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All Journal Jurnal Pendidikan Teknologi dan Kejuruan EMPATI : JURNAL ILMU KESEJAHTERAAN SOSIAL Jurnal Pendidikan (Teori dan Praktik) International Journal of Community Service Learning Jurnal Logistik Indonesia Jurnal Review Pendidikan dan Pengajaran (JRPP) Logistik Jurnal Ilmiah Manajemen Kesatuan Community Development Journal: Jurnal Pengabdian Masyarakat PAKAR Pendidikan Saintara : Jurnal Ilmiah Ilmu-Ilmu Maritim International Journal of Social Service and Research Jurnal Ekonomi Journal of Education Research JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Smart Society: Community Service and Empowerment Journal JP (Jurnal Pendidikan) : Teori dan Praktik Jurnal Cakrawala Bahari Edumaspul: Jurnal Pendidikan
Markus Asta Patma Nugraha
Politeknik Pelayaran Barombong, Indonesia
Aerospace Engineering Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Physics Public Health Social Sciences Transportation Other

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Enhancing maritime management efficiency: Developing a next-generation Android App to review agent satisfaction level in sailing approval procedures Hasnur, Juliandri; Nazarwin, Nazarwin; Kurniawan, Edi; Nugraha, Markus Asta Patma
Jurnal Pendidikan Teknologi Kejuruan Vol 7 No 2 (2024): Regular Issue
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jptk.v7i2.35923

Abstract

This research was conducted to develop a state-of-the-art Android application to measure the satisfaction of agents involved in the sailing approval process. The main objective is to improve the efficiency and satisfaction of ship agents during the process of issuing sailing permits at the Harbour Master and Port Authority, Teluk Bayur, Sumatera Barat, Indonesia. This research involves the design and development of an Android-based survey application, which has undergone expert validation and usability testing to ensure its effectiveness. This research used the Plomp development model and involved 21 people who made arrangements at the Port Authority office as research subjects. The results of the study show that the newly developed application is valid for assessing agent satisfaction in managing the services for issuing Sailing Permits, with a material validity of 0.87 and a media validity of 0.88. Furthermore, the results of the agents' evaluation show that the Android-based agent satisfaction survey is very practical, with a practicality rate of 93%. This study also outlines the limitations encountered during the research and proposes future recommendations to improve the research. In conclusion, this research highlights the practicality and validity of the developed Android-based Agent Satisfaction Survey application.
Efektivitas Penerapan Konvensi MARPOL dalam Menekan Pencemaran Lingkungan Laut Salsabila, Alifa; Nugraha, Markus Asta Patma
Jurnal Cakrawala Bahari Vol. 8 No. 2 (2025): Jurnal Cakrawala Bahari
Publisher : Politeknik Pelayaran Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70031/jkb.v8i2.171

Abstract

The International Convention for the Prevention of Pollution from Ships (MARPOL) is a global legal instrument that plays a central role in protecting the marine environment from the impacts of shipping operations. This article aims to analyze the effectiveness of MARPOL implementation both globally and in Indonesia, taking into account institutional, technological, and maritime economic dimensions. The study employs a qualitative descriptive approach supported by secondary data derived from official International Maritime Organization (IMO) documents, Tokyo Memorandum of Understanding (Tokyo MoU) annual reports, scholarly publications, and Indonesian government reports covering the period 2015–2025. The findings indicate that, at the global level, MARPOL has been effective in curbing marine pollution through strengthened monitoring systems, adoption of environmentally friendly shipping technologies, and incentive mechanisms for the maritime industry. Advanced economies such as Japan, the Republic of Korea, and several European states have achieved high levels of compliance owing to cross-sectoral policies and robust financial support. In contrast, MARPOL implementation in Indonesia remains constrained by weak law enforcement, inadequate port reception facilities, and the high costs associated with adopting low-emission technologies. Major obstacles include limited port infrastructure, insufficient crew training on ship waste management, and low environmental awareness within the shipping sector. To optimize MARPOL implementation, the study recommends strategies to strengthen institutional capacity, provide incentives for green technologies, and enhance international cooperation. With these measures, the effectiveness of MARPOL in reducing marine pollution in Indonesia is expected to improve substantially and sustainably.
Implementasi Pola Asuh Taruna Pelayaran Berbasis Humanist Sustainable Smart Eco-Friendly Campus di Politeknik Pelayaran Sumatera Barat. Putra, Riki Wanda; Nugraha, Markus Asta Patma; Noviandani, Nasra
Jurnal Cakrawala Bahari Vol. 8 No. 2 (2025): Jurnal Cakrawala Bahari
Publisher : Politeknik Pelayaran Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70031/jkb.v8i2.175

Abstract

This study aims to examine the implementation of a cadet mentoring model based on a Humanist, Sustainable, Smart, and Eco-Friendly Campus at Politeknik Pelayaran Sumatera Barat (West Sumatra Maritime Polytechnic). Within the context of vocational maritime education, mentoring plays a crucial role in shaping cadets’ character, discipline, and social responsibility. A humanistic approach emphasizes respect for humanitarian values, while the principles of sustainability, smart campus design, and eco-friendliness provide a framework for developing a campus that supports holistic learning processes. The research employs a descriptive qualitative methodology using observation, in-depth interviews, and document analysis involving members of the academic community and cadets. Findings indicate that implementing a mentoring model grounded in these concepts enhances cadets’ environmental awareness, social ethics, and adaptive capacities in responding to global maritime challenges. Moreover, integrated development programs that incorporate digital technologies and environmentally friendly practices further reinforce a sustainable educational ecosystem. Recommendations include strengthening training for cadet mentors, integrating character- and environment-based content into the curriculum, and optimizing green campus infrastructure to support the realization of a smart, eco-friendly campus.
The Impact of Service Quality and Service Loyalty on the Users Satisfaction at PT. Adhigana Pratama Mulya Batam Nazarwin, Nazarwin; Putra, Riki Wanda; Silen, Adhi Pratistha; Nugraha, Markus Asta Patma; Aldebaran, M. Fitriansyah; Sakti, Muhammad Rizky Prima
Smart Society Vol. 5 No. 2 (2025): Smart Society
Publisher : FOUNDAE (Foundation of Advanced Education)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58524/smartsociety.v5i2.808

Abstract

In an increasingly competitive service industry, understanding the determinants of user satisfaction is essential for organizational growth and customer retention. This study aims to examine the effects of service quality and service loyalty on user satisfaction at PT. Adhigana Pratama Mulya Batam. Employing a quantitative ex-post facto design, data were collected through questionnaires distributed to 200 respondents, consisting of ship crew members as direct users of the company’s services. The data were analyzed using multiple linear regression with the SPSS application. The results reveal that both service quality (t(197) = 4.419 > 1.984, p < 0.001) and service loyalty (t(197) = 9.957 > 1.984, p < 0.001) have significant positive effects on user satisfaction, while their combined influence is also statistically significant (F(2, 197) = 96.379 > 3.00, p < 0.001). These findings indicate that higher levels of service quality and employee loyalty lead to greater user satisfaction. The study suggests that the company should strengthen employee training, enhance user engagement, and continuously improve global service standards. Future research should incorporate additional factors such as infrastructure, technological facilities, pricing competitiveness, and brand image to obtain a more comprehensive understanding of user satisfaction
Quarter Life Crisis Shape of Inconsistency of Generation Z Facing Students’ Self Maturation Markus Asta Patma Nugraha; Slamet Maryoso; Bambang Ismaya
Edumaspul: Jurnal Pendidikan Vol 7 No 2 (2023): Edumaspul: Jurnal Pendidikan
Publisher : Universitas Muhammadiyah Enrekang

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Along with the impact received by Indonesia towards the Golden era in 2045, there are phenomena that are considered the impact of luck obtained. The phenomenon that is currently rife is the quarter life crisis. Wilner and Robbin (2001) revealed the concept of quarter-life crisis to the media for the first time from a study process consisting of in-depth interviews with young Americans about their experiences and experiences. The research approach used is a qualitative approach with the method used is a data collection technique consisting of: literature study This research uses literature research methods. By collecting literature data, reading, and recording and processing research materials. Researchers deal directly with existing texts or data and do not conduct field research. In compiling articles, researchers use library data from various sources such as books, journals, articles, official websites, and other internet sources in the form of main material about Quarter Life Crisis is caused by 2 (two) causative factors, namely: (1). Factors from within, (2). Factors from outside oneself. Self-preparation is very important to avoid the acute Quarter life crisis, namely by equipping yourself with soft skills for skill development in yourself and always positioning yourself in a positive environment.
Strategic Cost Optimization for Efficient Crew Management in Maritime Shipping Operations Markus Asta Patma Nugraha; Elfira Wirza; Ardiyansyah Widi Prayoga
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 6 (2025): JIMKES Edisi November 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i6.4452

Abstract

The rising manning cost over the past three years has become a prominent issue at PT Pertamina International Shipping, where this expense accounts for the largest share of the company’s operational expenditure. This study examines the key factors driving the increase in manning cost and explores how cost efficiency strategies can be applied within the crewing function. Employing a qualitative approach, data were collected through observations, semi-structured interviews with three key personnel, and analysis of financial reports and crew service records over an 11-month period in 2022–2023. The findings reveal three primary inefficiencies scheduling discrepancies causing 2–7 days of delays, suboptimal invoice verification leading to monthly overpayments of approximately 50–100 million rupiah, and overstaffing beyond minimum crew requirements, inflating costs by 10–15%. These inefficiencies result in avoidable expenses of 1–1.5 billion rupiah monthly. The study recommends adopting digital scheduling tools, automated verification systems, and optimized crew allocation to reduce costs while maintaining operational safety. These strategies can save billions annually, improve crew welfare, and contribute to maritime management literature by addressing cost efficiency in state-owned enterprises, offering a blueprint for Indonesia’s shipping industry.  
Co-Authors Abdul Rasyid Achmad Ali Mashartanto Adnansyah, Rizka Maulia Agustina Setyaningsih Aldebaran, M. Fitriansyah Alwin Alwin, Alwin Andi Muh Akbar Saputra Andika, Rio Ardiyansyah Widi Prayoga Arifian, Naf'an Arkam Lahiya Bambang Ismaya Baso Intang Sappaile cahyono, didik Edi Kurniawan Eka Sarofah Elfira Wirza Fahrizal Azhar Fitriah Handayani Hasnur, Juliandri Idrus Idrus Jehosua S.V. Sinolungan Kelana, Sri Khairani, Misbahul Krishendratna, Marshella Lengam, Rino M. Kurniawan, M. Moefti, Chakra Muhammad Rizky Prima Sakti, Muhammad Rizky Prima Nasution, Annio Indah Lestari Nazarwin, Nazarwin Nofirman, Nofirman Noviandani, Nasra Nur, Rezeki Nuridah, Siti Nurlia Nurlia Nurzaima, Nurzaima Putra, Riki Wanda Ramadhan, Riyan Fadilla Redy Yudanto Risianto, Wisnu Rizka Maulia Adnansyah Salsabila, Alifa Samuel PD Anantadjaya Silen, Adhi Pratistha Siska, Syafni Yelvi Slamet Maryoso Slamet Riyadi Tri Joko Raharjo Uli Wildan Nuryanto Vivid Violin Wanda, Riki Wibisana Pranata Wisnu Risianto Yatno, Langandriansyah Dwi