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Pengaruh Gaya Kepemimpinan Terhadap Kinerja Karyawan di PT PLN (PERSERO) UP2B Jawa Timur Lucia Dian Aprilisa; Emmywati
JOURNAL OF ECONOMICS, BUSINESS, MANAGEMENT, ACCOUNTING AND SOCIAL SCIENCES Vol. 1 No. 4 (2023): MAY 2023
Publisher : PUTRA JAWA PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63200/jebmass.v1i4.76

Abstract

The purpose of this research is to find out whether leadership style has an influence on employee performance at PT PLN (Persero) UP2B East Java. This type of research is quantitative in nature and the data options that can be used are various primary data obtained through field visits directly to the object of the research objective. The work step in collecting data is by using a sample of thirty-seven (37) employees who work there by distributing questionnaires via the Google form. The data obtained was then processed using SPSS Version 27 and using Simple Linear Regression analysis, this is because in this study only used one independent variable. The analytical method used is in the form of instruments, namely validity and reliability tests, statistical tests and classical assumption tests which include tests for normality, multicollinearity, heteroscedasticity, and simple linear regression. From the output of the various tests, the results obtained are Fcount = 4,131, where the significance is 0.05 which is less than the standard, which is 0.05, so that the regression model can be used to predict the participation variable or the influence of the Leadership variable (X). to the employee performance variable (Y). As well as the test results which illustrate if the magnitude of the correlation value or relationship R is worth 0.325. So that through the output results obtained a coefficient of determination (Rsquare) worth 0.106, which means that if the influence of the independent variable (Leadership) on the dependent variable (Employee performance) with a value of 10.6%.
ANALISIS PENGARUH KUALITAS PRODUK, KUALITAS PELAYANAN, SERTA HARGA TERHADAP KEPUASAN PELANGGAN THE CORNELIAS THE CORNELIA’S AUTHENTIC FAMILY CUISINE Rimba Fadha Sendy Perdana; Emmywati
JOURNAL OF ECONOMICS, BUSINESS, MANAGEMENT, ACCOUNTING AND SOCIAL SCIENCES Vol. 1 No. 6 (2023): SEPTEMBER 2023
Publisher : PUTRA JAWA PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63200/jebmass.v1i6.94

Abstract

In the backdrop of economic and technological advancements and the intense global competition in the business world, companies strive to outcompete their rivals by offering customers more satisfactory goods and services at competitive prices. This competition serves a dual purpose of attracting new customers and retaining existing ones. This study aims to investigate the relationship between pricing, product quality, service quality, and overall customer satisfaction. The participants in this study have willingly contributed their time and insights, specifically customers of The Cornelia's Authentic Family Cuisine. A purposive sampling method was employed to select fifty respondents based on specific criteria. In this research, the analytical approach used is multiple linear regression analysis. The research findings reveal that pricing, product quality, and service quality all have a significant and positive impact on the level of customer satisfaction at Cornelia's Authentic Family Cuisine. Consequently, this study establishes a direct correlation between customer satisfaction and the quality of both the product and the service, as well as pricing.
Co-Authors A. Musyaffa Agung Dwi Nugroho, Agung Dwi Alfin Yulia Nurhidayanti Amin Sadiqin Amrina, Amrina Anastasia Cininta Puteri Panjaitan Anita Sulistiani Aprilisa, Lucia Dian ARI SUSANTO Asmirin Noor Atmajawati, Yayah Bagus Ardianto Bambang Sri Wibowo Berkey Tabitha Vahrya Anam Chamid, Abdul Cinta Dewi, Octaviona Damarsari Ratnasahara Elisabeth Diah Ayu Sanggarwati Dwinita, Friska Amelia Endang Setyawati Fareed, Abid Gita Fitri Gloria Imaniar Talahatu Halimatus Sa’diyah Hanifah Harjanti, Wulandari Hayati, Cucu Hilda Shinta Ramadani IKA WIDYAWATI ILHAM Ilham Iman Supriadi Irawan, Wahyu Purno Iwang Suwangsih Iwang Suwangsih khusnul khotimah Komariah, Fitri Kurniawan, Moch Bambang Kusmayati, Nindya Kartika Kustelen, Ferdy Arman Kusuma Adi Rahardjo Lazuardi, Sofyan Leonard Adrie Manafe Linda Ratna Fitria Cahyani Lindra Dwi Pramudya Lingga Octaviana Lucia Dian Aprilisa Mahendra, Rachmad Aditya Manape, Leonard Adrie Martin Zebua Mashanim M, Wahyu Masyhuri, Mohammad Ali Miya Dewi Suprihandari Mochamad Fatchurrohman Muhammad Fhasa Ardibillah Muhammad Irvan Mukhamad Samsul Musyaffa, A. Noneng R S Noneng R S Noneng R Sukatmadiredja Noneng R Sukatmadiredja Noneng R.Sukatmadiredja Noneng R.Sukatmadiredja Noneng Rukayah Sukatmadiredja Noneng Rukayah Sukatmadiredja Nurwanti, Lathifah Aisha Nuzulul Fatimah Octaviona Cinta Dewi Perdana, Rimba Fadha Sendy Putri, Faradilla Sukmawati Permata Putri, Salsabila Eka Rachmad Rizzeki Ramadhan Benni Mulyanto Rahardjo, Kusuma Adi Rimba Fadha Sendy Perdana Rismawati, Rismawati Sitepu Romadhon, Muhammad Tito Roy Sumaryono Salsabila, Shifa Sa’diyah, Halimatus Setiawan, Dicky Setyawan, Mochamad Ardi Shifa Salsabila Shobikin, Shobikin Sri Lestari Stafrezar, Burhan Susanti, Lanny Regina Teguh Purnomo, Teguh Tri Indayani Velian Felent Inestania Clarita Wahjoedi, Tri Wahyu Mashanim M Witara, Ketut Yayah Atmajawati Yulia Nurhidayanti, Alfin