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Suhendi Suhendi
Pendidikan Guru Sekolah Dasar, (FKIP), Untirta
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Journal : Indonesian Journal of Multidisciplinary Science

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Strategy for Developing Quality Of Work Life To Enhance Employee Engagement at PT XYZ Mastra, Chika Asgara; Novianti, Tanti; Suhendi, Suhendi
Indonesian Journal of Multidisciplinary Science Vol. 5 No. 4 (2026): Indonesian Journal of Multidisciplinary Science
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/ijoms.v5i4.1247

Abstract

This study examines the implementation of Quality of Work Life (QWL) factors to enhance employee engagement at PT XYZ. Using a quantitative descriptive approach with purposive sampling of 52 respondents comprising marketing and non-marketing employees, the research employed Importance Performance Analysis (IPA) and Chi-Square tests to evaluate the relationship between QWL factors and employee satisfaction. Results indicate that while employees demonstrate high intrinsic motivation and work satisfaction, collaborative communication and long-term commitment require improvement. IPA analysis revealed that career development and compensation are critical priorities for the marketing division, requiring immediate intervention, while communication, occupational health, and conflict resolution represent strengths that should be maintained. Chi-Square testing showed that most QWL factors have no significant relationship with employee tenure or education level, except for conflict resolution and workplace safety, which demonstrated significant correlations with employee profiles. The study concludes that strategic improvements in career development, compensation, workplace safety, and adaptive conflict resolution mechanisms are essential for enhancing employee engagement and reducing turnover rates at PT XYZ.
Co-Authors , Oktarini Khamilah Siregar AA Sudharmawan, AA Abdiyanto Abdiyanto Abdul Shomad Adamy, Laila Ade, Ade Saputra Adianti, Vivi Afif, M Nur Agus Prasetyo Ahmad Aminudin Ahmad Basuni Ahmad Fadlan Ahmad Madkur Ahmad Ramadhan Arbi Dimyati Asih Fitriana Dewi, Asih Fitriana Asqia, Misna Astuti, Ismadiyanti Purwaning Azwar Hasibuan, Hasrul Budiman Budiman Damayanti, Neng Reni Anggia Darliansyah, Darliansyah Dewi Arianingrum, Meira Dewi Mahrani Rangkuty Efendi, Bakhtiar Efendi, Bhaktiar Efendi, Niko Elina, Riskiana Entang, Mohammad Fadhila, Salma Syahnur Fadlan, Ahmad Fahmi, Alm. Idqan Febriani Laili, Afini Fitria Anisa, Risa Ghifar, Azqi Nurhidayatul Hakim, Nasrul Hidayatullah, Muhammad Ikhsan Hifni Septina Carolina, Hifni Septina Imron Nugraha, Imron Nugraha Ismail, Depid Karo, Ruth Silvania Br Kautsar, F Rachmat Khairuddin - Khoirunnisa, Tazkia Kusdi Prijono Lia Nazliana Nasution Ma'arif, Mochamad Syamsul Martinus Tukiran Mastra, Chika Asgara Ma’arif, M. Syamsul Mirantika, Mirantika Mohamad Syamsul Ma’arif Muh Syaiful Romadhon Muksin, Lu’lu-Ul Muslim, Sarip Mustika Aji, Nur Mutiara Annisa Nana Mulyana Nasrulloh, Nauval Naveliano, Iqbal Nazliana Nasution, E Lia Nazliana Nasution, Lia Novalina, Ade Novari, Eri Novianti, Catur Nur Rohmat Nur Wulandari, Intan Nurfatimah, Tina Nurkhalifah, Risma Nurlatifah Nurlatifah, Nurlatifah Nurul Hilda Syani Putri permatasari, cindy Prakasa, Ary Pratama, Reza Fauzan Puspitasari, Nindya Farah Dwi Putri Sujatna, Tarisa Dwi Putri, Maritza Zahwa Arinditya Putriajni, Anyelir Salsabila Rahmat Hidayat Rakhmini Juwita Randi, Randi Ratna Marta Dhewi Ravelina, Nurul Izzah Reza Maulana Ridhani, Ridhani Ridhwan, Fajar Ainur RIFAI, ARDI Rofi Nursyamsi, Abdul Rohmad Salam, Rohmad Rosliana, Rosliana RR. Ella Evrita Hestiandari Rusdianto, Budi Rusiadi, E Sabda Alam Safrida, Winda Samrin Samrin, Samrin Samudera, Ahmad Bayu Saputra, Nugroho Dwi Setia Mulyawan, Setia Setiana, Eka Putri Setiatmoko, Trie Sofiyuloh, Bayu Soleha, Siti Sukmana, Candra Sulthan, Imada Tanti Novianti Tika Rahmawati Tri Andri Setiawan, Tri Andri Ujang Sumarwan Widya, Atika Wijaya, Winda Nurhalizah Wirani, Yekti Yudha Heryawan Asnawi Yudiyanto Yudiyanto Yulianti Yulianti Zain, Nurafifah Zuhairi, Fawzi Rahmadiyan