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Journal : Jurnal Agregasi

Pelayanan Surat Keterangan Pindah Bagi Penduduk Migran Di Kabupaten Bogor Provinsi Jawa Barat Hutasoit, Imelda; Madjid, Udaya; Ripa’i, Ahmad; Sri Rejeki, Wiwik Roso
Jurnal Agregasi Vol 12 No 1 (2024)
Publisher : Prodi Ilmu Pemerintahan FISIP Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/agregasi.v12i1.12535

Abstract

The Bogor Regency Population and Civil Registration Service has an important role in managing population administration because the number of migrants who need population administration services related to their move is quite high. This research aims to describe population administration services for migrant residents in Bogor Regency and the various factors that influence them. The research method used in this research is Descriptive Qualitative. Data collection was carried out by observation, interviews, and documentation. The data analysis technique is carried out in several stages, namely preparing the data, reading all the data, presenting the data, organizing the data, analyzing the data, describing the data, and making interpretations/drawing conclusions. The results of the research show that in providing population administration services for migrant residents, the Bogor Regency Dukcapil Office has fulfilled the dimensions of good service, fulfilled through various efforts including the One Day Service (ODS) program, the availability of clear Service Standard Operating Procedures (SOP), and use of technology to speed up the service process, as well as create a comfortable and efficient environment for migrant residents processing population documents.
TATA KELOLA PEMERINTAHAN DIGITAL DALAM OPTIMALISASI PENERIMAAN PAJAK KENDARAAN BERMOTOR (PKB) DI PROVINSI JAWA BARAT Mardian, Dani; Ilham , Muh; Madjid, Udaya; Pitono , Andi
Jurnal Agregasi Vol 14 No 1 (2026)
Publisher : Prodi Ilmu Pemerintahan FISIP Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/agregasi.v14i1.19202

Abstract

West Java Province is a pioneer in implementing digital payment for Motor Vehicle Tax (PKB). However, the optimization of PKB revenue continues to face challenges due to the suboptimal governance of digital government, as indicated by the low utilization of digital payment channels, which remains below 9%, and a declining trend in taxpayer compliance over the past five years. This study aims to analyze digital government governance in enhancing PKB revenue, identify inhibiting and enabling factors, and formulate an ideal governance model based on the OECD framework. This research employs a qualitative approach through observations, interviews, and document analysis, involving informants from government institutions, academia, and the public. The findings reveal that digital government governance has been implemented relatively well but has not yet had a significant impact on increasing PKB revenue. Inhibiting factors include system fragmentation, suboptimal use of data, and low levels of digital literacy, while enabling factors consist of institutional commitment, basic digital infrastructure, and service innovation. This study contributes a novel conceptual model, namely the SMART PKB Governance Framework, which is grounded in five core principles: Systematic, Measurable, Agile, Responsive, and Trusted
Co-Authors Abdulrokhman Pratama Agung Nurrahman Agus Subagyo Ahmad Averus Alifionny, Novellia Chika Alpriyanto Situmorang Andi Pitono Ariga, Hijrah Purnama Sari Arijah, Andi Wardina Arnold Poli Bahrullah Akbar Basir, Hestiwati Dahyar Daraba dahyar daraba, dahyar Desiwantara Desiwantara Desiwantara, Desiwantara Dewi, Suci Prasita Effendi, Rizky Effendy, Khasan ekowati, maria Erliana Hasan Etin Indrayani Eviany, Eva FAHMI ABDILLAH Fajar Amanah Ariga Ferdinandus Jaftoran Gorbi, Muhammad Henny Puji Astuti, Henny Puji Hestiwati Basir Hutasoit, Imelda Ika Sartika Ilham , Muh Ilham, Muh. Iman Sukendar irfan setiawan Iskandar Syahriyanto Jaftoran, Ferdinandus Janet Albertina Dian Kolle Jumino, Tri Kisowo Karina Dewi Saefitriana Khasan Effendy Khasan Effendy Komaedi, Komaedi Kurniawati, Layla Kusworo Kusworo Kusworo M Asyraful Fatih Mansyur Achmad Mansyur Mansyur Mardian, Dani Megandaru W. Kawuryan Megandaru Widhi Kawuryan Miklas Fajrin Nurcahyo Muh. Ilham Muh. Ilham, Muh. Ilham Muhadam Labolo Muhammad Amri Alam Muhammad Ghifari Iksan Murtir Jeddawi Mu’minah, Sulton Nasrudin, Arief Nurhadi, Andi Ilham Nurrahman, Agung NURUL WAHYUNI Peter Joharry Matakena Poli, Arnold Prabowo, Hadi Putra, Thomy Wahyudi Ade Rahmat Noviantara Rumbou Ramadhani, Nayunda Amirtha Primusti Renald Christo Lembong Ripa’I, Ahmad Sadu Wasistiono, Sadu Sampara Lukman Saputri, Nanda Eka spadini putri Sri Rejeki, Wiwik Roso Supandi, Dedi Susiamti, Indri Sutiyo Sutiyo Suyanto, Hari Taqiyya, Zidny Umar, Andi Ulfiani UTAMI, YUANITA Utomo, Ragil Cahyo Yudi Rusfiana Zaenal Abidin AS Zakiah Jamaluddin