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All Journal Jurnal Inspiration SEIKO : Journal of Management & Business JUTIM (Jurnal Teknik Informatika Musirawas) AkMen JURNAL ILMIAH Syntax Idea Jurnal Ekonomi Manajemen Sistem Informasi International Journal Artificial Intelligent and Informatics Golden Ratio of Human Resource Management Journal of Management Sains (JMS) SASDAYA: Gadjah Mada Journal of Humanities Paradoks : Jurnal Ilmu Ekonomi Jurnal E-bussiness Institut Teknologi dan Bisnis Muhammadiyah Polewali Mandar Lajagoe Pustaka Jurnal Media Akademik (JMA) Indonesian Journal of Innovation Science and Knowledge Celebes Journal of Community Services Jurnal Ilmu Ekonomi, Pendidikan dan Teknik (IDENTIK) Jurnal Ilmu Ekonomi dan Bisnis (JUKONI) Journal of Management Branding Jurnal Ilmu Manajemen dan Akuntansi Nusantara (JIMAKUN) Jurnal Ilmu Teknologi Informasi Indonesia (JITIFNA)
Hari Yeni
Universitas Muhammadiyah Mamuju
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Transportation Other

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Peran Sistem Informasi Manajemen Rumah Sakit Terhadap Kecepatan Layanan IGD Di Rumah Sakit Mitra Manakarra Mamuju Ramadhani, Putri Nur; Resti, Andhiny Mantasya; Yeni, Hari
Jurnal Ilmu Ekonomi dan Bisnis Vol. 3 No. 1 (2026): JUKONI - Februari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jukoni.v3i1.1166

Abstract

This study aims to analyze the role of the Hospital Management Information System (SIMRS) in improving the speed of Emergency Department (ED) services at Mitra Manakarra Mamuju Hospital. The research employed an empirical approach using a descriptive qualitative method through observations of service flow and informal interviews with ED medical staff. Although no formal quantitative data were used, the study constructed realistic scenarios of service duration before and after SIMRS implementation. The findings indicate that SIMRS accelerates patient registration, triage, access to medical records, and information integration across service units, resulting in a significant reduction in patient waiting time. The discussion confirms that these findings align with previous studies asserting that hospital digitalization plays a crucial role in enhancing clinical responsiveness. The study concludes that SIMRS greatly contributes to the efficiency of ED services and recommends improving medical staff competence and digital infrastructure to support sustainable SIMRS implementation.
Sistem Informasi Manajemen Perpustakaan Berbasis AI Menggunakan Collaborative Filtering Untuk Rekomendasi Buku Otomatis Di Perpustakaan Mamuju Indah, Asmi Nur; Fitriyana, Aida; Yeni, Hari
Jurnal Ilmu Ekonomi dan Bisnis Vol. 3 No. 1 (2026): JUKONI - Februari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jukoni.v3i1.1167

Abstract

The development of artificial intelligence (AI) technology shows great potential in supporting the transformation of digital information services, including in library system management. Modern libraries are required to be able to provide services that are fast, personalized, and adaptive to user needs. This study aims to design the concept of an AI-based Library Management Information System using the Collaborative Filtering method as an automatic book recommendation system at the Mamuju Library. The research method uses a systematic literature study approach by analyzing 32 relevant national and international articles to identify implementation patterns, system architecture models, and the resulting benefits. The results of the study indicate that the application of Collaborative Filtering can increase the accuracy of recommendations and the effectiveness of book searches by up to 40–75% based on comparative studies that have been conducted in various digital libraries. In addition, the use of AI has been proven to improve the user experience, accelerate the information retrieval process, and support data-based decision-making by librarians. The proposed conceptual model consists of three main components: the library system database, the AI recommendation engine, and the user interface.
Kinerja Penerapan SIAK Dalam Meningkatkan Efisiensi Kinerja Pegawai Di Dinas Kependudukan Pencatatan Sipil Mamuju Kato, Enjelina; Prisilia, Dela; Yeni, Hari
Jurnal Ilmu Ekonomi dan Bisnis Vol. 3 No. 1 (2026): JUKONI - Februari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jukoni.v3i1.1200

Abstract

Digital transformation in the public sector has encouraged various government agencies to begin utilizing information systems as a means of improving efficiency and service quality. One manifestation of this effort is the implementation of the Population Administration Information System (SIAK) at the Population and Civil Registration Office. This study aims to assess the performance of SIAK implementation in supporting increased employee work efficiency at the Population and Civil Registration Office of Mamuju Regency. The approach used was quantitative with descriptive methods. Data were obtained through observation, distribution of questionnaires to employees using SIAK, and documentation studies. The results show that the use of SIAK has a positive impact on employee performance efficiency, particularly in terms of speed of service completion, population data accuracy, and smooth work processes. However, the implementation of this system still faces several obstacles, particularly related to network quality and differences in technical capabilities among employees. Therefore, efforts to improve infrastructure and strengthen human resource competencies are needed continuously to optimize SIAK utilization.
Implementasi Sistem Informasi Manajemen Kepegawaian Pada Dinas Pendidikan Kabupaten Mamuju, Sulawesi Barat Merianti, Puput; Herlina; Yeni, Hari
Jurnal Ilmu Ekonomi dan Bisnis Vol. 3 No. 1 (2026): JUKONI - Februari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jukoni.v3i1.1202

Abstract

The implementation of information systems in personnel management has become an important effort for public sector organizations to improve administrative effectiveness and human resource management. This study aims to analyze the implementation of the Personnel Management Information System (SIMPEG) at the Education Office of Mamuju Regency, West Sulawesi. This research employs a descriptive qualitative approach, with data collected through observation, interviews, and documentation. The research informants consist of structural officials, SIMPEG administrators, and system users. The findings indicate that SIMPEG has been implemented in managing personnel data and contributes to improving administrative efficiency, data organization, and accessibility. However, the implementation has not yet been fully optimized. This condition is influenced by variations in human resource capabilities, limitations in technological infrastructure, and the lack of structured training and system socialization. The results suggest that the success of SIMPEG implementation is not solely determined by technical aspects but also by management support and organizational readiness. Therefore, strengthening human resource competencies and improving supporting infrastructure are necessary to ensure more effective and sustainable utilization of SIMPEG.
Pengaruh Implementasi Sistem Informasi Administrasi Kependudukan (Siak) Terhadap Efisiensi Alur Pelayanan Publik Pada Dinas Kependudukan Dan Pencatatan Sipil Kabupaten Mamuju Greis; Staowrina, Endang; Yeni, Hari
Jurnal Ilmu Ekonomi dan Bisnis Vol. 3 No. 1 (2026): JUKONI - Februari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jukoni.v3i1.1210

Abstract

ABSTRACT This research aims to empirically evaluate the influence of the Population Administration Information System (SIAK) implementation on the efficiency of public service workflows at the Population and Civil Registration Office (Disdukcapil) of Mamuju Regency. The study is prompted by the critical need to address bureaucratic inefficiencies and fluctuating service lead times through digital transformation. Adopting a quantitative approach, this study designates the quality of the SIAK system as the independent variable (X) and the efficiency of service workflows as the dependent variable (Y). The research population comprises service users in Mamuju Regency, with a sample of [Insert Number] respondents selected via simple random sampling techniques. Data collection was executed through structured questionnaires utilizing a Likert scale, previously validated for internal consistency and reliability. Data analysis was performed using descriptive statistics, classical assumption tests, and simple linear regression analysis to verify the research hypotheses. Preliminary findings suggest that the implementation of SIAK exerts a positive and significant influence on workflow efficiency. This indicates that the optimization of information system performance directly correlates with enhanced efficiency in time management, operational costs, and procedural simplification. These results provide strategic insights for Disdukcapil Mamuju to further strengthen their information technology infrastructure, thereby mitigating procedural bottlenecks and fostering a more responsive public administration environment.
Pengaruh Kualitas Layanan Digital Terhadap Kepuasan Pengguna Aplikasi Ovo Di Kota Mamuju Fiqria, Indriani Nurul; Maryuni; Yeni, Hari
Jurnal Ilmu Ekonomi dan Bisnis Vol. 3 No. 1 (2026): JUKONI - Februari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jukoni.v3i1.1212

Abstract

The rapid development of financial technology (fintech) has driven massive digitalization of transactions across various regions in Indonesia, including Mamuju Regency, West Sulawesi. However, digital infrastructure challenges outside Java Island often hinder the creation of an optimal user experience. This study aims to analyze the influence of digital service quality on the satisfaction levels of OVO digital wallet users in Mamuju Regency. The research method employed is descriptive quantitative, with data collection techniques involving questionnaires distributed to 45 respondents who are active OVO users in the area. Data analysis focuses on dimensions of digital service quality, including system reliability, transaction efficiency, and technical factors such as server stability and data security. The results indicate that digital service quality plays a crucial role in shaping user satisfaction, with transaction speed being the most appreciated indicator. Conversely, local network stability remains a primary concern for the community. These findings offer important implications for OVO service providers to continue strengthening digital infrastructure and expanding the merchant ecosystem in regional areas to maintain user loyalty. This study also emphasizes the importance of synergy between technology and the availability of stable telecommunications networks in regency areas.
Analisis Strategi Pemasaran Dalam Meningkatkan Jumlah Nasabah Pada Perusahaan Pembiayaan Berbasis Teknologi Finansial (Studi Kasus Pt. Nsc Finance Mamuju) Hatta, Fiqra Ramadhan; Salmiah; Yeni, Hari
Jurnal Ilmu Ekonomi dan Bisnis Vol. 3 No. 1 (2026): JUKONI - Februari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jukoni.v3i1.1216

Abstract

This research aims to analyze marketing strategies in increasing the number of customers at a financial technology (fintech)-based financing company, with a case study at PT. NSC Finance Mamuju. The research method used is a descriptive quantitative approach, with data collection techniques through questionnaires distributed to customers and prospective customers of PT. NSC Finance Mamuju, supported by literature studies and documentation. Data analysis is carried out using validity tests, reliability tests, and descriptive analysis to assess the influence of marketing strategies, which include the marketing mix (7P), segmentation, targeting, positioning, and digital marketing, on the increase in the number of customers. The results of the study indicate that marketing strategies have a significant effect on increasing the number of customers, especially in aspects of digital promotion, service quality, and the ease of the financing process. This research is expected to serve as an academic and practical reference for fintech financing companies in formulating effective and sustainable marketing strategies.
Analisis Sistem Iconnet Terhadap Kinerja PT PLN Icon Plus (Cabang Mamuju) Dalam Penyediaan Layanan Internet Rumah Salsabila; Nengsih, Yulia; Yeni, Hari
Jurnal Ilmu Manajemen dan Akuntansi Nusantara Vol. 2 No. 1 (2026): JIMAKUN - Januari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jimakun.v2i1.1194

Abstract

This study analyzes the effect of Iconnet system quality on service delivery performance at PT PLN Icon Plus, Mamuju Representative Office. The research adopts a quantitative approach with a causal associative design. Data were collected through questionnaires distributed to 30 respondents who are active Iconnet customers in the Mamuju area and have subscribed for at least six months. Data analysis was conducted using instrument quality testing, classical assumption tests, and simple linear regression analysis. The results indicate that Iconnet system quality has a positive and significant effect on service delivery performance, as evidenced by a significance value of 0.01 (< 0.05). The coefficient of determination shows that system quality contributes 86.9% to the variation in service performance, while the remaining percentage is influenced by other factors outside the research model. These findings confirm that the reliability of technical infrastructure—such as connection stability, bandwidth suitability, and the reliability of the fault reporting system—is a key determinant of operational success and customer satisfaction. The results of this study are expected to serve as an evaluation reference for PT PLN Icon Plus in improving system quality and service performance, as well as a reference for future research related to system quality and service performance in internet service providers.
Pengaruh Literasi Digital Dan Financial Literacy Terhadap Kesiapan Gen Z Menjadi Investor Pemula Adrian Nasir; Dian Sidiq Saputra; Hari Yeni
Jurnal Ilmu Teknologi Informasi Indonesia Vol. 2 No. 1 (2026): JITIFNA - Januari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jitifna.v2i1.1206

Abstract

This study aims to analyze the effect of investment knowledge and technological advancement on Generation Z students’ investment decisions, with investment interest as an intervening variable. Generation Z, who grew up in the digital era, has broad access to financial information and financial technology, making knowledge and technology important factors in the investment decision-making process. This research employs a quantitative approach using path analysis. The research sample consists of 100 students from the Management Study Program at Universitas Negeri Makassar, selected using a specific sampling technique. The results indicate that investment knowledge and technological advancement have a significant effect on students’ investment interest. Furthermore, both variables also have a direct and significant influence on investment decisions. Investment interest is proven to mediate the effect of investment knowledge and technological advancement on the investment decisions of Generation Z students. These findings emphasize the importance of improving financial literacy and utilizing digital technology to encourage greater investment interest and more effective investment decision-making among students.
Analisis Kualitas Informasi Sistem Tracking Dalam Menurunkan Keluhan Pelanggan Di Spx (Shopee Express) Mamuju Indri Yani; Muhammad Fikri Al-Isra; Hari Yeni
Jurnal Ilmu Teknologi Informasi Indonesia Vol. 2 No. 1 (2026): JITIFNA - Januari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jitifna.v2i1.1207

Abstract

The rapid growth of e-commerce has compelled logistics companies to provide shipment information systems that are accurate, transparent, and timely in order to minimize customer complaints. One crucial aspect of digital logistics services is the quality of information generated by tracking systems. This study aims to analyze the effect of the information quality of the Shopee Express (SPX) tracking system on the reduction of customer complaints in Mamuju. The study employs a quantitative approach using a survey method involving 55 respondents who are users of Shopee Express services. Data were collected through a Likert-scale questionnaire and analyzed using multiple linear regression with the assistance of SPSS software. The results indicate that the information quality of the tracking system has a positive and significant effect on reducing customer complaints. Descriptively, the accessibility dimension received the highest evaluation, indicating that the application is easy for customers to use. However, the timeliness dimension received the lowest score, particularly in relation to delays in updating shipment status. These findings suggest that although the system is easily accessible, delays in information updates remain a major trigger of customer dissatisfaction and complaints. Therefore, it can be concluded that improving information accuracy and providing real-time status updates are key factors in minimizing customer complaints and enhancing trust in Shopee Express services.
Co-Authors A.Munawarah Rasyidi Ms Achmed Ghazali Ar Lery Adam Ramadhan ADELIA Adrian Nasir Agus Halim Agustina, Alya Akbar Andi Aris Mattunruang Andi Indra Martini Andi Indra Martini Andi Indra Martini Andi Putri Rahayu Maharani Anggy Rhamadani Anisa Aulia Apriandi, A. Arsywanty Asfirawati Asya, Erma Aulia Arsil Aulia, Widya Basri, Jumriah Cica Rosalina Devita Arista Putri Dian Sidiq Saputra Dimas Adi Nugraha Dini Arianti Fadlina Fadlina Fauziah Rahman Fiqria, Indriani Nurul Fitriani Fitriyana, Aida Gita Sari Greis Haeril Haeril Hasan Imran Hasni Hasrawati Hatta, Fiqra Ramadhan Heni Pujiastuti Herlina Husni Idris, S.E., M.M , Muhammad Ika Ayu Pratiwi Ikram, Muh Indah, Asmi Nur Indri Winarti Indri Yani Indriani Nurul Fiqria S. Irfan Irma Irwan Syarifuddin Ismuaji Wahyudi Isra Febriana J. Fuji Inzani SL J.Fuji Inzani SL Jumrah Jusnaimah Karina Many Ansari Kato, Enjelina Khatimah B, Husnul Krisdayanti Lilis Andini Liravirna Mardillah Mahmud Marsya Maryuni Mastura Masyitah Febrianti Hamzah Mauliah, ZalzaBilah Wulan Mayang Merianti, Puput Muchammad Syafar Muh Akbar Muh AL Khausari R Manora Y Muh. Rivaldi Muh. Tahir Muh.Haizal Asmin Muhammad Aqil Muhammad Aqil Muhammad Aqil Muhammad Fikri Al-Isra Muhammad Sibgatullah Mutiara Nabila Naluria Islami Naska N, Naska N Nengsih, Yulia Ninit Cahya Cantika Nirmayanti Basri Nur Annisa Nur Heliska Nur istiqamah D Nur Wahyunianti Dahri Nuraini Nurfaidah Nurfaidah Nurfaidah Nurfaidah Nurilahi Nurjannah Pemi Budi Arti Prisilia, Dela Pustri D, S.M., M.M, A. Kartini Sari Putri Putri, Redina Rahmana, Resky Ramadhani, Ainaya Ifditiya Ramadhani, Putri Nur Ramli S, Ramli S Rastina Fitri Rasyid, Rohsita Amalyah Resti, Andhiny Mantasya Rina Rismayanti S.E., M.M, Nurul Fajeriani, S.E., M.M, Rahayu Japar, S.E., M.M, Sugianto, S.E., M.M, Sutriana S.E., M.Si, Fadlina, S.H., M.H, Dr. Rahmat S.IP., M.Si, Suharto, S.S., M.Comn, Rahma Saiyed, Sahnidar Hasan Salmiah Salsa Dila Putri Salsabila Sandra Winata Selfin Tiku Shalahuddin Sri Mentari Pombu, Yerlen Staowrina, Endang Suandi Suci Oktavia Ramadani Suhardi Sukmarintis Naga Sukriadi Supardi Abas Syamsuddin Sagena Syariah Alfadila Mirsan Syaripa Tabsir, S.E., M.Si, Muhammad Kusnady Tamin Tamin Tri Frida Suryati Wahida Wahida Widiyastutin, Dewi Wiwik Handayani Yerlen Sri Mentari Pombu Yislia Yulinar Clara Hafizha Yulinar Clara Hafizha Yuniawan Hari Raharjo