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All Journal Jurnal Ilmu Sosial dan Humaniora EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis WICAKSANA: Jurnal Lingkungan dan Pembangunan JIA (Jurnal Ilmiah Akuntansi) Jurnal Bisnis dan Akuntansi Jurnal Abdidas Jurnal Anala Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) International Journal of Environmental, Sustainability, and Social Science JOURNAL SCIENTIFIC OF MANDALIKA (JSM) Lumbung Inovasi: Jurnal Pengabdian Kepada Masyarakat JURNAL PENGABDIAN KEPADA MASYARAKAT CAHAYA MANDALIKA (ABDIMANDALIKA) Jurnal Bisnis Hospitaliti Journal of Tourism Economics and Policy Journal Transformation of Mandalika Jurnal Sutramas Akuntansi dan Humaniora: Jurnal Pengabdian Masyarakat BHAKTI PERSADA Jurnal Aplikasi IPTEKS (Journal of Applied Sciences and Technology) Journal of Sustainable Business and Management Journal of Governance, Taxation, and Auditing International Journal of Multidisciplinary Sciences and Arts Community Services Journal (CSJ) Jurnal Akuntansi Manado (JAIM) Journal of Business on Hospitality and Tourism Community Services: Sustainability Development Jurnal Ilmiah Akuntansi dan Bisnis Open Access DRIVERset
Putu Ayu Sita Laksmi
Universitas Warmadewa
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Physics Public Health Social Sciences Transportation Other

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The Influence of Service Quality and Customer Satisfaction on Customer Loyalty at Bank BPD Bali PASUPATI, Bayu; LAKSMI, Putu Ayu Sita
Journal of Governance, Taxation and Auditing Vol. 4 No. 2 (2025): Journal of Governance, Taxation and Auditing (October - December 2025) -
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jogta.v4i2.1667

Abstract

This study aims to analyze the influence of service quality and customer satisfaction on customer loyalty at Bank BPD Bali. This study uses a quantitative approach with a survey method by distributing questionnaires to 150 active customer respondents of Bank BPD Bali. The data analysis technique used is multiple linear regression with the help of the SPSS program version 25. The results of the study indicate that service quality has a positive and significant effect on customer loyalty, as well as customer satisfaction has a positive and significant effect on customer loyalty. In addition, the results of the F test indicate that service quality and customer satisfaction simultaneously have a significant effect on customer loyalty. The coefficient of determination (R²) value of 0.486 indicates that 48.6% of the variation in customer loyalty can be explained by service quality and customer satisfaction, while other factors outside the research model influence the rest. This finding emphasizes the importance of improving service quality and customer satisfaction as a primary strategy in building long-term customer loyalty at Bank BPD Bali.
Kemandirian dengan alam : Pengembangan Ekowisata Subak sebagai Upaya Pemberdayaan Masyarakat Lokal di Desa Siangan, Kecamatan Gianyar, Kabupaten Gianyar Laksmi, Putu Ayu Sita; Putra, Yogiswara Darma; Sara, I Made; Setena, I Made; Putra, I Komang; Jamaludin, Mohd Raziff
Bhakti Persada Jurnal Aplikasi IPTEKS Vol. 9 No. 2 (2023): Bhakti Persada Jurnal Aplikasi IPTEKS
Publisher : Unit Publikasi Ilmiah, P3M, Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/bp.v9i2.118-123

Abstract

The research endeavors to explore the potential of Subak ecotourism as a catalyst for community empowerment and sustainable development within Siangan Village. The research methodology adopts a comprehensive approach, delving into the Subak system, a traditional agricultural water management system, and its synergy with ecotourism activities. Data collection methods encompass interviews, surveys, and observations, strategically applied to amass insights into the current status of ecotourism development and its ramifications on the local community. The study's findings underscore the substantial role of Subak ecotourism in fostering community empowerment. Through the promotion of sustainable practices, preservation of cultural heritage, and active community engagement in ecotourism endeavors, the initiative aims to elevate the economic, social, and environmental well-being of Siangan Village's residents. Furthermore, it seeks to instill a sense of pride and ownership within the local community, subsequently stimulating increased community involvement and empowerment. The research also delves into the potential challenges and opportunities that may manifest during the implementation of the Subak ecotourism project. The results emphasize the necessity of collaborative efforts among diverse stakeholders, including local governmental bodies, community members, and tourism organizations, to guarantee the success and enduring sustainability of the undertaking. Anticipated outcomes of this study are expected to augment the existing knowledge base on community-centered ecotourism development, particularly in the context of Subak systems. These findings are poised to provide valuable guidance to policymakers, researchers, and practitioners in formulating strategies for the sustainable advancement of ecotourism that effectively empowers local communities while safeguarding natural and cultural heritage. In conclusion, this research contributes to the growing body of literature on community-based ecotourism by providing insights into the unique dynamics and potential of Subak ecotourism in Siangan Village. By embracing sustainable practices and preserving cultural heritage, this initiative holds promise as a model for empowering communities while ensuring the preservation of their natural and cultural treasures.
Implementation of Circular Economy Concepts Through Eco-Enzyme Production in the Management of Food Left Waste in Mambal Village PURNAMAWATI, Ida Ayu Putu Santi; LAKSMI, Putu Ayu Sita; SURIANI, Ni Nyoman
Akuntansi dan Humaniora: Jurnal Pengabdian Masyarakat Vol. 3 No. 1 (2024): Akuntansi dan Humaniora: Jurnal Pengabdian Masyarakat (Februari – Mei 2024)
Publisher : Indonesia Strategic Sustainability

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ahjpm.v3i1.993

Abstract

The waste problem is a severe issue in Indonesia, including on the island of Bali, which is famous for its natural beauty. MambalVillage in Badung Regency is the focus of the  Real Work Lecture-Community Empowerment by Students (KKN-PMM) program from Warmadewa University. In this program, students attempt to overcome the problem of food waste by introducing the concept of a circulareconomy  through  the  production  of  eco-enzymes.  Eco-enzymes  can  be  made from  organic  waste,  especially  food  waste.  Its  use  follows  circular  economy principles by converting  waste  into value-added resources. Through a series  of activities, including collecting raw materials, holding demonstrations on making eco-enzymes,   the   KKN-PMM program succeeded in providing a practical solution to the food waste problem in Mambal Village. Active community participation, Apart from that, this  program  also  integrates  various  fields  of  science,  such  as  law,  health, engineering,   administration   and   economics,   to   improve   prosperity   and sustainability at the local level. Thus, the KKN-PMM program in Mambal Village is  a  concrete  example  of  applyingthe  circular  economy  concept  to  overcoming environmental problems. Through collaboration between students and the local community, this program provides practical benefits and creates harmonious and mutually  beneficial  relationships.  The  hope  is  that  thiseffort  can  inspire  other regions  to  face  similar  challenges  in  waste  management,  which  is  in  line  with circular   economy   principles   that   minimize   waste   and   maximize   resource utilization.
How Do Accounting Students Respond to Integrated Learning In Sustainability Accounting? Kurniawan Saputra, Komang Adi; Putri, Putu Yudha Asteria; Laksmi, Putu Ayu Sita
Jurnal Akuntansi Manado (JAIM) Volume 5. Nomor 1. April 2024
Publisher : Fakultas Ekonomi Universitas Negeri Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53682/jaim.vi.8979

Abstract

The aim of this research is to analyze the content of the curriculum and the messages conveyed by students in order to adapt the integrated curriculum for sustainability accounting courses. The research method used is content analysis which uses information from key informants as research data. In addition, a survey was conducted on sixty students taking social and environmental accounting courses. The sampling technique was carried out using simple random sampling. The results of the research are that sustainability accounting is considered important to be implemented in the accounting education curriculum at bachelor's and master's levels.  Students are interested in sustainability accounting because it is a new paradigm in the field of accounting which focuses on social and environmental transactions. The main contribution of the research is aimed at improving the accounting study program curriculum to adopt sustainability accounting as a separate course following the development of the accounting profession.
Assessing the Drivers of Enterprise Performance in Developing Countries: The Influence of Entrepreneurial Skills, Market Orientation, and Networking Laksmi, Putu Ayu Sita
JUSTBEST Journal of Sustainable Business and Management Vol. 4 No. 1 (2024): Journal of Sustainable Business and Management
Publisher : Global Researcher Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52432/justbest.4.1.34-43

Abstract

This study aims to analyze the influence of entrepreneurial skills, market orientation, sales orientation, and networks on the performance of MSMEs in Gianyar Regency, Bali, using a quantitative approach. The main problem faced by MSMEs in developing countries, including Indonesia, is the low performance of companies influenced by the lack of entrepreneurial skills, limited market orientation, and suboptimal network management. The method used in this study is multiple regression analysis with data obtained from 126 MSME owners through a questionnaire measuring four independent variables and one dependent variable, namely company performance. The results of the study indicate that entrepreneurial skills and market orientation have a significant influence on MSME performance, with coefficient values of 0.45 and 0.32 respectively, indicating that both have a strong positive impact on company performance. In addition, sales orientation also has a significant effect, although with a smaller effect. Networks have a lower effect on company performance. This study provides recommendations for MSME owners to improve their entrepreneurial skills and market orientation in order to improve their company's competitiveness and performance in an increasingly competitive market.
The Role of Work Motivation as a Mediator in the Influence of Communication and Workload on Employee Performance at Warmadewa University SARI, Ni Wayan Diah Kartika; DHARMANEGARA, I. B. Agung; LAKSMI, Putu Ayu Sita
International Journal of Environmental, Sustainability, and Social Science Vol. 5 No. 1 (2024): International Journal of Environmental, Sustainability, and Social Science (Jan
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v5i1.1022

Abstract

The objective of this study is to ascertain the function of work motivation as an intermediary in the impact of communication and workload on employee performance at Warmadewa University. The research at Warmadewa University focuses on the relationship between communication and workload as independent variables, work motivation as a mediating component, and employee performance as the dependent variable. This study used Partial Least Square analysis to ascertain the function of work motivation as a mediator in the impact of communication and workload on employee performance at Warmadewa University. The survey included a total of 248 regular staff that were employed at Warmadewa University, Bali. The research employed the proportionate stratified random sampling approach, with a total of 153 samples. This study utilizes primary data, which was gathered by the distribution of questionnaires to the whole research sample. The research findings indicate that there is a positive and statistically significant correlation between communication and employee performance at Warmadewa University. The workload has a detrimental and statistically significant impact on employee performance at Warmadewa University. The relationship between communication and job motivation of employees at Warmadewa University is both favorable and substantial. The workload has a detrimental and substantial impact on the work motivation of employees at Warmadewa University. Work motivation positively and significantly impacts employee performance at Warmadewa University. Work motivation acts as a mediator between communication and employee performance at Warmadewa University. Similarly, work motivation also acts as a mediator between workload and employee performance at Warmadewa University.
Global Green Diplomacy Cross-Border Collaboration in Mangrove Conservation as a Blue Carbon Solution LAKSMI, Putu Ayu Sita; PUTRA, I Ketut Johny Pramananda; KUSUMA, A.A Made Indra Wijaya; BAKAR, Mohd Azlan Bin Abu; AGASTIRA, Gusti Ngurah Danan
Akuntansi dan Humaniora: Jurnal Pengabdian Masyarakat Vol. 4 No. 3 (2025): Akuntansi dan Humaniora: Jurnal Pengabdian Masyarakat (Oktober – Januari 2026)
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The existential challenge of climate change demands urgent solutions, with mangrove conservation emerging as a potent nature-based strategy through the Blue Carbon paradigm. This article explores the transformative concept of "Global Green Diplomacy" through a community service initiative in Bali, Indonesia, employing a Participatory Action Research (PAR) framework. It demonstrates how cross-border collaboration in mangrove conservation transcends mere ecological restoration to become a strategic, scalable, and indispensable Blue Carbon solution. The PAR methodology engaged local communities in five iterative phases: collaborative site assessment, co-design of the conservation plan, capacity building and cross-border knowledge exchange, hands-on implementation embodying the spirit of gotong-royong (cooperation), and participatory monitoring. Results revealed the successful rehabilitation of over 15,000 mangrove saplings across a five-hectare degraded zone, achieving a 78% survival rate. This grassroots action not only restored ecological functions—evidenced by increased biodiversity and a 60% reduction in plastic debris—but also spurred socio-economic transformation, notably through a community-managed ecotourism program. The discussion underscores that this local action gains global significance when linked to Blue Carbon and Green Diplomacy frameworks. The community's stewardship creates a verifiable carbon sink, unlocking opportunities for ethical financing via carbon credit schemes involving international partners. The study concludes that the synergy between local empowerment, cross-border collaboration, and global incentives is key to amplifying climate resilience, effectively turning grassroots action into a sustainable and scalable climate solution.
Development Strategy of Community-Based Tourism in Taro Tourism Village, Gianyar, Bali Yanti, Deva; Sara, I Made; Laksmi, Putu Ayu Sita
Journal of Tourism Economics and Policy Vol. 6 No. 1 (2026): Journal of Tourism Economics and Policy (January - March 2026) - In Progress
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jtep.v6i1.1893

Abstract

Community-Based Tourism (CBT) is a strategic approach to sustainable tourism development that places local communities as the main actors and beneficiaries. This study aims to analyze the internal and external factors influencing the development of CBT in Taro Village and to examine the role of the community in the planning, implementation, monitoring, and utilization of tourism development outcomes. This research applies a qualitative method with a descriptive design. Data were collected through observation, in-depth interviews with key informants, and documentation review. The data were analyzed using a SWOT framework to identify strengths, weaknesses, opportunities, and threats affecting CBT development. The findings show that internal strengths include abundant natural, cultural, and spiritual resources, strong social capital, and active community participation. However, internal weaknesses remain, such as limited human resource capacity, suboptimal tourism management, and inadequate infrastructure. Externally, opportunities are driven by increasing tourist interest in cultural and sustainable tourism and supportive government policies, while threats include destination competition, changing tourism trends, and potential environmental degradation. The study concludes that CBT development in Taro Village has strong potential for sustainable growth, provided that capacity building, institutional strengthening, and stakeholder collaboration are enhanced.
The Role of Environmental Accounting Education and Renewable Energy Adoption in Advancing Sustainable Business Practices Komang Adi Kurniawan Saputra; Ayu Aryista Dewi; Putu Ayu Sita Laksmi; Nyoman Ari Surya Dharmawan
Jurnal Ilmiah Akuntansi dan Bisnis Vol. 20 No. 1 (2025)
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Udayana bekerjasama dengan Ikatan Sarjana Ekonomi Cabang Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JIAB.2025.v20.i01.p02

Abstract

This study examines the impact of environmental accounting training and renewable energy utilization on green business management in the hotel industry in Bali, Indonesia, while also exploring the moderating effect of Narcissistic Personality Disorder (NPD) traits. A structured questionnaire was administered to a sample of 222 star-rated hotels, and the data were analyzed using moderated regression analysis. The results indicate that both environmental accounting training and the adoption of renewable energy significantly contribute to the effectiveness of green business management practices. However, contrary to initial expectations, NPD traits did not moderate the relationship between the independent variables and green business management. Instead, NPD appeared to weaken the positive influence of environmental accounting training on sustainable decision-making. These findings contribute to stakeholder theory by reinforcing the importance of integrating environmental accounting principles into business strategies, while also drawing attention to the psychological dimensions that may influence managerial effectiveness. The study highlights that while technical training in sustainability remains essential, individual behavioral characteristics—particularly those associated with narcissism—may hinder the successful implementation of green initiatives. Consequently, the findings underscore the need for a more holistic approach that integrates both environmental competence and psychological awareness to advance sustainable practices within the hospitality sector.
The Role of Environmental Accounting Education and Renewable Energy Adoption in Advancing Sustainable Business Practices Komang Adi Kurniawan Saputra; Ayu Aryista Dewi; Putu Ayu Sita Laksmi; Nyoman Ari Surya Dharmawan
Jurnal Ilmiah Akuntansi dan Bisnis Vol. 20 No. 1 (2025)
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Udayana bekerjasama dengan Ikatan Sarjana Ekonomi Cabang Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JIAB.2025.v20.i01.p02

Abstract

This study examines the impact of environmental accounting training and renewable energy utilization on green business management in the hotel industry in Bali, Indonesia, while also exploring the moderating effect of Narcissistic Personality Disorder (NPD) traits. A structured questionnaire was administered to a sample of 222 star-rated hotels, and the data were analyzed using moderated regression analysis. The results indicate that both environmental accounting training and the adoption of renewable energy significantly contribute to the effectiveness of green business management practices. However, contrary to initial expectations, NPD traits did not moderate the relationship between the independent variables and green business management. Instead, NPD appeared to weaken the positive influence of environmental accounting training on sustainable decision-making. These findings contribute to stakeholder theory by reinforcing the importance of integrating environmental accounting principles into business strategies, while also drawing attention to the psychological dimensions that may influence managerial effectiveness. The study highlights that while technical training in sustainability remains essential, individual behavioral characteristics—particularly those associated with narcissism—may hinder the successful implementation of green initiatives. Consequently, the findings underscore the need for a more holistic approach that integrates both environmental competence and psychological awareness to advance sustainable practices within the hospitality sector.
Co-Authors A.A Made Indra Wijaya KUSUMA AGASTIRA, Gusti Ngurah Danan AMERTHA, Sahya Anak Agung Istri Krisna Gangga Dewi Ari Surya Darmawan Artha Aryasa, I Putu Gde Chandra Ayu Aryista Dewi BAKAR, Mohd Azlan Bin Abu Carlos Afonso Bareto Citra, Dewi Dearestu Putty N Dewa Putu Yudi Pardita DEWI, Gusti Ayu Agung Istri Sari DHARMANEGARA, I. B. Agung Dharmawan, Nyoman Ari Surya DIANINGSIH, Ni Wayan Yunita Dwi Novigga Artha Pande Putu Dwi Novigga Artha Pande Putu Ekajayanti, L.G.P Sri Evi Triandini FERAYANTI, Kadek Dewi FRANZA, Ni Putu sinria G Oka Baskara JW Gede Sanjaya Adi Putra Gede Suardana Gusti Ngurah Danan AGASTIRA I Gde Wedana Arjawa I Gede Candra Adi PRATIKA I Ketut Johny Pramananda PUTRA I Ketut Johny Pramanda Putra I Komang Putra I Komang Putra I Komang Putra I Made Pulawan I Made Sara I Made Setena I Made Suniastha Amerta I Nyoman Angga Darmaputra I Wayan Gde Yogiswara Darma Putra I Wayan Werasmana Sancaya I Wayan Werasmana SANCAYA I Wayan Werasmana Sancaya Ida Ayu Putu Santi PURNAMAWATI Ida Bagus Udayana Putra JAMALUDDIN, Mohd Raziff Bin Jamaludin, Mohd Raziff JANUARIANTA, Januarianta Jayawarsa, A.A. Ketut JULIANTARA, I Wayan Juliantara Ketut Winda Pratiwi Komang Adi Kurniawan Saputra KRISNA, Ary Kusuma, AA Made Indra Wijaya Made Adinda Anugrah Deva PRAMAISWARI Made Pulawan, I Mohd Azlan Bin Abu BAKAR Mohd Raziff Jamaludin Ni Luh Putu Indiani Ni Luh Putu Indiani Ni Made Rustini, Ni Made Ni Made Wahyuni Ni Nengah Ganawati Ni Putu Ratih Pradnyaswari Ni Putu Ratih Pradnyaswari Anasta Putri Ni Wayan Kasni, Ni Wayan Noorliza MD. Noordin Pande Putu Dwi Novigga Pande Putu Dwi Novigga Artha Pardita, Dewa Putu Yudi Pasupati, Bayu PRAMAISWARI, Made Adinda Anugrah Deva Pramana, Made Surya Pramartha, I Made Aditya PRATIKA, I Gede Candra Adi Primananda, Pande Gde Bagus Naya Puji Purwatiningsih, Aris PUTRA, I Ketut Johny Pramananda Putra, I Putu Iwan Pramana Putra, Yogiswara Darma Putu Yudha Asteria Putri RASHID, Wan Edura Wan Rosa Ristawati SAIHANI, Shamsul Bahrin SARI, Ni Wayan Diah Kartika Selamet, I Ketut Setena, I Made Setini, Made SUGIATI , Gusti Ayu Sukmasari Triana Gita Putri Suparto Wijoyo Suriani, Ni Nyoman SURLIMNA, Ni kadek Linda Surlimna WIWEKA, Darma Yanti, Deva Yogiarta, I Made