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All Journal Journal of Governance Inovasi : Jurnal Ekonomi, Keuangan, dan Manajemen Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan Jurnal Agregasi Jurnal Ilmu Pemerintahan Widya Praja Jurnal Ilmiah Wahana Bhakti Praja TRANSFORMASI: Jurnal Manajemen Pemerintahan Academia Praja : Jurnal Ilmu Politik, Pemerintahan dan Administrasi Publik Jurnal Ilmu Pemerintahan Suara Khatulistiwa INFOKUM Jurnal MSDA (Manajemen Sumber Daya Aparatur) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Pemerintahan dan Keamanan Publik (JP dan KP) CENDEKIA : Jurnal Ilmu Pengetahuan Visioner: Jurnal Pemerintahan Daerah di Indonesia JKP (Jurnal Kajian Pemerintah: Journal of Government Social and Politics) Histeria: Jurnal Ilmiah Sosial dan Humaniora Jurnal Indonesia Sosial Sains Jurnal Media Birokrasi MODERAT: Jurnal Ilmiah Ilmu Pemerintahan Eduvest - Journal of Universal Studies Jurnal Konstituen Innovative: Journal Of Social Science Research Jurnal Ilmiah Multidisiplin Indonesia Jurnal Registratie Jurnal Ilmu Informasi, Perpustakaan, dan Kearsipan Glosains: Jurnal Sains Global Indonesia
Madjid, Udaya
Institut Pemerintahan Dalam Negeri
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Journal : Journal of Governance

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Implementation of Lean Management in Public Administration to Improve the Efficiency of Government Services Madjid, Udaya
Journal of Governance Volume 10 Issue 1: (2025)
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31506/jog.v10i1.31643

Abstract

Public administration plays an important role in giving effective and efficient service to society. However, various obstacles like complex bureaucracy and waste source power, as well as suboptimal service processes, often becomeconstraints in increasing the quality of service in government. This research aims to analyze the implementation of the lean management concept in administration for public use to increase the efficiency of the government's service. This research uses a qualitative approach with a descriptive method. Data collected through interviews, observations, and analysis document the identification of the implementation of lean management principles. Research results show that implementation of lean management in public administration is effective in increasing efficiency in government service. With reduced waste, simplified bureaucratic processes, and optimized source power, the method speeds up decision-making as well as increasing responsiveness to the needs of society. In addition, the implementation of Kaizen principles allows for sustainable repair through regular evaluation and innovation, having a big impact in the long term. The research results also revealed that training employees in Lean principles does not only increase technical skills but also encourages pattern thinking that is more proactive and innovative. Evaluating sustainable performance based on indicators like time settlement tasks and satisfaction in society becomes a main factor in evaluating the effectiveness of changes implemented. With transparency and culture supportive work repair sustainable, bureaucracy can develop into a more modern, efficient, and interest-oriented system for the public.
Co-Authors Abdulrokhman Pratama Agung Nurrahman Agus Subagyo Ahmad Averus Alifionny, Novellia Chika Alpriyanto Situmorang Andi Pitono Ariga, Hijrah Purnama Sari Arijah, Andi Wardina Arnold Poli Bahrullah Akbar Basir, Hestiwati Dahyar Daraba dahyar daraba, dahyar Desiwantara Desiwantara Desiwantara, Desiwantara Dewi, Suci Prasita Effendi, Rizky Effendy, Khasan ekowati, maria Erliana Hasan Etin Indrayani Eviany, Eva FAHMI ABDILLAH Fajar Amanah Ariga Ferdinandus Jaftoran Gorbi, Muhammad Henny Puji Astuti, Henny Puji Hestiwati Basir Hutasoit, Imelda Ika Sartika Ilham , Muh Ilham, Muh. Iman Sukendar irfan setiawan Iskandar Syahriyanto Jaftoran, Ferdinandus Janet Albertina Dian Kolle Jumino, Tri Kisowo Karina Dewi Saefitriana Khasan Effendy Khasan Effendy Komaedi, Komaedi Kurniawati, Layla Kusworo Kusworo Kusworo M Asyraful Fatih Mansyur Achmad Mansyur Mansyur Mardian, Dani Megandaru W. Kawuryan Megandaru Widhi Kawuryan Miklas Fajrin Nurcahyo Muh. Ilham Muh. Ilham, Muh. Ilham Muhadam Labolo Muhammad Amri Alam Muhammad Ghifari Iksan Murtir Jeddawi Mu’minah, Sulton Nasrudin, Arief Nurhadi, Andi Ilham Nurrahman, Agung NURUL WAHYUNI Peter Joharry Matakena Pitono , Andi Poli, Arnold Prabowo, Hadi Putra, Thomy Wahyudi Ade Rahmat Noviantara Rumbou Ramadhani, Nayunda Amirtha Primusti Renald Christo Lembong Ripa’I, Ahmad Sadu Wasistiono, Sadu Sampara Lukman Saputri, Nanda Eka spadini putri Sri Rejeki, Wiwik Roso Supandi, Dedi Susiamti, Indri Sutiyo Sutiyo Suyanto, Hari Taqiyya, Zidny Umar, Andi Ulfiani UTAMI, YUANITA Utomo, Ragil Cahyo Yudi Rusfiana Zaenal Abidin AS Zakiah Jamaluddin