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Pengaruh Sistem Informasi Pengolahan Administrasi Desa (Sipad) Terhadap Kepuasan Masyarakat di Desa Tabulahan Ninit Cahya Cantika; Cica Rosalina; Hari Yeni
Jurnal Ilmu Manajemen dan Akuntansi Nusantara Vol. 2 No. 1 (2026): JIMAKUN - Januari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jimakun.v2i1.1198

Abstract

Village administrative services play an important role in improving the quality of life for the community. The implementation of the Village Administration Information System (SIPAD) is expected to accelerate administrative processes, improve data accuracy, and provide easier access to services for residents. This study aims to analyze the effect of SIPAD implementation on community satisfaction in Tabulahan Village. A quantitative survey method was employed, with data collected from 120 respondents using questionnaires and analyzed through simple linear regression. The results indicate that the implementation of SIPAD has a positive and significant effect on community satisfaction, with a coefficient of determination (R²) of 0.68, showing that 68% of the variation in community satisfaction can be explained by SIPAD implementation. The discussion emphasizes that SIPAD facilitates village officials in managing administration, speeds up service delivery, and enhances transparency, leading to higher satisfaction among residents. In conclusion, SIPAD plays a crucial role in increasing community satisfaction, and village authorities need to continue optimizing the system to maintain efficient, fast, and responsive public services.
Analisis Efektivitas Sistem Informasi Jkn Mobile Dalam Meningkatkan Kualitas Layanan BPJS Kesehatan Di Mamuju, Sulawesi Barat Nirmayanti Basri; Muh AL Khausari R Manora Y; Hari Yeni
Jurnal Ilmu Manajemen dan Akuntansi Nusantara Vol. 2 No. 1 (2026): JIMAKUN - Januari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jimakun.v2i1.1199

Abstract

Digital transformation in healthcare services requires BPJS Kesehatan to develop technology-based service platforms, one of which is through the JKN Mobile application. This application is designed to make it easier for participants to access administrative services, membership information, availability of health facilities, online queues, and online consultations. However, the effectiveness of its implementation in non-metropolitan areas such as Mamuju, West Sulawesi, has rarely been analyzed comprehensively. This study aims to evaluate the effectiveness of JKN Mobile in improving the quality of BPJS Kesehatan services through a quantitative approach using the DeLone & McLean information system success model. This study analyzes the influence of system quality, information quality, and application service quality on user satisfaction and perceptions of the quality of BPJS Kesehatan services. Data were collected from 20-30 active JKN Mobile users in Mamuju Regency and analyzed using multiple linear regression. The results of the study show that these three quality variables have a significant effect on the effectiveness of digital services. In addition, this study found obstacles in the form of limited network access, uneven levels of digital literacy, and the readiness of health facilities to integrate online service processes. This study makes an important contribution to strengthening the literature on health information systems in developing regions and provides a basis for BPJS Kesehatan to improve the equitable distribution of digital services throughout Indonesia.
Transformasi Efisiensi Layanan Kesehatan dengan Sistem Informasi Manajemen Rumah Sakit (SIMRS) di RSUD Provinsi Sulawesi Barat Nurfaidah Nurfaidah; Yulinar Clara Hafizha; Hari Yeni
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 3 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (Januari - Februari 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i3.4072

Abstract

Penelitian ini bertujuan untuk mengevaluasi penerapan Sistem Informasi Manajemen Rumah Sakit (SIMRS) dalam meningkatkan efisiensi operasional di RSUD Provinsi Sulawesi Barat, dengan menggunakan kerangka HOT-FIT (Human, Organization, Technology, Net Benefit). Metode yang digunakan dalam penelitian ini adalah kualitatif, melalui wawancara mendalam dengan pihak terkait, seperti manajer rumah sakit, pengguna(user) SIMRS, dan Pasien. Fokus utama penelitian ini adalah untuk menilai efektivitas SIMRS dalam meningkatkan efisiensi pelayanan, mengidentifikasi kendala dalam penerapan sistem, serta merumuskan strategi yang dapat diterapkan untuk mengoptimalkan penggunaannya. Hasil penelitian menunjukkan bahwa SIMRS memberikan dampak positif terhadap efisiensi operasional rumah sakit, terutama dalam mempercepat pengelolaan data pasien dan administrasi. Namun, terdapat beberapa kendala yang menghambat efektivitas sistem, antara lain masalah infrastruktur teknologi, kurangnya pelatihan bagi pengguna, serta tantangan dalam penerimaan perubahan oleh staf. Kendala ini mencerminkan pentingnya keselarasan antara aspek teknologi, sumber daya manusia, dan struktur organisasi. Penelitian ini merekomendasikan perbaikan infrastruktur teknologi, peningkatan pelatihan bagi pengguna, serta penguatan koordinasi antar departemen untuk mengoptimalkan SIMRS. Evaluasi dan pemantauan berkelanjutan juga diperlukan agar SIMRS dapat memberikan manfaat maksimal dalam meningkatkan efisiensi pelayanan rumah sakit.
Efektivitas Sistem Informasi Sertifikat Kelayakan Pengolahan bagi Keamanan dan Mutu Produk Perikanan di Sulawesi Barat Karina Many Ansari; Hari Yeni; Selfin Tiku; Syamsuddin Sagena; Wahida Wahida
Jurnal E-bussiness Institut Teknologi dan Bisnis Muhammadiyah Polewali Mandar Vol 6 No 1 (2026): Jurnal E-bussiness Institut Teknologi dan Bisnis Muhammadiyah Polewali Mandar
Publisher : Pusat Penelitian dan Pengabdian Masyarakat ITBM Polman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59903/ebussiness.v6i1.389

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Penelitian ini bertujuan untuk menganalisis efektivitas penerapan sistem informasi Sertifikat Kelayakan Pengolahan (SKP) pada Unit Pengolahan Ikan (UPI) di Provinsi Sulawesi Barat. Penelitian ini menggunakan pendekatan kualitatif dengan desain studi Abstract kasus, melibatkan wawancara mendalam, observasi, dan analisis dokumen terhadap 15 informan. Hasil penelitian menunjukkan bahwa sistem informasi SKP telah meningkatkan efisiensi dan transparansi proses sertifikasi melalui digitalisasi pengajuan permohonan, verifikasi, dan penerbitan sertifikat. Namun, efektivitasnya masih terbatas, sebagaimana ditunjukkan oleh rendahnya tingkat kepemilikan SKP — hanya 10 dari 180 UPI (5,56%). Faktor pendukung implementasi meliputi pendampingan dari instansi pembina, akses terhadap infrastruktur perikanan, dan orientasi pada pasar ekspor. Sementara itu, rendahnya literasi digital, keterbatasan akses internet, dan kesulitan memenuhi persyaratan teknis menjadi kendala utama. Penelitian ini menyimpulkan bahwa keberhasilan sistem informasi SKP tidak hanya ditentukan oleh teknologi, tetapi juga oleh dukungan kelembagaan, kapasitas sumber daya manusia, dan pendampingan yang berkelanjutan
Analisis Efektivitas Pelayanan Administrasi Sebelum Dan Sesudah Implementasi Aplikasi PUSAKA Di Kantor Kementrian Agama Kabupaten Mamuju Dimas Adi Nugraha; Hari Yeni
Jurnal Ilmu Ekonomi, Pendidikan dan Teknik Vol. 3 No. 1 (2026): IDENTIK - Januari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/identik.v3i1.1147

Abstract

This study aims to analyze the effectiveness of administrative services at the Mamuju District Ministry of Religious Affairs Office before and after the implementation of the Pusaka Super Apps application as part of the digital transformation of public services. The method used in this study is comparative analysis with a qualitative descriptive approach, through document studies, community satisfaction survey data, and a review of policies and administrative service practices in the field. The results of the analysis show that before digitalization, administrative services were still dominated by manual systems that tended to be slow, lacked transparency, and depended on the physical presence of applicants. After the implementation of the Pusaka Super Apps since early 2023, there has been a significant improvement in service speed, transparency of procedures and costs, integrity of the apparatus, and ease of access to services for the community. This is reflected in the increase in the Community Satisfaction Index, which has reached the excellent category. However, the effectiveness of digital services still faces obstacles in the form of limited internet network infrastructure in a number of areas and differences in digital literacy levels, both among officials and the public. Therefore, strengthening infrastructure, increasing human resource capacity, and providing ongoing assistance are among the factors that are very important for maintaining the sustainability and equitable quality of digital-based administrative services in Mamuju Regency.
Model Niat Penggunaan Berkelanjutan Mobile Banking: PeranKepercayaan, Kepuasan, Nilai yang Dirasakan, dan Keterlibatan Pelangganpada Bank Muamalat Hari Yeni; Agus Halim
Journal of Management Branding Vol. 3 No. 2 (2026): Journal of Management Branding
Publisher : Pascasarjana Universitas Muhammadiyah Mamuju

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71326/jmb.v3i2.113

Abstract

This study aims to analyze the influence of trust, satisfaction, and perceived value on mobile banking continuance intention with customer engagement as a mediating variable at Bank Muamalat. The sample consisted of 162 customers from Bank Muamalat Mamuju and Wonomulyo branches. Data analysis used Structural Equation Modeling (SEM) with AMOS. The results indicate that trust and customer satisfaction have a positive and significant effect on customer engagement, while perceived value has a positive but insignificant effect. Customer engagement has a positive and significant effect on continuance intention. Customer engagement mediates the influence of trust and satisfaction on continuance intention, but fails to mediate the influence of perceived value. These findings confirm that psychological and relational factors are more dominant in shaping continuance intention compared to functional factors. Bank Muamalat should strengthen trust and satisfaction through improving digital service quality and user experience oriented towards Islamic values. The novelty of this study lies in examining the mediating role of customer engagement in integrating psychological and functional factors towards the continuance intention of Islamic mobile banking services.
Pengaruh Pendidikan Kewirausahaan Dan Dukungan Keluarga Terhadap Minat Berwirausaha Pada Alumni Jurusan Desain Komunikasi Visual Smkn Tapango Kabupaten Polewali Mandar Gita Sari; Hari Yeni; Andi Indra Martini; Muhammad Sibgatullah
Indonesian Journal of Innovation Science and Knowledge Vol. 3 No. 4 (2026): IJISK 2026
Publisher : Fakultas Pendidikan Ilmu Keguruan, Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/ijisk.v3i4.533

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh pendidikan kewirausahaan dan dukungan keluarga terhadap minat berwirausaha pada alumni Jurusan Desain Komunikasi Visual SMKN Tapango Kabupaten Polewali Mandar. Pendidikan kewirausahaan dipandang sebagai faktor pengembangan kapasitas internal yang membentuk pengetahuan, keterampilan, kreativitas, kepemimpinan, dan kemampuan mengelola risiko, sedangkan dukungan keluarga merupakan faktor sosial eksternal yang dapat memperkuat motivasi dan kepercayaan diri untuk memulai usaha. Penelitian ini menggunakan pendekatan kuantitatif dengan desain asosiatif. Populasi penelitian berjumlah 736 alumni dan 88 responden dipilih menggunakan purposive sampling. Data dikumpulkan melalui observasi, wawancara, kuesioner, dan dokumentasi. Analisis data dilakukan melalui uji validitas, uji reliabilitas, regresi linear berganda, uji t, uji F, dan koefisien determinasi. Hasil penelitian menunjukkan bahwa pendidikan kewirausahaan berpengaruh positif dan signifikan secara parsial terhadap minat berwirausaha (B = 0,131; t = 3,128; sig. = 0,002). Dukungan keluarga juga berpengaruh positif dan signifikan secara parsial (B = 0,328; t = 3,103; sig. = 0,003). Secara simultan, pendidikan kewirausahaan dan dukungan keluarga berpengaruh positif dan signifikan terhadap minat berwirausaha (F = 8,773; sig. = 0,000), dengan nilai R² sebesar 0,171. Dengan demikian, kedua variabel menjelaskan 17,1% variasi minat berwirausaha, sedangkan 82,9% sisanya dijelaskan oleh faktor lain di luar model. Temuan ini menunjukkan bahwa penguatan pembelajaran kewirausahaan yang praktis dan peningkatan dukungan keluarga penting untuk mendorong kewirausahaan kreatif di kalangan alumni sekolah kejuruan.
The Impact of Digitalization and the Quality of the P3-TGAI Monitoring Application’s Information System on the Effectiveness and Accountability of Irrigation Management at the Sulawesi V Mamuju River Basin Office Fitriani; Naluria Islami; Hari Yeni; Muhammad Aqil
International Journal Artificial Intelligent and Informatics Vol. 4 No. 3 (2026): August 2026
Publisher : Research and Social Study Institute (ReSSI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (423.524 KB) | DOI: 10.33292/8bfccp21

Abstract

The digitalization of water resources management is a strategic necessity to accelerate the monitoring process, enhance information accuracy, and increase the transparency of government program implementation. This study aims to analyze the effect of digitalization and the quality of the monitoring application information system for the Irrigation Water Use Acceleration Improvement Program (P3-TGAI) on the effectiveness and accountability of irrigation management at the Sulawesi V Mamuju River Basin Office. The study used a quantitative approach with an explanatory design. Data were collected through a Likert-scale questionnaire to 60 respondents consisting of BWS technical staff, P3A technical assistants, administrators of water user farmer organizations, and structural officials who use the application. Data were analyzed using Structural Equation Modeling–Partial Least Squares with the help of SmartPLS 4.0. The results showed that digitalization had a positive and significant effect on effectiveness with a path coefficient of 0.341, a t-statistic of 3.214, and a p-value of 0.001. Digitalization also had a significant effect on accountability with a coefficient of 0.289, a t-statistic of 2.876, and a p-value of 0.004. Information system quality has the strongest influence on effectiveness with a coefficient of 0.412, a t-statistic of 4.508, and a p-value <0.001, and an impact on accountability with a coefficient of 0.377, a t-statistic of 3.962, and a p-value <0.001. Digitalization and information system quality explain 64.2% of the variation in effectiveness and 58.7% of the variation in accountability. This study concludes that an integrated, stable, easy-to-use monitoring application that produces accurate information can improve program coordination, control, reporting, transparency, and accountability. Strengthening digital infrastructure, user competency, system security, and data validation should be a priority in realizing effective, accountable, and sustainable P3-TGAI governance.
The Influence of Information System Quality and Perceived Cybersecurity on Students' Continued Usage, with Trust as a Mediating Variable Muh. Rivaldi; Irwan Syarifuddin; Hari Yeni; Muhammad Aqil
International Journal Artificial Intelligent and Informatics Vol. 4 No. 3 (2026): August 2026
Publisher : Research and Social Study Institute (ReSSI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (670.829 KB) | DOI: 10.33292/wghfwv62

Abstract

Digital transformation in higher education requires the availability of academic information systems that are not only high quality but also capable of protecting students' digital data and activities. This study aims to analyze the influence of information system quality and cybersecurity perceptions on student continuance usage, both directly and indirectly through trust as a mediating variable. The study used a quantitative approach with a survey design on 216 active students of the Muhammadiyah Polman Institute of Technology and Business who have used the Academic Information System. Respondents were selected using a purposive sampling technique. Data were collected through a five-point Likert-scale questionnaire and analyzed using Partial Least Squares–Structural Equation Modeling with the help of SmartPLS 4. The results showed that information system quality had a positive and significant effect on trust (β=0.339; t=6.325; p<0.001) and continuance usage (β=0.222; t=3.903; p<0.001). Cybersecurity perceptions also had a positive and significant effect on trust (β=0.387; t=6.174; p<0.001) and continuance usage (β=0.275; t=5.528; p<0.001). Trust exerted the strongest influence on continuance usage (β=0.427; t=7.745; p<0.001). Furthermore, trust was shown to partially mediate the effect of information system quality on continuance usage, with an indirect effect of 0.145 and a VAF of 39.4%, and the effect of cybersecurity perceptions on continuance usage, with an indirect effect of 0.165 and a VAF of 37.6%. This study concluded that the continued use of academic information systems is determined by technical quality, cybersecurity assurance, and especially student trust. Universities need to improve system reliability, data protection, security transparency, and service responsiveness to maintain continued system use.
The Role of Organizational Digital Transformation in Strengthening Local Cultural Identity and Digital Literacy of the People of Mamuju Regency, West Sulawesi Sukriadi; Hasni; Hari Yeni; Muhammad Aqil
International Journal Artificial Intelligent and Informatics Vol. 4 No. 3 (2026): August 2026
Publisher : Research and Social Study Institute (ReSSI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33292/y22ag880

Abstract

Digital transformation not only changes organizational service and communication systems but also opens up new opportunities for preserving local culture and increasing community digital capacity. In Mamuju Regency, the use of technology by local governments, universities, cultural communities, and social institutions has not been fully integrated with strategies for strengthening Mandar culture and digital literacy education. This study aims to analyze the influence of organizational digital transformation on local cultural identity and community digital literacy and examine the mediating role of digital literacy in the relationship between organizational digital transformation and local cultural identity. The study used a quantitative approach with an explanatory survey method. Data were collected through a Likert-scale questionnaire from 250 respondents consisting of government officials, lecturers and students, cultural community administrators, and people aged 17–35 who actively use digital media. The sample was determined using proportionate stratified random sampling. Data analysis was carried out through instrument testing and modeling of relationships between variables. The results of the validity test showed that all 24 statements were valid, with corrected item-total correlation values ​​ranging from 0.685–0.792 and higher than the table r value of 0.124. The results of the model testing indicate that organizational digital transformation has a positive and significant impact on digital literacy and local cultural identity. Digital literacy also positively influences local cultural identity and has been shown to mediate the influence of organizational digital transformation on strengthening community cultural identity. These findings emphasize that the digitalization of services, communication, information, and cultural promotion must be accompanied by an increase in community capacity to critically access, evaluate, create, and disseminate digital content. Digital transformation based on participation and local wisdom can be a sustainable strategy for maintaining the existence of Mandar culture amidst technological developments and globalization.
Co-Authors A.Munawarah Rasyidi Ms Achmed Ghazali Ar Lery Adam Ramadhan ADELIA Adrian Nasir Agus Halim Agustina, Alya Akbar Andi Aris Mattunruang Andi Indra Martini Andi Indra Martini Andi Indra Martini Andi Putri Rahayu Maharani Anggy Rhamadani Anisa Aulia Apriandi, A. Arsywanty Asfirawati Asya, Erma Aulia Arsil Aulia, Widya Basri, Jumriah Cica Rosalina Devita Arista Putri Dian Sidiq Saputra Dimas Adi Nugraha Dini Arianti Fadlina Fadlina Fauziah Rahman Fiqria, Indriani Nurul Fitriani Fitriyana, Aida Gita Sari Greis Haeril Haeril Hasan Imran Hasni Hasrawati Hatta, Fiqra Ramadhan Heni Pujiastuti Herlina Husni Idris, S.E., M.M , Muhammad Ika Ayu Pratiwi Ikram, Muh Indah, Asmi Nur Indri Winarti Indri Yani Indriani Nurul Fiqria S. Irfan Irma Irwan Syarifuddin Ismuaji Wahyudi Isra Febriana J. Fuji Inzani SL J.Fuji Inzani SL Jumrah Jusnaimah Karina Many Ansari Kato, Enjelina Khatimah B, Husnul Krisdayanti Lilis Andini Liravirna Mardillah Mahmud Marsya Maryuni Mastura Masyitah Febrianti Hamzah Mauliah, ZalzaBilah Wulan Mayang Merianti, Puput Muchammad Syafar Muh Akbar Muh AL Khausari R Manora Y Muh. Rivaldi Muh. Tahir Muh.Haizal Asmin Muhammad Aqil Muhammad Aqil Muhammad Aqil Muhammad Fikri Al-Isra Muhammad Sibgatullah Mutiara Nabila Naluria Islami Naska N, Naska N Nengsih, Yulia Ninit Cahya Cantika Nirmayanti Basri Nur Annisa Nur Heliska Nur istiqamah D Nur Wahyunianti Dahri Nuraini Nurfaidah Nurfaidah Nurfaidah Nurfaidah Nurilahi Nurjannah Pemi Budi Arti Prisilia, Dela Pustri D, S.M., M.M, A. Kartini Sari Putri Putri, Redina Rahmana, Resky Ramadhani, Ainaya Ifditiya Ramadhani, Putri Nur Ramli S, Ramli S Rastina Fitri Rasyid, Rohsita Amalyah Resti, Andhiny Mantasya Rina Rismayanti S.E., M.M, Nurul Fajeriani, S.E., M.M, Rahayu Japar, S.E., M.M, Sugianto, S.E., M.M, Sutriana S.E., M.Si, Fadlina, S.H., M.H, Dr. Rahmat S.IP., M.Si, Suharto, S.S., M.Comn, Rahma Saiyed, Sahnidar Hasan Salmiah Salsa Dila Putri Salsabila Sandra Winata Selfin Tiku Shalahuddin Sri Mentari Pombu, Yerlen Staowrina, Endang Suandi Suci Oktavia Ramadani Suhardi Sukmarintis Naga Sukriadi Supardi Abas Syamsuddin Sagena Syariah Alfadila Mirsan Syaripa Tabsir, S.E., M.Si, Muhammad Kusnady Tamin Tamin Tri Frida Suryati Wahida Wahida Widiyastutin, Dewi Wiwik Handayani Yerlen Sri Mentari Pombu Yislia Yulinar Clara Hafizha Yulinar Clara Hafizha Yuniawan Hari Raharjo