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Irvan Arif Kurniawan
Universitas Islam Syekh-Yusuf
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Neuroscience Nursing Public Health Social Sciences Transportation Other

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Journal : Journal of Public Representative and Society Provision

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Implementation of New Public Service (NPS) Principles in Identity Document Issuance Services in Periuk Jaya Urban Village, Tangerang City Sari, Putri Alfiyyah; Tazkia, Siska Rahayu Indri; Hasanah, Tamimatul; Kurniawan, Irvan Arif
Journal of Public Representative and Society Provision Vol. 5 No. 2 (2025): Journal of Public Representative and Society Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jprsp.v5i2.531

Abstract

This study examines the implementation of the New Public Service (NPS) principles in providing Digital Population Identity (IKD) services in Periuk Jaya Village, Tangerang City. NPS principles emphasize public service based on community needs, citizen participation, and transparency. The research employed a descriptive qualitative method, utilizing primary data from in-depth interviews and observations, as well as secondary data from official documents. The findings reveal that Periuk Jaya Village has endeavored to implement NPS principles through IKD benefit socialization, infrastructure enhancement, and technical training for village officials. However, challenges remain, including limited public understanding, inadequate technological infrastructure, and administrative complexities. Recommendations include more inclusive socialization, technological infrastructure development, and continuous training for officials. Implementing NPS principles is expected to foster public services that are more responsive, inclusive, and community-oriented.
Co-Authors AA Sudharmawan, AA Agus Iwan Mulyanto Agus Iwan Mulyanto Ahmad Murodi Ahmad Murodi Ahmad Sabili Huda Ajniver Hamnur Zebua Aldo Junianto Alifia Nur Ramadhani Amelia Anggraini Amin Fendi Rahmelan Andin Febrianti Anggih Perian Guswan Putra Anggita May Putri Kiswanto Aniza Lestari Ranama Annemarie Fatimah Fauziyah Annemarie Fatimah Fauziyah Aramita Dinah Idelia Arfina Maghfira Ari Suseno Aulia Surya Pertiwi Azlya Salsabila Nataya Baby Novega Aprilianti Bagus Sajiwa Bella Eka Setianingrum Budi Setiawan Caesar, Muhammad Ridwan Dafyar Eliadi Hardian Darozah, Alivianisa Arfa Dede Yusman Dede Yusman Eko Prasetyo Eni Apriliani Erialdy . Faysa Permata Rhahmadiahti Fikri, Sudana Filza Gita Maharani Firdiyani, Fitria Ghina Ummu Kultsum Hasanah, Tamimatul Hilman Hilman Ilham Aji Pangestu Ilmi Sulistiati Anisa Inas Sofia Latif Indah Agustin Pradana Indri Lestari Indri Okshana Aprilia Isma Nuzullani Isnadya Muharromah Isnadya Muharromah Kodariyah, Lailiyah Luluatul Fuadah Mach . Murodi Machrunnisa Machrunnisa Machrunnisa Machrunnisa Marissa Krianayanti Bunga Putri Mazya, Thita Moralitha Muhamad Rizqi Priatna Muhammad Rizqi Fadhlillah Muhammad Thoriq Ramadhani Muhtadi, Yudi Mulyani Mulyani Murodi, Ahmad Natashia Salsabila Natashia Salsabila Natashia Salsabilla Nissa Nurhasanah Novi Alviani Nur Ariza Firna Nur Ficky Fauziyah Nur Ficky Fauziyah Nurul Shinta Fauziah Orlando Taruna Pratama P. Eko Prasetyo Pangestu, Ilham Aji Puri, Rekha Silvia Puspasari, Hilda Putri Wahyuningsih Rantau, Muhammad Ibrahim Ratu Khairun Azzahra Ratu Khairun Azzahra Ratu Khairun Azzahra Refly Badar Regi Rizki Fauzi Ricca . Rosalinda Rifdah Silawarti Risma Amelia, Risma Riyan Wijaya Kusuma Rizkyka Rahma Danti Santoso, Seno Sari, Dewi Munika Sari, Putri Alfiyyah Savira Fajar Meyriyanih Siti Alvina Maulidah Siti Jumiati Siti Khopipah Siti Rafa Siti Wahyuni Rahmawati Siti Zubaidah Sulistia Sulistia Tazkia, Siska Rahayu Indri Tria Rama Nabila Trisya Walza Rizkita Tuti Haryanti Ulfa N, Siti Ulfah, Siti Nurlaili Vivi Charunia Wati Widodo Widodo Wijoyo Hartono Yayuk Wulandari Yusuf, Yusmedi Yuswita Safa Maharani Yuswita Safa Maharani Zahra, Hanifa