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All Journal JURNAL ECONOMIA Jurnal Manajemen Terapan dan Keuangan Jurnal Bisnis dan Manajemen Journal of Indonesian Tourism and Development Studies JAM : Jurnal Aplikasi Manajemen Indonesian Journal of Business and Entrepreneurship (IJBE) JPM17: Jurnal Pengabdian Masyarakat E-Dimas: Jurnal Pengabdian kepada Masyarakat Jurnal Manajemen Indonesia Journal of Economic, Bussines and Accounting (COSTING) IJEBD (International Journal Of Entrepreneurship And Business Development) Primanomics : Jurnal Ekonomi & Bisnis Media Mahardhika Jurnal Sosial Humaniora Abdimas Umtas : Jurnal Pengabdian kepada Masyarakat Jurnal STIE Semarang (Edisi Elektronik) Jurnal Entrepreneur dan Entrepreneurship (JEE) Jurnal Bisnis Terapan Jurnal Ilmu Manajemen dan Akuntansi Terapan International Journal of Economics, Business and Accounting Research (IJEBAR) Dinasti International Journal of Education Management and Social Science Jurnal Leverage, Engagement, Empowerment of Community (LeECOM) Jurnal Performa: Jurnal Manajemen dan Start-up Bisnis Jurnal Ilmiah Manajemen Kesatuan Jurnal Manajemen Pelayanan Hotel Jurnal Manajemen Perhotelan dan Pariwisata Jurnal Syntax Transformation Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Journey : Journal of Tourismpreneurship, Culinary, Hospitality, Convention and Event Management International Journal of Economics, Management, Business, and Social Science Journal of Tourism Economics and Policy BIP'S : Jurnal Bisnis Perspektif Jurnal Pengabdian Masyarakat : Pemberdayaan, Inovasi dan Perubahan Publicio : Jurnal Ilmiah Politik, Kebijakan dan Sosial Nawasena: Jurnal Ilmiah Pariwisata Media Bina Ilmiah Journal Community Service Consortium Journal of Economics, Entrepreneurship, Management Business and Accounting Jurnal Abdimas Sosek (Jurnal Pengabdian dan Pembardayaan Masyarakat) West Science Journal Economic and Entrepreneurship SOROT: Jurnal Pengabdian Kepada Masyarakat Journal of Business Management and Economic Development Journal of Economics and Management Scienties International Journal of Application on Economics and Business West Science Social and Humanities Studies Saba : Journal of Tourism Research Journal of Islamic economics Perspectives (JIEP) International Journal of Review Management Business and Entrepreneurship (RMBE) TRJ (Tourism Research Journal) Berkala Ilmiah Kedokteran dan Kesehatan Masyarakat Varied Knowledge Journal Matrik: Jurnal Manajemen, Strategi Bisnis, Dan Kewirausahaan Nidhomul Haq : Jurnal Manajemen Pendidikan Islam Eduturisma Journal of Social Science Jurnal Pemberdayaan Pariwisata
Liliana Dewi
Universitas Ciputra Surabaya
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mechanical Engineering Medicine & Pharmacology Public Health Social Sciences Other

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PENGARUH BRAND COMMUNITY DAN ONLINE SHOPPING FESTIVAL TERHADAP PURCHASE INTENTION YANG DIMEDIASI OLEH SOCIAL MEDIA ENGAGEMENTS SKINCARE DEEVA DERMA SOFT SKIN Brennadiva Anataya; Liliana Dewi
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 4 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/ee365580

Abstract

Tujuan dari penelitian ini yaitu untuk mengetahui pengaruh Brand Community dan Online Shopping Festival terhadap Purchase Intention yang dimediasi oleh Social Media Engagements Skincare DeeVa Derma Soft Skin. Pengambilan data dilakukan dengan menyebarkan kuesioner menggunakan Google form yang diukur dengan skala likert. Objek pada penelitian ini menggunakan 165 responden yang merupakan followers Instagram DeeVa Derma Soft Skin dengan rentan usia 18-65 tahun. Penelitian ini di uji menggunakan Structural Equation Modelling dengan software AMOS versi 26.0. Hasil hipotesis pada penelitian ini menunjukkan bahwa brand community berpengaruh signifikan terhadap social media engagements (H1), online shopping festival berpengaruh signifikan terhadap social media engagement (H2), brand community berpengaruh signifikan terhadap purchase intention (H3), online shopping festival berpengaruh terhadap purchase intention (H4), social media engagements berpengaruh signifikan terhadap purchase intention (H5), brand community berpengaruh signifikan terhadap purchase intention yang dimediasi oleh social media engagements (H6), dan online shopping festival berpengaruh signfikan terhadap purchase intention melalui social media engagements (H7).
THE INFLUENCE OF PERCEIVED EASE OF USE, CHALLENGE, VARIETY, AND SOCIAL INTERACTION ON PERCEIVED ENJOYMENT IN ROBLOX Liliana Dewi; Rachel Naomi Supratman
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 10 No specialissue (2026): Vol. 10, Special Issue, 2026
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v10ispecialissue.19294

Abstract

The rapid growth of the global gaming industry has intensified competition among digital game platforms, making user enjoyment a critical factor for sustained engagement. Roblox, as a large-scale user-generated gaming platform, offers diverse gameplay experiences and social interactions that may influence users’ perceived enjoyment. This study aims to examine the influence of perceived ease of use, challenge, variety, and social interaction on perceived enjoyment among Roblox users. A quantitative research approach was employed using an online survey distributed to respondents aged 12–30 years who had prior experience playing Roblox. A total of 190 valid responses were analyzed using multiple linear regression with IBM SPSS Statistics. The results indicate that perceived ease of use, variety, and social interaction have significant positive effects on perceived enjoyment, while challenge does not show a significant influence. These findings suggest that enjoyment in a user-generated gaming platform is driven more by usability, content diversity, and social engagement than by perceived difficulty. The study contributes to the understanding of user experience in digital gaming platforms and provides practical implications for developers and content creators in designing strategies to enhance player enjoyment and long-term engagement.
THE ROLE OF ORDER MANAGEMENT SYSTEM IN SUPPORTING DIGITAL TRADE FACILITATION AND GLOBAL MARKETING STRATEGY (CASE STUDY OF PT KOMATSU UNDERCARRIAGE INDONESIA) Nisak Erik Safitri; Liliana Dewi; Timotius Febry Christian
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 10 No specialissue (2026): Vol. 10, Special Issue, 2026
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v10ispecialissue.19320

Abstract

The Study examines the role of integration of an Order Management System (OMS) in supporting digital trade facilitation and strengthening global marketing strategy at PT Komatsu Undercarriage Indonesia in collaboration with Komatsu Australia. Before OMS implementation, order handling relied on manual processes in which purchase orders were sent via email or PDF and re-entered into internal systems, resulting in fragmented orders across multiple Australian destinations, requiring cross-country clarifications of up to two to three days, resulting in increased risks of errors and administrative delays. The research employed a qualitative descriptive case study approach, collecting primary data through semi-structured interviews, direct observation, and documentation review. Data were analyzed using NVivo to support systematic coding theme development and pattern visualization. The findings indicate that OMS acts as a key enabler of upstream digital trade facilitation by standardizing order formats, improving data accuracy, reducing duplication or missing orders, and enhancing near real-time visibility and coordination between KUI and Komatsu Australia. Furthermore, OMS provides an integrated single source of truth for demand and marketing strategy. The study concludes that OMS integration improves cross-border information flow and operational reliability, although organizational readiness and data governance remain critical to maximizing long-term strategic benefits.
Digital Marketing Capability, Market Orientation, and Innovation on Micro Culinary Performance: Social Capital's Moderating Role Dhevi Dadi Kusumaningtyas; Denny Bernardus; Liliana Dewi
Journal of Economics, Entrepreneurship, Management Business and Accounting Vol 4 No 5 (2026): Volume 4, Issue 5, September 2026
Publisher : CV. Sakura Digital Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61255/jeemba.v4i5.1752

Abstract

Purpose – This study examines whether digital marketing capability, market orientation, and innovation raise the performance of micro culinary enterprises in Surakarta (Solo), Indonesia, and whether social capital moderates each capability-performance relationship. Design/methodology/approach – Survey data from 250 owner-managers of micro culinary enterprises were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM), Confirmatory Tetrad Analysis, and Necessary Condition Analysis (NCA). Finding/Results – Digital marketing capability, market orientation, and innovation each significantly and positively predicted performance. All four constructs, including social capital, met the threshold for a meaningful necessary condition, though digital marketing capability's bottleneck is largest only near the extreme upper tail of performance. Social capital significantly strengthened only the market orientation-performance relationship; its large direct coefficient should be read alongside its high variance-inflation factor rather than as evidence of dominance. Originality/Value – The study offers evidence that Social Capital Theory's boundary-condition role can be selective rather than uniform, based on a single significant interaction of three tested, and extends the Resource-Based View to micro-scale, informal culinary enterprises, offering a preliminary basis for sequencing capability-building support pending replication.
Navigating Sustainability: How ESG Commitments Create Meaning of Work and Performance in the Maritime Industry Shella Sherra Sundari; Liliana Dewi
Varied Knowledge Journal Vol. 4 No. 1 (2026): Varied Knowledge Journal, August 2026
Publisher : CV. Global Cendekia Inti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71094/vkj.v4i1.414

Abstract

The maritime industry plays a strategic role in supporting economic sustainability, making the implementation of Environmental, Social, and Governance (ESG) practices increasingly relevant. This study examines the effect of ESG practices on employee performance through organizational engagement in the maritime industry. ESG practices are represented by Perceived Environmental Practices (PEP), Perceived Social Practices (PSP), and Perceived Governance Practices (PGP), while employee performance is reflected in Intention to Stay (INS) and Organizational Citizenship Behavior (OCB). Using a quantitative approach, data were collected from 119 employees through purposive sampling and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results show that PEP and PSP have positive and significant effects on Organizational Engagement (OE), whereas PGP has no significant effect. ESG practices do not directly influence INS, while only PSP has a significant direct effect on OCB. The mediation analysis reveals that OE fully mediates the effects of PEP and PSP on INS. OE also fully mediates the effect of PEP on OCB and partially mediates the effect of PSP on OCB, while PGP shows no mediation effect. These findings emphasize the importance of organizational engagement in translating environmental and social ESG practices into improved employee retention and extra-role behavior.
Eco-Brand Resonance Capability Model as a Driver of Marketing Performance Improvement: An Empirical Study on Handicraft SMEs in Indonesia and Thailand Rismawati Sitepu; Henry Susanto Pranoto; Liliana Dewi; Venny Soetedja; Ricky Fernando
Journal of Islamic Economics Perspectives Vol. 9 No. 2 (2026): Journal of Islamic Economics Perspectives
Publisher : Faculty of Islamic Economics and Business, State Islamic University of  Kiai Haji Achmad Siddiq Jember, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35719/jiep.v9i2.374

Abstract

This study examines the relationships among Market Sensing Capability (MSC), Business Network (BN), Eco-Brand Resonance Capability (EBRC), and Marketing Performance (MP) among handicraft SMEs in Indonesia and Thailand. The study addresses a research gap concerning how market-oriented and relational capabilities contribute to sustainability-oriented brand resonance in the handicraft SME context. A quantitative cross-sectional design was used with 398 handicraft SME managers, comprising 264 respondents from Indonesia and 134 from Thailand. The structural model was estimated using Partial Least Squares Structural Equation Modeling (PLS-SEM), consistent with the reported measurement and structural outputs. The results indicate significant positive relationships from MSC to EBRC (? = 0.535, p < 0.001), BN to EBRC (? = 0.290, p < 0.001), BN to MP (? = 0.605, p < 0.001), and EBRC to MP (? = 0.190, p < 0.001). The reported R² for MP is 0.973. However, the reported Cronbach's alpha and rho_A values for MSC, EBRC, and BN are low; therefore, the measurement model requires further item-level verification and the structural findings are interpreted cautiously. Because measurement invariance and formal multi-group analysis were not reported, the study does not claim statistically established differences between Indonesia and Thailand. The study contributes a capability-based framework linking market sensing, relational resources, eco-brand resonance, and marketing performance.
The Influence of Financial Literacy, Financial Self-Efficacy and Locus of Control on the Financial Behavior of Ciputra University Students Liliana Dewi; Rachiel Sandriana
Dinasti International Journal of Economics, Finance & Accounting Vol. 6 No. 1 (2025): Dinasti International Journal of Economics, Finance & Accounting (March-April 2
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v6i1.4104

Abstract

This research aims to raise financial awareness and the importance of Financial Literacy, Financial Self-Efficacy, and Locus of Control towards Ciputra University students’ Financial Behavior. This study could act as a guide for students to increase their financial management skills and help them in the long run to achieve their financial goals. This is a quantitative study aimed at determining the effectiveness of independent variables such as Financial Literacy, Financial Self-Efficacy, and Locus of Control towards the dependent variable which is Financial Behavior at Ciputra University. The data collection method that is used for this study is a questionnaire with a Likert scale. Active students of the Ciputra University class of 2021 were used as the population and the purposive sampling method as the sampling technique that is used. The result of this study is that there is a significant and positive relationship between financial literacy and financial self-efficacy in the financial behavior of Ciputra University students. On the other hand, locus of control may have a positive effect on financial behavior but is not significant in the financial behavior of Ciputra University students.
Implications of Interpersonal Conflict for Physicians’ Task Performance: Workplace Deviance as a Mediator Andri sulaksono; Burhan Bungin; Liliana Dewi; Alexander Hiro Wibisono
MATRIK: JURNAL MANAJEMEN, STRATEGI BISNIS, DAN KEWIRAUSAHAAN Vol. 20 No. 1 (2026)
Publisher : Faculty of Economics and Business Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/MATRIK:JMBK.2026.v20.i01.p02

Abstract

Medical environments frequently encounter interpersonal tensions that influence clinical effectiveness and may shape how physicians carry out their tasks. Grounded in Social Exchange Theory and Conservation of Resources Theory, this study examines the link between interpersonal conflict and physicians’ task performance by considering workplace deviance as a mediating mechanism. Using a cross-sectional design and surveyed a population of physicians in various healthcare facilities in Surabaya. Using purposive sampling than collected data from 150 respondents via an online, self-administered structured questionnaire. The data were analyzed with PLS-SEM. The measurement model met all reliability and validity criteria, and the structural model demonstrated significant explanatory and predictive power. The findings indicate that conflict can actually enhance performance when it is managed as task-focused disagreement within a framework of strong professional controls. In contrast, deviant behaviors consistently undermine performance. Furthermore, workplace deviance partially mediated the relationship between conflict and performance. Based on these findings, the study offers practical solutions for healthcare organizations in Indonesia. Include implementing effective conflict management, providing communication training, and consistently enforcing a code of ethics to harness potential benefits of task-related conflict.
Pelatihan Tour Guiding di Desa Tebara, Sumba Barat Liliana Dewi; Gagih Pradini; Daffa Alsya Putra
Jurnal Pemberdayaan Pariwisata Vol 5 No 2 (2023): Jurnal Pemberdayaan Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat IP Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jpp.v5i2.1766

Abstract

The target participants for the community service program are young men and women who are members of the Pokdarwis, MSME activists. The problem is a need for more understanding and the ability to guide tours, which is one of the supporting factors for tourists visiting. The approach to implementing the service program uses the Community-based participatory research (CBPR) method. The results obtained are that participants (1) gain knowledge and understanding of the tour guide profession; (2) participants can practice the simulation of being a tour guide by giving greetings, introducing themselves, and explaining tourist attractions in simple terms. Keywords: tour guiding, Tebara Village, West Sumba
Co-Authors Adityawijaya, Alan Alan Adityawijaya Alexander Hiro Wibisono Alfa Syahputra Anataya, Brennadiva Andersen, Matthew Andri sulaksono Andrina, A.A.A Puty Aqwila, Daniella Claudia Arabiy Mahju, Muchammad Ilham Syarifullah Ardissalma, Jasmine Arvin Fuldyanto Astuti, Nabila Sri Auditia Setiobudi Augie Surya Satria Aurellia, Clairene Ayuni, Trisda Bramantyo, Paskalis Dio Brennadiva Anataya Brennadiva Anataya Burhan Bungin Burhan Bungin Charles, Clivyne Eugenia Charly Hongdiyanto Choerunisa, Siti Christian Herdinata Christian, Timotius Christiani, Natalia Christina Christina Christina Christina Sudyasjayanti Christina Whidya Utami Christina Widya Utami Christy, Erica Daffa Alsya Putra Damelina B. Tambunan Daniel Chandra Dela Safitri Denny Bernardus Desy Permana Sari Dewi Mustikasari Immanuel Dhevi Dadi Kusumaningtyas Dhimas Samudra Firmansyah Dimas B Prakoso Dimas B. Prakoso Dina Hidni Djunaid, Ika Suryono Edrick Gian Gunawan Eko Budi Santoso Ely Yanty Eric Harianto Ervina Abdul Gani Evan Huttama Handoko Eviana Tarigan Feilany Tali Franika BR Manjorang Gagih Pradini Hadiwidjaja, Audrey Erin Halim, Dio Alexander Hanni Fathia Henry S Pranoto Henry Susanto Pranoto Henry Susanto Pranoto Hidni, Dina Irantha Hendrika Kenang Irawan, Reita Angela Iskandar, Olivia Mey Ivan Suaidi Jessica Armine Jihan Fadillah Joy Victoria Dharmawan Lira Kazia Laturette Koerniawan, Samuel Kurniawan, Madeline Ivanka Laij Victor Effendi Liem Evan Wiryono Liestya Padmawidjaja Maharani Indira Ravi Mierdhani Marco Tantomo Maria Henny Setiowati Mayumi Risky Ramadhani Metta Padmalia Michael Christopher Doullos Thorion Muammar Daffa Alfariz Murpin Josua Sembiring Nabila Sri Astuti Nadia Rizki Amalia Natalia, Monica Nathalia Minoque Kusuma Salma Rasyid Jr Ni Wayan Faustina Nisak Erik Safitri Noni Yanti Nugraha, Rizki Nurul Nurul Hikmah Putra, Bagusranu Wahyudi Putra, Reza Ardian Quinta Marvellyn Rachel Naomi Supratman Rachiel Sandriana Rhomanhova, Zika Aqlia Ricky Fernando Rinabi Tanamal Rismawati br Sitepu Rismawati Sitepu Rizki Sholehudin Yusuf Romauli Nainggolan Rosita Indrawati Rosita Indrawati Rudy Pangestu Salim, Ika Raharja Salsa, Aisha Safira Sandriana, Rachiel Santana, Christianno Saputro, Tirza Natalia SARINAH, LISA Satritama, Muhammad Andriansyah Septiana , Merry Setyaningrum, Agvionita Oktavia Pramesti Shella Sherra Sundari Shofi Dhiya Ulhaq Siahaan, Salmon Charles P.T. Siandika, Raynaldo Aditya Silvera Wanasaputra Sinaya, Michael Sindarko, Wihan Sitepu, Rismawati Soetedja, Venny Sonata Christian Stella Nathania Sulaksono, Andri Sulis Edy Wibisono Sulistio, Elbert Suryawijaya, Alan Sutanto, J. E. Sutrisno, Timotius FCW Sutrisno, Timotius FCW Suwangsih, Iwang Tamara Aurellian Thendean Tania Callista Thomas Stefanus Kaihatu Tirza Natalia Saputro Tommy C. Efrata Venny Soetedja Veralini, Veralini Wahyu Pratama Teja Wahyudi Henky Soeparto Wahyudi, Alexander Wendra Hartono Whidya Utami Wibisono, Sulis Edy Widjaja, Marcellino William Henadad Laluyan Wilsen Wilsen, Wilsen Wirawan ED Radianto Wongpy, Joshua Christian Yudian, Rais A Yuwono Marta Dinata