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All Journal Jurnal INSANIA Hunafa: Jurnal Studia Islamika WALISONGO Jurnal Pekommas JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal) Wawasan : Jurnal Ilmiah Agama dan Sosial Budaya Episteme: Jurnal Pengembangan Ilmu Keislaman Walisongo: Jurnal Penelitian Sosial Keagamaan Jurnal Ilmu Sosial dan Ilmu Politik PADJADJARAN Jurnal Ilmu Hukum (Journal of Law) JIPAGS (Journal of Indonesian Public Administration and Governance Studies) Jurnal Manajemen Pelayanan Publik Al Ishlah Jurnal Pendidikan Jurnal Konstitusi ARISTO Jurnal Bina Praja Jurnal Ilmiah Al-Syir'ah Dinamisia: Jurnal Pengabdian Kepada Masyarakat Jurnal Ilmu Administrasi Negara (JUAN) Politik Indonesia: Indonesian Political Science Review Edukasi Islami: Jurnal Pendidikan Islam Madani Jurnal Politik dan Sosial Kemasyarakatan INTECOMS: Journal of Information Technology and Computer Science Alignment: Journal of Administration and Educational Management Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS) JURNAL PENDIDIKAN TAMBUSAI Jurnal Ketahanan Pangan Journal Publicuho Jurnal Inovasi Ilmu Sosial dan Politik ADLIYA: Jurnal Hukum dan Kemanusiaan Transparansi Jurnal Ilmiah Ilmu Administrasi Dialektika: Jurnal Ekonomi dan Ilmu Sosial Journal of Governance and Local Politics (JGLP) Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Jurnal Mediasosian : Jurnal Ilmu Sosial dan Administrasi Negara Jurnal Inovasi Penelitian LEGAL BRIEF Jurnal Ilmu Administrasi Negara ASIAN (Asosiasi Ilmuwan Administrasi Negara) Jurnal Ilmu Administrasi dan Studi Kebijakan (JIASK) Jurnal Cahaya Mandalika Nakhoda: Jurnal Ilmu Pemerintahan Jurnal Riset Pendidikan Dasar (JRPD) Action Research Literate (ARL) PUBLIKA : Jurnal Ilmu Administrasi Publik Jurnal Konstitusi Jurnal Pemberdayaan Masyarakat Indonesia (JPMI) Idarotuna : Jurnal of Administrative Science Hunafa: Jurnal Studia Islamika Jurnal Transformasi Administrasi SENGKUNI Journal (Social Science and Humanities Studies) Jurnal Cakrawala Ilmiah Journal of Social And Economics Research Respon Publik Return : Study of Management, Economic and Bussines Jurnal Pendidikan Islam Jurnal Indonesia Sosial Sains Journal Publicuho Cerdika: Jurnal Ilmiah Indonesia Triwikrama: Jurnal Ilmu Sosial Ilmu Manajemen Sosial Humaniora (JIMSH) Journal of Innovative and Creativity journal of social and economic research IJSPPS: Indonesian Journal of Social Politic and Policy Studies
Hayat
Universitas Islam Malang
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Journal : Journal Publicuho

 1 
EFEKTIVITAS PROGRAM PELAYANAN ONLINE KEPENDUDUKAN DALAM MENINGKATKAN KUALITAS PELAYANAN PUBLIK (Studi Kasus Pada Dinas Kependudukan dan Pencatatan Sipil Kabupaten Gresik) Izzatul Hasibah; Hayat; Hirshi Anadza
Journal Publicuho Vol. 5 No. 4 (2022): November - January - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (198.678 KB) | DOI: 10.35817/publicuho.v5i4.47

Abstract

The purpose of this study is to determine the effectiveness of the Poedak application program that has been running so far. The research method used in this study is descriptive qualitative by describing phenomena or events that occur in the field. The research focus is related to the effectiveness of the Poedak application program using Budiani's theory (program objectives, program outreach, program objectives, and program monitoring) and the implementation of services using the Poedak application, including the supporting and supporting factors. Data collection was carried out using observation techniques, interviews, document collection, and visual documentation materials. The results obtained in the study showed that the Poedak application program was running quite effectively based on the indicators used by the researchers. However, there are several achievements that have not been maximized. There are several points that need to be improved so that it can be said to be optimal. As in the socialization of the program that is carried out less optimally. Through the research process carried out, several suggestions were found that researchers could provide, namely by optimizing the socialization of the Poedak application program to the public, adding information on the official Disdukcapil website about the Poedak application program, and clarifying procedures and administrative rules related to filing services online.
INOVASI PROGRAM ANJUNGAN DUKCAPIL MANDIRI DALAM MENINGKATKAN KUALITAS PELAYANAN PUBLIK ADMINISTRASI KEPENDUDUKAN : (Studi Pada Dinas Kependudukan dan Pencatatan Sipil Kabupaten Malang) Dinda Septiana; Hayat; Langgeng Rachmatullah Putra
Journal Publicuho Vol. 5 No. 4 (2022): November - January - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (184.113 KB) | DOI: 10.35817/publicuho.v5i4.76

Abstract

The purpose of this study was to find out the Innovation of the Mandiri Civil Registry Pavilion Program in Improving the Quality of Population Administration Public Services at the Department of Population and Civil Registration of Malang Regency. This study uses a descriptive qualitative approach through interactive data analysis according to Miles Huberman and Saldana (2014). The results of the study show that ADM has a service system that is different from direct service because it connects between networks where the service is sufficient via online in managing population administration which acts as a link to be able to access printing to use ADM machines. In this program innovation is in accordance with public service innovation indicators which show changes in the system and form of population administration services. Supporting factors for this ADM program innovation include ADM machine operators in each sub-district, socialization support and easy access. While the inhibiting factors are the limited facilities and infrastructure, and the lack of understanding of the community.
PENINGKATAN KUALITAS PELAYANAN PUBLIK MELALUI PEMBAYARAN REKENING AIR SECARA ONLINE PADA PERUSAHAAN DAERAH AIR MINUM KABUPATEN BOJONEGORO Niken Ayu Febrianti; Hayat; Agus Zainal Abidin
Journal Publicuho Vol. 6 No. 1 (2023): February - April - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (184.108 KB) | DOI: 10.35817/publicuho.v6i1.88

Abstract

This study discusses improving the quality of service by using online water payments at regional drinking water companies in Bojonegoro Regency. This research is based on problems related to service quality that is not optimal. The purpose of this study was to determine the use of information technology for public services and also to find out the supporting factors and inhibiting factors in the application of information technology in PDAM Bojonegoro Regency. This research method uses qualitative research which aims to provide a clear description and understanding of the phenomena studied. The results of this study are that improving service quality through online water bill payments at Local water company Bojonegoro Regency is quite good as assessed by 8 indicators according to Carlson and Schwarz (1995) in Denhardt & Denhardt (2003:61) which include the following: convenience , security, reliability, personal attention, problem solving approach, fairness, fiscal responsibility, citizen influence. In addition, there are supporting factors and inhibiting factors for paying water bills online.
IMPLEMENTASI KEBIJAKAN PROGRAM KEBERSIHAN, KEINDAHAN DAN KETERTIBAN (K3) UNTUK MENINGKATKAN KESADARAN MASYARAKAT TERHADAP PENCEGAHAN PENCEMARAN LINGKUNGAN HIDUP Rustam Dirgantara Putra Suharto; Yaqub Cikusin; Hayat
Journal Publicuho Vol. 6 No. 1 (2023): February - April - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v6i1.111

Abstract

The purpose of this study is to determine the factors that influence the implementation of hygiene, beauty and order (K3) program policies to increase public awareness of preventing environmental pollution. The author used a descriptive qualitative method, using a qualitative approach. Where researchers use sources of information in the field to find information as deeply as possible. With this approach, the author can describe the conditions and situations in the field based on the data sources obtained both through observation techniques, interviews and documentation. The research informants in this study were officers of the Environmental Service (DLH) and the Civil Service Police Unit (Satpol PP) of West Sumba Regency. The place of this study is located in Wailiang Village, West Sumba Regency.  The results showed that the Implementation of the Cleanliness, Beauty and Order (K3) Program Policy to Increase Public Awareness of Environmental Pollution Prevention has been implemented properly. However, some obstacles are still encountered from several parties, both from the government, officials and the community. The need for cooperation between the government, officials and local residents to build a clean and orderly city environment, so that the image of a city is well known in wide circles and is able to increase the economic market in the are.
IMPLEMENTASI PERATURAN DAERAH NO 9 TAHUN 2013 TENTANG PENANGANAN ANAK JALANAN, GELANDANGAN DAN PENGEMIS (STUDI PADA DINAS SOSIAL KOTA MALANG) Wilenda Yudha Pratama Afjan; Hayat Hayat
Journal Publicuho Vol. 6 No. 2 (2023): May - July - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v6i2.156

Abstract

The purpose of this research is to find out, describe and analyze the Implementation of Regional Regulation No. 9 of 2013 concerning the Handling of Street Children, Homeless, and Beggars (Policy Study at the Malang City Social Service) accompanied by the results of a research study on the supporting and inhibiting factors of its implementation. This study uses a descriptive qualitative research method. Data was obtained through observation, interviews, documentation, and triangulation. The data validity testing procedure was carried out by triangulating the source data analysis process using the model proposed by Miles and Huberman. The results of this study indicate that in terms of the Implementation of Regional Regulation No. 9 of 2013 concerning the Handling of Street Children, the Homeless, and Beggars (Policy Studies at the Malang City Social Service) studied through the theory of the Van Meter Van Horn implementation model has not been fully said to be good. From the application of the implementation of Regional Regulation No. 9 of 2013 concerning the Handling of Street Children, Homeless and Beggars (Policy Study at the Malang City Social Service) there are also inhibiting and supporting factors. Factors supporting the implementation are adequate resources and the existence of the Liponsos Camp Assessment Shelter, while the inhibiting factors are the condition of mobile social welfare problems and the absence of SOP raids from social services
Co-Authors Abdul Haris Nur Sugeng Abdul Muammar Imran Abid Zamzami Abidin, Agus Zainal Adilah, Nandis Adistya Shofia Finanda Afifuddin Afifuddin Afifuddin Afifuddin, Afifuddin Afifudin Afifudin Agnes Indriani Hasanah Agung Srihadi Hidayat Agus Zainal Abidin Ahibbau Syaifullah Aldi, Bintang alfiana rizky ramadhany Aliffina Nurhariska Amalia, Laili Amalya Dwi Suryana Amanda Ayu Febriana Andani, Vista Dwi Andi Tenri Sompa Andita Niken Anggraeni Andza, Hirzhi Anggraeni, Andita Niken Anif Diyan Firmansyah Aprilia, Thania Ardiansyah, Feri Achmad Ari Pradana, Silfa Azlina, Tengku Elmi Bagus Rangga Prayoga Brilian Ramadlan, Khoirus Syifa Bukido, Rosdalina Devina Ardiany, Della Devina Intan Minefa Dinda Septiana Djamila Usup Dwi Ayu Damayanti Dwi Rahmawati, Septina Edi Gunawan Erika Patricia Eva Auliya Putri Fanisa Izzatul Maulida Fauziya, Roudhotul Figi Dwi Darianti Firman Maulana Firman Maulana, Firman Fitriani, Aida Nur Hamdhani, Rofiqa Marta Hasan Zayadi Hasrilah Hasrillah Hasrillah Hasrillah Hasrillah Hasrillah Hellanda Widiyanti Hemalia Veronica Hendra Hafid Risalbi Hermawan, Romy Hilmi Ainul Fajar Hirshi Anadza Hirzhi Andza Hoiruddin Hasibuan Hutama Taufiq Rizqi Ifit Novita Sari Imran, Abdul Muammar Indahwati, Baretha Iska Arina Izzati, Najma Laily Izzatul Hasibah Jihan Fira Fadhila Joni Hendriansah Khairina Nainggolan Khairina Nainggolan, Khairina Kholifatus Sya’diyah Khumairoh, Nur Aisyah Labib, Muhammad Mughni Lailatul Musdalifah Laili Amalia Laily Hidayah Langgeng Rachmatullah Putra Langgeng Rachmatullah Putra Lusiana Margareth Tijow M. Bashori Muchsin M. Daniel Septian M. Mas'ud Said Mas’ud Said , Mohammad Mas’ud Said , Mohammad Mohammad Havid Fathurrozy Mohammad Mas'ud Said Mohammad Mas’ud Said Muayyadah, Nurul Nabila Natasya Wahyu Kallya Azahra Nadiatussilmi Nadiatussilmi Nadiatussilmi, Nadiatussilmi Najah, Savinatun Nandis Adilah Niken Ayu Febrianti Niswatun Nurul Fajri Nofindy Citra Danisma Nurul Umi Ati Ovilla Dwi Qoirunnisa Pradila Agatha, Yoke Putri Faradila Putri, Salsabilla Azzahra Niesma Rachma, Nadia Fitria Rafli Mahrum Rahman Ilyas, Taufiq Rahmawati, Septina Dwi Rani Nurul Laili Herzegovina Rasdiyanti, Aprilia Dwi Retno Wulan Sekarsari Ridlwan, Muhammad Ama Riqo Ayatillah Rizka Risdiyanti Rizki Ahmad Fauzi Rolisa Isvianti Rosdalina Bukido Rudianto Rudianto Rustam Dirgantara Putra Suharto Safitri, Selvi Dian Said, Mohammad Mas’ud Salfina Nur Imayati Salsabilla Azzahra Niesma Putri Selvi Dian Safitri Setiawan, Galih Wahyu Shinwan Fadhil Siti Nur Ainiah Slamet Hidayat Turohman Slamet Muchsin Sudirman Sudirman Sukma Faradiba Sumiati Nafisah Sunariyanto Sunariyanto Sunariyanto, Sunariyanto Suyeno Suyeno Syadiyah, Kholifatus Syafaqotur Rohmah Taufiq Rahman Ilyas Tedy Winarno Ulfa Safitri Usup, Djamila Wandra Wandra Wandra Wandra Wandra, Wandra Wilenda Yudha Pratama Afjan Wilujeng, Ananda Sri Windasai Windasai Wulansari, Tita Veby Yaqub Cikusin Yoke Pradila Agatha Zainal Abidin Zainal Muttakin Zamzami, Abid