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All Journal Jurnal Inspiration SEIKO : Journal of Management & Business JUTIM (Jurnal Teknik Informatika Musirawas) AkMen JURNAL ILMIAH Syntax Idea Jurnal Ekonomi Manajemen Sistem Informasi Golden Ratio of Human Resource Management Journal of Management Sains (JMS) SASDAYA: Gadjah Mada Journal of Humanities Paradoks : Jurnal Ilmu Ekonomi Jurnal E-bussiness Institut Teknologi dan Bisnis Muhammadiyah Polewali Mandar Lajagoe Pustaka Jurnal Media Akademik (JMA) Celebes Journal of Community Services Jurnal Ilmu Ekonomi, Pendidikan dan Teknik (IDENTIK) Jurnal Ilmu Ekonomi dan Bisnis (JUKONI) Journal of Management Branding Jurnal Ilmu Manajemen dan Akuntansi Nusantara (JIMAKUN) Jurnal Ilmu Teknologi Informasi Indonesia (JITIFNA)
Hari Yeni
Universitas Muhammadiyah Mamuju
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Transportation Other

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Dampak Perancangan Sistem Informasi Reservasi Hotel Berbasis Website Di Hotel Meganita Agustina, Alya; Aulia, Widya; Yeni, Hari
Jurnal Ilmu Ekonomi dan Bisnis Vol. 3 No. 1 (2026): JUKONI - Februari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jukoni.v3i1.1165

Abstract

This study aims to analyze the impact of implementing a website-based hotel reservation information system at Hotel Meganita on operational efficiency and service quality. The research method employed is Research and Development (R&D) using the Waterfall model. System testing was conducted using black-box testing and User Acceptance Test (UAT). The results indicate that the implementation of the website-based reservation system increased room booking process efficiency by 87.5%, reduced reservation recording errors from 15 cases to 2 cases per month, and improved customer satisfaction levels from 72% to 94%. In addition, the system provides 24/7 reservation access, thereby expanding customer reach. Therefore, the website-based reservation information system has a significant positive impact on the operational performance of Hotel Meganita.
Peran Sistem Informasi Manajemen Rumah Sakit Terhadap Kecepatan Layanan IGD Di Rumah Sakit Mitra Manakarra Mamuju Ramadhani, Putri Nur; Resti, Andhiny Mantasya; Yeni, Hari
Jurnal Ilmu Ekonomi dan Bisnis Vol. 3 No. 1 (2026): JUKONI - Februari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jukoni.v3i1.1166

Abstract

This study aims to analyze the role of the Hospital Management Information System (SIMRS) in improving the speed of Emergency Department (ED) services at Mitra Manakarra Mamuju Hospital. The research employed an empirical approach using a descriptive qualitative method through observations of service flow and informal interviews with ED medical staff. Although no formal quantitative data were used, the study constructed realistic scenarios of service duration before and after SIMRS implementation. The findings indicate that SIMRS accelerates patient registration, triage, access to medical records, and information integration across service units, resulting in a significant reduction in patient waiting time. The discussion confirms that these findings align with previous studies asserting that hospital digitalization plays a crucial role in enhancing clinical responsiveness. The study concludes that SIMRS greatly contributes to the efficiency of ED services and recommends improving medical staff competence and digital infrastructure to support sustainable SIMRS implementation.
Sistem Informasi Manajemen Perpustakaan Berbasis AI Menggunakan Collaborative Filtering Untuk Rekomendasi Buku Otomatis Di Perpustakaan Mamuju Indah, Asmi Nur; Fitriyana, Aida; Yeni, Hari
Jurnal Ilmu Ekonomi dan Bisnis Vol. 3 No. 1 (2026): JUKONI - Februari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jukoni.v3i1.1167

Abstract

The development of artificial intelligence (AI) technology shows great potential in supporting the transformation of digital information services, including in library system management. Modern libraries are required to be able to provide services that are fast, personalized, and adaptive to user needs. This study aims to design the concept of an AI-based Library Management Information System using the Collaborative Filtering method as an automatic book recommendation system at the Mamuju Library. The research method uses a systematic literature study approach by analyzing 32 relevant national and international articles to identify implementation patterns, system architecture models, and the resulting benefits. The results of the study indicate that the application of Collaborative Filtering can increase the accuracy of recommendations and the effectiveness of book searches by up to 40–75% based on comparative studies that have been conducted in various digital libraries. In addition, the use of AI has been proven to improve the user experience, accelerate the information retrieval process, and support data-based decision-making by librarians. The proposed conceptual model consists of three main components: the library system database, the AI recommendation engine, and the user interface.
Kinerja Penerapan SIAK Dalam Meningkatkan Efisiensi Kinerja Pegawai Di Dinas Kependudukan Pencatatan Sipil Mamuju Kato, Enjelina; Prisilia, Dela; Yeni, Hari
Jurnal Ilmu Ekonomi dan Bisnis Vol. 3 No. 1 (2026): JUKONI - Februari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jukoni.v3i1.1200

Abstract

Digital transformation in the public sector has encouraged various government agencies to begin utilizing information systems as a means of improving efficiency and service quality. One manifestation of this effort is the implementation of the Population Administration Information System (SIAK) at the Population and Civil Registration Office. This study aims to assess the performance of SIAK implementation in supporting increased employee work efficiency at the Population and Civil Registration Office of Mamuju Regency. The approach used was quantitative with descriptive methods. Data were obtained through observation, distribution of questionnaires to employees using SIAK, and documentation studies. The results show that the use of SIAK has a positive impact on employee performance efficiency, particularly in terms of speed of service completion, population data accuracy, and smooth work processes. However, the implementation of this system still faces several obstacles, particularly related to network quality and differences in technical capabilities among employees. Therefore, efforts to improve infrastructure and strengthen human resource competencies are needed continuously to optimize SIAK utilization.
Implementasi Sistem Informasi Manajemen Kepegawaian Pada Dinas Pendidikan Kabupaten Mamuju, Sulawesi Barat Merianti, Puput; Herlina; Yeni, Hari
Jurnal Ilmu Ekonomi dan Bisnis Vol. 3 No. 1 (2026): JUKONI - Februari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jukoni.v3i1.1202

Abstract

The implementation of information systems in personnel management has become an important effort for public sector organizations to improve administrative effectiveness and human resource management. This study aims to analyze the implementation of the Personnel Management Information System (SIMPEG) at the Education Office of Mamuju Regency, West Sulawesi. This research employs a descriptive qualitative approach, with data collected through observation, interviews, and documentation. The research informants consist of structural officials, SIMPEG administrators, and system users. The findings indicate that SIMPEG has been implemented in managing personnel data and contributes to improving administrative efficiency, data organization, and accessibility. However, the implementation has not yet been fully optimized. This condition is influenced by variations in human resource capabilities, limitations in technological infrastructure, and the lack of structured training and system socialization. The results suggest that the success of SIMPEG implementation is not solely determined by technical aspects but also by management support and organizational readiness. Therefore, strengthening human resource competencies and improving supporting infrastructure are necessary to ensure more effective and sustainable utilization of SIMPEG.
Pengaruh Implementasi Sistem Informasi Administrasi Kependudukan (Siak) Terhadap Efisiensi Alur Pelayanan Publik Pada Dinas Kependudukan Dan Pencatatan Sipil Kabupaten Mamuju Greis; Staowrina, Endang; Yeni, Hari
Jurnal Ilmu Ekonomi dan Bisnis Vol. 3 No. 1 (2026): JUKONI - Februari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jukoni.v3i1.1210

Abstract

ABSTRACT This research aims to empirically evaluate the influence of the Population Administration Information System (SIAK) implementation on the efficiency of public service workflows at the Population and Civil Registration Office (Disdukcapil) of Mamuju Regency. The study is prompted by the critical need to address bureaucratic inefficiencies and fluctuating service lead times through digital transformation. Adopting a quantitative approach, this study designates the quality of the SIAK system as the independent variable (X) and the efficiency of service workflows as the dependent variable (Y). The research population comprises service users in Mamuju Regency, with a sample of [Insert Number] respondents selected via simple random sampling techniques. Data collection was executed through structured questionnaires utilizing a Likert scale, previously validated for internal consistency and reliability. Data analysis was performed using descriptive statistics, classical assumption tests, and simple linear regression analysis to verify the research hypotheses. Preliminary findings suggest that the implementation of SIAK exerts a positive and significant influence on workflow efficiency. This indicates that the optimization of information system performance directly correlates with enhanced efficiency in time management, operational costs, and procedural simplification. These results provide strategic insights for Disdukcapil Mamuju to further strengthen their information technology infrastructure, thereby mitigating procedural bottlenecks and fostering a more responsive public administration environment.
Pengaruh Kualitas Layanan Digital Terhadap Kepuasan Pengguna Aplikasi Ovo Di Kota Mamuju Fiqria, Indriani Nurul; Maryuni; Yeni, Hari
Jurnal Ilmu Ekonomi dan Bisnis Vol. 3 No. 1 (2026): JUKONI - Februari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jukoni.v3i1.1212

Abstract

The rapid development of financial technology (fintech) has driven massive digitalization of transactions across various regions in Indonesia, including Mamuju Regency, West Sulawesi. However, digital infrastructure challenges outside Java Island often hinder the creation of an optimal user experience. This study aims to analyze the influence of digital service quality on the satisfaction levels of OVO digital wallet users in Mamuju Regency. The research method employed is descriptive quantitative, with data collection techniques involving questionnaires distributed to 45 respondents who are active OVO users in the area. Data analysis focuses on dimensions of digital service quality, including system reliability, transaction efficiency, and technical factors such as server stability and data security. The results indicate that digital service quality plays a crucial role in shaping user satisfaction, with transaction speed being the most appreciated indicator. Conversely, local network stability remains a primary concern for the community. These findings offer important implications for OVO service providers to continue strengthening digital infrastructure and expanding the merchant ecosystem in regional areas to maintain user loyalty. This study also emphasizes the importance of synergy between technology and the availability of stable telecommunications networks in regency areas.
Analisis Strategi Pemasaran Dalam Meningkatkan Jumlah Nasabah Pada Perusahaan Pembiayaan Berbasis Teknologi Finansial (Studi Kasus Pt. Nsc Finance Mamuju) Hatta, Fiqra Ramadhan; Salmiah; Yeni, Hari
Jurnal Ilmu Ekonomi dan Bisnis Vol. 3 No. 1 (2026): JUKONI - Februari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jukoni.v3i1.1216

Abstract

This research aims to analyze marketing strategies in increasing the number of customers at a financial technology (fintech)-based financing company, with a case study at PT. NSC Finance Mamuju. The research method used is a descriptive quantitative approach, with data collection techniques through questionnaires distributed to customers and prospective customers of PT. NSC Finance Mamuju, supported by literature studies and documentation. Data analysis is carried out using validity tests, reliability tests, and descriptive analysis to assess the influence of marketing strategies, which include the marketing mix (7P), segmentation, targeting, positioning, and digital marketing, on the increase in the number of customers. The results of the study indicate that marketing strategies have a significant effect on increasing the number of customers, especially in aspects of digital promotion, service quality, and the ease of the financing process. This research is expected to serve as an academic and practical reference for fintech financing companies in formulating effective and sustainable marketing strategies.
Analisis Efektivitas Sistem Informasi Manajemen Rumah Sakit (SIMRS) Di Rsud Regional Mamuju Ms, A.Munawarah Rasyidi; Putri, Salsa Dila; Yeni, Hari
Jurnal Ilmu Manajemen dan Akuntansi Nusantara Vol. 2 No. 1 (2026): JIMAKUN - Januari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jimakun.v2i1.1103

Abstract

The use of a Hospital Management Information System (SIMRS) is a crucial element in supporting improvements in the quality of healthcare services, operational efficiency, and accuracy in managerial decisions. Mamuju Regional Hospital, which serves as a referral hospital in West Sulawesi Province, has implemented SIMRS to assist medical services and hospital management activities. This study was conducted to assess the effectiveness of SIMRS use at Mamuju Regional Hospital, West Sulawesi. The method applied was descriptive with a qualitative approach. Data collection was carried out through interviews, field observations, and documentation studies involving SIMRS users, including health workers, administrative staff, and management. The data obtained were analyzed using data reduction, data compilation, and conclusion drawing steps. The results of the study indicate that the implementation of SIMRS has contributed to accelerating the service process, increasing the efficiency of patient data management, and providing more integrated and accurate information. However, the implementation of SIMRS has not been fully optimized due to obstacles such as a lack of human resource competence in information technology, system network disruptions, and variations in user understanding of the application. From the results of this study, it can be concluded that SIMRS at Mamuju Regional Hospital is quite effective, but still requires development through increasing user capacity, improving technology infrastructure, and continuous system evaluation to support better hospital services.
Analisis Penerapan Sistem Informasi Manajemen Kepegawaian (SIMPEG) dalam Pengelolaan Administrasi Kepegawaian pada Lapas Perempuan Kelas III Mamuju Irma; Mirsan, Syariah Alfadila; Yeni, Hari
Jurnal Ilmu Manajemen dan Akuntansi Nusantara Vol. 2 No. 1 (2026): JIMAKUN - Januari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jimakun.v2i1.1104

Abstract

The implementation of the Personnel Management Information System (SIMPEG) represents a strategic initiative to enhance efficiency, accuracy, and accountability in personnel administration, particularly within government institutions such as the Women’s Correctional Facility Class III Mamuju. SIMPEG plays a crucial role in supporting integrated personnel data management, including employee records, career history, position tracking, and performance evaluation. This article aims to provide an in-depth analysis of SIMPEG implementation by examining its functions, benefits, challenges, and overall effectiveness in supporting personnel management. This study also investigates various factors that influence the success of SIMPEG implementation, encompassing both facilitating and inhibiting elements. The findings indicate that SIMPEG has contributed positively to accelerating administrative processes, improving data accuracy, and enhancing transparency in personnel-related decision-making. However, the system has not yet reached its optimal potential due to several constraints, including limited human resource competencies, inadequate network infrastructure, and inconsistencies in regular data updates. Therefore, continuous improvement efforts are necessary, particularly in the form of user capacity development through targeted training programs, strengthening information technology infrastructure, and conducting regular system monitoring and evaluation. With these measures in place, SIMPEG is expected to deliver more substantial benefits and support the establishment of a professional, efficient, and accountable personnel management system within government organizations.
Co-Authors Adam Ramadhan ADELIA Adrian Nasir Agus Halim Agus Halim, Agus Agustina, Alya Andi Aris Mattunruang Andi Indra Martini Andi Indra Martini Andini, Lilis Anggy Rhamadani Apriandi, A. Arianti, Dini Arsil, Aulia Arti, Pemi Budi Asfirawati Asmin, Muh.Haizal Asya, Erma Aulia, Anisa Aulia, Widya Basri, Jumriah Basri, Nirmayanti Cantika, Ninit Cahya Devita Arista Putri Dian Sidiq Saputra Fadlina Fadlina Fauziah Rahman Fiqria, Indriani Nurul Fitri, Rastina Fitriyana, Aida Greis Haeril Haeril Hasrawati Hatta, Fiqra Ramadhan Heni Pujiastuti Herlina Idris, S.E., M.M , Muhammad Ika Ayu Pratiwi Ikram, Muh Indah, Asmi Nur Indri Yani Indriani Nurul Fiqria S. Irfan Irma Ismuaji Wahyudi istiqamah D, Nur J. Fuji Inzani SL J.Fuji Inzani SL Jumrah Jusnaimah Kato, Enjelina Khatimah B, Husnul Krisdayanti Liravirna Maharani, Andi Putri Rahayu Mahmud, Mardillah Manora Y, Muh AL Khausari R Marsya Maryuni Mauliah, ZalzaBilah Wulan Mayang Merianti, Puput Mirsan, Syariah Alfadila Ms, A.Munawarah Rasyidi Muh Akbar Muh. Tahir Muhammad Aqil Muhammad Fikri Al-Isra Mutiara Nabila Naska N, Naska N Nengsih, Yulia Nugraha, Dimas Adi Nur Annisa Nur Heliska Nur Wahyunianti Dahri Nuraini Nurfaidah Nurfaidah Nurilahi Nurjannah Prisilia, Dela Pustri D, S.M., M.M, A. Kartini Sari Putri Putri, Redina Putri, Salsa Dila Rahmana, Resky Ramadhani, Ainaya Ifditiya Ramadhani, Putri Nur Ramli S, Ramli S Rasyid, Rohsita Amalyah Resti, Andhiny Mantasya Rina Rismayanti Rosalina, Cica S.E., M.M, Nurul Fajeriani, S.E., M.M, Rahayu Japar, S.E., M.M, Sugianto, S.E., M.M, Sutriana S.E., M.Si, Fadlina, S.H., M.H, Dr. Rahmat S.IP., M.Si, Suharto, S.S., M.Comn, Rahma Saiyed, Salmiah Salsabila Shalahuddin Sri Mentari Pombu, Yerlen Staowrina, Endang Suandi Suci Oktavia Ramadani Suhardi Sukmarintis Naga Syaripa Tabsir, S.E., M.Si, Muhammad Kusnady Tamin Tamin, Tamin Tri Frida Suryati Widiyastutin, Dewi Winarti, Indri Winata, Sandra Wiwik Handayani Yerlen Sri Mentari Pombu Yislia Yulinar Clara Hafizha