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Santosa, Wahyuningsih
Universitas Trisakti
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How Industry 4.0 and Knowledge Management Shape Sustainable Performance Unequally? Indah Kurniawaty; Willy Arafah; Wahyuningsih Santosa
Inkubis : Jurnal Ekonomi dan Bisnis Vol. 8 No. 2 (2026): INKUBIS Jurnal Ekonomi Dan Bisnis
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/inkubis.v8i2.275

Abstract

Background: Pharmaceutical manufacturers face growing pressure to achieve sustainable performance while meeting strict regulations and adapting to digital transformation. However, the impact of Industry 4.0 technologies and knowledge management on sustainable performance remains inconsistent, especially in highly regulated environments. Objective: This study investigates the differing effects of Industry 4.0 and knowledge management on sustainable performance and explores the moderating role of transformational leadership in pharmaceutical manufacturing. Methods: Survey data were collected from 425 managers working at Good Manufacturing Practice (GMP)-certified pharmaceutical firms in the Jabodetabek region of Indonesia and analyzed using partial least squares structural equation modeling (PLS-SEM). Results: The results demonstrate that Industry 4.0 has a positive and significant direct effect on sustainable performance, confirming its role as an operational enabler in regulated environments. In contrast, knowledge management has no significant direct effect on sustainable performance, indicating that its contribution remains limited when it is primarily associated with compliance and documentation practices. Transformational leadership negatively moderates the relationship between Industry 4.0 and sustainable performance, suggesting a misalignment between this leadership style and the need for process stability during the early stages of digital implementation. Conversely, transformational leadership positively moderates the relationship between knowledge management and sustainable performance, indicating that leadership conditions influence the extent to which knowledge management contributes to performance outcomes. Conclusion: These findings suggest that organizational capability effectiveness depends on alignment with leadership style. Managers should stabilize digital processes and promote knowledge management through learning-oriented leadership to improve sustainable performance.
Dampak Kapasitas Penyerapan dan Ketangkasan Rantai Pasok Terhadap Kelincahan dan Ketahanan Rantai Pasok Ghian Aidil Akmal; Wahyuningsih Santosa; Ratna Darasih; Dorina Widowati
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.1590

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Kapasitas Penyerapan Rantai Pasok (Supply Chain Absorptive Capacity/SCAC) dan Ketangkasan Rantai Pasok (Supply Chain Ambidexteri-ty/SCAB) terhadap Kelincahan Rantai Pasok (Supply Chain Agility/SCAG) dan Ketahanan Rantai Pasok (Supply Chain Resilience/SCR) pada industri konveksi di Jakarta pascapandemi COVID-19. Pandemi global telah menimbulkan gangguan signifikan terhadap operasional rantai pasok, sehingga menuntut perusahaan untuk memiliki kemampuan adaptasi dan ketahanan yang lebih kuat. Penelitian ini menggunakan pendekatan kuantitatif dengan jenis penelitian eksplanatori. Data diperoleh melalui survei kuesioner terhadap 180 responden dan dianalisis menggunakan metode Partial Least Squares–Structural Equation Modeling (PLS-SEM). Hasil penelitian menunjukkan bahwa SCAC dan SCAB berpengaruh positif dan signifikan terhadap SCAG. Selanjutnya, SCAG terbukti berpengaruh positif terhadap SCR, sementara SCAC dan SCAB juga memiliki pengaruh langsung yang signifikan terhadap SCR. Temuan ini mengindikasikan bahwa perusahaan yang mampu menyerap pengetahuan eksternal secara efektif serta menyeimbangkan efisiensi operasional dan inovasi memiliki kemampuan yang lebih baik dalam merespons gangguan dan memulihkan kinerja rantai pasok. Penelitian ini memberikan kontribusi empiris dalam pengembangan kajian manajemen rantai pasok, khususnya terkait peran ka-pasitas penyerapan dan ambidexterity dalam memperkuat kelincahan dan ketahanan rantai pasok pada industri manufaktur skala kecil dan menengah pascapandemi.
The Effect of Information Integration on Port Performance: The Mediating Role of Supply Chain Management Practices and Port Community Operational Capability Kahfi Ambiya; Triwulandari Satitidjati Dewayana; Wahyuningsih Santosa
Jurnal Maksipreneur Vol 15 No 2 (2026)
Publisher : Universitas Proklamasi 45

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30588/jmp.v15i2.2594

Abstract

The acceleration of digitalization in maritime logistics necessitates a comprehensive understanding of information integration mechanisms affecting port operational excellence. This study investigates the impact of internal and external information integration on port performance through the mediating roles of supply chain management practices and port community operational capability. Employing an explanatory quantitative approach, data were collected from 299 stakeholders across Indonesian port communities using a purposive sampling technique. Partial Least Squares Structural Equation Modeling analysis reveals that internal information integration indirectly influences port performance exclusively through both mediating variables, whereas external information integration demonstrates both direct and indirect effects. Supply chain management practices and port community operational capability serve as significant mediators, confirming Resource-Based View and Dynamic Capabilities Theory propositions. Findings indicate that effective digitalization transcends technological infrastructure advancement, requiring organizational capability development and collaborative ecosystem cultivation among stakeholders. This research contributes to theoretical advancement in port information integration literature and provides practical implications for port authorities to prioritize external collaboration, strengthening, and capability-building initiatives for optimizing digital transformation outcomes.
The Role Of Knowledge Management In Increasing Organizational Flexibility To Face The Changes Brought By The Industrial Revolution 4.0 Herman Oddyansyah Felani; Wahyuningsih Santosa; Panca Purakusuma Idris
Eduvest - Journal of Universal Studies Vol. 4 No. 9 (2024): Journal Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v4i9.1632

Abstract

The importance of knowledge management integration in increasing organisational flexibility in the midst of the Industrial Revolution 4.0, which demands rapid adaptation and responsiveness, requires organisations to continue to innovate in the dynamics of change. The purpose of this study is to explore the relationship between knowledge management and organisational flexibility and provide practical recommendations to optimise the application of knowledge management to improve organisational responsiveness. The research method uses a qualitative approach with literature study as the main source of data. The results revealed that effective integration between knowledge management and organisational flexibility can provide a significant competitive advantage. However, in its implementation, there are obstacles such as cultural resistance and technological limitations. The conclusion of this study confirms that a thorough and integrated application of knowledge management is the key to increasing organisational flexibility in the digital era. The implication of these findings is the need for organisational commitment to build a culture of knowledge sharing, adopt technologies that support knowledge management and align strategies with overall business objectives to ensure success in the face of change and maintain competitiveness in a dynamic market.
Factors Affecting Cold Chain Logistics Performance with Supply Chain Resilience as a Mediating Variable Zaky Assiddiqie; Triwulandari Satitidjati Dewayana; Wahyuningsih Santosa
Eduvest - Journal of Universal Studies Vol. 6 No. 3 (2026): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v6i3.52869

Abstract

This research aims to analyze the influence of demand, quality, technology, and cold chain logistics risks on supply chain resilience and its impact on cold chain logistics performance, including the role of supply chain resilience as a mediating variable. The study employs a quantitative approach using a survey method targeting stakeholders in the cold chain logistics industry, with data analyzed through Structural Equation Modeling (SEM). The results show that demand, quality, and technology have a positive effect on supply chain resilience, whereas cold chain logistics risks have no significant effect. Supply chain resilience is proven to have a positive and significant effect on cold chain logistics performance and mediates the influence of demand, quality, and technology on performance, while mediation through the risk variable is not supported. Additionally, technology and cold chain logistics risks have a direct effect on cold chain logistics performance. These findings confirm that improving cold chain logistics performance is more effectively achieved by strengthening supply chain resilience through robust demand management, consistent quality systems, and the application of technology. This conclusion can serve as a basis for managerial decision-making and cold chain logistics policy development..
Transformasi Lean Management di Industri Pertambangan: Dampaknya terhadap Kinerja Rantai Pasok dan Efisiensi Biaya Operasional Ariyanto Wibowo; Wahyuningsih Santosa; Triwulandari Satitidjati Dewayana
Sains: Jurnal Manajemen dan Bisnis Vol 18, No 1 (2025)
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35448/jmb.v18i1.34941

Abstract

This study aims to analyze the impact of Lean Management implementation on supply chain performance and operational cost efficiency in the Indonesian mining sector. Amid increasing global pressures for efficiency and sustainability, the lean approach has become a critical strategy to eliminate waste and enhance supply chain responsiveness. A quantitative method was employed using a survey distributed to 156 respondents, including Heads of Mining Engineering, logistics managers, and relevant operational personnel. Data were analyzed using Structural Equation Modeling with the Partial Least Squares (PLS-SEM) approach. The results reveal that Lean Supply Chain Practices (LSCP) significantly mediate the relationship between Lean Management Implementation (LMI) and improvements in both supply chain performance (SCP) and operational cost efficiency (OCE). Furthermore, Organizational Readiness (OR) positively moderates the relationship between LMI and LSCP, although the effect is moderate. These findings underscore that the success of lean transformation in the mining industry heavily depends on organizational preparedness and integrated supply chain practices. These findings offer practical guidance for mining firms and contribute to the refinement of lean transformation theory in extractive supply chains.
THE EFFECT OF GREEN SUPPLY CHAIN MANAGEMENT PRACTICES ON CONSUMER WILLINGNESS TO PAY MORE: AN ANALYSIS OF THE ROLE OF MEDIATION AND MODERATION Hadist Fadhillah; Wahyuningsih Santosa; Dorina Widowati
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 1 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18553890

Abstract

This study aims to analyze the influence of green supply chain management practices on consumers' willingness to pay more by considering the mediating role of consumer-perceived product performance and the moderating role of consumers' moral orientation towards the environment. The background of this study is based on increasing public concern about sustainability issues and high consumer demand for more environmentally friendly business practices, particularly in the coffee shop industry in Jakarta. The research method used a quantitative approach with a purposive sampling technique, involving 289 respondents from Generation Z and Millennials who had purchased products from coffee shops implementing green supply chain management practices. The results showed that green supply chain management practices positively influenced consumers' willingness to pay more and perceived product performance. Product performance was also shown to increase willingness to pay more and mediate the relationship between green supply chain practices and willingness to pay more. However, consumers' moral orientation towards the environment did not moderate either relationship. These findings emphasize the importance of optimizing green supply chain practices to increase product value while encouraging consumers' willingness to pay more.
Peran Ketahanan Rantai Pasok dalam Memediasi Pengaruh Digitalisasi Rantai Pasok terhadap Kinerja Rantai Pasok Richard Fleeming Himawan; Wahyuningsih Santosa; Ratna Darasih; Dorina Widowati
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.5688

Abstract

Penelitian ini bertujuan untuk menginvestigasi pengaruh digitalisasi terhadap ketahanan dan kinerja rantai pasokan dalam konteks industri pakaian jadi. Dengan menggunakan pendekatan berbasis teori kapabilitas dinamis, studi ini mengembangkan model teoritis yang menghubungkan digitalisasi rantai pasokan (Supply Chain Digitalization/SCD), ketahanan rantai pasokan (Supply Chain Resilience/SCR), dan kinerja rantai pasokan (Supply Chain Performance/SCP). Data dikumpulkan melalui survei terhadap 160 karyawan di perusahaan manufaktur pakaian jadi. Hasil analisis menunjukkan bahwa digitalisasi memiliki dampak positif terhadap tiga dimensi utama ketahanan: kemampuan penyerapan, kemampuan respons, dan kemampuan pemulihan. Ketiga dimensi tersebut terbukti menjadi mediator penting dalam hubungan antara digitalisasi dan peningkatan kinerja rantai pasokan. Temuan ini mengindikasikan bahwa strategi digitalisasi yang terintegrasi dapat meningkatkan efisiensi, fleksibilitas, dan stabilitas operasional, terutama dalam menghadapi kondisi pasar yang tidak pasti. Secara praktis, penelitian ini memberikan panduan bagi perusahaan tekstil dan garmen untuk mengembangkan strategi ketahanan berbasis teknologi guna memperkuat posisi mereka di pasar yang dinamis pasca pandemi COVID-19.
A Review of Employee Retention Strategies in Travel Companies Bambang Gunarto; Alfath Sandjaya; Willy Arafah; Wahyuningsih Santosa; Agustinus Sri Wahyudi
Indonesian Journal Economic Review (IJER) Vol. 6 No. 3 (2026): September
Publisher : Divisi Riset, Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59431/ijer.v6i3.926

Abstract

Employee retention presents a significant challenge within human resource management, particularly in the travel industry, characterized by intense competition in the labor market, ongoing digital transformation, and shifting employee expectations. This study aims to analyze and synthesize the existing literature on strategies for employee retention by evaluating the roles of training, reward systems, and work-life balance, as well as their interrelations with work motivation and organizational commitment. A qualitative approach was adopted utilizing a Systematic Literature Review (SLR) methodology. Relevant articles published between 2019 and 2025 were identified, screened, evaluated, and synthesized in accordance with PRISMA guidelines. The findings reveal that competency-based training, equitable reward systems, and effective work-life balance policies are essential strategic practices that enhance employee motivation, bolster organizational commitment, and improve retention rates. Moreover, work motivation and organizational commitment act as critical psychological mechanisms elucidating how strategic human resource management practices influence employees' decisions to remain with an organization. This study proposes a conceptual model that integrates the Resource-Based View (RBV), Strategic Human Resource Management (SHRM), and Social Exchange Theory (SET) to offer a more comprehensive understanding of employee retention within the travel industry. The findings contribute to the advancement of human resource management literature and provide practical insights for organizations aiming to design sustainable employee retention strategies that enhance competitiveness and long-term performance.
THE EFFECT OF GREEN SUPPLY CHAIN MANAGEMENT PRACTICES TOWARDS CONSUMER PURCHASE INTENTION AND WILLINGNESS TO PAY PREMIUM: MEDIATION AND MODERATION ANALYSIS Hadith Fadhillah; Wahyuningsih Santosa; Dorina Widowati; Ratna Darasih
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 1 (2026): February
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19482754

Abstract

This study aims to analyze the effect of green supply chain management practices on consumers' purchase intention and willingness to pay premium using mediation and moderation analysis. This study obtained data by distributing online questionnaires to Generation Z and Millennial consumers who had purchased products from coffee shops that had implemented green supply chain management practices in Jakarta. The sample used in this study consisted of 289 respondents. The data analysis method used was SEM-PLS analysis using SmartPLS software. The results of this study indicate that green supply chain management practices have a positive effect on perceived product performance, willingness to pay premium, and consumer purchase intention. The results also show that perceived product performance mediates purchase intention but does not mediate consumers' willingness to pay more. Consumers' moral orientation towards the environment does not moderate the direct effect of green supply chain management practices on the other three variables.
Co-Authors AA Hubur agung setiawan Agustinus Sri Wahyudi Alfath Sandjaya Ali Akbar Alifia Silvi Fatiha Alvin Alvin Amaliah Khairunissa Anantama, Elgan Andreas Wahyu Gunawan Putra Andri Dayarana K. Silalahi Anggraeni, Laurensia Puspita Anya Sitaresmi Pribadi Aprilianti, Ester Arif Rohman Khakim Arif Rohman Khakim Ariyanto Wibowo Arrum Anggraini Darmawan Asifah, Fenny Amelia Asih, Rayi Retno Dwi Astrid Maria Esther, Astrid Maria Atiqa Firani Balfas Amril Ayra, Alisha Deeba Bagas Koro, Kunto Bahtiar Usman Bambang Gunarto Banu Hanif Berliyanti, Dita Oki Bogi Aveda Akbar Chelsea Chentika Priscylla Dalimunthe, Yulia Mayam Sari Darasih, Ratna Darwin Raja Unggul Saragih Debbie Aryani Tribudhi Debby Sri Haryanti Desca Fortuna Desca Fortuna Dessy Apriyani Devina, Devina Devita Nur Ekasari Dewanti, Sabrina Ayu Dewayana, Triwulandari Satitidjati Dewi Kinanti Khasanah Dewi Sabrina Eka Putri Diamond Crisandhy Pellondou Dian Octaviani Dimas Aulia Kalimantoro Dinar Ludwinia Azzahra Dita Oki Berliyanti Ditosando Yudonegoro Dorina Widowati Dorina Widowati Dwi Astuti Edgar Paruli Ekawanto, Iwan Elgan Anantama Ervina Kencana, Maharani Faradisa Yulansa Farah Margaretha Fatik Rahayu Febby Annisa Febri Putra Pratama Karman Fenisa, Dorotea Fortuna, Desca Gadi Dzakwan, Ikkyu Gatri Lunarindiah Gatri Lunarindiah Ghian Aidil Akmal Hadi Hidayat Hadist Fadhillah Hadith Fadhillah Halim, Lunario Rizal Hanafis Hanafis Hanif, Banu Haryanti, Debby Sri Haryanto, Jennifer Victoria Astari Herman Oddyansyah Felani Holis, Nurul Ichlas Nur Alam Ikrima, Ikrima Imat, Ade Indah Kurniawaty Jennifer Victoria Astari Haryanto Jennifer Victoria Astari Haryanto Jihan Fajriati Mardhiyah Junike Susan Medah Kahfi Ambiya Kenny Brescia Lourentika kevin Letsoin Khoirunisa, Khoirunisa Kinanti Khasanah, Dewi Kinnary, Nyimas Rizky Kristian Chandra Kunto Bagas Koro Laurentius Vita Baskara Letsoin, kevin Lukas, Yoram Alfi Lunarindiah, Gatri Masagus Asaari Masniarara Aziza Balfas Amril Muhamad Aditiya Muhammad Aditiya Muhammad Ikhsan Harsono Muhammad Rayzan Muvasha Muhammad Shafiq Mutiara, Nabila Nabila Hardiyanti Najiv Kaylani Adha Elwa Najwa Nathania Aisyah Pahlevi Nauranni Tishaza Joenoes Nico Lukito Nirdukita Ratnawati Octaviani, Dian Panca Purakusuma Idris Paruli, Edgar Pratiwi, Putri Mega Priputranto, Muhammad Abid Puan Arthemisia Putra Safi’i, Agha Rafif Putri Mega Pratiwi Rafmadini, Natasya Rahayu Kencana Wati Rahayu Rahayu Ramadhani, Andri Rangga Atmanda Ratna Darasih Ratna Darasih Ratna Darasih Rayhan Fadillah Rayhan Rayhan Richard Fleeming Himawan Richard Fleeming Himawan Rizki Sulaeman Rosalin, Gustina S.Pantja Djati Saidah Saidah Sanita Nurfadilah Satrio Wibisono, Krisna Bayu Selly Setiati Pratiwi Shafia Najla Sinta Miranti Sirotin Amalia Sisca Damayanti Sitaresmi Pribadi, Anya Slamet Wiyono Soeharjoto, Soeharjoto Sofie Suci Nur Rahmadhani Sumiyarti Sumiyarti Sumiyarti Syifa Fauziah Tobing, Angelyn E Nauli Tri Wulandari Satitidjati Dewayana Tri Wulandari Satitidjati Dewayana Triwulandari Satitidjati Dewayana Triwulandari Satitidjati Dewayana Triwulandari Satitidjati Dewayana Triwulandari Satitidjati Dewayana Triwulandari Satitidjati Dewayana Dewayana Triwulandari SD, Triwulandari Triwulandari Triwulandari Utomo, Emily Rachel Verly, Christella Velita Vita Baskara, Laurentius Vriyanie, Delvi Addelia Wahyu Nurmasari Wibowo, Muchamad Bagus Satrio Willy Arafah Wong, Francisca Lutfia Xaviera, Reginata Yanu Agung Priyanto Yudhitya Gandhi Santosa Yuono, Karisa Intan Devanti Zaky Assiddiqie