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Chaniago, Harmon
Politeknik Negeri Bandung
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Analisis Pengaruh Strategi Lini Produk terhadap Perilaku Konsumtif Mahasiswa Polban pada Transaksi Online Simanjuntak, Dina Yosephine Valentine; Chaniago, Harmon
International Journal Administration, Business & Organization Vol 4 No 3 (2023): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.23.244

Abstract

This study analyzes the effect of product line strategy on consumptive behaviour. This research case study was conducted on active POLBAN students for the 2019-2022 class. The method used is a quantitative descriptive method where primary data is the source of this research. Primary data was collected from G-Forms questionnaire distribution data distributed to 110 respondents. Primary data has been obtained and analyzed using a data processing validity test, reliability test, normality test, hypothesis test, and correlation analysis. Data analysis was obtained by simple linear regression. This data processing was processed using SPSS 26 software. The results of this study indicate that the product line strategy has a 5.55% influence on consumptive behaviour in online transactions (e-commerce). The magnitude of the proportion is a positive and significant influence. The larger the strategic product line, the higher the consumptive behaviour.
Literasi Digital dan dampaknya pada Intensi Berwirausaha: Studi Pada Mahasiswa Vokasi Suryani, Sri; Chaniago, Harmon
International Journal Administration, Business & Organization Vol 4 No 2 (2023): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.23.261

Abstract

The rapid development of technology and information encourages students such as Generation Z to enter the world of digital literacy, which is expected to make good use of it, especially in entrepreneurship. Hence, this study aims to determine the effect of Digital literacy on the entrepreneurship intentions of students majoring in Business Administration at Bandung State Polytechnic. The research method used in this study is a descriptive qualitative questionnaire measuring instruments. The number of respondents involved in this study was 311 students majoring in Business Administration at Bandung State Polytechnic. Then, for data analysis using SPSS v.20 by examining the validity and reliability test, and a simple regression analysis test. The results of the data analysis explain that Digital literacy has a positive and significant influence on the entrepreneurial intentions of students majoring in Business Administration at Bandung State Polytechnic.
The Influence of Key Opinion Leaders (KOLs) on Consumer Purchase Interest of Student in Bandung, Indonesia Saputra, Ramadhan; Chaniago, Harmon
International Journal Administration, Business & Organization Vol 5 No 2 (2024): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.24.345

Abstract

This study aimed to determine how Key Opinion Leaders (KOLs) influence student buying interest in Greater Bandung, Indonesia. Respondents in this study came from vocational students and university students in Greater Bandung who have used social media. This study uses a quantitative descriptive method using statistical analysis in the form of validity and reliability tests, simple linear regression tests, correlation tests, and normality tests. The sample in this study amounted to 115 respondents. The data collection technique used was distributing questionnaires to respondents via Google Forms. The results showed that key opinion leaders have a significant effect on buying interest, which means that key opinion leaders can influence the buying interest of students in Greater Bandung, Indonesia.
Pengaruh Penerapan E-Commerce terhadap Keputusan Pembelian pada skala UMKM Ayu Falufi, Delfi; Chaniago, Harmon
International Journal Administration, Business & Organization Vol 5 No 2 (2024): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.24.356

Abstract

This research aims to analyze the influence of implementing e-commerce on purchasing decisons on the MSME in Bandung, Indonesia. The research methodology used was descrptive quantitative, with primary data collected through distributing questionnaires to 108 respondents who implemented e-commerce. Data analysis involved descriptive, correlation and simple regression approaches. The findings of this research show that the application of e-commerce has a positive and significant effect on purchasing decisions on the SMEs scale.
The Effect Of E-Service Quality On Repurchase Interests Of The Online Shopping Shopee Indonesia Efawati, Yen; Rifaturrahman, Rafi Fauzan; Chaniago, Harmon
Jurnal Ekonomika dan Manajemen Vol 13, No 1 (2024)
Publisher : Universitas Budi Luhur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36080/jem.v13i1.2846

Abstract

E-service quality is an essential factor influencing customers' decision to repurchase in e-commerce. In practice, many e-commerce companies cannot provide fast service when customers experience problems or have questions. Therefore, this research needs to be carried out to prove that online service quality influences repurchase interest. The quantitative descriptive method was used in this study. Furthermore, this study analyzes how e-service quality affects customers' decisions when repurchasing. Validity and reliability tests, normality tests, and simple linear regression analysis were conducted on data from 103 Bandung State Polytechnic students. Data collection is done through links in social media or G-Form. The research results show that the seven dimensions of electronic service quality significantly influence repurchase interests. This shows that raising the caliber of electronic services increases customers' desire to repurchase, particularly with Shopee Indonesia's online marketplace. This research discusses repurchase interest among vocational school students based on the quality of electronic services they perceive and confirms the seven dimensions that have been identified. This research also has implications for marketing management practices to create more innovation, especially improvements in electronic services for sustainable business continuity.
Implementasi Standar Operasional Prosedur Alur Produksi Putri, Zahra Qanitah Ferdyan; Chaniago, Harmon; Mukaram, Mukaram; Raharso, Sri; Tiorida, Ermina; Sutisna, Ma’mun; Efawati, Yen
Jurnal Pengabdian Kepada Masyarakat Sosial Humaniora Vol 4 No 2 (2024): Desember 2024
Publisher : Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37859/abdimasekodiksosiora.v4i2.8036

Abstract

Companies use various methods to create efficiency in production. One of them is creating and implementing Standard Operating Procedures (SOP) for production flow. This is done to adapt to technological developments and changes in consumer tastes. Based on the results of observations and discussions with partner companies engaged in the fashion sector, information was obtained that they needed a production flow SOP. On this basis, a production flow SOP was created. There are eight work steps in making it, starting from identifying the goals and objectives of the SOP, collecting information, collecting the SOP format, determining the SOP format to be created, writing the SOP, reviewing and revising, testing and finalizing. Based on work steps in making and using existing equipment, a production flow SOP was produced. The survey results prove that the implementation of the SOP has an impact on increasing efficiency in production and increasing consumer satisfaction.
PENYUSUNAN SOP P3K DI KANTOR HOTEL X UNTUK MENUNJANG PENANGANAN DARURAT Faras, Muhammad Naufal Rafi; Tiorida, Ermina; Raharso, Sri; Chaniago, Harmon
JUAN: Jurnal Pengabdian Nusantara Vol. 1 No. 4 (2024): Oktober 2024
Publisher : CV Sentra Nusa Connection

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63545/juan.v1.i4.70

Abstract

Kantor atau perusahaan adalah tempat di mana pekerja menjalankan tugas-tugas agar memenuhi tujuan perusahaan. Maka dari itu, lingkungan kantor memiliki potensi risiko yang dapat memengaruhi keselamatan dan kesehatan pekerja. Hal ini didukung dengan data BPJS Ketenagakerjaan dimana pada tahun 2020 tercatat 221.740 kasus kecelakaan kerja. Jumlah ini meningkat pada tahun 2021 dengan 234.370 kasus, dan sepanjang Januari hingga November 2022 tercatat sebanyak 265.334 kasus. Data ini menunjukkan bahwa pekerja di berbagai sektor, termasuk pekerja kasar, pekerja kantoran, atau karyawan lainnya, menghadapi risiko kecelakaan kerja yang signifikan. Kegiatan Pengabdian Kepada Masyarakat ini berfokus pada penyusunan dan implementasi SOP P3K di Hotel X yang berada di Kota Bandung yang dilaksanakan pada tanggal 10 Juni 2024 hingga 23 Agustus 2024. Kegiatan ini menyimpulkan bahwa adanya penerapan SOP yang komprehensif, pelatihan P3K yang berkesinambungan bagi karyawan, partisipasi aktif manajemen dalam penyusunan kebijakan P3K, serta evaluasi rutin untuk mewujudkan lingkungan kantor yang aman, sehat, dan terjamin untuk seluruh pekerja.
Perancangan Standar Operasional Prosedur (SOP) Penagihan Piutang sebagai Solusi Mengurangi Risiko Keterlambatan Pembayaran Ardellia, Azahra Sazida; Raharso, Sri; Sutisna, Ma’mun; Chaniago, Harmon; M, Mukaram
Nanggroe: Jurnal Pengabdian Cendikia Vol 3, No 8 (2024): November
Publisher : Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.14219478

Abstract

Optimal management of trade receivables is crucial for maintaining a company's financial stability, especially for companies that implement a credit sales policy. While providing flexibility to partners, this policy also increases the risk of delayed payments or uncollectible receivables. This article discusses the development of a Standard Operating Procedure (SOP) for trade receivables collection at PT ABC, a company in the food and beverage (FnB) sector.The SOP is designed to provide structured guidance in the collection process, starting from identifying overdue receivables, sending  reminders through official letters, to ensuring timely payment settlement. The SOP development was carried out through observations, interviews, and data analysis to ensure its alignment with the company's operational needs. It is expected that the implementation of this SOP will minimize the risk of problematic receivables, support smooth operations, and maintain the company's cash flow stability in a sustainable manner.
Perancangan Standar Operasional Prosedur (SOP) Penagihan Piutang sebagai Solusi Mengurangi Risiko Keterlambatan Pembayaran Ardellia, Azahra Sazida; Raharso, Sri; Sutisna, Ma’mun; Chaniago, Harmon; M, Mukaram
Nanggroe: Jurnal Pengabdian Cendikia Vol 3, No 8 (2024): November
Publisher : Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.14219478

Abstract

Optimal management of trade receivables is crucial for maintaining a company's financial stability, especially for companies that implement a credit sales policy. While providing flexibility to partners, this policy also increases the risk of delayed payments or uncollectible receivables. This article discusses the development of a Standard Operating Procedure (SOP) for trade receivables collection at PT ABC, a company in the food and beverage (FnB) sector.The SOP is designed to provide structured guidance in the collection process, starting from identifying overdue receivables, sending  reminders through official letters, to ensuring timely payment settlement. The SOP development was carried out through observations, interviews, and data analysis to ensure its alignment with the company's operational needs. It is expected that the implementation of this SOP will minimize the risk of problematic receivables, support smooth operations, and maintain the company's cash flow stability in a sustainable manner.
Pembuatan Katalog Produk Untuk Product Knowledge Karyawan Azizah, Zahra Nur; Chaniago, Harmon; Raharso, Sri; Lastari, Hidya Indira; Tiorida, Ermina; Efawati, Yen
Jurnal Pengabdian Kepada Masyarakat Sosial Humaniora Vol 5 No 1 (2025): Juni 2025
Publisher : Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37859/abdimasekodiksosiora.v5i1.9271

Abstract

Katalog produk bukan saja bermanfaat bagi konsumen, tetapi juga sangat berguna bagi customer service (CS) dalam melayani konsumen dengan cepat. Ciri khas konsumen sekarang adalah ingin cepat dan akurat. Untuk itu diperlukan katalog produk yang lebih lengkap dan detail dibandingkan dengan katalog yang diberikan ke konsumen. PKM yang dilakukan ini menjembatani kebutuhan tersebut, dengan membuatkan katalog khusus untuk CS. Ada beberapa tahap yang dilakukan dalam membuatnya, seperti: mencari informasi produk, menyusun informasi produk, mendiskusikan draft katalog produk pada pihak karyawan, melakukan evaluasi dan revisi katalog serta fiksasi katalog. Sebelum katalog digunakan dilakukan uji coba. Hasilnya katalog yang dibuat lebih informatif dan mampu mempermudah karyawan CS dalam memberikan layanan pada konsumen.
Co-Authors Aas Astri Aisyah Abdul Malik Sayuti Ahmad Tsaqif, Rifqy Aini Alinda Devi Sofia Andini Rahmawati Andriani, Helma Putri Anugrah Dwi Anita, Arifa Ardellia, Azahra Sazida Ardini, Rifa Luthfiyah Asri Bariz Kamal Ayu Falufi, Delfi Azizah, Audini Nur Azizah, Zahra Nur Dani Finata Pratama Delta Aufa Nurdzaky Farhan Dima Salsabila Gunawan Dini Nur Komalasari, Devita Dwiyanti Budi Safitri Dzulfikar J, Dzikri Endraria, Endraria Fadhlurrohman, Muhammad Thoriq Faras, Muhammad Naufal Rafi Faris Zikrurrahman Fathya Nazwa Uziani Syarifah Fawwaz, Faisa Firdaus, Izza Tibta Fitriawan, Anisa Gaffar, Mohammad Rizal Hari Muharam Harun, Amran Bin Hasya, Nazwa Nur Helmy Kusuma, Mochamad Hidayat Hidayat Hidya Indira Hidya Indira Hilma Aziza Fauzya Hilmi Ramdhan, Raditya Iklima Farhani Imam Akbar Anggara Indira, Hidya Intan Widia Permatasari IRWAN SETIAWAN Irwan Setiawan Iwan Mulyawan Iwan Mulyawan Lastari, Hidya Indira Lestary, Lyta Linda Maryani Lyta Lestary M, Mukaram Manan, De Habib Habibul Mardiana, Moch Maria Karmelita Maryani, Linda Maya Setiawardani Mestina Hapsyah Hapsyah MH, Novia Mohammad Rizal Gaffar Mohammad Rizal Gaffar Muhammad Rafael Dwi Nugroho Mukaram Mukaram Mukaram Mukaram Mukaram Nauri, Luan Nissa Sayyidah Fatwa Novalinda Imaniyar Cahyana Novia MH Nur Suci Vidina Nurul Azqiah, Gina Nuryasmin, Rt Nindica Azalea Permatasari, Intan Widia Pratama, Dani Finata Pratama, Dani Finata Puput Oktaviani Putri, Chrisantia Stella Amanda Putri, Ivon Sandya Sari Putri, Zahra Qanitah Ferdyan Rachma, Nayla Rahayu, Vinona Vamalya Rahil Jumiyani Reka Pramesti Dwilingga Kartiwa Rifaturrahman, Rafi Fauzan Rio Sanjaya Rizal Muhammad Naufal Rt Nindica Azalea Nuryasmin Rustandi, Difa Fadzrulloh Salma, Aliya Salsabila Rachmawati, Syifa Salsha Billa, Salfa Saputra, Ramadhan Sarah, Ira Siti Sari, Maya Desvita Sayuti, Abdul Malik Septhara Adhityo Rohman Setiawardani, Maya Silaen, Abraham Lincoln Mangaratua Silaen Silalahi, Friska Simanjuntak, Dina Yosephine Valentine Sri Raharso Sunandar, Syifa Nurmaitsa Putri Sutisna, Ma’mun Syafani, Rheina Syahla Tiara Delima Putryana Tintin Suhaeni Tintin Suhaeni Tiorida, Ermina Vidina, Nur Suci Vinona Vamalya Rahayu Vivin Alifianti Rusyana Wafiqoh, Haifa Nurul Aini Wilar Mahinda, Razan YAYAN FIRMANSYAH, YAYAN Yen Efawati Yona Agustin Yudha Tama, Firgiawan Zhafira Citra Paramita