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Antecedents of Revisit Intention to Pantjoran PIK During Covid-19 Pandemic Haryono, Joko; Lasut, Flavina M.O; Yulius, Kevin G; Arafah, Willy; Ingkadijaya, Rahmat
Journal of Business on Hospitality and Tourism Vol 9, No 1 (2023): June 2023
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v9i1.420

Abstract

Revisit intention is a very important factor in the sustainability of a business. This study aims to analyze the factors that influence the revisit intention to Pantjoran PIK, North Jakarta. The exogenous variables in this study were environment, culture, and food safety & hygiene. This research is explanatory research that seeks to explain the relationship between exogenous and endogenous variables. The research instrument used was online questionnaire distributed via Google Form. The research method used is quantitative analysis with individual analysis units and the PLS-SEM approach using SMARTPLS 4 software. Sampling technique used was purposive sampling with 160 samples. The measurement model analysis meets the requirements of convergent validity, reliability and discriminant validity. However, in the structural model analysis, only Food Safety & Hygiene had significant influence on Revisit Intention. These findings are in line with similar research during the Covid-19 pandemic although different sampling technique are suggested with longitudinal data to improve accuracy. Food Court and restaurant owners are suggested to maintain the food safety and hygiene to improve revisit intention during Covid-19 pandemic.
PENGARUH REVITALISASI SARANA PRASARANA DAN HARGA TIKET MASUK TERHADAP LOYALITAS PENGUNJUNG MELALUI KEPUASAN PENGUNJUNG DI TAMAN MINI INDONESIA INDAH Qur'ani, Jasmine; Ingkadijaya, Rahmat; Wulan, Saptarining
Cultoure: Jurnal Ilmiah Pariwisata Budaya Hindu Vol 4, No 2 (2023)
Publisher : Sekolah Tinggi Agama Hindu Negeri Mpu Kuturan Singaraja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55115/cultoure.v4i2.3585

Abstract

Pada bulan januari 2022 hingga bulan november 2022, Taman Mini Indonesia Indah melakukan revitalisasi sarana prasarana untuk menyambut acara internasional KTT G20 yang menghabiskan dana sebesar Rp. 1.1 triliun. Setelah revitalisasi, tingkat kunjungan wisatawan belum memiliki jumlah kenaikan yang stabil dan perubahan harga tiket masuk yang signifikan. Penelitian ini bertujuan untuk mengetahui pengaruh setelah revitalisasi sarana prasarana dan harga tiket masuk terhadap loyalitas pengunjung melalui kepuasan pengunjung di TMII. Metode yang digunakan dengan menyebarkan kuesioner kepada 270 responden. Data dianalisis dengan menggunakan statistik dan diolah dalam bentuk angka menggunakan metode SEM-PLS versi 4. Hasil peneltian menunjukan bahwa, pengunjung yang datang ke TMII mayoritas perempuan dan sudah melakukan kunjungan lebih dari 4 kali, domisili di jakarta timur yang merupakan pelajar/mahasiswaa dengan rentang usia 17-25 tahun tingkat pendapatan dibawah Rp. 1000.000. Hasil hipotesis revitalisasi sarana prasarana terhadap loyalitas pengunjung tidak memiliki pengaruh yang signifikan, namun enam hipotesis lainnya memiliki pengaruh yang signifikan dengan variabel lainnya.
A Comprehensive Analysis of Cloud Kitchen Operations: Evaluating INDSERV and the Marketing Mix as Factors Influencing Customer Loyalty through Satisfaction Reinaldilas, Reinaldilas; Ingkadijaya, Rahmat; Trirachmadi Mumin, Adhi
NHI HOSPITALITY INTERNATIONAL JOURNAL Volume 1 No 2 (2023)
Publisher : Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/nhij.v1i2.1380

Abstract

Purpose of the study: The aim of this study is to analyze the loyalty of Cloud Kitchen’s user through satisfaction as the impact of industrial service quality and marketing mix. Design/methodology: This study utilizes a quantitative approach with Structural Equation Modelling by using the SmartPLS program and involves responses from respondents selected by purposive sampling method. Findings: The results of this study indicate a direct effect of service quality on satisfaction; marketing mix on satisfaction; and satisfaction on loyalty. Meanwhile, no direct effect of service quality on loyalty; and marketing mix on loyalty was found. However, there is an indirect effect of service quality on loyalty through satisfaction; and marketing mix on loyalty through satisfaction. Research limitations/Implications: This research only measures loyalty based on service quality, marketing mix and customer satisfaction. Further research is needed by looking at other influential aspects and other symptoms or problems that may arise. Novelty/Originality of the study: To analyze the loyalty of Cloud Kitchen’s user as a new culinary business model that utilizes digital technology through satisfaction affected by industrial service quality and marketing mix.
Dampak Peningkatan Kunjungan Terhadap Pendapatan Pedagang Makanan dan Minuman di Danau Kampung Bintaro Pesanggrahan, Jakarta Selatan Ratnaningtyas, Heny; Ingkadijaya, Rahmat; Habibie, Fachrul Husain
Tourism Scientific Journal Vol. 9 No. 2 (2024): Juni 2024
Publisher : STIEPAR YAPARI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32659/tsj.v9i2.332

Abstract

This research aims to determine the influence of the strategic location of Lake Kampung Bintaro Pesanggrahan on the increase in the number of tourists, as well as evaluate the impact on the income of food and beverage traders in the area. This type of research is qualitative research with research methods using direct observation, in-depth interviews, and literature study. The research results show that visitors frequently visit Kampung Bintaro Lake on weekends because of its strategic location and facilities, such as places of worship, culinary delights, entertainment, and unique experiences. This impacts small traders in meeting visitors' needs for food and drinks. Beverages, thereby helping small traders increase their income. Lake Kampung Bintaro Pesanggrahan, as a strategically located tourist destination, has great potential to attract more tourists and positively contribute to the income of food and beverage traders. Visitors are advised only to throw rubbish carefully. The DKI Jakarta government is always expected to maintain the lake's condition well, such as cleaning the lake of rubbish, maintaining water quality, and keeping the lake ecosystem whole to remain healthy and function well. Food and beverage traders in Lake Pesanggrahan are encouraged to prioritize the cleanliness of food and beverages and the surrounding environment to maintain customer health and preserve nature.
Prioritizing the Development of Indonesian Culinary Businesses Over the Legal Transition of International Food Businesses in Relation to Traditional Nusantara Cuisine Kusnedi, Rahmat; Arafah, Willy; Ingkadijaya, Rahmat; Oktadiana, Hera
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 4 (2024): JIMKES Edisi Juli 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v12i4.2682

Abstract

Traditional food from different parts of Indonesia is very diverse. However, the growth of Nusantara’s culinary business often faces problems, both in terms of legislation and competition with the growing foreign food business. Compared to food business laws in other countries that are more organized and supportive, Indonesian laws that regulate the protection and promotion of traditional foods are often uncompetitive. National food business law resistance to traditional Nusantara food is one of the obstacles to the growth of Nusantara's culinary business. More expert strategies are needed to improve the competitiveness of traditional food products as Indonesian traditional food trends continue to shift due to imported food. Behavioral theories that focus on perception, subjective norms, and behavioral control are used in this study to measure how millennials use Indonesian food. The results show that consumers have a good perception of local food. However, the lowest average value of all variables suggests that the perceptions of important people do not influence them dominantly in consuming local foods. Therefore, there is a need for efforts to raise public awareness and concern for traditional Nusantara food as well as to increase professionalism in the development of the Nusantara culinary business. Keywords: Nusantara's culinary business, food business law, traditional food, regulation, protection of intellectual property rights
The Development Strategy of Muslim Friendly Tourism in Palembang City Anggara, Ary; Rahmanita, Myrza; Ingkadijaya, Rahmat; Nurmalinda, Elda
Barista : Jurnal Kajian Bahasa dan Pariwisata Vol. 11 No. 02 (2024): December
Publisher : Unit Bahasa, Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/barista.v11i02.1713

Abstract

After the COVID-19 pandemic, Muslim-friendly tourism has become a significant attraction in several Asian countries, including Indonesia. This study aims to analyze the potential strategies for Muslim-friendly tourism and identify effective development strategies. The methods used include descriptive qualitative analysis and SWOT analysis. Data collection techniques involved documentation, observation, and interviews with informants selected based on predetermined sampling criteria. The results indicate that the involvement of various parties in the development of Muslim-friendly tourism is focused on fulfilling their respective roles and functions, particularly in terms of regulations, policies, and the provision of halal-certified food and hotels that meet Muslim-friendly tourism standards. However, the destination lacks adequate standards to become a leading Muslim-friendly tourism destination. Keywords: Muslim-Friendly Tourism, Potential of Muslim-Friendly Tourism, Strategies for Muslim-Friendly Tourism Development, Halal Certification, Development of Muslim-Friendly Tourism Destinations
The Strategy for Developing Siguntang Hill as A Pilgrimage Tourist Attraction in Palembang City Mulyani, Irma; Nurbaeti; Ingkadijaya, Rahmat; Permatasari, Mustika; Aldora, Mega
Masyarakat Pariwisata : Journal of Community Services in Tourism Vol. 5 No. 2 (2024)
Publisher : Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/mp.v5i2.1775

Abstract

Siguntang Hill is a small hill or the highest point in Palembang City with an altitude of 26 meters above sea level. It has historical significance from the royal period found in Palembang City and has various potential as a pilgrimage tour because there are 7 tombs located there. However, the condition of the tombs has deteriorated, and many buildings are not suitable for visiting. The purpose of this research is to review and analyze the management and development strategies of tourist attractions in Siguntang Hill as pilgrimage tourism. The research method used is a qualitative method with a descriptive approach, with data collection techniques in the form of documentation studies, observations, and interviews. The results of the study explain that the strengths of Bukit Siguntang include its central location in the city, accessibility via various transportation fleets, beautiful and cool panorama, and the presence of a King's Tomb which is an icon on Siguntang Hill. The weaknesses include the poor condition of the tombs, lack of human resources in the field of tourism, and limited physical resources for the development and management of facilities at Siguntang Hill. The opportunities include the support of the central government to make Siguntang Hill more attractive, hosting the Siguntang festival activities held regularly every year, and renovations to change the image of Siguntang Hill into a pleasant place to visit. The threats include the lack of dominance of pilgrimage tourism activities at Siguntang Hill, the emergence of competitors as tourist destinations in Palembang City, and the condition of the tombs eroded by time. Bukit Siguntang has significant potential as seen from the SWOT (IFAS and EFAS) analysis, with an IFAS matrix value of 1.7 and an EFAS matrix value of 1.3.
Antecedents of Revisit Intention to Pantjoran PIK During Covid-19 Pandemic Haryono, Joko; Lasut, Flavina M.O; Yulius, Kevin G; Arafah, Willy; Ingkadijaya, Rahmat
Journal of Business on Hospitality and Tourism Vol. 9 No. 1 (2023): June 2023
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v9i1.420

Abstract

Revisit intention is a very important factor in the sustainability of a business. This study aims to analyze the factors that influence the revisit intention to Pantjoran PIK, North Jakarta. The exogenous variables in this study were environment, culture, and food safety & hygiene. This research is explanatory research that seeks to explain the relationship between exogenous and endogenous variables. The research instrument used was online questionnaire distributed via Google Form. The research method used is quantitative analysis with individual analysis units and the PLS-SEM approach using SMARTPLS 4 software. Sampling technique used was purposive sampling with 160 samples. The measurement model analysis meets the requirements of convergent validity, reliability and discriminant validity. However, in the structural model analysis, only Food Safety & Hygiene had significant influence on Revisit Intention. These findings are in line with similar research during the Covid-19 pandemic although different sampling technique are suggested with longitudinal data to improve accuracy. Food Court and restaurant owners are suggested to maintain the food safety and hygiene to improve revisit intention during Covid-19 pandemic.
PREFERENCE AND PARTICIPATION GENERATION Z IN URBAN TOURISM EXPERIENCE Marintan br Gurning, Linda Rotua; Rahmanita, Myrza; Ingkadijaya, Rahmat; Husain Habibie, Fachrul
International Journal of Economy, Education and Entrepreneurship (IJE3) Vol. 4 No. 3 (2024): International Journal of Economy, Education and Entrepreneurship
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije3.v4i3.305

Abstract

This study aims to analyze the characteristics of Generation Z in terms of their preferences and participation in urban tourism experiences. The study uses a qualitative methodology with a design thinking approach, involving interviews with Generation Z and the DKI Jakarta Tourism and Creative Economy Agency and Focus Group Discussions (FGD) with tourism stakeholders. In addition, this study includes observation and data collection related to urban tourism, including exploration of tourist destinations, analysis of consumer behavior (especially Generation Z), and strategies for maintaining the sustainability of tourist destinations in the urban area of ​​DKI Jakarta. The author examines the behavior of Generation Z in the context of tourism, preferences for information media, and their level of involvement. Observations of tourism stakeholders were conducted to understand the vision and mission of the DKI Jakarta Tourism and Creative Economy Agency, strategies for increasing tourism attractiveness for Generation Z, and challenges faced in dealing with consumers from the digital generation. The research questions focused on Generation Z's preferences and participation in urban tourism experiences. The study results show that Generation Z is highly interested in urban tourist destinations, with social media significantly promoting and introducing tourism. In addition, innovation and application of technology are needed to increase the attractiveness of urban tourist destinations, especially for Generation Z. By leveraging innovative technologies such as Augmented Reality (AR) and gamification, the DKI Jakarta Tourism and Creative Economy Agency (Disparekraf DKI Jakarta) can effectively engage.
The influence of tourism facilities and attractions on revisit intentions with visitor satisfaction as an intervening variable: A study on Kampung AEWO Mulyaharja Bogor Masriah, Imas; Ingkadijaya, Rahmat; Mumin, Adhi Trirachmadi
International Journal of Applied Sciences in Tourism and Events Vol. 8 No. 2 (2024): December 2024
Publisher : Unit Publikasi Ilmiah, P3M, Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/ijaste.v8i2.109-124

Abstract

This study aims to analyze the influence of tourism facilities and attractions on visitors' revisit intentions, with visitor satisfaction serving as an intervening variable, focusing on Kampung AEWO Mulyaharja, Bogor. The research method used is a quantitative approach using PLS SEM (Partial Least Squares Structural Equation Modeling). The population of this study consists of visitors who have visited AEWO Mulyaharja Village in Bogor at least once, with a total sample of 366 respondents. Sampling was conducted using a combination of probability sampling and purposive sampling techniques, with a minimum respondent age of 18 years. The research findings indicate that 1) tourism facilities directly influence visitor satisfaction. 2) tourist attractions have a direct influence on visitor satisfaction. 3) tourism facilities have a direct influence on revisit intention. 4) tourist attractions have a direct influence on revisit intention. 5) visitor satisfaction has a direct influence on revisit intention. 6) tourism facilities significantly indirectly influence revisit intention, with visitor satisfaction as an intervening variable. 7) tourist attractions significantly indirectly influence revisit intention with visitor satisfaction as an intervening variable. The results of this study can serve as a guide for the management of tourist villages, such as AEWO Mulyaharja Village in Bogor, in developing facilities and services that cater to visitors' needs.
Co-Authors Adhi Trirachmadi Mumin ADINOTO NURSIANA, ADINOTO Agus Maulana Amrullah Amrullah Angela, Patricia Naomi Angelina, Sheila Canistha Anggara, Ary Anggoroningrum, Anis Ratih Anis Darsiah Anjarani, Puti Minang Anom, Rahmat Indra Pratama Arafaf , Willy Ardiansyah, Syauqi Ariani, Vitria Azulmi, Desy Boediman, Surya Fadjar Bunasor Sanim Cailendea Poetry, Indri Maheswari Choerunisa, Siti Chotibul Umam Chotibul Umam, Chotibul Dewantara, Yudhiet Fajar Dewi, Triana Rosalina Diena Mutiara Lemy Doni Muhardiansyah Elissa Letsoin Emansyah, Ferdi Emenina Tarigan, Emenina Emier Osman, Ismeth Ervina Taviprawati Fachrul Husain Habibie, Fachrul Husain Ferdi Emansyah Fetty Asmaniati Fetty Asmaniaty Grace Mailo Gratia Wirata Laksmi Gratia Wirata Laksmi Hariani, Dina Harsono, Arif Agus Haryono, Joko Heddy Shri Ahimsa Putra FIB UGM Heddy Shri Ahimsa Putra FIB UGM Heny Ratnaningtyas Heny, henyratnaningtyas Hera Oktadiana Hera Oktadiana, Hera Hermantoro, Hengky Husain Habibie, Fachrul Irfal Janianton Damanik - FISIP UGM Janianton Damanik - FISIP UGM Janu Dimas Permadi Jason, Jason Kusnedi, Rahmat Lasut, Flavina M.O Linda Desafitri RB Luh Putu Ratna Sundari Marintan br Gurning, Linda Rotua Mega Aldora Mochamad Achmadi Mulyani, Irma Myrza Rahmanita Nopirin - FEB UGM Nopirin - FEB UGM Novita Widyastuti, Novita Nurbaeti Nurbaeti Nurbaeti Nurlaila, R. Nirmalasari Nurlatifah Ismail Nurmalinda, Elda Osman, Ismeth Emier Pambudi, Bondan Pelliyezer Karo Karo Permatasari, Mustika Pinontoan, Nexen Alexandre Purwanti Dyah Pramanik Purwanti Dyah Pramanik, Purwanti Dyah Putra, Aditya Nova Qur'ani, Jasmine Rachman, Arief Faizal Rahayu, Nurti Rahman, Arief Faizal Rahmat Indra Pratama Anom Ratu Balqis, Linda Desafitri Reinaldilas, Reinaldilas Riky Ramadani Prabowo Rina Suprina Rosadi, Hadori RR. Ella Evrita Hestiandari Salam, Febby Salwa Octaviani Mardi Saptarining Wulan, Saptarining Sari Suryanti Sari, Dhiny Irena Satriawati, Zahrotun Sheila Canistha Angelina Simasima, Tassya Yuliani Sri Mariati Sudjana, I Made Sugeng, Novita Widyastuti Sulartiningrum, Sri Tania, Luthfia Renalda Tofiani, Sandra Vienna Artina Sembiring, Vienna Artina Willy Arafah Willy Arafah Willy Arafah, Willy Yudian, Rais A Yulius, Kevin G Zitao, Liu