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Journal : INDONESIAN JOURNAL OF HEALTH

Gambaran Kepuasan Peserta Program Pengelolaan Penyakit Kronis (PROLANIS) di Puskesmas Mamajang Kota Makassar Ramadhan, Muhammad Gilang; Salahuddin, Salahuddin
Indonesian Journal of Health Vol 5 No 2 (2025): Desember
Publisher : Yayasan Citra Cendekia Celebes

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33368/inajoh.v5i2.156

Abstract

The background: In 2014 Indonesia introduced a non-communicable and chronic disease management program called the Indonesian Chronic Disease Management Program (PROLANIS). Patient satisfaction in the PROLANIS is an important benchmark for assessing the quality of health services provided by health facilities. The suitability of implementing PROLANIS at the Mamajang Community Health Center will be seen from the patient satisfaction survey. Research purposes: to find out the picture of PROLANIS patient satisfaction at the Mamajang Community Health Center. Method: This type of research uses observational preliminary study. Using sampling technique cluster sampling. The data collection technique is semi-structural interviews, then the data is analyzed descriptively and presented in the form of narratives and images. Results: 100% of patients are satisfied with the staff and 90.1% of patients are satisfied with the facilities and infrastructure as well as the programs and activities of the Mamajang Community Health Center. Obstacles encountered include places to take medicine and counseling. Conclusion: The implementation of PROLANIS at the Mamajang Community Health Center is very good in terms of staff, facilities and infrastructure as well as programs and activities.
Co-Authors Adi Pangestu Adi, Adi S Agung Wahyudi Akbar, Dzikrillah Aliviani, Arvi Allsela Meiriza, Allsela Amin, Muhammad Khaliqul Amwa, Vika Nabilla Anma Hari Kusuma, Anma Hari Arif, Muhammad Dasril Asri, Del Asshagab, Muhtar Atika Romalasari Batu Bara, Wahyu Apriandi Citra Resita Damanik, Agusman Diana Ermawati EFFENDI, Eko Erna Rochana Fathurohman, Ferdi Fauziyah, Annisa Nur Febriansyah Harahap, Muhammad Rivan Febriyanti, Ine Fitri Suciati Hernawan Hernawan Humaid, Hidayat I Gusti Putu Ngurah Adi Santika Ibrahim, Saipulloh Ihsani, Sri Indah Indriyanti, Nur Aulia Irawan, Amir Mustofa Iwan Setiawan Kurniawan, Andang Kuswanto, Andi Diah Lahay, Almira Lovika Ardana Riswari Luthfi, Oktyas Muzaky Ma'mun, Amung Ma'wa, Sania Aizatul Maelinda, Desi Maharani, Syifa Anisa Mahendra, Agus Maryoto Subekti Mayaguezz, Henky Moh Muhaemin Muhammad Abdul Mubdi Bindar Muhammad Zainal Ibad Muhammad, Alvian Syah Syaidina Mujibur Rohman, Mujibur Nathania, Levina Nabila Nur Hanifah Nurohmah, Euis Oktadini, Nabila Rizky Pacu Putra Paramitha, Sandey Tantra Putri, Ayuna Santika Putri, Shifa Defina Ramadani, Nur Oktavia Ratnasari, Uneng Ridwan Baharta Ridwan, Heri Rita Purwasih Ritonga, Rika Amalia Rizki, Reizal Zahara Salahuddin Salahuddin Setyawan, Sidiq Sevtiyuni, Putri Eka Shabrina, Winda Siagian, Sihol Marito br Siti Hudaidah Sulidar Sulidar, Sulidar Sumanto, Sumanto Supriyono Supriyono Susanti, Oktora Tiarani, Eka Umam, Hairul Utama, Made Bang Redy Wahib, Nur Kholis Wattilah, Florentina Wattimena, Ferry Yohannes Wenly, Ayu Purnama Wijayanti, Goldie Melinda