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All Journal Jurnal Kajian Manajemen Bisnis Humanus: Jurnal ilmiah Ilmu-ilmu Humaniora Dinamika Pendidikan JURNAL EVALUASI PENDIDIKAN Jurnal Ilmu Komunikasi Dharmakarya : Jurnal Aplikasi Ipteks Untuk Masyarakat Jurnal Pendidikan Ilmu Sosial Journal of Management and Business Review JRK (Jurnal Riset Komunikasi) Jurnal Taman Vokasi Sumatra Journal of Disaster, Geography and Geography Education Jurnal Penelitian Pendidikan IPA (JPPIPA) Gondang: Jurnal Seni dan Budaya Widya Yuridika JURNAL PENDIDIKAN TAMBUSAI Journal on Education JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan) Ensiklopedia Social Review JRTI (Jurnal Riset Tindakan Indonesia) Jurnal Pendidikan dan Konseling Jurnal Inovasi Pendidikan Ekonomi Ilomata International Journal of Management Suluah Bendang: Jurnal Ilmiah Pengabdian Kepada Masyarakat JMK Jurnal Manajemen dan Kewirausahaan Jurnal Ecogen Jurnal Kajian Manajemen dan Wirausaha Journal of Management - Small and Medium Enterprises (SME's) Ilomata International Journal of Management Komitmen : Jurnal Ilmiah Manajemen Indonesian Journal of Tourism and Leisure Operations Management and Information System Studies Marketing Management Studies ProBisnis : Jurnal Manajemen JEBI (Jurnal Ekonomi dan Bisnis Islam) Journal of Business Studies and Management Review e-Jurnal Apresiasi Ekonomi Jurnal Ilmiah Ekonomi dan Manajemen Law and Economics Jurnal Penelitian Pendidikan Indonesia Jurnal Indonesia : Manajemen Informatika dan Komunikasi The Indonesian Journal of Computer Science Manaruko: Jurnal Pengabdian Masyarakat Komunikatif : Jurnal Ilmiah Komunikasi
Susi Evanita
Universitas Negeri Padang
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Journal : Jurnal Kajian Manajemen Bisnis

 1 
Pengaruh Corporate Social Responsibility dan Kepercayaan Merek terhadap Loyalitas Merek Bank Nagari Capem UNP pada Mahasiswa UNP Evanita, Susi; Thabrani, Gesit; Chairil, Arsala Bilhuda
Jurnal Kajian Manajemen Bisnis Vol 5, No 2 (2016): Jurnal Kajian Manajemen Bisnis
Publisher : Jurusan Manajemen Fakultas Ekonomi Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (117.785 KB) | DOI: 10.24036/jkmb.10750300

Abstract

This research aims to analyze the effect of (1) corporate social responsibility,and (2) brand trust towards brand loyalty UNP branch Nagari Bank on Padang State University Student. This research belongs to a causative research. The population in this research is the student of Padang State Universitywho ever had dealings in Nagari Bank and knowing CSR program of Nagari Bank. The sampling technique used was accidental sampling, total sample with as many as 100 samples. Methods of analysis used is the regression. The results of this research indicate that: (1) corporate social responsibility affect significantly to brand loyalty Nagari Bank on Padang State University Student and (2) brand trust affect significantly toward brand loyalty Nagari Bank on Padang State University student.
Pengaruh Relationship Marketing terhadap Loyalitas Pelanggan Speedy PT. Telekomunikasi Indonesia, Tbk Kandatel Sumbar Evanita, Susi; Dwita, Vidya Rini; Israndy, Israndy
Jurnal Kajian Manajemen Bisnis Vol 2, No 1 (2013): Jurnal Kajian Manajemen Bisnis
Publisher : Jurusan Manajemen Fakultas Ekonomi Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (118.889 KB) | DOI: 10.24036/jkmb.475800

Abstract

Pengaruh Relationship Marketing terhadap Loyalitas  Pelanggan Speedy PT. Telekomunikasi Indonesia (Telkom), Tbk Kandatel Sumbar. Penelitian ini dilaksanakan di Kota Padang, Jenis penelitian ini adalah Penelitian kausatif. Populasi dalam penelitian ini adalah pelanggan Speedy PT. Telkom yang berada di kota Padang dengan pengambilan sampel dilakukan berdasarkan metode non probability sampling dengan teknik accidental sampling. Analisis data yang digunakan adalah regresi berganda dan uji hipotesis dengan menggunakan Uji F dan uji t. Hasil penelitian ini menunjukkan bahwa 1) Customer Service Program berpengaruh signifikan terhadap loyalitas pelanggan Speedy PT. Telekomunikasi Indonesia (Telkom), Tbk Kandatel Sumbar. 2) Loyalty Program berpengaruh signifikan terhadap loyalitas pelanggan Speedy PT. Telekomunikasi Indonesia (Telkom), Tbk Kandatel Sumbar. 3) Community Building berpengaruh signifikan terhadap loyalitas pelanggan Speedy PT. Telekomunikasi Indonesia (Telkom), Tbk Kandatel Sumbar.
Co-Authors Abel Tasman Abror Abror Ainil Mardiah Aisyah, Nabila Alvi Syukriman Andini Khairunnisa Anggi Putri Kurniadi anggraini, Syafrida Anwar, Kendis Arfan Zaky Wiadri Armiati Armiati Armiati Astuti, Kristiana Atika Zahari Awwali Fitri, Sururi Ayang Marsnely Batubara, Hani Maisyarah Bimbo Novriandri Candra, Yuni Chairil, Arsala Bilhuda Chichi Andriani, Chichi Citra Ramayani Delvia Safitri Delvia Safitri Delvia Dilla Alstra Dilla Engla Sari Dwi Fitrian Armazura Dwita, Vidya Rini Dwita, Vidyarini Elfadhli Elfadhli Eliya Pebriyeni Eliza Eliza Elza Seprina Engla Desnim Silvia Fadhilah Fauzi, Nailatul Fadilla Yessa Fadli Muzdalifah Fadliyah, Chairati Fandora, Karmila Fataras Larasti Fazri, Indah Lailatul Febrina, Suci Fri Yatmi Friyatmi Friyatmi Friyatmi Gesit Thabrani Hagi Arfilindo Hamdi Nur Hani Maisyarah Batubara Haryati, Resti Indrayuda Indrayuda Irfan Maulana Irvan, Puji Ananda Israndy, Israndy Ivan Afandi Jessica Aulia Putri Kafyanti Nurmeli Kafyanti Nurmeli Kendis Anwar Kristiana Astuti Larisya Syawalki Lismen, Susi M Topit Hidayat M. Yasrin Syahputra Monica Ihsan Almauiza Mufida Tullaili Muhammad Hanif Muhammad Zufaldi Murni Jaya, Syams NABILLAH, SALSA Nadhilla Sari Nauffal Navarone Nora Susanti Norazizah, Siti Novia Indriani Nur Wahid, Reza Nurmeli, Kafyanti Okta Shafira, Adhe Putri, Atika Dwi Putri, Jessica Aulia Rahayu, Silvia Rahmat Hidayat Rahmi, Yuri Rahmona, Fitria Reni Anggraeni Reza Nur Wahid Ria Wijayanty Rina Susanti Rio Nardo RIO NARDO Riska Abdilah Nasution Rita Syofyan Rizki Nanda Rizky Aulya, Vivi Rosalina Rosalina Safitri, Delvia Safitri, Windy Sandi, Hendrik Heri Saputra, Febry Elbi Sari, Nadhila Sari, Sefni Novita Siregar, Eva Anzani Sirli Melinda Sofya, Rani Sri Arita SRI RAHAYU Susi Lismen Susi Lismen Susi Novita Syahrizal Syahrizal Syahrizal Syahrizal Syams Murni Jaya Syams Murni Jaya Syofyan, Rita Syukirman, Alvi Telsi Divya Tora, Topit Trinanda, Okki Trinanda, Okki Try Wahyu Purnomo Tuti Kamila Sukma Tuti Kamila Sukma Wahid, Reza Nur Wanda Putra, Riki Whyosi Septrizola Wulandari, Riri Yelnita Yelnita Yelnita Yelnita Yendi, Meizi Syafri Yessa, Fadilla Youmil Abrian Yulhendri Yulhendri Yuli Sandra, Reza yulihendri, cici Yuni Candra Yunia Wardi Zul Asri Zul Fahmi Zul Fahmi Zul Fahmi