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Endah Pujiastuti
Universitas Semarang
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

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Journal : Journal Healthcare Education

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PENGARUH PROFESIONALISME DAN KETERAMPILAN PERAWAT TERHADAP MUTU PELAYANAN KEPERAWATAN RUMAH SAKIT Pujiastuti, Endah; Purwadhi, Purwadhi; Restiani Widjaja, Yani
Journal Healthcare Education Vol. 1 No. 2 (2023): Volume 1 No. 2 2023
Publisher : Yayasan Healing and Healthcare Education

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Abstract

The quality of nursing services, as an indicator of the quality of health services, is a key element that influences public perceptions of the image of health service institutions. The importance of the role of professional nursing services in hospitals is very large, considering that nursing as a profession has the largest number of workers in the hospital environment, they are closest to patients, and also interact with families. The aim of the research was to determine the factors that influence the quality of nursing services at Mitra Anugerah Lestari Cimahi Lestari General Hospital. Method; This is a quantitative analytical cross sectional correlation research. The population in this study was 125 nurses at Mitra Anugerah Lestari Cimahi Hospital. The sample used was 104 people. Results; Most of the respondents were considered professional nurses, namely around 56.7% and skilled nurses, namely around 55.8%. Conclusion; The professionalism and skills of nurses influence the quality of nursing services with a sig value of 0.007. Suggestion; Developing strategies to improve interprofessional communication and coordination can optimize overall nursing service outcomes
Co-Authors A. Heru Nuswanto Abib, Agus Saiful Abib, Agus Saiful Agung Prasetyo, Raden Soeko Aisyah Nurhaliza Aisyah Nurhalizah Akbar, Ahmad Faiz Albertus Heru Nuswanto Alif Utama, Daffa Ani Triwati Annisa, Qiki Arif, Deni Bustanul B. Rini Heryanti Baitipur, Mardiana Nisa Balla Wahyu Budiarto Dewi Tuti Muryati Dewi Tuti Muryati, Dewi Tuti Dewi, Reny Puspita Dharu Triasih Dharu Triasih Dharu Triasih Dhian Indah Astanti, Dhian Indah Donny Dharmawan Efi Yulistyowati Elizabeth Faisal, Muhmmad Mahfudz Firman Dera Fitriana Noor Khayati HARIYANTO, MASHUDI Iip Dyah Kusumaningati Kadi Sukarna Karyadi, Sugeng Kespandiar, Tengku Khaidar Alifika El Ula Kukuh Sudarmanto Kusumaningati, Iip Dyah M.I.S, Ardhia Regita Mahendra Hakim Misrofingah Muhammad Iftar Aryaputra, Muhammad Iftar Muhammad Junaidi Mukharom Mukharom Mukharom Mukharom Musran Munizu Nilaiana, Nilaiana Nugraha, Rizky Cahya Nuswanto, A Heru Nuswanto, A Heru P. Karo-karo, Alex Pandiangan, Saut Maruli Tua Panggabean, Ester Romauli Perkasa, Ronald Arya Bayu Prasetyo, Puji Hendro Praviesta, Melati Surya PT, Bramastyo Wisnu Purwadhi Purwadhi Putri Seprina Rahma Kusuma Wardani Riana, Rati Rinaldo, Ridho Rinaldo Roy Setiawan RR. Ella Evrita Hestiandari Saiful Abib, Agus Sani Pratiwi, Alya Saputra, Syafiq Aryanta Manggala Saut Maruli Tua Pandiangan Septiandani, Dian SILVIA EKASARI Siti Annisa Wahdiniawati, Siti Annisa Sonhaji Sonhaji Sri Rejeki Subaidah Ratna Juita Suhartoyo Suhartoyo, Suhartoyo Sukimin Supriyadi Supriyadi Susilo Utomo Suwandi, Dedy Tamba, Tumanda Tri Mukyani Tri Mulyani Tri Mulyani Triasih, Dharu Usmia, Sitti Yani Restiani Widjaja, Yani Restiani Yulistyowati, Efi Yulistyowati, Evi Zaenal Arifin Zaenal Arifin Zahira Kirana Zalogo, Erasma Fitilai