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All Journal JAAKFE UNTAN ( (Jurnal Audit Dan Akuntansi Fakultas Ekonomi Universitas Tanjungpura) Journal of Education and Learning (EduLearn) JIPSINDO (Jurnal Pendidikan Ilmu Pengetahuan Sosial Indonesia) Al Ishlah Jurnal Pendidikan Anterior Jurnal Cakrawala Dini : Jurnal Pendidikan Anak Usia Dini PINUS: Jurnal Penelitian Inovasi Pembelajaran EDUKATIF : JURNAL ILMU PENDIDIKAN Tunas: Jurnal Pendidikan Guru Sekolah Dasar Socius (Jurnal Pendidikan dan Pembelajaran Ilmu Pengetahuan Sosial) (Edisi Elektronik) The Kalimantan Social Studies Journal The Innovation of Social Studies Journal Ideguru: Jurnal Karya Ilmiah Guru Publikasi Berkala Pendidikan Ilmu Sosial Keizai JOURNAL OF SOCIAL DEVELOPMENT International Conference On Social Science Education Proceeding
Rusmaniah, Rusmaniah
Social Studies Education Department, FKIP Lambung Mangkurat University
Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Mathematics Medicine & Pharmacology Social Sciences Other

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Journal : Keizai

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Pengaruh Digitalisasi Pembayaran SPP Terhadap Kepuasan Wali Murid di Sekolah Dasar Islam Terpadu Al-Ishlah Sampit Rusmaniah, Rusmaniah; Hilaliyah, Sari Atul
Keizai Vol 6, No 1 (2025): Maret-Agustus
Publisher : Universitas Darwan Ali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56589/keizai.v6i1.505

Abstract

The emergence of digitalization in the education sector has prompted numerous schools to adopt technological innovations, including in the payment of tuition fees. This digital transformation is anticipated to enhance efficiency, transparency, and convenience for parents or guardians. However, the implementation of digital payment systems at SDIT Al-Ishlah Sampit has encountered several challenges, such as technical difficulties and varying levels of user adaptability, thereby raising questions regarding its impact on parental satisfaction. Furthermore, existing literature examining the specific influence of digitalization on parental satisfaction remains limited, indicating a need for further investigation to address this research gap. This study aims to analyze the effect of digital tuition payment systems on parental satisfaction. A quantitative approach was employed, involving a survey of 100 respondents drawn from a total population of 193 parents or guardians. Primary data were collected using a Likert-scale questionnaire distributed both online via WhatsApp groups and in-person during the school’s monthly meetings. The findings reveal that digital tuition payment systems have a positive effect on parental satisfaction. Key factors such as ease of access, transaction speed, and transparency significantly contribute to increased satisfaction. Additionally, responsiveness, assurance, and perceived educational costs were found to have a positive influence, while physical evidence and reliability showed no significant impact on parental satisfaction.
Co-Authors Achmad Zainul Rozikin Ady Ferdian Noor Agustina, Ella Ahmad Maulana Akhmad Fauzan Al Wahid, Muhammad Ridho Andyastuti, Etty Awaliyah, Hijatul Bambang Subiyakto Bambang Subiyakto Bambang Subiyakto Celia Cinantya Deasy Arisanty Dedy Ari Nugroho Devi Lasdya Dona Eka Lovianie Dwi Mi'rajiatinnor Dwi Safitri Emelda Humaira Endang Astuti Ersis Warmansyah Abbas Farahdita Rahmi Fathul Jannah, Fathul Fazri, Ahmad Febrian, Muhammad Ikhsan Firdaus, Ahmad Maulana Firdaus, Akhmad Maulana Fitri Mardiani Gunawan, Doni Haris Munandar Hasanah, Mahmudah Herman Herman Herry Porda Nugroho Putro Hidayat Putera, M. Adhitya Hilaliyah, Sari Atul Indriyani, Putri Dyah Irawan Hadi Wiranata Ismi Rajiani Jayawarsa, A.A. Ketut Jumriani Jumriani Jumriani, Jumriani Linda Sari Lydia Lasprita Mahmudah Hasanah Martiya Istika Mastiah Mastiah Maulidah, Dina Muhammad Adhitya Hidayat Putra Muhammad Maulana Muhammad Maulana Muhammad Muhaimin Muhammad Muhaimin Muhammad Rezky Noor Handy Muhammad Ridha Ilhami Muhammad Rival Muhammad Yurbani Mukti, Muhammad Riyaldi Mutiani Mutiani Nadia Nadia Niliyani Niliyani Noor Handy, M. Rezky Nor Azizah Norhayati Norhayati Nugroho Putro, Herry Porda Nur Annisa Nursahid Nursahid Nur’aini, Fatwa Parida Angriani Puteri Mulyani Putri Hana Pebriana Raden Mohamad Herdian Bhakti Radjikan, Febrian Putra Anugrah Rahmia, Sovia Husni Raihanah Sari Rajiani, Ismi Ridha Ilhami, M. Riswan Riswan Rizal, Muhammad Syahrul Sari, Raihanah Savitri, Siti Nur Laila Setiawan, Rizky Siti Nor Laila Savitri Siti Zulfah Subiyakto, Bambang Suwarjo Suwarjo Syaharuddin Syarifuddin Syarifuddin Taufik Rahman Triyono, Sigit Wening Mustikaningsih Winarso, Heru Puji Winata, Atikah Yusup Yusup