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All Journal Jurnal Siasat Bisnis Tadrib: Jurnal Pendidikan Agama Islam Communications in Science and Technology al-Iltizam: Jurnal Pendidikan Agama Islam Accounting and Management Journal EDUTEC : Journal of Education And Technology Global Financial Accounting Journal BERNAS: Jurnal Pengabdian Kepada Masyarakat G-Couns: Jurnal Bimbingan dan Konseling JOURNAL SCIENTIFIC OF MANDALIKA (JSM) UNES Journal of Swara Justisia Britain International for Linguistics, Arts and Education Journal (BIoLAE Journal) Rengganis Jurnal Pengabdian Masyarakat Journal of Endocrinology, Tropical Medicine, and Infectious Disease (JETROMI) Jurnal Sistem Informasi Triguna Dharma (JURSI TGD) Cendekiawan: Jurnal Pendidikan dan Studi Keislaman Influence: International Journal of Science Review PUSAKO : Jurnal Pengabdian Psikologi Indonesian Journal of Islamic Education Jurnal Pengabdian Masyarakat dan Riset Pendidikan Causalita: Journal of Psycology EduInovasi: Journal of Basic Educational Studies Algebra ARIMA : Jurnal Sosial Dan Humaniora In Trend: International Journal of Trends in Global Psychological Science and Education Journal of Information Systems and Technology (JISTech) Mekongga: Jurnal Pengabdian Masyarakat TENANG : Teknologi, Edukasi, dan Pengabdian Multidisiplin Nusantara Gemilang Mesada: Journal of Innovative Research Indonesian Journal of Education QOUBA : Jurnal Pendidikan Relevan : Jurnal Pendidikan Matematika JROCK (Journal Research on Computing Knowledge)
Mardianto
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Journal : EDUTEC : Journal of Education And Technology

 1 
Implementation of Quality Management in Improving Academic Services Riduan; Mardianto; Rifa'i, Muhammad
EDUTEC : Journal of Education And Technology Vol 8 No 1 (2024): September 2024
Publisher : STAI Miftahul Ula Nganjuk

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29062/edu.v8i1.917

Abstract

This study aims to analyze and evaluate (1) the quality planning for improving academic services at STAI-JM Tanjung Pura, (2) the quality control measures implemented to enhance student academic services at STAI-JM Tanjung Pura, and (3) the strategies for quality improvement in student academic services at STAI-JM Tanjung Pura. This research adopts a qualitative approach, utilizing data collection methods such as observation, interviews, and documentation. The collected data were analyzed using descriptive qualitative analysis. The findings of this study are as follows: (1) The planning for academic service quality involves the university's strategic plan (RENSTRA), which outlines goals for academic services, including E-Journals, E-Letters, academic calendars, student guidelines, and student activities. (2) Quality control in academic services is achieved through strategic planning that facilitates the delivery of both academic and non-academic services to students. (3) STAI-JM Tanjung Pura enhances the quality of its academic services by strengthening collaborations with relevant stakeholders, including government agencies, the Ministry of Religious Affairs, and educational institutions both domestically and internationally. These partnerships aim to provide opportunities for students to expand their knowledge, such as through training programs and community service (KKN).
Co-Authors Ahmad Calam Aisyah Putri, Aisyah Akhyar, Mustofa alders paliling Alders Paliling Aldes Lesbani Amalia Puspita Dewi Ananda, Rusydi Anisa Hayati Rahman Anjar Pradipta As Syafiyah, Aufizzah Ayu Nabila, Ayu Bahri, Al Fajri Christian, Natalis Dede Sopiandy Dedi Masri Delsi Afrini DEVI LUSIRIA Dezentya, Windry Dito Alfarizi edi edi Enny Nazrah Pulungan Evi Rizky Sari Farah Aulia, Farah Fauzi Sagala Firnando, Edi Free Dirga Dwatra Frischa Meivilona Yendi Hanif Kurniadi Hanifah, Yulizah Hartati, Niken Hasan, Refli Helisya Putri Helmayuni Herman Nirwana ira damayanti jaslyn Jekson Parulian Harahap Joanna Juli Julaiha Pulungan Kadirun Kalsum Saragih Karina, Ria Khairunnas La Alu Lubis, Ayu Hayati Marisa, Isnaida Marpaung, Zailani Surya Martin Kustati Masrul Lubis Muhallim, Muhlis Muhamad Stiadi Muhammad Musa Tarigan Mutia, Dhini Indar Nasution, Melati Silvanni Nur Ahmad Nurhasnah Nurika Khalila Daulay Nurtanzis Sutoyo, Muh. Nurwijayanti oktaviana, wilda Otong Rosadi Pangulu Abdul Karim Pipi Andriani Pratiwi, Harvinda Arya Putri, Elivia Pasma Radika Rafinzar, Rahmat Rahmi Padilla Ratih Almadelta Rezki Amelia Riduan rifa'i, Muhammad Risfidian Mohadi Risky Ghoffar Ismail Rizal Kurniawan Salsabila Rosandi, Adinda Semil, Nurmah Siagian, Nurul Siregar, Nasrun Salim Siti Maysarah Slamet Widodo Sri Watipah, Yovani Subiranti, Andam Suci Rahma Nio Suheryanto SUPRIATIN Syafiyah, Aufizzahra Syafrin, Alhakim Hidayatullah Tambunan, Siti Nurhaliza Tiffani Turrahmi, Aulia Tuti Rahmi Ulviatul Humairah Utami, Rahayu Hardianti Wahyudin Nur Nasution, Wahyudin Nur Wayan Pageyasa Wilda Oktaviana Yogi Ardiansyah