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All Journal Media Kesehatan Masyarakat Indonesia Jurnal Ilmu Kesehatan Masyarakat Public Health of Indonesia Jurnal Mirai Management Window of Health : Jurnal Kesehatan Al-sihah: The Public Health Science Journal Jurnal Ekonomika Jurnal Ilmiah Kesehatan Diagnosis Jurnal Ilmiah Permas: Jurnal Ilmiah STIKES Kendal Indonesian Journal of Global Health research Jurnal Kesehatan Tambusai Window of Public Health Journal Jurnal Ekonomika Idea Pengabdian Masyarakat Proceedings of the International Conference on Nursing and Health Sciences Journal of Aafiyah Health Research (JAHR) Journal of Muslim Community Health (JMCH) Window of Midwifery Journal Jurnal Keperawatan
Muhammad Ikhtiar
Peminatan Kesehatan Lingkungan, Fakultas Kesehatan Masyarakat, Universitas Muslim Indonesa
Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary

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Hubungan Faktor Penggunaan Air Minum dengan Kejadian Stunting di Kelurahan Sapanang Kabupaten Pangkep: The Relationship between Drinking Water Use Factors and the Incidence of Stunting in Sapanang Village, Pangkep Regency Kaimuddin, Kaimuddin; Ikhtiar, Muhammad; Baharuddin, Alfina
Journal of Aafiyah Health Research (JAHR) Vol. 6 No. 1 (2025): JANUARY-JUNE
Publisher : Postgraduate Program in Public Health, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52103/jahr.v6i1.1942

Abstract

ABSTRAK Latar Belakang: Air minum yang tidak memenuhi syarat berasal dari sumber tidak memenuhi syarat, jarak sumber air terlalu dekat dengan jamban, air yang tidak di olah sebelum dikonsumsi dapat menyebabkan penyakit infeksi pada anak yang berakibat terhambatnya penyerapan nutrisi. Hal ini terjadi karena air mengandung mikroorganisme patogen dan bahan kimia lainnya, menyebabkan anak mengalami penyakit diare dan EED. Tujuan: Untuk menganalisis hubungan antara sumber air minum dan kejadian stunting di Kelurahan Sapanang, Kecamatan Bungoro, Kabupaten Pangkajene dan Kepulauan. Metode: Penelitian ini menggunakan desain observasional dengan pendekatan case-control. Sampel terdiri dari 126 balita, yang terdiri dari 63 balita stunting (kasus) dan 63 balita non-stunting (kontrol) yang dipilih secara acak sederhana (simple random sampling). Data primer diperoleh melalui kuesioner terkait sumber air minum, sementara data sekunder didapatkan dari Dinas Kesehatan Kabupaten Pangkep. Analisis data mencakup analisis univariat untuk distribusi sampel, analisis bivariat dengan uji chi-square untuk mengidentifikasi hubungan antar variabel, serta analisis multivariat untuk menentukan faktor dominan. Hasil: Kelayakan sumber air minum tidak ada hubungan signifikan dengan kejadian stunting (p-value = 0,821; OR = 0,814), lokasi sumber air minum tidak ada hubungan signifikan dengan kejadian stunting (p-value = 1,000; OR = 1,105) akses sumber air minum memiliki hubungan signifikan dengan kejadian stunting (p = 0,035; OR = 2,459), kualitas bakteriologis sumber air minum tidak ada hubungan signifikan dengan kejadian stunting (p-value = 0,476; OR = 0,678). ABSTRACT Background: Drinking water that does not meet the requirements comes from an unqualified source, the distance of the water source is too close to the toilet, water that is not treated before consumption can cause infectious diseases in children which results in the inhibition of the absorption of nutrients. This happens because water contains pathogenic microorganisms and other chemicals, causing children to experience diarrhea and EED. Objective: To analyze the relationship between drinking water sources and the incidence of stunting in Sapanang Village, Bungoro District, Pangkajene and Islands Regency. Method: This study used an observational design with a case-control approach. The sample consisted of 126 toddlers, consisting of 63 stunted toddlers (cases) and 63 non-stunted toddlers (controls) selected by simple random sampling. Primary data were obtained through questionnaires related to drinking water sources, while secondary data were obtained from the Pangkep District Health Office. Data analysis included univariate analysis for sample distribution, bivariate analysis with the chi-square test to identify relationships between variables, and multivariate analysis to determine dominant factors. Results: The feasibility of drinking water sources has no significant relationship with the incidence of stunting (p-value = 0.821; OR = 0.814), the location of drinking water sources has no significant relationship with the incidence of stunting (p-value = 1.000; OR = 1.105), access to drinking water sources has a significant relationship with the incidence of stunting (p = 0.035; OR = 2.459), bacteriological quality of drinking water sources has no significant relationship with the incidence of stunting (p-value = 0.476; OR = 0.678).
Analisis Lima Pilar Sanitasi Total Berbasis Masyarakat (STBM) Terhadap Kejadian Diare pada Balita di Wilayah Kerja Puskesmas Pangkajene Kabupaten Sidrap: Analysis of the Five Pillars of Community-Based Total Sanitation (STBM) on the Incidence of Diarrhea in Toddlers in the Pangkajene Health Center Working Area, Sidrap Regency Septiani, Asny; Ikhtiar, Muhammad; S, Ikhram Hardi
Journal of Aafiyah Health Research (JAHR) Vol. 6 No. 1 (2025): JANUARY-JUNE
Publisher : Postgraduate Program in Public Health, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52103/jahr.v6i1.1943

Abstract

ABSTRAK Latar Belakang: Penyakit diare pada balita masih menjadi masalah kesehatan masyarakat yang signifikan di Indonesia. Salah satu upaya untuk mengatasi masalah ini adalah dengan menerapkan Sanitasi Total Berbasis Masyarakat (STBM). Diare pada balita dapat terjadi karena kondisi lingkungan buruk yang dapat memicu adanya habitat patogen, rendahnya sikap personal higiene ibu balita, dan kurangnya kebersihan rumah tangga serta makanan atau minuman yang dikonsumsi balita. Tujuan: Untuk menganalisis 5 pilar Sanitasi Total Berbasis Masyarakat (STBM) terhadap kejadian diare pada balita di Wilayah Kerja Puskesmas Pangkajene Kabupaten Sidrap. Metode: Penelitian ini menggunakan metode penelitian analitik kolerasional dengan rancangan cross sectional dengan metode pengambilan sampel Purposive Sampling untuk memilih sampel secara selektif berdasarkan kriteria yang relevan dengan tujuan penelitian dan Penentuan Sampel menggunakan Rumus Lameshow untuk mengetahui jumlah sampel yang tidak diketahui. Hasil: Pilar 1 Stop Buang Air Besar Sembarangan (BABS) memiliki hubungan dengan Kejadian Diare pada balita dengan nilai p-value 0,001, Pilar 2 Cuci Tangan Pakai Sabun (CTPS) memiliki hubungan dengan Kejadian Diare pada balita dengan nilai pvalue 0,000, Pilar 3 Pengelolaan Air Minum dan Makanan (PAMM-RT) memiliki hubungan dengan Kejadian Diare pada balita dengan nilai p-value 0,000, Pilar 4 Pengamanan Sampah Rumah Tangga (PAMM-RT) memiliki hubungan dengan Kejadian Diare pada balita dengan nilai p-value0,000, Pilar 5 Pengamanan Limbah Cair Rumah Tangga (PLC-RT) memiliki hubungan dengan Kejadian Diare pada balita dengan nilai p-value 0,000. Kesimpulan: Pilar yang sangat berpengaruh terhadap kejadian diare adalah Pilar 1 Stop Buang Besar Sembaranag, diharapkan dalam Penelitian ini implementasi yang lebih optimal dan kolaborasi yang lebih kuat, diharapkan penerapan STBM dapat menurunkan kejadian diare pada balita secara signifikan dan menciptakan masyarakat yang lebih sehat dan bebas dari penyakit yang disebabkan oleh sanitasi yang buruk. ABSTRACT Background: Diarrheal disease in toddlers is still a significant public health problem in Indonesia. One way to address this problem is by implementing Community-Based Total Sanitation (CBTS). Diarrhea in toddlers can occur due to poor environmental conditions that can trigger the presence of pathogenic habitats, low personal hygiene attitudes of mothers of toddlers, and lack of household hygiene and food or drinks consumed by toddlers. Objective: To analyze the 5 pillars of Community-Based Total Sanitation (CBTS) on the incidence of diarrhea in toddlers in the Pangkajene Health Center Working Area, Sidrap Regency. Method: This study used a collerational analytic research method with a cross sectional design with Purposive Sampling method to select samples selectively based on criteria relevant to the research objectives and Sample Determination using the Lameshow Formula to determine the number of unknown samples. Results: Pillar 1 Stop Open Defecation (BABS) has an association with the incidence of diarrhea in children under five with a p-value of 0.001, Pillar 2 Handwashing with Soap (CTPS) has an association with the incidence of diarrhea in children under five with a p-value of 0.000, Pillar 3 Drinking Water and Food Management (PAMM-RT) has an association with the incidence of diarrhea in children under five with a p-value of 0, 000, Pillar 4 Household Waste Management (PAMM-RT) has a relationship with the incidence of diarrhea in children under five with a p-value of 0.000, Pillar 5 Household Liquid Waste Management (PLC-RT) has a relationship with the incidence of diarrhea in children under five with a p-value of 0.000. Conclusion: The pillar that is very influential on the incidence of diarrhea is Pillar 1 Stop Buang Besar Sembaranag, it is expected that in this study more optimal implementation and stronger collaboration, it is expected that the implementation of STBM can significantly reduce the incidence of diarrhea in toddlers and create a healthier community and free from diseases caused by poor sanitation.
Pengaruh Konsumsi Makanan Atau Minuman Ultra Processed Terhadap Kejadian Kegemukan Pada Remaja Putri Di SMK-SMAK Makassar Maulidina, Putri Dwi; Muh. Khidri Alwi; Sitti Patimah; Muhammad Ikhtiar; Yusriani
Window of Public Health Journal Vol. 6 No. 2 (2025)
Publisher : Pusat Kajian dan Pengelolaan Jurnal FKM UMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/woph.v6i2.779

Abstract

According to the World Health Organization, obesity is a condition of excessive body weight or obesity that exceeds the body mass index. Obesity often occurs because the calories consumed are more than those burned through physical activities such as sports and others. Therefore, fat in the body accumulates which causes obesity. Obesity is the most common condition that can be experienced by children, adolescents or adults. A person who is at high risk of obesity is if he does not maintain a diet and does enough exercise. The purpose of this study was to determine the effect of consumption of ultra-processed foods or drinks on the incidence of obesity in female adolescents at SMK-SMAK Makassar. The type of research is a quantitative design with a cross-sectional study design. The population in this study were all female students in grade XI as many as 130 students with a sampling technique using the total sampling method. With a sample size of 130 students. The type of data analysis used was univariate and bivariate analysis with a logistic regression test using the SPSS application with a confidence level of 95% (0.05). The conclusion is that our thorough research process, including univariate and bivariate analysis with a logistic regression test using the SPSS application, has revealed a significant influence between the consumption of ultra-processed foods on the incidence of obesity in female adolescents in grade XI at SMK-SMAK Makassar, and equally importantly, there is no influence between the consumption of ultra-processed drinks on the incidence of obesity in female adolescents in grade XI at SMK-SMAK Makassar.
Pengaruh Penggunaan Pestisida Terhadap Kadar Cholinesterase Dan Kadar Hemoglobin Pada Petani Sawah Di Kelurahan Pammanu Rismayanti Hasrum; Nasruddin Syam; Muhammad Ikhtiar
Window of Public Health Journal Vol. 6 No. 2 (2025)
Publisher : Pusat Kajian dan Pengelolaan Jurnal FKM UMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/woph.v6i2.821

Abstract

Based on data from the World Health Organization (WHO), every year there are 1-5 million cases of pesticide poisoning in farm workers with a death rate reaching 220. Pesticides are chemicals or mixtures of chemicals and other materials used to control or eliminate plant pests. Pesticides have the potential to contain toxins that are harmful to their users. One indicator of pesticide poisoning is to see the activity of Cholinesterase and hemoglobin levels in farmers' bodies. The purpose of this study was to see whether there was an effect of pesticide use on cholinesterase levels and hemoglobin levels in rice farmers. This type of research uses a quantitative research type with a cross-sectional study approach. The sampling technique used the purposive sampling method. The population in this study was 30 respondents. Data analysis was carried out univariately and bivariately using the chi-square test to determine the variables related to cholinesterase levels and hemoglobin levels. The results of the chi-square test analysis showed the p value of each variable including length of work p = 0.002, work period p = 0.483, spraying method p = 1,000, PPE p = 0.066 and spraying frequency. The hemoglobin levels of farmers were all normal. The conclusion of this study is that there is an influence between the length of work and the cholinesterase levels in rice farmers and there is no influence between the length of work, spraying method, spraying frequency and use of PPE on the cholinesterase levels in rice farmers. This study also found that there was no influence of pesticide use on hemoglobin levels in rice farmers because according to the examination using easy touch hb all farmers' hemoglobin levels were normal. These findings suggest that while the length of work may affect cholinesterase levels, other factors such as spraying method and frequency, and use of PPE, do not seem to have a significant impact. It is expected that farmers should check their cholinesterase levels at least once a year to see if there is an indication of poisoning in the body due to exposure to pesticides.
Faktor Yang Berhubungan Dengan Tingkat Kelelahan Pekerja Di PT. Industri Kapal Indonesia (Persero) Muzhaffar, Andi Alif; Muh. Saleh Jastam; Muhammad Ikhtiar
Window of Public Health Journal Vol. 6 No. 2 (2025)
Publisher : Pusat Kajian dan Pengelolaan Jurnal FKM UMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/woph.v6i2.832

Abstract

Fatigue is a complaint among the general public, especially the working population. Work fatigue can be characterized by a decrease in all conditions that affect all organism processes, including several factors such as feelings of work fatigue, decreased motivation, and decreased mental and physical activity. Based on data from the International Labor Organization (ILO), it states that every year, as many as two million workers die due to work accidents caused by fatigue factors. This study aimed to determine the factors related to the level of worker fatigue at PT. Industri Kapal Indonesia (Persero) in 2022. . This type of research is quantitative research using the Cross-Sectional Study method. The population in this study was all production workers at PT. Industri Kapal Indonesia (Persero) had a sample size of 44 workers, using a total sampling technique of 44 workers. The data analysis method used the Chi-Square test. The results showed no relationship between age factors and work fatigue (p value = 1,000> 0.05). Work fatigue was not related to workload factors (p value = 0.290> 0.05). There is no relationship between the length of service factor and work fatigue (p value = 0.582 >0.05). There is a relationship between the Length of Service factor and work fatigue (p value = 0.025 <0.025). There is a relationship between the Noise factor and work fatigue (p-value = 0.004 <0.004). This study suggests that companies use personal protective equipment (PPE) for employees who are in direct or indirect contact with tools that make noise to reduce the risk of exposure to noise that will cause fatigue in workers. Do not work beyond the working hours that should be and make the most of your rest time so as not to trigger work fatigue.
Analisis Perilaku Pencegahan Stunting Pada Ibu Balita Di Kecamatan Uluere Kabupaten Bantaeng Nurmisbahullah; Muhammad Ikhtiar; Nurul Ulfah Muttalib
Window of Public Health Journal Vol. 6 No. 1 (2025)
Publisher : Pusat Kajian dan Pengelolaan Jurnal FKM UMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/woph.v6i1.2074

Abstract

Nutritional problems in toddlers, such as stunting, wasting, and underweight, remain a global concern. This study, employing a quantitative research type with a cross-sectional design, is significant in its aim to establish the relationship between variables by analyzing the data collected. The population for this study is 150 mothers with toddlers in Uluere District, Bantaeng Regency. The sample used in this study is based on the Slovin Formula of mothers who have toddlers in Uluere District, Bantaeng Regency. The study's results, following the Chi-Square Test, revealed a significant relationship between the attitudes of mothers of toddlers and stunting prevention measures, with a p-value of 0.000 <0.05. The conclusion of this study underscores the importance of mothers' attitudes in stunting prevention measures in Uluere District, Bantaeng Regency.
Faktor Kondisi Lingkungan Rumah Sebagai Determinan Kejadian Penyakit Tuberkolosis Paru Di Wilayah Puskesmas Pampang Husniar; Muhammad Ikhtiar; Ulfa Sulaeman
Window of Public Health Journal Vol. 6 No. 2 (2025)
Publisher : Pusat Kajian dan Pengelolaan Jurnal FKM UMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/woph.v6i2.2139

Abstract

Tuberculosis is an infectious disease caused by the mycobacterium tuberculosis bacteria that enter the body with symptoms of coughing that will last for 2 weeks, which will be followed by various additional symptoms, namely phlegm mixed with blood, coughing up blood, shortness of breath, and weakness, decreased appetite, weight loss, sweating at night without physical activity and fever for one month. The study aimed to determine whether there was a relationship between ventilation, natural lighting, residential density, and household contact with people with Pulmonary Tuberculosis. This type of research is observational analytic with a cross-sectional study approach. This study was conducted in the working area of ​​the Pampang Health Center, Makassar City. The research time was carried out in June-July 2024. This study's population were residents suspected of tuberculosis who had been temporarily treated and registered in the TB register book at the Pampang Health Center in January-December 2023—a total of 160. Moreover, the number of participants in this study was 114. Using the Slovin Formula. Data presentation in this study was carried out in the form of a distribution table and narrative or explanation of the description of the variables. The study's results showed a relationship between ventilation, lighting, residential density, household contact, and pulmonary tuberculosis incidence. It is hoped that further research will be conducted on other factors that can explain the causes of pulmonary tuberculosis.
ANALISIS FAKTOR ATP (ABILITY TO PAY) DAN WTP (WILLINGNESS TO PAY) DALAM MEMBAYAR IURAN BPJS MANDIRI DI RSP IBNU SINA MAKASSAR Sudirman, Farah Zhafirah; Amelia, A. Rizki; Abbas, Hasriwiani Habo; Yusriani, Yusriani; Ikhtiar, Muhammad; Muchlis, Nurmiati
Jurnal Kesehatan Tambusai Vol. 6 No. 3 (2025): SEPTEMBER 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jkt.v6i3.49203

Abstract

Program BPJS Kesehatan merupakan bagian dari sistem Jaminan Kesehatan Nasional yang bertujuan memberikan akses layanan kesehatan yang adil dan merata bagi seluruh masyarakat Indonesia. Namun demikian, tingkat partisipasi peserta mandiri (Pekerja Bukan Penerima Upah) dalam membayar iuran masih tergolong rendah, yang diduga dipengaruhi oleh kemampuan dan kemauan peserta dalam memenuhi kewajiban finansial tersebut. Penelitian ini bertujuan untuk mengetahui faktor yang berhubungan dengan Ability to Pay (ATP) dan Willingness to Pay (WTP) dalam membayar iuran BPJS Kesehatan peserta mandiri di RSP Ibnu Sina. Penelitian yang digunakan adalah kuantitatif dengan desain deskriptif, untuk mengetahui faktor ATP dan WTP peserta BPJS Mandiri dalam membayar iuran di RSP Ibnu Sina berdasarkan tingkat pendapatan, tabungan kesehatan, jumlah anggota keluarga, tingkat pengetahuan, tingkat kepuasan. Hasil penelitian menunjukkan bahwa tingkat pendapatan memiliki pengaruh signifikan terhadap ATP, di mana peserta dengan pendapatan tinggi mayoritas mampu membayar iuran, sedangkan peserta berpendapatan rendah lebih banyak yang tidak mampu membayar. Tabungan kesehatan berasosiasi positif dengan ATP, di mana kepemilikan tabungan yang memadai meningkatkan ATP. Jumlah anggota keluarga memengaruhi ATP, di mana keluarga dengan jumlah anggota kecil cenderung memiliki kemampuan membayar lebih baik dibandingkan keluarga besar. Tingkat pengetahuan BPJS Kesehatan berpengaruh terhadap WTP, di mana pengetahuan yang baik mendorong kesediaan membayar. Kepuasan terhadap pelayanan juga memengaruhi WTP, dengan peserta yang merasa puas menunjukkan tingkat WTP yang lebih tinggi. Temuan ini mengindikasikan bahwa faktor ekonomi dan persepsi terhadap program BPJS merupakan determinan penting dalam keberlanjutan pembayaran iuran BPJS Mandiri. Kata Kunci: Ability to Pay, Willingness to Pay, BPJS Mandiri, Faktor Sosioekonomi, Kepuasan Peserta
FAKTOR YANG BERHUBUNGAN DENGAN KECELAKAAN KERJA PADA BENGKEL LAS DI BENGKEL LAS DI KOTA MAKASSAR 2018 Zurriyah, Junita; Thamrin, Yahya; Ikhtiar, Muhammad
Diagnosis Jurnal Ilmiah Kesehatan Vol. 14 No. 1 (2019): Diagnosis: Jurnal Ilmiah Kesehatan
Publisher : STIKES Nani Hasanuddin Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Kecelakaan kerja tidak terjadi secara kebetulan , melainkan ada sebabnya. Oleh karena ada factor penyebabnya, factor yang berhubungan kecelakaan itu harus diteliti dan ditemukan, agar selanjutnya dengan tindakan korektif yang ditujukan kepada penyebab itu dapat dicegah dan tidak terulang kembali. Hasil observasi menunjukkan bahwa pekerja las tidak memedulikan factor-faktor yang dapat menyebabkan kecelakaan kerja seperti tidak menggunakan APD dengan baik, dan bekerja lebih dari waktu kerja normal.Penelitian ini bertujuan untuk mengetahui factor yang berhubungan dengan kecelakaan kerja pada pekerja las di Bengkel Las Kota Makassar tahun 2018. Penelitian ini menggunakan metode survey analitik dengan pendekatan cross sectional study untuk mengetahui factor yang berhubungan dengan kecelakaan kerja pada pekerja las di Bengkel Las Kota Makassar tahun 2018. Populasi dalam penelitian ini adalah seluruh pekerja las yang bekerja di Bengkel Rumbia Jaya dan Bengkel 36 Jaya tahun 2018 yang berjumlah sebanyak 36 orang dengan metode pengambilan sampel yang digunakan dalam penelitian ini adalah keseluruhan populasi yaitu dengan Teknik exhaustive sampling. Pengolahan data yang digunakan adalah analisis univariat, analisis bivariat dan analisis multivariat. Hasil penelitian menunjukkan terdapat hubungan antara lama kerja (ρ=0,023) dan penggunaan Alat Pelindung Diri (ρ=0,000) dengan kecelakaan kerja pada pekerja las di bengkel las Rumbia Jaya dan 36 Jaya Kota Makassar tahun 2018 dan berdasarkan hasil analisis multivariat penggunaan Alat Pelindung Diri merupakan factor yang paling kuat hubungannya dengan kecelakaan kerja pada pekerja las di Bengkel Las Rumbia Jaya dan 36 Jaya Kota Makassar nilai OR (Exp B) 0,758. Penelitian ini menyarankan Pemilik bengkel las Rumbia Jaya dan 36 Jaya agar menyediakan Alat Pelindung Diri yang cukup di tempat kerja serta lebih memperhatikan penggunaan Alat Pelindung Diri pada pekerjanya, dan pemberian sanksi apabila tidak menggunakan Alat Pelindung Diri saat bekerja.
Pengaruh Kualitas Pelayanan Terhadap Loyalitas Melalui Kepuasan Pada Pasien Rawat Inap Di RSUD Labuang Baji Makassar Nurul Alrahmi; Batara, Andi Surahman; Andi Rizki Amelia; Masriadi, Masriadi; Muhammad Ikhtiar; Ahri, Reza Aril
Journal of Muslim Community Health Vol. 4 No. 2 (2023): APRIL-JUNI (JMCH)
Publisher : Program Pascasarjana Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52103/jmch.v4i2.1125

Abstract

Latar belakang: Perbaikan kualitas jasa pelayanan kesehatan dapat dimulai dengan mengevaluasi setiap unsur unsur yang berperan dalam membentuk kepuasan pasien melalui indicator kualitas pelayanan yang meliputi; attitude, accessibility, realibility, servise recovery dan serviscape. Tujuan penelitian untuk mengetahui pengaruh kualitas pelayanan terhadap Loyalitas melalui kepuasan pada pasien rawat inap di RSUD Labuang Baji Makassar tahun 2022. Metode: Jenis Penelitian yang digunakan adalah penelitian kuantitatif dengan desain penelitian cross sectional study. Populasi penelitian adalah pasien yang telah melalui prosedur pelayanan di RSUD Labuang Baji Makassar dalam hal ini pasien rawat inap (Ruang Perawatan Kelas I. Teknik pengambilan sampel menggunakan Purposive secara non random sampling yaitu purposive sampling. Analisis data menggunakan Uji Regresi linear berganda dan path analysis. Hasil: Penelitian ini menunjukan sebagian besar berumur 35-44 tahun (32,7%), pendidikan terakhir SMA (40,4%), perkerjaan wiraswasta (25%). Hasil uji statistik menunjukkan bahwa variabel attitude, service recovery dan serviscape berpengaruh terhadap kepuasan sedangkan accessibility dan reliability tidak berpengaruh terhadap kepuasan. Variabel accessibility, service recovery, serviscape dan kepuasan berpengaruh terhadap loyalitas sedangkan attitude dan reliability tidak berpengaruh terhadap loyalitas. Ada pengaruh attitude terhadap loyalitas melalui kepuasan sedangkan tidak ada pengaruh accessibility, reliability, service recovery dan serviscape terhadap loyalitas melalui kepuasan. Kesimpulan: Diharapkan agar pihak Rumah Sakit terus berusaha untuk dapat memperbaiki pelayanan kepada pasien sehingga memmberikan kepuasan dan juga dapat meningkatkan minat loyalitas pasien dengan pengelolahan administrasi dan menajemen rumah sakit yang lebih baik lagi.
Co-Authors A. Rizki Amelia Abd. Gafur Abd. Gafur Adhe Sofyan Anas Agus Bintara Ahri, Reza Aril Aisyah Aisyah Alfina Baharuddin Alfina Baharuddin Alfiyah, Nilda Alfriana, A. Titien Amelia, Andi Rizki Ananda Putri, Nurul Andi Asrina Andi Emelda Andi Multazam Andi Nurlinda Andi Rizki Amelia Andi Susilawaty, Andi AP, A. Rizki Amelia Aprilia, Suci Arman Arman Arman Arman Arni Rizqiani Rusydi Asmawati Ahmad Asran, Asran Aswita Amir Ayu Puspitasari Bintara, Agus Darliana Darwis Desy Trismayanti Dirman Sudarman Dwi Fitri Ningsih Fachrin, Suharni a. Fadhilatul Jannah Tambipi Fatma Afrianty Gobel Fatma Afrianty Gobel Fatmah Afrianty Gobel Fatwa, M. Sullam Ferawati Ferawati Feri Feri Fitriani Mursyid Habo, Hasriwiani Haerana, Bs Titi Haeril Amir Haeruddin Haeruddin Hamzah, Wardiah Hardi Hardi, Hardi Harnia Harnia Harnia, Harnia Hartono, Rudy Harun, Rismayanti Hasanuddin Ishak Hasanuddin Ishak Haslinda Haslinda, Haslinda Hidayat Hidayat Hidayat Horax, Ronny Husaidah, Siti Husniar I Gusti Wayan Murjana Yasa Idris, Fairus Prihatin Ifka Daristi Ikhram Hardi S Irmalasari, Fani Jais, Nurjhanna Jais Jumriani Arianti Kaimuddin Kaimuddin, Kaimuddin Maisarah Basarang Mansur Sididi Mappau, Zrimurti Masriadi Masriadi, Masriadi Maudani, Andi Shaleha Maulidina, Putri Dwi Megantari, Sitti Hutami Muh. Khidri Alwi Muh. Pasca Rivaldi Muh. Rifo Rianto Muh. Saleh Jastam Muhammad Fachrul Saleh Muhammad Khidri Alwi Muhammad Saleh Muhammad Suharsono Muhammad Syadat Muthmainnah Muthmainnah Mutiara Abduh Muzhaffar, Andi Alif Nadya, Nur Namira Ilham Nasruddin Syam Nawir, Irma Nur Azizah Nur Fadhilah Rasyidi Nurfadilah, Dewi Nurhaedar Jafar Nurjhanna Jais Nurmiati Muchlis Nurmisbahullah Nursyamsi Nursyamsi Nurul Alrahmi Nurul Ananda Putri Nurul Islamiyah Nurul Islamyah Nurul Ulfah Muttalib Nurul Ulfah Mutthalib Putra, Isharyadi Putri Tasmila Resky Rachman, Hamzah Hi Rahman Rahmasari, Ria Resky, Fauzan Resky, Fauzan Retno Ambrawati Reza Aril Ahri Reza Aril Ahri Riska Wahyuni Rismayanti Hasrum Ruslan La Ane, Ruslan S, Ikhram Hardi Sartika Septiani, Asny Sirajuddin Sitti Fatima Sitti Fatimah Sitti Hutami Megantari Sitti Patimah Sri Widyastuti Suci Aprilia Sudirman, Farah Zhafirah Suharni A. Fachrin Suhermi SUNARTO Syahrul Basri Tenri Abeng, Andi Trismayanti, Desy Ulfa Sulaeman Ummu Saadah Amri Veithzal Rivai Zainal Yahya Thamrin Yayat, Hidayat YULIATI Yunus, Alma Awaliyah Yuridesi Nurani Putri Yusriani, Yusriani Yusuf, Rezky Aulia Zulfarhanah Andi Hamid Zulkifli Rahman, Zulkifli Zurriya, Junita Zurriyah, Junita