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PENYULUHAN HUKUM DAN SOSIALISASI PEMBERDAYAAN MASYAKARAT DI DESA PINOMONTIGA KECAMATAN BULAWA Nuna, Muten; Tabo, Sarfan; Podungge, Abdul Wahab; Napir, Suaib; Sahi, Nirmala A.; Arsjad, Muh. Fachri; Bilondatu, Agustina; Kodai, Dince A,; Amu, Robby W.; Kasin, Muslim A.; Lamuda, Dessy Pratiwi; Erawan, Moh. Arif; Bilondatu, Nikma; Biongan, Ahiar; Pakaya, Fitriani; Jumriani, Jumriani
Aktivasi: Jurnal Pemberdayaan Masyarakat Vol 7 No 2 (2026): Maret
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM) STISIPOL Candradimuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/aktivasi.v7i2.686

Abstract

The Legal Counseling and Community Empowerment Socialization Program in Pinomontiga Village, Bulawa District, was part of a student internship program conducted by students of the Faculty of Social and Political Sciences, Universitas Gorontalo, from September 22 to November 5, 2025 at the Activity Management Unit (UPK) of the former PNPM Mandiri Perdesaan. This program aimed to enhance community understanding of legal issues, particularly the new Criminal Code (KUHP), and to provide information on access to free legal aid for underprivileged communities. This study employed a qualitative descriptive method with a participatory approach through direct observation, active involvement, and the implementation of legal counseling activities. The results indicate that the legal counseling program effectively increased community legal awareness, improved understanding of legal rights, and encouraged community empowerment in addressing legal issues independently. In addition, the program was supported by other internship activities, such as improving UPK office facilities and conducting community service activities, which contributed to community development. However, the implementation faced several challenges, including limited time, budget constraints, and insufficient internal coordination. Therefore, it is recommended that future programs be supported by better planning, adequate funding, and improved coordination among stakeholders. Furthermore, continuous and periodic legal counseling programs are necessary to ensure sustainable community empowerment outcomes.
SATISFACTION LEVEL OF SAMSAT LINK USERS AND RELATIONSHIP WITH MOTOR VEHICLE TAX REPORTS AT SAMSAT GORONTALO Djamaluddin, Musdalifah; Masjrul Janto Usman; Muten S. Nuna; Tabo, Sarfan
Gema Kampus IISIP YAPIS Biak Vol 21 No 1 (2026): "Gema Kampus" IISIP YAPIS Biak
Publisher : IISIP YAPIS BIak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52049/gemakampus.v21i1.628

Abstract

The digitalization of public services in the tax sector, particularly through the Link Samsat innovation in Gorontalo Province, aims to improve the convenience, efficiency, and compliance of motor vehicle taxpayers. However, the implementation of this system still faces various obstacles, such as low public understanding, technical issues, and low adoption rates that impact tax reporting compliance. This study aims to analyze the level of satisfaction of Link Samsat users and its relationship with compliance of motor vehicle tax reporting at the Gorontalo Samsat, as well as to identify the factors that influence it. The study used a qualitative approach with a case study type. Data collection was conducted through observation, interviews, documentation, and literature review, with informants consisting of Samsat officers and taxpayers. Data analysis used an interactive model that includes data reduction, data presentation, and drawing conclusions. The results show that the level of satisfaction of Link Samsat users is influenced by product or service quality, service quality, and security quality. This service is considered effective and efficient because it can speed up the tax payment process and reduce queues. However, the main obstacles include a lack of socialization, network limitations, and the lack of integration of services between regions. User satisfaction has been shown to contribute to increased tax compliance, although not optimally. Therefore, improving the quality of services, wider socialization, and improving the technical system are needed to optimize the use of this service and increase compliance of motor vehicle taxpayers.
Kebijakan Publik dan Penataan Parkir Liar: Analisis Implementasi Perda Nomor 1 Tahun 2024 tentang Pajak dan Retribusi Daerah di Kota Gorontalo Arsjad, Muh. Fachri; Sahi, Nirmala; Bilondatu, Nikma; Polapa, Lianti; Tabo, Sarfan; Nuna, Muten
Jurnal Publisitas Vol 12 No 2 (2026): April
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM) STISIPOL Candradimuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/publisitas.v12i2.684

Abstract

The increasing number of motor vehicles in Gorontalo City has led to various transportation problems, one of which is the widespread practice of illegal parking that disrupts traffic flow and potentially reduces Regional Original Revenue (PAD). To address this issue, the Gorontalo City Government enacted Regional Regulation Number 1 of 2024 concerning Regional Taxes and Retributions as the legal basis for parking regulation and control. This study aims to analyze government policies and assess the effectiveness of the implementation of Regional Regulation Number 1 of 2024 in controlling illegal parking and increasing PAD in Gorontalo City. This research employs a qualitative approach with a descriptive method. Data were collected through observation, interviews with officials of the Transportation Agency and the community, as well as documentation. The results indicate that the policy on controlling illegal parking has been implemented through stages of problem identification, policy formulation, policy adoption, implementation, and evaluation. Policy implementation is carried out through the designation of official parking locations, field supervision, and guidance for parking attendants. However, the implementation still faces several constraints, including limited parking space, low public awareness, and inadequate security at parking locations. Overall, the implementation of Regional Regulation Number 1 of 2024 is considered relatively effective in reducing illegal parking practices, but it still requires strengthened supervision and continuous socialization to achieve optimal policy outcomes. Based on these findings, this study recommends that the Government of Gorontalo City increase the provision of adequate parking facilities, strengthen technology-based monitoring systems, and intensify public socialization for the community and parking attendants. In addition, cross-sectoral synergy and consistent enforcement of sanctions are needed to improve compliance with the regulation and optimize the contribution of the parking sector to Local Own-Source Revenue (PAD).