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Sugiharto Sugiharto
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Mengukur Indeks Kepuasan Mahasiswa Fakultas Ekonomi Universitas 45 Surabaya Terhadap Variabel Layanan Akademik Siti Nurul Hidayah; Aridha Prasetya; Harsono Teguh Santoso; Bambang Karnain; Sugiharto Sugiharto; Achmad Daengs GS
Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 3 No. 1 (2024): April: Jurnal Mahasiswa Manajemen dan Akuntansi
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jumma45.v3i1.2303

Abstract

This research aims to determine the quality of service at the Faculty of Economics, University 45 Surabaya. The population used as subjects in this research was 300 students from the Faculty of Economics, University 45 Surabaya. Determining the sample in this study used probability sampling with proportional sample strata. The results of the analysis using the Importance Performance Analysis (IPA) method show that the services that occur are not running effectively. In the results of the science map graph, there are variables that the faculty should pay special attention to, namely the physical evidence variable. This variable is considered important and is highly expected by students, but the performance shown is low. The variable whose performance must be maintained is the guarantee variable. The variables of responsiveness, reliability and empathy are variables with a low level of hope/importance but the existing performance has been running very well. The author's suggestion is that the faculty continue to maintain the performance of the assurance variable, concentrate more on improving the performance of the physical evidence variable and the responsiveness, reliability and empathy variables which are already running well.
Dampak Variabel Produk, Promosi, dan Harga Terhadap Keputusan Konsumen Dalam Membeli Krupuk Ayam Bawang di Desa Krembangan Taman Sidoarjo Intan Febria Nita; Aridha Prasetya; Harsono Teguh Santoso; Bambang Karnain; Sugiharto Sugiharto; Achmad Daengs GS
Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 3 No. 1 (2024): April: Jurnal Mahasiswa Manajemen dan Akuntansi
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jumma45.v3i1.2306

Abstract

Competition is so tight now that companies must be able to play reliable marketing strategies and be able to attract consumer interest so they can win the market. Products that have good quality with good differentiation will be products that are most likely to have loyal consumers. By understanding how consumer behavior will contribute to companies formulating marketing strategies which will later be implemented in introducing and promoting their products to the market. This means that when a product is to be produced, it is known long beforehand what the consumer's needs and desires are. After the company has formulated a strategy that will be implemented in an effort to gain consumers' attention, building good communication with consumers is a step that must be taken by the company to consumers and must be done on an ongoing basis. With this effort, it will be known how consumers respond to the product.
Analisis 5 (Lima) Tahapan Proses Keputusan Pembelian Terhadap Pengambilan Keputusan Mahasiswa Universitas 45 Surabaya Dalam Memilih Perguruan Tinggi Okky Novianto; Harsono Teguh Santoso; Rina Dewi; Bambang Karnain; Sugiharto Sugiharto; Achmad Daengs GS
Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 3 No. 1 (2024): April: Jurnal Mahasiswa Manajemen dan Akuntansi
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jumma45.v3i1.2308

Abstract

This research aims to find out and understand how University 45 Surabaya students make decisions in choosing a university which is analyzed through 5 (five) stages of the purchasing decision process, namely Problem Recognition, Information Search, Evaluation of Alternatives, Purchase Decision, and Postpurchase Behavior. The population in this study were all active students in the 2014-2016 academic year at University 45 Surabaya. Determining the sample for this study used probability sampling with proportional sample strata. The type of research is qualitative research. The analytical tool used is a descriptive statistical method through calculating the size of central tendency by looking for the average value (mean) at the Problem Recognition, Information Search, Evaluation of Alternatives, Purchase Decision stages, and the IPA (Importance-Performance Analysis) method for the Postpurchase Behavior stage which is used to rank various elements of service quality through the aspects of Expectation (expectations) and Performance (performance). Research results in stage I Problem Recognition (Problem Recognition), there is a total score of 371 with an average value of 74.20 and the lowest namely 322 with an average value of 64.40. where the total average is 712.40. At the Information Search stage, the highest total score was obtained, namely 378 with an average value of 75.60 and the lowest total score was 244 with an average value of 48.80, where the total average was 679.00. At the Evaluation of Alternatives stage, the highest total score was obtained, namely 378 with an average value of 75.60 and the lowest total score was 241 with an average value of 48.20, where the total average was 661.00. At the Purchase Decision stage, the highest total score was obtained, namely 369 with an average value of 73.80 and the lowest total score was 262 with an average value of 52.40, where the total average was 812.60.
Analisis Controllable Factors 7M Dan Service Quality Dalam Meningkatkan Kualitas Layanan Serta Dampaknya Terhadap Kepuasan Konsumen Di Giant Diponegoro Surabaya Dwi Krisnara; Mahjudin Mahjudin; Harsono Teguh; Bambang Karnain; Sugiharto Sugiharto; Achmad Daengs GS
Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 3 No. 1 (2024): April: Jurnal Mahasiswa Manajemen dan Akuntansi
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jumma45.v3i1.2330

Abstract

This research is aimed at finding out the influence of Giant Diponegoro Surabaya's marketing management which includes Controllable Factors or controlled factors, and Service Quality or service quality on consumer satisfaction shopping at Giant Diponegoro Surabaya. Thus, the results of this research can at least be used as additional information for management in marketing their products in accordance with consumer desires. With the t-test tool, among the Controllable Factors or controllable factors, Service Quality or service quality is the one that influences the most. are Controllable actors with a percentage of 44.3%, while Service Quality is 37%. After conducting this research, the advice that can be contributed to companies is that company leaders must pay attention to variables with smaller percentages, because in developed countries they are already at the Service Quality stage. which also influences purchasing decisions.
Dampak Motivasi Terhadap Kinerja Karyawan Pada PT. Univar Limawarnane Surabaya Dhya Nur Aysiya; Sugiharto Sugiharto; Aridha Prasetya; Bambang Karnain
Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 3 No. 1 (2024): April: Jurnal Mahasiswa Manajemen dan Akuntansi
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jumma45.v3i1.2334

Abstract

The problem faced by the company PT. Univar Limawarnane Surabaya is that employee performance is not yet optimal. Reflected by the lack of optimal employee performance, namely: (1) Realization of sales of laboratory equipment is not in accordance with the targets set by the company; (2) The placement of employees is not in accordance with their competence; and (3) The workload given by the company exceeds employee capacity. As in the concept of preparing scientific work, this research aims to analyze the influence of motivation on the performance of PT employees. Univar Limawarnane in Surabaya. Meanwhile, the research sample taken was 31 people (employees), according to the size of the existing population, because the number of employees was relatively small. The data analysis technique used in this research is simple linear regression analysis. The results of the research show that there is a significant influence between motivation variables on the performance variables of PT employees. Univar Limawarnane Surabaya. This is proven t = 3.601 at Sig = 0.01 or tcount = 3.601 while t table = 2.045 This means that motivation variables can be used as a basis for predicting the performance of PT employees. Univar Limawarnane Surabaya. This shows that the hypothesis proposed is supported by the data.
Dampak Gaya Kepemimpinan Terhadap Motivasi Kerja Karyawan Pada PT.Asuransi Asoka Mas Surabaya Devi Mayasari; Widodo Widodo; Harsono Teguh; Bambang Karnain; Sugiharto Sugiharto
Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 3 No. 1 (2024): April: Jurnal Mahasiswa Manajemen dan Akuntansi
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jumma45.v3i1.2344

Abstract

This research aims to analyze the influence of leadership and financial compensation on performance of employees of PT Asuransi Asoka Mas Surabaya. This research data obtained from the questionnaire and some observations and interviews with relevant parties. Research findings show that leadership variable effect on the motivation of working. Research methods used in this study using multiple linear regression analyst. In testing simultaneously by using the F test showed a real influence among variables with variables bound. In the relationship between this generated koefisiens simultaneous determination (R2) of the existing data show that, the third free variables bound variable that is able to explain the motivation of working, while the value of the correlation (R) shows that the relationship between the free variables in its entirety with the variables are bound is quite strong. Partially motivational variables (X1) the dominant effect against the motivation of working with value t calculate > t table. It can be concluded that the performance of employees on the influence by the leadership style against employee motivation.
Dampak Motivasi Kerja Dan Stres Kerja Terhadap Kinerja Karyawan PT. Asuransi Jasa Indonesia (Persero) Kantor Cabang Surabaya : Studi Kasus PT. Asuransi Jasa Indonesia Cab, Surabaya Dema Erita; Sugiharto Sugiharto; Harsono Teguh; Achmad Daengs GS; Rina Dewi
Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 3 No. 1 (2024): April: Jurnal Mahasiswa Manajemen dan Akuntansi
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jumma45.v3i1.2347

Abstract

So that employees can provide the best service to consumers, it is very important to motivate employees. If providing motivation to employees is less effective then this will have a direct impact on employee performance. High performance can be created if employees feel happy and comfortable at work. Stress is a dynamic condition where an individual is confronted with an opportunity, constraint or demand that is related to what he wants and the results are perceived as uncertain and important. Therefore, the problem of work stress and employee mental health needs to receive serious attention from the leadership. The research method used in this research uses multiple linear regression analysis. Simultaneous testing using the F test shows that there is a real influence between the independent variable and the dependent variable, as evidenced by the Fcount value of 21.382 > Ftable 3.3. In this simultaneous relationship, a coefficient of determination (R²) of 0.613 or 61.3% of the existing data is produced, indicating that the two independent variables, namely work motivation (X₁) and work stress (X₂) are able to explain the variable, namely employee performance confidence (Y). , while the multiple R is 0.783 or 78.3%, which shows that the relationship between the independent variables as a whole and the dependent variable is quite strong. Partially, the work stress variable (X₂) has a significant and dominant effect on employee performance with a tcount of 4.314 > ttable 2.052 and a significant value of 0.000. This means work stress which consists of: excessive workload, work conflict, work frustration, equipment availability, and time constraints.
Pengaruh Promosi dan Harga terhadap Keputusan Konsumen Jasa Sewa Forklift pada PT Mahira Multi Sarana di Kabupaten Sidoarjo Muhammad Muflih Sulaiman; Bambang Karnain; Rina Dewi; Sugiharto Sugiharto; Harsono Teguh Santoso
Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 3 No. 2 (2024): Oktober : Jurnal Mahasiswa Manajemen dan Akuntansi
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jumma45.v3i2.3095

Abstract

His research aims to investigate the influence of promotions and prices on consumer decisions in choosing forklift rental services at PT. Mahira Multi Sarana, Sidoarjo Regency. The research method used is a survey using a questionnaire as a data collection tool. The sample for this study consisted of consumers who had used the company's forklift rental services. The data analysis technique used is multiple linear regression to test the relationship between promotion and price variables on consumer decisions. The research results show that promotions and prices have a significant effect on consumers' decisions to use forklift rental services. The implication of this research is the importance of companies in designing effective promotional strategies and setting competitive prices to influence consumer decisions in choosing forklift rental services.
“Pengaruh Kualitas Layanan terhadap Minat Berkunjung Kembali pada Hotel X di Surabaya” Vicky Ardiansyah; Sugiharto Sugiharto; Bambang Karnain; Harsono Teguh Santoso; Achmad Daengs GS
Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 3 No. 2 (2024): Oktober : Jurnal Mahasiswa Manajemen dan Akuntansi
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jumma45.v3i2.3126

Abstract

This study aims to determine the effect of service quality on return visit interest at hotel X in Surabaya both simultaneously and partially, and to determine the most dominant variable in influencing return visit interest. This study belongs to the type of causal research with a quantitative approach. The sample used was 96 respondents, the results of which will be tested for validity and multiple linear regression analysis, multiple determination coefficients, F test, t test, and dominant test. The study results show that service quality affects the interest in revisiting hotel X in Surabaya both simultaneously and partially. The service quality variable is the most dominant variable in influencing return visit interest at hotel X in Surabaya. Furthermore, the ability of the service quality variable to influence the revisit interest variable is 50.5%, while the remaining 49.5% is influenced by other variables not discussed in this study.
Pengaruh Kepemimpinan Transformatif, Pengendalian Internal, Kompetensi SDM, dan Pemanfaatan TI Terhadap Kualitas Laporan Keuangan Riska Putri Setyaningrum; Sasmito Widi Nugroho; Sugiharto Sugiharto
Jurnal Ekonomi, Akuntansi, dan Perpajakan Vol. 1 No. 4 (2024): November: Jurnal Ekonomi, Akuntansi, dan Perpajakan (JEAP)
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jeap.v1i4.360

Abstract

The purpose of this study is to see how the influence of transformative leadership style, internal control system, HR competence, and utilization of information technology affects the quality of financial reports in several agencies in Magetan Regency. A total of 112 respondents participated in this study through filling out questionnaires. This study utilizes quantitative methods and statistical analysis (multiple linear regression) to process the data obtained. The results showed that transformative leadership style, internal control system, and HR competence improve the quality of financial statements, but the utilization of information technology does not necessarily improve the quality of financial statements. the four factors collectively influence in improving the quality of financial statements.
Co-Authors Abdullah Umar Achmad Daeng GS Achmad Daengs Ade Dwi Marsyida Adelia Friska Imas Agnes Martalina Gasmi Agung Hari Sasongko Aisyah Dwi Ramadhani Amanda Anggraini Amanda Putri Herman Boedhiarti Andreansah Andreansah Anggit Risdiyanto Anies Setiowati, Anies Annisa Rahma Dana Aridha Prasetya Aridha Prassetya Ariyatun, Ariyatun As-Syifa R.Ramdhani Tanjung Azizah Nur Fatimah Bambang Karnaen P. Bambang Karnain Bambang Karnain P Dani Feki Kris Koro Dema Erita Devi Mayasari Dewi Putri Rahmawati Dhya Nur Aysiya Dian Kusumaningrum Diana Zuhro Dionisius Aldio Manuhutu Dwi Krisnara Dwi Prasetyo Ely Julianus Tiballa Emilia Jefanggi Lolita Widiantini Enggar Dwi Panglipur Enny Istanti Erwin Tri Kurniyanto Fikri Firdaus Futridesy Angraini Gede Wiyasa Glory Aguzman GS , Achmad Daengs Gunawan Gunawan Harsono Teguh Harsono Teguh S Harsono Teguh Santoso Hesti Pandu Widodo I Gde Wiyase I Gede Wiyasa I Putu Yogie Mahendra Ika Sufitri Iklima Adilvi Artafilah Intan Febria Nita Irfan Fauzi Isroli Isroli Kristian Mangku Setyo Panjaitan La Ode Abdullah Mahjudin Mahjudin Maria Ayu Puspita Martono Martono Martono Martono Mila Nurkolila Moch Adam Fahmiansyah Moch Indrawan Moh. Riskaedi Febriyan Muhammad Muflih Sulaiman Mutiara Fadhillah Nadya Vicky Ngono Citra Zippora Niko Wahyu Dwi Hermawan Novia Al Adawiyah Nuning Setyaningrum Nurida Hana Simamora Okky Novianto Olivia Andiana Pantur Pandiangan Pinta Yosepin Turnip Priyo Susatyo Putra Pamungkas Putra, Mulhady Rachmad Hartono Rahmat Winata Rakha Abbiyu Rina Dew Rina Dewi Riska Putri Setyaningrum S.T., M.T., DEDI BUDI SETIAWAN Sa'adatul Amalia Safeb Achman Irfai Anas SASMITO WIDI NUGROHO Setya Rahayu Siti Hajar Sahari Siti Nurul Hidayah Sri Sumartiningsih Suci Rahmawati Hidayatulloh Tarigan, Bukti Tasya Florensia Tjandra Wasesa Tosa Dwitara Anggit Turrini Yudiarti Vicky Ardiansyah Wahyu Restu Syahputri Widiyanti Widiyanti Widji Nurhayati Widodo Widodo Winda Sari Yoto Yoto Yulius Gulo Zainul Arifudin