. These findings imply that strengthening governance-oriented management within Village-Owned Enterprises is crucial for ensuring sustainable village development and maximizing the contribution of local economic institutions to village financial independence.
Co-Authors Aan Maulana Adelia, Isnada Adfiyani Fadjar Amirudin, Muhammad Andi Indriani Ibrahim Arie Kurniawan Asngadi Asngadi Bakri Hasanuddin Benyamin Parubak DG. PARANI, SYAMSUL BAHRI Diky Dwiyanto Dwiyanto, Diky Elimawaty Rombe Erwan Sastrawan Erwan Satrawan Faris Erwan Satrawan Satrawan Faris Farid Farid Farid Farid, Farid Faris, Erwan Satrawan Fatlina Z Fiminuria Dewi Gunawan Gunawan Haliza, Siti Nur Hamza, Moh. Harnida Wahyuni Adda Hasnianti Heni Pujiastuti Husnah Husnah Husnah Husnah I Made Antara Idris Idris Ihsan Catur Pramono Ila, Nurfadilah Indriany, Indriany IRA NURIYA SANTI Jeki Jeki Jusriadi Karim, Siti Aminah Hamzah Kavinda Razaq Ardi Gaozhan KORNELIUS, YOBERTH Lamusa, Arifudin Lamusa, Faruq Latjinala, Randy Lawasa, Abdul Mutakhir Lina Mahardiana Lukman, Riska Salsabila Ramadani Mahmud Lahay Marzuki, Sulhan S. Masjaya Kamaliono Maskuri Sutomo Mattalatta, Wisra Max Nur Alam Max Nur Alam Mellby Wihilda Mira Dani Moh. Ilham Ramadhan Mohammad Ega Nugraha Mohammad Zeylo Auriza Muh. Thaib Muhammad Amiruddin Muhammad Amiruddin Muhammad Amiruddin Muzakir Muzakir Nasywa Nabila Nur Risky Islianty Nuranisa N Nuranisa, Nuranisa Nurfia N P. Adam, Fauziah Padaro, Wilna Dg. Palawa, Muh. Riswandi Ponirin Ponirin Ponirin Ponirin Ponirin, Ponirin Putri Dwi Avriani R., Abdul Aziz Rahmat, Randi Rahmatio Rahmatio Rahmawati Rahmawati Rismanto Rismanto Rizcky Ardiansyah Rustam Abd. Rauf Rustam Rustam Saiful Darman Sangkota, Megawaty Sarjun, Sri Siti Aminah H. Karim Sitti Aminah Hamzah Karim Soegoto, Suryatno Wiganepdo Sofhan Sofhan Sofhan, Sofhan Sri Indah Setianingsih Sri Sarjun Sri Sarjuni Suaib, Fadila H. Suardi S Suardi Suardi suardi suardi Suci Rohmawati Sulvia Verawaty Susilawati, Resky Syahbuddin Syahbuddin Syahir Natsir Syamsul Bachri Syamsul Bachri Syamsul Bahri Dg.Parani Tambaru, Rachman Tandigala, Ishak Sandy Umar Syarifuddin Valentino C.H Vera Ningsih Vitayanti Fattah Wahyuningsih Wahyuningsih Wanti, Sri Wiri Wirastuti Wisra W Wiwik Handayani Zahwa Amelia Putri Zainuddin, Fatlina Zakiyah Zahara Zalyanti, Nur Afni Zeferino Carvalho Nai Oqui Zulfan Monoarfa