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All Journal Jurnal Ilmu Informasi Perpustakaan dan Kearsipan TRANSIENT: Jurnal Ilmiah Teknik Elektro PROtek : Jurnal Ilmiah Teknik Elektro MESIN Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis Syntax Literate: Jurnal Ilmiah Indonesia Journal of Forestry and Environment Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan JURIKOM (Jurnal Riset Komputer) OIKOS: Jurnal Kajian Pendidikan Ekonomi dan Ilmu Ekonomi JURNAL AKUNTANSI, MANAJEMEN DAN EKONOMI JURNAL ILMIAH OBSGIN : Jurnal Ilmiah Ilmu Kebidanan & Kandungan Jurnal Ilmiah Farmako Bahari Jurnal Syntax Imperatif : Jurnal Ilmu Sosial dan Pendidikan Indonesia Berdaya Jurnal Generic Journal of English Language and Education Jurnal Simki Economic PRAJA observer: Jurnal Penelitian Administrasi Publik Filadelfia : Jurnal Teologi dan Pendidikan Kristen Jurnalku QISTINA: Jurnal Multidisiplin Indonesia Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Jurnal Serambi Ekonomi dan Bisnis Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi MILRev: Metro Islamic Law Review Sabangka Abdimas Jurnal Pengabdian Masyarakat Sabangka Cendekia: Jurnal Pendidikan dan Pemberdayaan Masyarakat Jurnal Pengabdian Sosial Jurnal Inovasi Global The International Journal of Medical Science and Health Research Attadrib: Jurnal Pendidikan Guru Madrasah Ibtidaiyah Proceeding Mulawarman International Conference on Tropical Public Health JMAEKA: Jurnal Manajemen Ekonomi Akuntansi Sustainability Nexus: Journal of Agriculture Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis
Aditya Aditya
Jurusan Teknik Elektro, Universitas Diponegoro Semarang Jl. Prof. Sudharto, SH, Kampus UNDIP Tembalang, Semarang 50275, Indonesia
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Journal : Jurnal Simki Economic

 1 
Evaluasi Waktu Tunggu di Loket Pendaftaran BPJS Rumah Sakit Al Islam Bandung Aditya, Aditya; Purwanda, Eka
Jurnal Simki Economic Vol 6 No 2 (2023): Volume 6 Nomor 2 Tahun 2023
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/jse.v6i2.351

Abstract

This study aims to find out how long the waiting time is required for BPJS patients who will register at Counter A of BPJS Al Islam Hospital Registration. This type of research is descriptive quantitative with data sources taken by the observation method or observations made in two days. From the calculations that have been done, if the BPJS registration counter opens the registration counter, it will be 2. So, the probability of an empty system is 0.49. Then, the average patient in the queue is 0.77 people per hour. The average patient waiting time was 0.08 people per hour, the average time spent in the system was 5.1 minutes and the average time spent by patients in the queue was 0.54 minutes. The results of this study indicate that Counter A BPJS Registration is still not optimal in serving patients who will register and also patients need a long time to wait in line.
Co-Authors Abdurachman , Tubagus Arya Adi Wardana, Wahyu Satya Afifah, Azahra Nur Afriansyah, Indra Gifari Ajub Ajulian Zahra Macrina Akhyar Ali Alvan, Eri Nur Aminah Aatinaa Adhyatma Amir, Eka Fitri Andhika Andhika, Andhika Anggi, Anggi Annisa Nurrachmawati Arfiansyah, Zef Ariati Anomsari Aulia, Chairunnisa Shandy Awanis Linati Haziroh Budiman, Noslin Margareta Buttu Batu, Elisa Darjat Darjat Dewi Fortuna Ayu DEWI RAHMAWATI Dhita Adriani Rangkuti Dwi Novri Asmara Dwi Zulfita Eka Purwanda, Eka Eka Rachmawati elsa, elsa Elva Rahmah Estuhono, Estuhono Fahmi Fahmi Fahrul, Moh Fariningsih, Erika Fathan, Muhammad Rifqi Fathurrahman Fathurrahman Fatmawati, Fatmawati Febyanti, Ni Made Firmansyah Firmansyah Hani, Siti Umu Hartianty, Eka Pebi Haryoto, Cecep Herdiani, Sherli Hulu, Herdina Krisdayanti Huzaima, Huzaima Jamaludin . Jannati, Zahra Shaumi Jasmin Jualianawati, Tinta Karondeng, Barnas Kartinah Kartinah, Kartinah Larasati, Aliffah Wahyu Lasaka, Risnawati A M. Yusuf Maharani Batara, Sekar Ayu Manullang, Jokli Muhamad Hilman Firmansyah Muin, Rahmawati Munawar Agus Riyadi Murtianingsih Murtianingsih, Murtianingsih Musnar Indra Daulay Nur Rohmah Nurdin Nurdin Nursafa, Andi Oktafia, Liana Osvari Arsalan Paramita, Ni Wayan Sintya Galuh Parengkuan, Sandra Reinny Passarela, Rossi Piji Pakarti Pratiwi Pratiwi Pratiwi, Mei RAHAYU, SAPITRI Rahili, Laniyafi Rahman, Sani RIFKHAN RIFKHAN Rita Kurnia Apindiati Rizki Kurniati Rizki, Adrian Al Rofi'ah, Fidia Huwaida Rosdiana Sijabat Rostiani, Helda Sanda, Lia Saputri, Hazad Septiani, Sevira Wulan Septianingsi, Andi Alda Shofia Nurun Alanur S Simanungkalit, Ruth Sahanaya Sopiah, Sopiah Stefanus, Stefanus Sucipto, Jimmy Sudrajat, Rani Sukiswo Sukiswo Sukmawati Sukmawati Supartono, Toto Triyanto, Aripin Triyono Triyono Tsurayya, Nadya Vindriani, Marsella Wita Ramadhanti Yansen , Dedi Yenteti, Filda Yousnaidi, Rani Silvani Yulianti, Wulan Ramadan