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All Journal Jurnal Manajemen Terapan dan Keuangan Jurnal Keterapian Fisik The Indonesian Journal of Public Health Syntax Literate: Jurnal Ilmiah Indonesia Jurnal Ilmu Kesehatan Masyarakat (The Public Health Science Journal) Jurnal Ilmiah Kesehatan Majalah Ilmiah Bijak Jurnal Ilmu Kesehatan Bhakti Husada: Health Sciences Journal JURNAL EKSBIS Community Engagement and Emergence Journal (CEEJ) Jurnal Ners Jurnal Kesehatan Jurnal Aisyah : Jurnal Ilmu Kesehatan JPK: Jurnal Proteksi Kesehatan Jurnal Health Sains Jurnal Nasional Manajemen Pemasaran dan SDM Edu Masda Journal Jurnal Sosial dan Teknologi Jurnal Pengabdian Kesehatan Komunitas (Journal Of Community Health Service) Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Jurnal Locus Penelitian dan Pengabdian Journal of Social And Economics Research Gemilang: Jurnal Manajemen dan Akuntansi Innovative: Journal Of Social Science Research Jurnal Pemberdayaan Masyarakat Nusantara Jurnal Kesehatan Kartika KISA INSTITUE : Journal of Economics, Accounting, Business, Management, Engineering and Society journal of social and economic research Jurnal Ekonomi Kesehatan Indonesia Jurnal Ilmu Kesehatan Masyarakat (The Public Health Science Journal) JHSS (Journal of Humanities and Social Studies) Jurnal Kesehatan
Ayu Laili Rahmiyati
Faculty Of Science & Health Technology, University Of Jenderal Achmad Yani Cimahi
Aerospace Engineering Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Veterinary Other

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Journal : JURNAL EKSBIS

 1 
ANALYSIS OF PUBLIC HEALTH INSURANCE PROGRAM, PERFORMANCE-BASED CAPITATION AND SERVICE QUALITY ON PATIENT SATISFACTION OF LEVEL I SERVICE FACILITIES IN NGANJUK REGENCY Panjaitan, Biller; Laili Rahmiyati, Ayu; Vidiarti, Yunlia
JURNAL EKBIS Vol 25 No 1 (2024): EKBIS (Jurnal Analisis, Prediksi dan Informasi
Publisher : Universitas Islam Lamongan

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Abstract

The Nganjuk District General Hospital is one of the health facilities that BPJS refers to. Several obstacles are still found related to health services to patients related to the implementation of the health insurance program, then there are several changes related to performance-based capitation which have an impact on patient satisfaction who need good service with adequate facilities.The aim of this research is to determine the effect of health insurance programs, performance-based capitation and service quality on patient satisfaction at level I health facilities in Nganjuk district. The method used by researchers in carrying out this research is multiple linear regression analysis. This analysis was chosen because the researcher used more than 1 (one) independent variable used by the researcher. The data collection technique used by researchers to obtain primary data was by using a questionnaire for 67 respondents. The results of the research show that there is a partially negative and significant influence of the health insurance program on patient satisfaction at level 1 health facilities in Nganjuk district. There is a positive and significant effect of performance-based capitation on patient satisfaction at level 1 health facilities in Nganjuk district. There is a positive and significant influence of service quality on patient satisfaction at level 1 health facilities in Nganjuk district, then simultaneously there is a significant influence of the health insurance program, performance-based capitation and service quality on level 1 health facilities in Nganjuk district
THE EFFECT OF TUBERCULOSIS PROGRAM QUALITY AND PATIENT KNOWLEDGE ON ATTITUDE AND ITS IMPLICATIONS ON COMPLIANCE BEHAVIOR IN TAKING ANTI-TUBERCULOSIS DRUG (OAT) IN THE WORK AREA OF UPTD KARAWANG COMMUNITY HEALTH CENTER, SUKABUMI REGENCY Yayuk Dwi Nenda, Ligar; Yuliaty, Farida; Laili Rahmiyati, Ayu
JURNAL EKBIS Vol 25 No 2 (2024): JURNAL EKBIS (ANALISIS, PREDIKSI DAN INFORMASI)
Publisher : Universitas Islam Lamongan

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This study aims to obtain empirical evidence of employee job satisfaction as a moderator of the effect of online motivation, motivation and leadership on employee performance with employee job satisfaction as a moderator. The dependent variable in this study is employee performance, the independent variables in this study are online training, motivation and leadership, while the moderating variable in this study is employee job satisfaction. The research was conducted on employees of PT. Bank Rakyat Indonesia Sidoarjo Branch Office in 2023. This type of research is quantitative. The data in this study used primary data by distributing questionnaires. The sampling method uses purposive sampling. The data analysis technique used is Moderated Regression Analysis (MRA). The results of this study indicate that there is a significant positive effect on employee job satisfaction which moderates online training, motivation and leadership on employee performance. The results of this study are expected to help the management of PT. Bank Rakyat Indonesia Sidoarjo Branch Office in knowing the effect of increasing the performance and job satisfaction of BRI Sidoarjo branch employees.
Co-Authors Abdilah, Asep Dian Agatha, Yusly Agus Riyanto Ajie Kurniawan Akmal, Dzul Asep Dian Abdilah Asep Dian Abdillah Asnar, Etty Sofia Mariati Ayu Maharani, Nadya Bachtiar, Adam Budiman Budiman Budiman Dewi Umu Kulsum Dharma Jaya Hartono Dyan Kunthi Nugrahaeni, Dyan Kunthi Elda Permatasari Endah Nursyahyanti Fachry Abda El Rahman Farida Yuliaty Farida Yuliatya Gunawan Irianto Hendajany, Nenny Hidayat, Mochammad Reza I Wayan Santika Ike Nur Maulida Ittang Somba Kadarisman, Sumeidi Karahmawati , Tri Kartamihardja, Sobarna Karwati Kosasih Kosasih KOSASIH KOSASIH, KOSASIH Lina Safarina Magdalena, Yuli Santika Malik, Rahadian Malik, Rahardian Mandu, Jenne Marlina, Dini Mauliku, Novie E. Murni, Detya Okti Muslikhah Fitri Ariani Mutmainnah Mutmainnah Nesda, Ajeng Setia Nugroho, Taufan Nurdiansyah, Robby Nurhaeni Sikki Nurhayati Nurhayati Pamungkasari, Tria Panjaitan, Biller Paramarta , Vip Permatasari, Elda Rachmadi, Huzen Rahadian Malik Rohman , Saeful Rosaidah, Imas Ati Ruhyandi Ruhyandi Rulia, Rulia Saepudin, Didin Sahana, Syahpikal Saputra , Aditiyana Eka Selvia Magdalena, Selvia Sidik, Muhamad Sidqi, Abdul Gani Sikki, Nurhaeni Silalahi, Hanny Yuniar W SK, Reza Pahlawan Suciantoro, Wasis Suharsono, Teguh Nurhadi Suhat S. Suhat Suhat Suhat Suhat Sumardi, Dini Rahayu Susilowati Susilowati Susilowati Taufan Nugroho Taufik Zulfikar Triputra, Jimmy Vidiarti, Yunlia Vip Paramarta Wewengkang, Deisye Widy Laila Hafidiani Wirawan, Chevi Wisnushakti , Khrisna Yayuk Dwi Nenda, Ligar Yualiaty, Farida Yuliarti Pasau Yuliyaty, Farida