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All Journal Journal of Economics, Business, & Accountancy Ventura Gema Publica : Jurnal Manajemen dan Kebijakan Publik Journal of Governance and Public Policy Sawala : Jurnal Administrasi Negara Ganaya: Jurnal Ilmu Sosial dan Humaniora Administratio : Jurnal Ilmiah Administrasi Publik dan Pembangunan Jurnal Ilmiah Pendidikan dan Pembelajaran Jurnal Public Policy Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Sibermas (Sinergi Pemberdayaan Masyarakat) Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Jurnal Abdimas Bina Bangsa Proyeksi: Jurnal Ilmu-Ilmu Sosial dan Humaniora JAMBURA: JURNAL ILMIAH MANAJEMEN DAN BISNIS SENGKUNI Journal (Social Science and Humanities Studies) Research Review: Jurnal Ilmiah Multidisiplin International Journal of Public Administration Studies Journal of International Conference Proceedings Hulondalo Jurnal Ilmu Pemerintahan dan Ilmu komunikasi (JIPIK) Provider Jurnal Ilmu Pemerintahan (PROJIP) Public Policy Journal Madani: Multidisciplinary Scientific Journal Jurnal Ilmiah Multidisiplin Amsir Dynamics of Rural Society Journal Jambura Journal of Administration and Public Service Journal Education and Government Wiyata Socius: Social Sciences Research Journal Jurnal Riset Multidisiplin dan Inovasi Teknologi Empiris Jurnal Pengabdian Pada Masyarakat (EJPPM) Journal of Innovative and Creativity Jurnal Pengabdian Pada Masyarakat Eldimas JianE (Jurnal Ilmu Administrasi Negara) Journal of Governance and Public Administration Jurnal Intelek Dan Cendikiawan Nusantara WATHAN: Jurnal Ilmu Sosial dan Humaniora Kybernology : Jurnal Ilmu Pemerintahan Dan Administrasi Publik Presidensial: Jurnal Hukum, Administrasi Negara, Dan Kebijakan Publik International Journal of Economics, Business and Innovation Research Ulil Albab Abdurrauf Science and Society Jurnal Ekonomi, Manajemen, Ilmu Sosial dan Politik Journal of Political and Governance Studies Indonesian Journal of Social Science and Education INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE (INJOLE)
Juriko Abdussamad
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Akuntabilitas Publik dalam Penanganan Kecelakaan Kapal melalui Operasi SAR: Studi Kasus Kantor Pencarian dan Pertolongan Gorontalo Malasari; Irawaty Igirisa; Juriko Abdussamad
Administratio Vol 16 No 2 (2025): Administratio: Jurnal Ilmiah Administrasi Publik dan Pembangunan
Publisher : Jurusan Ilmu Administrasi Publik, Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/administratio.v16i2.535

Abstract

This study aims to analyze public accountability in the Gorontalo Search and Rescue (SAR) Office across five dimensions: performance, financial, legal, moral, and innovation. These dimensions are theoretically anchored in Bovens’ multidimensional accountability framework, which distinguishes procedural, professional, and outcome-based responsibilities; this grounding clarifies the conceptual meaning and analytical basis of each dimension. Accountability is viewed as a central pillar of institutional legitimacy, especially in crisis settings where public expectations are heightened. A descriptive qualitative approach was employed, supplemented by a structured quantitative scoring procedure. Qualitative indicators derived from interviews, observations, and document analysis were converted into numerical values using predefined rubrics aligned with the accountability framework, allowing transparent and non-arbitrary visualization through radar and bar charts. Findings show that moral accountability received the highest score, reflecting strong humanitarian responsibility, emotional support to victims’ families, and dignified victim handling. Performance accountability also scored well, supported by response speed, procedural compliance, and inter-agency coordination, although resource constraints limited operational effectiveness. Financial and legal accountability demonstrated moderate results, indicating persistent tensions between bureaucratic compliance and operational flexibility. Innovation accountability was the weakest dimension due to limited adoption of advanced technologies such as drones, satellite-based communication, and digital dashboards.Overall, the study indicates that the Gorontalo SAR Office has established a credible accountability foundation but requires strengthened innovation capacity and improved regulatory harmonization. By explicitly grounding the five accountability dimensions in a recognized theoretical framework and employing a transparent qualitative-to-quantitative scoring process, this study offers a more analytically rigorous contribution to understanding accountability within crisis-response institutions in developing countries.
EFEKTIVITAS PROGRAM KELUARGA HARAPAN DALAM PENANGGULANGAN KEMISKINAN DI DESA MOLAS KECAMATAN BONGOMEME KABUPATEN GORONTALO Syamsyah, Nur; Juriko Abdussamad; Fenti Prihatini Tui; Romy Tantu
SENGKUNI Journal (Social Science and Humanities Studies) Vol. 5 No. 2 (2024)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/sengkuni.5.2.73-82

Abstract

Penelitian ini bertujuan untuk mengetahui (1) Efektivitas Program Keluarga Harapan (PKH) di Desa Molas Kecamatan Bongomeme Kabupaten Gorontalo, (2) Faktor-faktor yang menentukan Efektivitas Program Keluarga Harapan (PKH) dalam Penanggulangan Kemiskinan di Desa Molas Kecamatan Bongomeme Kabupaten Gorontalo. Metode penelitian ini menggunakan Jenis Penelitian Kualitatif dengan pendekatan deskriptif, sedangkan tehnik pengumpulan data yang digunakan adalah dengan observasi, wawancara, dan dokumentasi.Hasil penelitian ini menunjukkan (1) Efektivitas Program Keluarga Harapan (PKH) dalam Penanggulangan Kemiskinan Di Desa Molas Kecamatan Bongomeme Kabupaten Gorontalo ditinjau dari aspek Pemahaman Program, Ketepatan Waktu, Perubahan nyata sudah terlaksanan dengan baik,  namun dalam proses penetapan Sasaran Program terdapat masyarakat yang mampu secara ekonomi ditetapkan menjadi peserta program dan terdapat masyarakat yang memenuhi kriteria namun belum ditetapkan menjadi peserta program serta pelaksanaan program ini belum dapat menanggulangi kemiskinan di Desa Molas. (2) Faktor-Faktor yang Menentukan Efektivitas Program keluarga Harapan (PKH) dalam Penaggulangan Kemiskinan di Desa Molas Kecamatan Bongomeme Kabupaten Gorontalo, dilihat dari aspek Sasaran, Koordinasi, dan jumlah bantuan sudah terlaksana dengan baik, namun dalam pelaksanaan sosialisasi masih terdapat kendala seperti kurangnya partisipasi dari peserta program  serta sarana dan perasarana penunjang seperti Proyektor dan Pengeras suara yang belum memadai
Quality of Academic Administration Services at the Faculty of Social Sciences Gorontalo State University: Analysis with the SERVQUAL Model Rahman H. Lahabu; Asna Aneta; Juriko Abdussamad; Irawaty Igirisa; Fenti Prihatini Tui; Rustam Tohopi
International Journal of Economics, Business and Innovation Research Vol. 5 No. 01 (2026): December - January, International Journal of Economics, Business and Innovatio
Publisher : Cita konsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijebir.v5i01.2694

Abstract

Academic administration services are a central element in supporting the smooth educational process in higher education because it is the entrance to all student academic activities. This study aims to describe the quality of academic administration services at the Faculty of Social Sciences, Gorontalo State University using the SERVQUAL model. The research approach is qualitative with interview, observation, and documentation techniques. The results show that the reliability and physical evidence of the service are good, but responsiveness, reassurance, and empathy need to be improved especially in periods of high workload. The research recommends optimizing SOPs, increasing human resource capacity, and digitizing services to improve the quality of academic administration services.
Administrasi Publik Reflektif: Membangun Kerangka Kerja Berbasis Mekanisme Etiks : Bukti Dari Layanan Pertanahan Kota Gorontalo Yakob Noho Nani; Muchlis Akuba; Alfiah Agussalim; Juriko Abdussamad
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i3.5579

Abstract

Administrasi Publik Reflektif (RPA) diusulkan sebagai paradigma baru yang mengatasi keterbatasan epistemik model tata kelola dominan, Manajemen Publik Baru (NPM), Layanan Publik Baru (NPS), dan Tata Kelola Digital. Meskipun paradigma ini telah meningkatkan efisiensi, partisipasi, dan kapabilitas teknologi, paradigma ini masih belum lengkap karena kurangnya mekanisme yang dilembagakan untuk penalaran moral, penalaran bukti, penalaran deliberatif, dan pembelajaran evaluatif. Artikel ini mengembangkan kerangka teori berbasis mekanisme yang berasal dari bukti komparatif di kantor layanan pertanahan Indonesia. Mengacu pada wawasan dari pembelajaran organisasi, etika administratif, tata kelola epistemik, dan teori sosial yang berorientasi pada mekanisme, RPA dikonseptualisasikan sebagai kapasitas kelembagaan, bukan sebagai sifat individu. Studi ini mensintesis temuan lapangan komparatif untuk mengelaborasi Kerangka Tata Kelola Reflektif (RGF) : sebuah model empat mekanisme—dan Sistem Tata Kelola Reflektif (RGS) : sebuah arsitektur operasional yang menanamkan praktik reflektif ke dalam rutinitas. Artikel ini berkontribusi pada teori administrasi publik dengan mengartikulasikan (1) logika berbasis mekanisme refleksivitas kelembagaan, (2) kondisi kausal yang mendasari munculnya atau kegagalan kapasitas reflektif, dan (3) serangkaian proposisi teoretis yang didasarkan pada pengalaman nyata dan dapat diterapkan di seluruh domain layanan publik. Temuan ini memposisikan RPA sebagai paradigma pasca-digital yang mampu memperkuat kualitas penalaran, konsistensi keputusan, dan keadilan administratif dalam lingkungan layanan yang kompleks.
Gender and Governance: Exploring Women's Leadership in Private Higher Education in Gorontalo Tety Thalib; Asna Aneta; Zulaecha Ngiu; Juriko Abdussamad
Jurnal Ilmiah Multidisiplin Amsir Vol 3 No 2 (2025): Juni
Publisher : AhInstitute of Research and Community Service (LP2M) Institute of Social Sciences and Business Andi Sapada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62861/jimat amsir.v3i2.602

Abstract

This study aims to explore the dynamics of women's leadership in the governance of private universities in Gorontalo Province, focusing on the challenges, strategies, and their contributions to the quality of management of higher education institutions. Although the discourse of gender equality is increasingly strengthening in the world of education, the representation of women in strategic positions is still relatively limited. A qualitative approach was used with a case study method through in-depth interviews, participant observation, and document review in a number of private universities in Gorontalo. The results of the study indicate that women leaders have high adaptive capacity, build collaborative leadership models, and play an important role in driving institutional innovation. However, they still face various structural barriers, including gender stereotypes, patriarchal culture, and lack of internal policy support. This study concludes that empowering women's leadership not only has an impact on more inclusive and responsive governance, but also on improving the academic quality and governance of universities as a whole. The implications of these findings encourage the need for affirmative policies and institutional cultural transformation to strengthen participation in higher education leadership structures.
GENDER LEADERSHIP: INCLUSIVITY AND A HOLISTIC APPROACH IN PRIVATE UNIVERSITIES GORONTALO Tety Thalib; Asna Aneta, Zulaecha Ngiu, Juriko Abdussamad
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Vol. 2 No. 7 (2025): INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE (INJOLE)
Publisher : Adisam Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the implementation of inclusivity and holistic approaches in higher education in Private Universities (PTS) in Gorontalo, with an emphasis on the role of gender leadership in creating policies that support equality and diversity. Inclusivity in higher education includes providing equal access for all students, while a holistic approach focuses on the development of students as a whole, including academic, social, and character aspects. This study uses a qualitative approach with a case study method, involving in-depth interviews with leaders, lecturers, and students in several PTS in Gorontalo. The results of the study indicate that although a number of PTS in Gorontalo have implemented inclusive policies, there are still challenges related to limited resources and resistance to changes in patriarchal culture that affect gender equality in leadership. In addition, female leadership has been shown to play an important role in encouraging more inclusive policies and empowering female students. This study concludes that in order to achieve inclusive and holistic higher education, collaboration between leaders, lecturers, and students is important in developing policies that strengthen gender equality, as well as increasing women's participation in leadership positions in PTS. These findings are expected to provide recommendations for higher education policies in Gorontalo and Indonesia, especially to encourage gender equality and the development of women's leadership in higher education.
Gender and Governance: Exploring Women's Leadership in Private Higher Education in Gorontalo Thalib, Tety; Aneta, Asna; Ngiu, Zulaecha; Abdussamad, Juriko
Jurnal Ilmiah Multidisiplin Amsir Vol. 3 No. 2 (2025): Juni
Publisher : AhInstitute of Research and Community Service (LP2M) Institute of Social Sciences and Business Andi Sapada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62861/jimat.v3i2.898

Abstract

This study aims to explore the dynamics of women's leadership in the governance of private universities in Gorontalo Province, focusing on the challenges, strategies, and their contributions to the quality of management of higher education institutions. Although the discourse of gender equality is increasingly strengthening in the world of education, the representation of women in strategic positions is still relatively limited. A qualitative approach was used with a case study method through in-depth interviews, participant observation, and document review in a number of private universities in Gorontalo. The results of the study indicate that women leaders have high adaptive capacity, build collaborative leadership models, and play an important role in driving institutional innovation. However, they still face various structural barriers, including gender stereotypes, patriarchal culture, and lack of internal policy support. This study concludes that empowering women's leadership not only has an impact on more inclusive and responsive governance, but also on improving the academic quality and governance of universities as a whole. The implications of these findings encourage the need for affirmative policies and institutional cultural transformation to strengthen participation in higher education leadership structures.
Reassessing Indonesia’s Civil Servant Professionalism Index as a Competency Governance Framework in Land Administration Reform Hendrawana; Sastro M Wantu; Irawaty Igirisa; Yacob Noho Nani; Juriko Abdussamad
Journal of Political and Governance Studies Vol. 2 No. 2 (2026): April 2026
Publisher : Catalist Indo Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64670/jpgs.v2i2.100

Abstract

Background Public sector reform increasingly relies on professionalism indicators and competency measurement systems to strengthen bureaucratic capacity and institutional accountability. However, governance scholarship remains limited in explaining how professionalism measurement contributes to organizational learning and adaptive capacity in public institutions. This study aims to develop the Reflective Professionalism Governance Model (RPGM) to explain how professionalism governance operates within Indonesia’s land administration reform. Methods The research employed a conceptual-analytical design through a systematic literature review, policy document analysis, institutional document review, and conceptual synthesis. The data were drawn from Scopus-indexed international literature, Indonesian civil service professionalism regulations, the State Civil Apparatus Professionalism Index (IPASN) policy framework, and institutional reports on land administration. The analysis integrated perspectives from competency governance, public professionalism, organizational learning, and reflective governance. Results The findings reveal two institutional trajectories. First, administrative professionalism emerges when professionalism indicators function primarily as procedural compliance mechanisms emphasizing reporting, discipline, and numerical performance targets. Second, reflective professionalism governance develops when indicators are used for competency diagnosis, adaptive organizational learning, collaborative professionalism, and institutional capacity transformation. Conclusion This study concludes that sustainable bureaucratic reform requires professionalism indicators to function as reflective governance infrastructure rather than merely administrative evaluation tools. RPGM contributes to governance literature by reconceptualizing professionalism measurement as an adaptive governance mechanism in public sector reform.
Akuntabilitas Pelayanan Publik di Kantor Camat Batudaa Pantai Kabupaten Gorontalo Yulis Alinti; Zuchri Abdussamad; Juriko Abdussamad
Research Review: Jurnal Ilmiah Multidisiplin Vol. 4 No. 2 (2025): Research Review: Jurnal Ilmiah Multidisiplin (Agustus 2025 - Januari 2026)
Publisher : Transbahasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54923/researchreview.v4i2.280

Abstract

This study aims to evaluate the accountability of public service delivery at theBatudaa Pantai Subdistrict Office, Gorontalo Regency, focusing on three key aspects:service standards, handling of nonconformities, and prioritization of user needs.Thestudy is motivated by community complaints regarding service delays, unclearprocedures, and a lack of responsiveness from public officials, which have led to adecline in public satisfaction. A descriptive qualitative approach was employed, withdata collected through interviews, observations, and documentation. Data validity wasensured using triangulation techniques. The findings indicate that the implementation of Standard Operating Procedures(SOPs) at the Batudaa Pantai Subdistrict Office has not been consistently applied,resulting in discrepancies between established regulations and actual practices. Although efforts have been made by public officials to address these inconsistencies,they have been hindered by limited infrastructure and facilities. Furthermore, the needsof the community have not been fully prioritized due to low responsiveness and limitedcapacity of the apparatus. In conclusion, public service accountability at the Batudaa Pantai Subdistrict Office remains suboptimal. Therefore, cesary to strengthenSOP implementation, improve complaint-handling meclnisia an enent servicedelivery more toward public needs.
Dari Keteladanan Ke Empati Pelayanan: Model Kepemimpinan Transformasional Dalam Meningkatkan Kualitas Pelayanan Publik di DPM-PTSP Kabupaten Gorontalo Novi Pratiwi Usman; Yakob Noho Nani; Alexander Badjuka; Juriko Abdussamad; Abduls Muchlis Akuba
WATHAN: Jurnal Ilmu Sosial dan Humaniora Vol 3 No 2 (2026): WATHAN: Jurnal Ilmu Sosial dan Humaniora
Publisher : Fanshur Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71153/wathan.v3i2.556

Abstract

Kualitas pelayanan publik masih menjadi tantangan utama dalam administrasi publik, khususnya dalam memahami bagaimana kepemimpinan memengaruhi hasil pelayanan di luar prosedur formal dan mekanisme pengendalian administratif. Penelitian ini bertujuan menganalisis bagaimana kepemimpinan transformasional membentuk kualitas pelayanan publik di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPM-PTSP) Kabupaten Gorontalo. Penelitian menggunakan desain studi kasus kualitatif interpretif dengan data yang diperoleh melalui wawancara mendalam, observasi, dan analisis dokumen, kemudian dianalisis menggunakan pengkodean tematik. Hasil penelitian menunjukkan bahwa kepemimpinan transformasional bekerja melalui empat mekanisme utama. Keteladanan membentuk akuntabilitas melalui internalisasi integritas dan tanggung jawab; motivasi inspiratif memperkuat responsivitas melalui komitmen pelayanan; inovasi meningkatkan efisiensi melalui pembelajaran organisasi dan perbaikan proses kerja; serta perhatian personal membangun empati melalui hubungan interpersonal yang suportif. Penelitian ini mengembangkan model kepemimpinan transformasional dalam pelayanan publik yang menjelaskan bagaimana dimensi kepemimpinan menghasilkan outcome pelayanan yang berbeda melalui mekanisme organisasi yang spesifik. Temuan ini memperluas literatur kepemimpinan transformasional dengan memberikan penjelasan yang lebih rinci mengenai bagaimana kepemimpinan diterjemahkan ke dalam akuntabilitas, responsivitas, efisiensi, dan empati dalam organisasi pelayanan publik.
Co-Authors Abduls Muchlis Akuba Abdussamad, Siti Nurcahyati Adam, Sitti Noer Fadhillah Ahmad Ramadhan Djahidi Akuba, Abdul Mukhlis Alexander Badjuka Alfiah Agussalim Alfiyya Vansolang Amelia Abdullah Andi Subhan Andika S Tabanal Anggriani Makasisahe Ani Heryani Ariawan, Ariawan Arif Bobihu arifin tahir Asna Aneta Atuna, Putri Aulia Ramadania Saleh Cika Yudarsi Puhi Dela Puspita Labaso Delvi Murlia Mamonto Delvina oktafiani kasim Ditha Syahdyan Almaulita Dwi Indah Yuliani Solihin Dwi Ratnasari Edhi Ismail Eka Zahra Solikahan Endang Fatmawati Faisal Daimun Fatmawati Mohamad Fenti Prihatini Dance Tui Fenti Prihatini Tui Fenti Prihatini Tui Gaffar, Gaffar Hamim, Suci Handayani Hanasi, Raihan A. Hendrawana Hola, Miftahulzana Ibrahim, Sri Rahmawaty Indri Patra Irawati Igirisa Irawaty Igirisa Ismet Sulila Joko Tri Brata Karim Kasim, Kartika Labaso, Dela Puspita Lhiiyawati Molamahu M. Wantu, Sastro Maku, Nurandini Malasari Mantali, Idham Marhaba, Marwan Maryam Hasan Mochammad Sakir Moh Dani Moh. Muhrim Tamrin Moh. Rivaldy Moobongu Mohamad Raga Vael Walangadi Mowuu, Dewi Cantika Putri Mozin, Sri Yulianty Muchlis Akuba Muchlis Akuba Nadia, Asri Naufal R. Races Ngiu, Zulaecha Novanda Suratinoyo Novi Pratiwi Usman Nur Fadli Umar Nursia Daeng Salasa Nurul Khairunnisa Kobis Oksin Mawikere Oktaviani Kaku Pakaya, Abdul Malik Pakaya, Rahmatia Pateda, Rahmatia Prihatini Tui, Fenti R, Risman Rahman H. Lahabu Rahmatiah Rahmatiah Rahmisyari Rahmisyari Ramla Inaku Rina Pratiwi Pudja I. A Riskawaty Ma’ruf Romy Tantu Rosman Ilato Rusli Isa Rusmulyadi, Rusmulyadi Safitri, Vincentia Violeta Eka Sakira Achmad Alamri Salihi, Irvan Santi Rauf Sastro M Wantu Silva R. Uno Sinta R Dulalimo Siti Nurmardia Abdussamad Siti Rahmawati Abas Soga, Sukmawan Sri Ramla Dali Sri Susanti Said supangkat, Nur Rahma Ningsih Swastiani Dunggio Swastiani Dunggio Syahrir Abdussamad Syamsyah, Nur Talib, Meutia Esania Tantu, Romi Tety Thalib Tety Thalib Tety Thalib Thalib, Nurhairatnie Thalib, Tety Tohopi, Rustam Tui, Fenti Prihatini D. Udin Hamim Udin Hamim Usman, Fadli Winda Putri A. Hurudji Yacob Noho Nani Yakob Noho Nani Yakob Noho Nani Yanti Aneta Yulis Alinti Zuchri Abdussamad Zulfa Nisa’un Nafisah