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All Journal JDM (Jurnal Dinamika Manajemen) JURNAL ADMINISTRASI BISNIS STRATEGIC Monex: Journal of Accounting Research Jurnal Manajemen Pelayanan Publik Prosiding Penelitian dan Pengabdian kepada Masyarakat Journal of Governance AdBispreneur Sosioglobal : Jurnal Pemikiran dan Penelitian Sosiologi Sketsa Bisnis Journal of Secretary and Business Administration Business Innovation and Entrepreneurship Journal Organum: Jurnal Saintifik Manajemen dan Akuntansi JURNAL LENTERA BISNIS Kumawula: Jurnal Pengabdian Kepada Masyarakat Jurnal Pendidikan dan Konseling Ilomata International Journal of Management Jurnal Ilmiah Manajemen Kesatuan Responsive: Jurnal Pemikiran dan Penelitian Administrasi, Sosial, Humaniora dan Kebijakan Publik Ilomata International Journal of Management Journal of Applied Data Sciences Bahtera Inovasi Jurnal Ekonomi Journal of Accounting and Finance Management (JAFM) Media Riset Bisnis & Manajemen Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) West Science Business and Management Jurnal Lentera Pengabdian Jurnal Administrasi Bisnis JANE (Jurnal Administrasi Negara) Jurnal Penelitian dan Pengabdian Kepada Masyarakat (JPPM)
Ria Arifianti
Administrasi Bisnis, Fakultas Ilmu Sosial Dan Politik, Universitas Padjajaran
Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Mathematics Social Sciences Transportation Other

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Journal : Journal of Applied Data Sciences

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Assessing of The Continuance Intentions to Use Fintech Payments, an Integrating Expectation Confirmation Model Nurdin, Tubagus Asep; Alexandri, Mohammad Benny; Sumadinata, Widya; Arifianti, Ria
Journal of Applied Data Sciences Vol 4, No 3: SEPTEMBER 2023
Publisher : Bright Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47738/jads.v4i3.105

Abstract

This study aims to identify the factors influencing users' continuance intention to use FinTech payment applications. An online questionnaire was administered to 361 FinTech users during the pandemic using Google Forms to achieve the objective. The Expectation-Confirmation Model (ECM) was extended to include perceived trust, social influence, and functional benefits and was used to analyze the data obtained from the survey. The study results indicate that prior expectation confirmation and perceived usefulness of the application after use are crucial for increasing users' continuance intention to use the service. Additionally, perceived trust and social influence positively influence users' continuance intention to use the service and can be strengthened through personalized experiences and positive interactions. This study provides valuable insights for researchers and practitioners in the field of FinTech payments.
Co-Authors Adika Fauzi Akbar Imran Adjie Ahmad Darajat Afifah Rashif Agus Taryana Agus Taryana Ahmad Hadi Fauzi Ajeng Putri Hanifah Al Farisi, Hasan Anindita Nurjihan Dwi T Anjar Priatama Arbi Abdul Kahfi Arbi Abdul Kahfi Arianis Chan Asmaul Husna Aulia, Muhammad Dzaki Barkah, Cecep Safa’atul Candra Sopiana Candradewini Candradewini Dian Fordian Dian Rosa Sunaryo Dinda Tiara Sani Dudi Ahmad Wardiana Erick Darmadjaya Erna Maulina Farah Putri Firsanty Farah Putri Firsanty Farhan Maulana Fasya Dita Sabira Fasya, Siti Nadhira Fatahurrazak Fauzan, Tribowo Rachmat Ferdy Syari Hidayat Firmansyah, Putra Imam Hasan Al Farisi Healthy Nirmalasari, Healthy Husein Faryuki Sukarno Imam Suwandi Indiani, Dini Jajang Ginanjar Juliana, Meyli Permata Kahfi, Arbi Abdul Laksono Trisnantoro Lazuardi, Muhammad Lutfi Lina Auliana M. Rizal Mahira, Siti Alyqha Marga Anjar Distyarini Marsha Aulia Hakim Mas Halimah Mas Rasmini Maulana, Farhan Meisa Dai, Ratna Mochammad Benny Alexandri Mochammad Rifky Pamungkas Moh. Benny Alexandri Mohammad Benny Alexandri Muhamad Rizal Muhamad Rizal Muhamad Rizal Muhamad Rizal Muhammad Ainul Fahmi Muhammad Lutfi Lazuardi Muhammad Rizal Muhammad Rizal MUHAMMAD RIZAL Muhammad Rizal Muhammad Zindan Taufikurrahman Mukhti, Wahyu Krisna Nenden Kostini Novie Indrawati Sagita Nugraeni, Wijayanti Nur Jamilah Nurdin, Tubagus Asep Nurjamilah Nurjamilah Nurjamilah, Nurjamilah Ogi Maulana Firli Purba, Rivan R. Anang Muftiadi R. Arief Helmi R. Ratna Meisa Dai, R. Ratna Meisa Rachmat Fauzan, Tribowo Raden Marsha Aulia Hakim Raden Ratna Meisa Dai Restu Ramadhan Restu Ramadhan Richa Nahdalaily Fathara Riswanda Riswanda Riswanda Riswanda Rivani - Rivani . Rivani Rivani Rivani Rivani Rizki Ananda Ramadhan Ruslan, Budiana Sabila Nurul Fauziah Sam'un Jaja Raharja Sandjaya, Teguh Sara Rizka Rotua Manurung Selvi Centia Shafiyatuzzahra, Qotrunnada Sumadinata, Widya Syahwanda, Adisty Putri Tetty Herawaty Tradiga Nur Aziz Tribowo Rachmat Fauzan Vidi Paramestri, Nabila WAHJU GUNAWAN Wijayanti Nugraeni Wisnumulya, Dicky Yayan Nuryanto Yogi Mochamad Nurul Hikmah