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All Journal Ijtimaiyah: Jurnal Ilmu Sosial dan Budaya JURNAL PENDIDIKAN TAMBUSAI AMALIAH: JURNAL PENGABDIAN KEPADA MASYARAKAT Majalah Ilmiah Warta Dharmawangsa Jurnal Sosial Humaniora Sigli JPM: JURNAL PENGABDIAN MASYARAKAT International Journal of Educational Review, Law And Social Sciences (IJERLAS) International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) ProBisnis : Jurnal Manajemen Jurnal Pengabdian Masyarakat Inovasi Jurnal Ilman: Jurnal Ilmu Manajemen International Journal of Economics (IJEC) Socius: Social Sciences Research Journal AT TARIIZ : Jurnal Ekonomi dan Bisnis Islam Journal of Innovative and Creativity Public Service And Governance Journal Journal of Sharia Business Management RESPINARIA: Jurnal Pengabdian Kepada Masyarakat International Journal of Islamic Business Management
Hablil Ikhwana
Universitas Alwashliyah
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The Influence of Work Motivation and the Implementation of an HR Management System on Teacher Performance at Nurul Amaliyah Private Vocational High School Muhammad Riza Hakim; Winda Wardhani; Radiah R; Hablil Ikhwana
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 4, No 4 (2026): November 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.23580078

Abstract

This study examines the influence of work motivation and the implementation of an HR management system on teacher performance at Nurul Amaliyah Private Vocational High School. The background includes the need for diverse human resources and challenges in the workplace, where low performance can hinder work. The purpose of the study was to analyze the significant relationship between work motivation and the implementation of an HR system on performance, with the hope of providing insights for performance improvement. This study involved 41 teachers as subjects using a saturated sampling technique, and data were collected through questionnaires, interviews, and observations. Based on the results of primary data regression processed using SPSS 26. The method used in this study is a quantitative method with several tests, namely reliability analysis, classical assumption test, and multiple linear regression test. Based on the results of multiple linear regression as follows: Y = 0.531 + 0.809 + 0.310 + e. Partially, the work motivation variable (X1) has a positive influence on teacher performance at Nurul Amaliyah Private Vocational School, as evidenced by the calculated t value t table (5.984 2.014), while the implementation of the HR system variable (X2) also has a significant influence on teacher performance at Nurul Amaliyah Private Vocational School as evidenced by the calculated r r table (2.940 2.014). Simultaneously, the work motivation variable (X1) and the implementation of the HR system (X2) have a positive influence on teachers at Nurul Amaliyah Private Vocational School. This means that the hypothesis in this study can be accepted, as evidenced by the calculated F value F table (43.104 3.20). The work motivation variables (X1) and the implementation of the HR system (X2) were only able to influence teacher performance by 87.7%, while the remaining 12.3% was influenced by other variables not examined in this study.
Qualitative Analysis of Job Satisfaction of Employees at Bogak Besar Village Office, Teluk Mengkudu Subdistrict, Serdang Bedagai Regency Pittauli Daeli; Hablil Ikhwana; Ilfi Rahmi Putri; Fahri Alamsyah
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 4, No 4 (2026): November 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.23757684

Abstract

Job satisfaction is a crucial aspect of human resource management that directly affects performance, loyalty, and the quality of public services. In the context of village governance, employee satisfaction serves as a key indicator of organizational effectiveness. This study was conducted at Bogak Besar Village Office, Teluk Mengkudu Subdistrict, Serdang Bedagai Regency, aiming to analyze the level of employee job satisfaction and the factors influencing it based on their experiences and perceptions. The research employed a qualitative approach using in-depth interviews, participatory observation, and documentation study. The main informants were village employees, the head of the village, and the village secretary. Data analysis was carried out through reduction, presentation, and conclusion drawing with triangulation verification. Findings reveal that employee job satisfaction is influenced by six main factors: work environment, interpersonal relations, leadership, recognition and rewards, fulfillment of rights and welfare, and work motivation. The work environment is considered supportive, though physical facilities remain limited. Interpersonal relations are harmonious, strengthened by a family-like atmosphere. Leadership is perceived as democratic, open, and participatory. Recognition is mostly non-material but effectively enhances motivation. Employee rights and welfare comply with regulations, though not fully proportional to workload. Work motivation largely stems from internal factors such as responsibility, sincerity, and dedication.
The Effect of Work Discipline and Internal Supervision on Community Satisfaction with Public Services in Pekan Sialang Buah Village, Teluk Mengkudu District, Serdang Bedagai Regency Cindi Maisuci; Hablil Ikhwana; Riny Viri Insy Sinaga; Muhammad Rum Lubis
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 4, No 4 (2026): November 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.23500292

Abstract

This study aims to analyze the influence of work discipline and internal supervision on community satisfaction with public services in Pekan Sialang Buah Village, Teluk Mengkudu District, Serdang Bedagai Regency. The research employed a quantitative approach by distributing questionnaires to 98 respondents who directly received administrative services. The results show that work discipline significantly affects community satisfaction, with a t-value of 2.87 1.98 and a significance level of 0.005 0.05. Internal supervision also has a significant effect, with a t-value of 2.45 1.98 and a significance level of 0.016 0.05. Simultaneously, work discipline and internal supervision significantly influence community satisfaction, with an F-value of 5.67 3.10 and a significance level of 0.024 0.05. The coefficient of determination (R²) of 0.42 indicates that both variables explain 42% of the variation in community satisfaction, while the remaining percentage is influenced by other factors. These findings confirm that strengthening officials’ discipline and internal supervision are key factors in improving the quality of village public services. Based on the results, it is recommended that the village government enforce stricter attendance and punctuality rules, strengthen performance evaluation systems with clear indicators, and utilize information technology to support more effective supervision. Furthermore, continuous training should be provided to village officials to enhance professionalism and friendliness in serving the community.
Pengaruh Pelatihan dan Kedisiplinan Kerja terhadap Kinerja Pegawai BPBD Serdang Bedagai Afrilarisa Koto; Hablil Ikhwana; Suriana S
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 4, No 2 (2026): September 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.22843221

Abstract

This study highlights the strategic role of the Regional Disaster Management Agency (BPBD) of Serdang Bedagai Regency in ensuring disaster preparedness and rapid response. The performance of BPBD employees is a key indicator of disaster management success, believed to be influenced by disaster management training and work discipline. However, no empirical study has quantitatively mapped the relationship between these variables and employee performance. The purpose of this research is to analyze the effect of disaster management training and work discipline, both partially and simultaneously, on the performance of BPBD employees in Serdang Bedagai Regency. The method used is a quantitative approach with a survey conducted through closed questionnaires based on a Likert scale. The research population consists of all 47 BPBD employees, and due to the relatively small size, a saturated sampling technique was applied, making the entire population the sample. Data analysis was carried out using multiple linear regression, supported by validity and reliability tests, classical assumption tests, t-tests, F-tests, and the coefficient of determination (R²). The findings show that disaster management training significantly affects employee performance, with a t-value of 1.607 and a significance level of 0.015. Work discipline also has a significant effect, with a t-value of 0.940 and a significance level of 0.035. Simultaneously, both variables significantly influence employee performance, with an F-value of 1.565 and a significance level of 0.021. The R² value of 0.660 indicates that training and discipline together explain 66% of the variation in employee performance, while the remaining 34% is influenced by other factors.
A Qualitative Study on the Dynamics of Vertical Communication at the Pematang Setrak Village Office, Teluk Mengkudu District, Serdang Bedagai Regency Ahmad Khairi; Hablil Ikhwana; Zulaili Z; Subaktiar S
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 4, No 4 (2026): November 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.23437549

Abstract

Organizational communication serves as the core foundation for coordination within village government environments. In practice, however, one-way communication dominance, information asymmetry, and psychological or cultural barriers are frequently observed. This study aims to qualitatively analyze the dynamics of vertical communication (patterns, barriers, and strategies) between superiors and subordinates at the Pematang Setrak Village Office, Teluk Mengkudu District, Serdang Bedagai Regency. The research method employed is a descriptive qualitative approach utilizing thematic analysis. Primary data were gathered through in-depth interviews, participatory observation, and documentation. The research informants included the village head, village secretary, heads of affairs (kaur), heads of sections (kasi), hamlet heads, and administrative staff. The results indicate that the Village Head implements a combination of communication patterns, dominated by informal channels at 70% and formal channels at 30%. The flow of instructions and reporting is structured hierarchically through the Village Secretary. The primary barriers identified include the local Javanese-Sumatran (pujakesuma) culture which triggers feelings of reluctance (ewuh pakewuh), gaps in age and digital literacy, limited coordination time, signal constraints for hamlet heads, and semantic distortions in digital instructions. To overcome these, implemented strategies include a democratic-participatory approach via coffee mornings, a document filtering system, and to-the-point reporting.
The Influence of Work Targets and Career Development on Employee Performance at PT Multi Alam Prima Rasa Medan Nuraisyah Nasution; Yuni Andri Ekawati; Elwardi Hasibuan; Hablil Ikhwana
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 4, No 4 (2026): November 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.23571178

Abstract

This study aims to analyze the effect of work targets and career development on employee performance at PT Multi Alam Prima Rasa Medan in Medan, both partially and simultaneously, as well as to determine the magnitude of the influence of these variables on employee performance. This study employed a quantitative approach with an associative research design while the population and sample included 32 employees selected using a saturated sampling technique. Data were collected through questionnaires and analyzed using multiple linear regression with IBM SPSS Statistics 26. The results indicate that, partially, work targets have a positive and significant effect on employee performance with a significance value of 0.001, while career development has no significant effect on employee performance with a significance value of 0.781. Simultaneously, work targets and career development have a significant effect on employee performance with a significance value of 0.001. The coefficient of determination test shows an Adjusted R Square value of 0.779, indicating that work targets and career development explain 77.9% of the variation in employee performance, while the remaining 22.1% is explained by other factors outside the research model. Therefore, work targets are the more dominant factor influencing employee performance compared to career development at PT Multi Alam Prima Rasa Medan.
The Influence of Work Discipline and Teacher Professionalism on Teacher Performance at SMK Negeri 1 Teluk Mengkudu Anita A; Siti Ummi Arfah Nasution; Ujang Abdullah; Hablil Ikhwana
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 4, No 2 (2026): September 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.23768138

Abstract

This study was motivated by the suboptimal performance of teachers at SMK Negeri 1 Teluk Mengkudu, influenced by work discipline and professionalism. The research aims to analyze the effect of work discipline and teacher professionalism, both partially and simultaneously, on teacher performance. A quantitative approach was applied using census sampling, involving the entire population of 34 teachers. Data were collected through Likert-scale questionnaires, tested for validity and reliability, and analyzed using multiple linear regression. The findings reveal: (1) Work discipline has a positive and significant effect on teacher performance (t = 2.498; Sig. = 0.018 0.05). (2) Teacher professionalism also has a positive and significant effect (t = 3.326; Sig. = 0.002 0.05), with a more dominant influence compared to discipline. (3) Simultaneously, discipline and professionalism significantly affect teacher performance (F = 13.049; Sig. = 0.000 0.05). (4) The R² value = 0.457 indicates that 45.7% of performance variation is explained by both variables, while 54.3% is influenced by other factors. The study suggests strengthening discipline culture, enhancing professional competence through training and industry collaboration, conducting regular evaluations of teaching methods, and addressing external factors such as motivation, welfare, and supportive work environment.
Analysis of Online Order Training on Service Improvement among Employees at PT Sumber Alfaria Trijaya Tbk Dedi Irwandi; Winda Wardhani; Safrul Daulay; Hablil Ikhwana
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 4, No 4 (2026): November 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.23580450

Abstract

This study aims to analyze the implementation of Online Order Training and its impact on improving service quality among employees at PT Sumber Alfaria Trijaya Tbk, Medan Branch. This study employed a qualitative approach, with data collected through interviews, observations, and documentation. The research informants consisted of store leaders and store crew members who were directly involved in providing online order services. The findings indicate that the Online Order Training program has been implemented effectively and has contributed positively to improving employees’ competencies in operating the online ordering system. After participating in the training, employees demonstrated a better understanding of operational procedures, greater proficiency in using the SAPA application, and improved speed and accuracy in processing customer orders. The training also contributed to improved service quality by enabling employees to provide faster, more accurate services in accordance with the company’s standard operating procedures. Furthermore, the training enhanced coordination among employees, making the order fulfillment process more effective and efficient. Nevertheless, several challenges remain in the implementation of online order services, including internet connectivity disruptions, discrepancies between inventory data and the actual physical stock available in stores, insufficient staffing during certain hours, and application system updates that require employees to readjust to the changes. However, these challenges are primarily influenced by technical and operational factors rather than employees’ capabilities.
The Influence of Communication Quality and Service Facility Availability on Public Perception of Employee Professionalism at the Post Office of PT. Pos Indonesia (Persero) Tbk KCP Sialang Buah Yahya Y; Hablil Ikhwana; Riny Viri Insy Sinaga; Fahri Alamsyah
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 4, No 4 (2026): November 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.23758185

Abstract

This study aims to examine and analyze the partial and simultaneous effects of communication quality and public service facility availability on public perception toward employee professionalism. The research approach utilized is descriptive quantitative. The study was conducted at PT. Pos Indonesia Tbk KCP Sialang Buah, with the service users or customers acting as the research subjects. The sample consisted of 100 respondents selected through specific sampling techniques from the customer population. Data were collected by distributing structured questionnaires measured on a Likert Scale. The data were processed statistically using SPSS version 19 software through validity testing, reliability testing, classic assumption tests, multiple linear regression analysis, partial hypothesis testing (t-test), simultaneous hypothesis testing (F-test), and the coefficient of determination. The partial test (t-test) indicated that communication quality has a positive and significant effect on the perception of employee professionalism with a value of t count t table (6.117 1.9847). The availability of service facilities also shows a partial positive and significant effect with a value t count t table (4.012 1.9847). Furthermore, the simultaneous test (F-test) proved that both independent variables jointly exert a significant effect on the dependent variable F count 448.809 F table ( 3.09) with a significance level of 0.000 0.05. The coefficient of determination result of 0.902 indicates that 90.2% of the variation in employee professionalism perception is explained by communication and facilities, while the remaining 9.8% is influenced by other external factors.
Analysis of Village Apparatus Performance in the Provision of Public Services at the Lubuk Dendang Village Office, Perbaungan District, Serdang Bedagai Regency Hildanti Ayusfik Nasution; Amir Makhmud Zain Nasution; Elwardi Hasibuan; Hablil Ikhwana
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 4, No 4 (2026): November 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.23501569

Abstract

This study aims to analyze the performance of village apparatus in organizing public services at the Lubuk Dendang Village Office, Perbaungan District, Serdang Bedagai Regency, as well as to identify the supporting and inhibiting factors in the implementation of these services. The research method utilized is a qualitative method with a descriptive approach. Data were collected through in-depth interview techniques with key informants (Village Head, Village Apparatus, and community leaders), direct observation at the village office, and documentation. The performance indicators measured include productivity, service quality, responsiveness, responsibility, and accountability. The results of the study indicate that the performance of the village apparatus in organizing public services is generally quite good, particularly in terms of responsiveness and a friendly attitude in serving the community. However, several obstacles to performance optimization remain, including timeliness, where delays frequently occur in completing administrative processes such as ID cards (KTP), Family Cards (KK), and Birth Certificates, as well as inadequate supporting administrative facilities and infrastructure, such as frequently damaged printers or laptops. Based on these findings, it is recommended that the Lubuk Dendang Village Government improve service quality, prioritize budget allocations for repairing public service facilities, and conduct evaluations for a more optimal workflow.
Co-Authors Abdi Putra Manik Abdul Jalil Abdul Wahid Afrilarisa Koto Agus Salim Siregar Ahmad Khairi Ahmadi Bancin Alisa A Aminah A Amir Makhmud Zain Nasution Amir Makhmud Zain Nasution Anita A Annisa Aulia Putri Arfa Nst, Siti Ummi Bahasa B Burhanuddin Burhanuddin Al-Butary Chainur Azmi Cindi Maisuci Damanik , Rusli Efendi Dedi Irwandi Desi Anna Sari Harahap Desy Irana Dewi Lubis, Desy Irana Dewi Dian Purnama Sari Dian Purnamasari Dianto Dianto Dilla Pratiwi Dilla Pratiwi Elwardi Hasibuan Elwardi Hasibuan, Elwardi Emalia E Erwin Tinendung Fahmi Anshari Nasution Fahmi Anshari Nasution Fahri Alamsyah Fahri Alamsyah Fahri Alamsyah Fariha Holifi Feby Aulia Putri Lubis Haydina Wulan Dani Hendi Royani Simanihuruk Hildanti Ayusfik Nasution Iftiani I Ika Armadhani Ilfi Rahmi Putri Khairati Fatma Lia Saputri Lia Yusuf Lilis Rosana Hutauruk M Rafli Alfi Syahri Banurea Mariun Manik Maulana, Zakia Heli Mhd Azhari Muhammad Andi Danata Muhammad Rahmat Muhammad Rahmat Muhammad Riza Hakim Muhammad Rum Lubis Muhammad Syahril Muhammad Syahrizal NAZMAH Noperius N Nuraisyah Nasution Nurhalimah Nurhalimah Nurhalimah Sibuea Nurhayati Nasution Pariasi P Pittauli Daeli Pohan, Anri Marito Porkas Sojuangon Lubis Putri, Ilfi Rahmi Radiah R Radiah R Rahimah, Evida Rahmah Dewi Rahman Rahmi Vera Riny Viri Insy Sinaga Riny Viri Insy Sinaga Roni Syahputra Berutu Rusli Efendi Damanik Rusli Efendi Damanik Safrul Daulay Safrul Daulay Setiana, Linda Siska Pertiwi Siti Aisyah Siti Muharram Ritonga Siti Ummi Arfah Nasution Siti Ummi Arfah Nasution Siti Wardah Stevi Monica Tarigan Subaktiar S Subaktiar S Subaktiar Subaktiar Suparlin Solin Suriana S Suriana Suriana Suryani Rambe Suwanda Putra Syafitri, Rahmadani Syamsul Bahri Ujang Abdullah Ujang Abdullah Vina Winda Sari Wagiono W Wahyuni Marpaung Wardhani, Winda Widia Wardhani Widya Putri Widya Wardani Wildani, Syifa Winda Wardhani Winda Wardhani Winda Wardhani Winda Wardhani Wirya Kurniawan Yahya Y Yogi Khairullah Yuni Andri Yuni Andri Ekawati Yuni Andri Ekawati Zulaili Zulaili Z Zulaili Zulaili