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All Journal Sawala : Jurnal Administrasi Negara Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara JURNAL PENDIDIKAN TAMBUSAI Pelita : Jurnal Penelitian dan Karya Ilmiah Aptisi Transactions on Management Amalee: Indonesian Journal of Community Research & Engagement Competitive Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Jurnal Ilmu Sosial, Politik dan Pemerintahan Jurnal Ilmiah Ilmu Administrasi Jurnal Ilmu Administrasi dan Studi Kebijakan (JIASK) Jurnal Ilmiah Wahana Pendidikan Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Transformasi Manageria: Journal of Islamic Education Management PUBLIKA : Jurnal Ilmu Administrasi Publik Jurnal Administrasi Pemerintahan Desa Neo Politea : Jurnal Ilmiah Administrasi Negara JAPI: Jurnal Akses Pengabdian Indonesia Journal of Education Technology Information Social Sciences and Health Journal of Research and Development on Public Policy Journal of Public Representative and Society Provision Jurnal Multidisiplin Sahombu Competitive El-Mujtama: Jurnal Pengabdian Masyarakat Public Service And Governance Journal Mimbar Administrasi Transformasi Manageria: Journal of Islamic Education Management Kajian Administrasi Publik dan ilmu Komunikasi Jurnal Hukum, Administrasi Publik dan Negara
Irvan Arif Kurniawan
Universitas Islam Syekh-Yusuf
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Journal : Journal of Public Representative and Society Provision

 1 
Implementation of New Public Service (NPS) Principles in Identity Document Issuance Services in Periuk Jaya Urban Village, Tangerang City Sari, Putri Alfiyyah; Tazkia, Siska Rahayu Indri; Hasanah, Tamimatul; Kurniawan, Irvan Arif
Journal of Public Representative and Society Provision Vol. 5 No. 2 (2025): Journal of Public Representative and Society Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jprsp.v5i2.531

Abstract

This study examines the implementation of the New Public Service (NPS) principles in providing Digital Population Identity (IKD) services in Periuk Jaya Village, Tangerang City. NPS principles emphasize public service based on community needs, citizen participation, and transparency. The research employed a descriptive qualitative method, utilizing primary data from in-depth interviews and observations, as well as secondary data from official documents. The findings reveal that Periuk Jaya Village has endeavored to implement NPS principles through IKD benefit socialization, infrastructure enhancement, and technical training for village officials. However, challenges remain, including limited public understanding, inadequate technological infrastructure, and administrative complexities. Recommendations include more inclusive socialization, technological infrastructure development, and continuous training for officials. Implementing NPS principles is expected to foster public services that are more responsive, inclusive, and community-oriented.
Co-Authors AA Sudharmawan, AA Agus Iwan Mulyanto Agus Iwan Mulyanto Ahmad Murodi Ahmad Murodi Ahmad Sabili Huda Ajniver Hamnur Zebua Aldo Junianto Alifia Nur Ramadhani Amelia Anggraini Amin Fendi Rahmelan Andin Febrianti Anggih Perian Guswan Putra Anggita May Putri Kiswanto Aniza Lestari Ranama Annemarie Fatimah Fauziyah Annisa Putri Aprilia, Indri Okshana Aramita Dinah Idelia Arfina Maghfira Ari Suseno Aulia Surya Pertiwi Aulia Yuniar Azzahra, Ratu Khairun Baby Novega Aprilianti Badar, Refly Bagus Sajiwa Bella Eka Setianingrum Budi Setiawan Caesar, Muhammad Ridwan Dafyar Eliadi Hardian Darozah, Alivianisa Arfa Dede Yusman Eko Prasetyo Eko Prasetyo Eni Apriliani Erialdy . Fadhlillah, Muhammad Rizqi Fauziah, Nurul Shinta Fauziyah, Annemarie Fatimah Fauziyah, Nur Ficky Faysa Permata Rhahmadiahti Fikri, Sudana Filza Gita Maharani Firdiyani, Fitria Ghina Ummu Kultsum Hasanah, Tamimatul Hilman Hilman Hilman Hilman Ilham Aji Pangestu Ilmi Sulistiati Anisa Inas Sofia Latif Indah Agustin Pradana Indri Lestari Intan Nurfadhillah Isma Nuzullani Isnadya Muharromah Kodariyah, Lailiyah Luluatul Fuadah Mach . Murodi Machrunnisa, Machrunnisa Maghfira, Arfina Maharani, Yuswita Safa Marissa Krianayanti Bunga Putri Mazya, Thita Moralitha Mita Mulyana Sari Muhamad Rizqi Priatna Muhammad Rizqi Fadhlillah Muhammad Thoriq Ramadhani Muharromah, Isnadya Muhtadi, Yudi Mulyani Mulyani Murodi, Ahmad Natashia Salsabila Natashia Salsabilla Nataya, Azlya Salsabila Nissa Nurhasanah Novi Alviani Nur Ficky Fauziyah Nurul Shinta Fauziah Orlando Taruna Pratama Pangestu, Ilham Aji Puri, Rekha Silvia Puspasari, Hilda Putri Wahyuningsih Rantau, Muhammad Ibrahim Ratu Khairun Azzahra Ratu Khairun Azzahra Refly Badar Regi Rizki Fauzi Riana, Inda Ricca . Rosalinda Rieka Adelia Rifdah Silawarti Risma Amelia, Risma Riyan Wijaya Kusuma Rizkyka Rahma Danti Salsabila, Natashia Salsabilla, Natashia Santoso, Seno Sari, Dewi Munika Sari, Putri Alfiyyah Savira Fajar Meyriyanih Siti Alvina Maulidah Siti Jumiati Siti Khopipah Siti Rafa Siti Wahyuni Rahmawati Siti Zubaidah Sulistia Sulistia Suseno, Ari Tazkia, Siska Rahayu Indri Tria Rama Nabila Trisya Walza Rizkita Tuti Haryanti, Tuti Ulfa N, Siti Ulfah, Siti Nurlaili Vivi Charunia Wati Widodo Widodo Wijoyo Hartono Yayuk Wulandari Yusman, Dede Yusuf, Yusmedi Yuswita Safa Maharani Zahra, Hanifa