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ANALISIS SWOT UNTUK MENGETAHUI STRATEGI MENINGKATKAN PELAYANAN MELALUI SINGLE SIGN ON MAHASISWA DI UNIVERSITAS DUTA BANGSA SURAKARTA Nugroho, Yoseph Adi; Khabib Alia Akhmad; Esti Dwi Rahmawati
Musytari : Neraca Manajemen, Akuntansi, dan Ekonomi Vol. 8 No. 2 (2024): Musytari : Neraca Manajemen, Akuntansi, dan Ekonomi
Publisher : Cahaya Ilmu Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.8734/musytari.v8i2.5500

Abstract

ABSTRAKPenelitian ini bertujuan untuk menganalisis mengenai penggunaan aplikasi Single Sign On Mahasiswa di Universitas Duta Bangsa Surakarta. Peneliti tidak menggunakan teknik sampling pada penelitian ini, peneliti melakukan wawancara dengan informan penelitian secara langsung pada mahasiswa, bagian IT dan bagian admin yang ada di Universitas Duta Bangsa Surakarta. Data yang dikumpulkan data primer dan sekunder. Data primer didapatkan melalui wawancara dan observasi, sedangkan data sekunder didapatkan dengan dokumentasi dan wawancara. Peneliti menganalisis dengan menggunakan SWOT untuk mengetahui Strenths (Kekuatan), Weaknesses (Kelemahan), Opportunities (Peluang), Threats (Ancaman), kemudian menggunakan matriks SWOT untuk mengetahui strategi dalam meningkatkan pelayanan mahasiswa. Dari penelitian ini didapatkan bahwa strategi peningkatan pelayanan melalui Single Sign On Mahasiswa dapat diteliti melalui analisis SWOT dengan menggunakan matriks SWOT dengan hasil sesuai dengan bagian pembahasan pada skripsi ini. Kata Kunci: Manajemen Strategi, Sistem Informasi Manajemen, Teknologi Informasi, Analisis SWOT, Single Sign On Mahasiswa, Pelayanan. ABSTRACTThe study aims to analyze the use of a student single sign on application at the Japanese foreign ambassador's university. Researchers do not use sampling techniques on this research, they conduct interviews with research informants directly at the student, it and admin existing at the embassy of the surakarta. Data collected by primary and secondary data. Primary data is obtained through interviews and observations, while secondary data are obtained with documentation and interviews. Researchers were analyzing using swot to identify strengths, strengths, threats, and then using swot matrix to find out strategies to improve student services. From the study it was obtained that increased service strategies through student single signing on could be studied through swot analysis using a swot matrix with results consistent with the discussion section in the thesis. Keywords: Strategy Management, Information System Management, Information Technology, SWOT Analysis, Single Sign On Students, Service.
Pengaruh Harga Terhadap Keputusan Pembelian dengan Minat Beli sebagai Variabel Intervening di Sate Kambing Muda Mas HJT Surakarta Annasya Al Sadhilla; Esti Dwi Rahmawati; Indra Hastuti
Jurnal Manajemen Bisnis Era Digital Vol. 1 No. 3 (2024): Agustus : Jurnal Manajemen Bisnis Era Digital
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jumabedi.v1i3.285

Abstract

This study aims to analyze the mediation of purchase interest on the influence of price and on purchasing decisions at Sate Kambing Muda Mas HJT Surakarta. This study uses a primary data collection method, namely by distributing questionnaires where the population in this study were customers of Sate Kambing Muda Mas HJT. Sampling in this study used the accidental sampling technique or happened to meet respondents with a sample of 100. The analysis technique used was Structural Equation Modeling-Partial Least Square (SEM-PLS) and used the SmartPLS 4.0 program. The results of this study indicate that price has a positive and significant effect on purchasing decisions, price has a positive and significant effect on purchasing interest, purchasing decisions have a positive and significant effect on purchasing interest, purchasing interest is able to mediate the effect of price on purchasing decisions.
Analisis Kualitas Pelayanan, Kecerdasan Intelektual dan Fasilitas Terhadap Kepuasan Anggota pada KSPPS BMT Sejahtera Mandiri Tirtomoyo Ismi Munfarida; Agus Suyatno; Esti Dwi Rahmawati
Jurnal Manajemen Bisnis Era Digital Vol. 1 No. 3 (2024): Agustus : Jurnal Manajemen Bisnis Era Digital
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jumabedi.v1i3.311

Abstract

This research discusses the influence of service quality, and facilities on member satisfaction. The type of research used is quantitative research with data collection techniques using questionnaires. The population in this research is the members of KSPPS BMT Sejahtera Mandiri who are still actively making savings, totaling 77 respondents. The results of this research show that: 1) the service quality variable (X1) has a positive and significant effect on member satisfaction (Y). 2) the facility variable (X2) has a positive and significant effect on member satisfaction (Y). 3) the variables of service quality (X1), and facilities (X2) simultaneously influence member satisfaction (Y).
Pengaruh Bauran Pemasaran 4D Terhadap Keputusan Pembelian Pengguna GoFood Intana Wahyu Putri; Esti Dwi Rahmawati; Indra Hastuti
Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital Vol. 1 No. 3 (2024): Agustus : Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital
Publisher : Asosiasi Riset Ilmu Manajemen dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jimakebidi.v1i3.242

Abstract

Changes in technological advances and increased Internet penetration have led to changes in consumer purchases. The study aims to analyze “The impact of 4D marketing mix on GoFood consumer purchasing decisions in Surakarta”. The population in this study is the entire consumer in Surakarta City who has used the service of messaging between GoFood and has made a purchase. The study uses purposive sampling as a sample determination technique and the number of samples in this study is 100 respondents. Variables In this study there are 5 variables to be studied, namely the independent variables consisting of Disruption (X1), Digitalization (X2), De-Siloage (X3), and Diffusion (X4), as well as Purchase Decision (Y) as dependent variables. The results of this study show that the variables disruption(X1), de-siloage(X3) and diffusion(X4) have a positive and significant influence on the Purchasing Decision of GoFood Application Users in Surakarta, whereas the variable digitalization(X2) has a negative and significant impact on the Buying Decisions of Gofood Application users in Surakarta.
Efektivitas Kerja PT Textile Boyolali : Analisis Lingkungan Kerja, Budaya Organisasi dan Motivasi Munawaroh Munawaroh; Esti Dwi Rahmawati; Taufik Nur Muftiyanto
Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital Vol. 1 No. 3 (2024): Agustus : Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital
Publisher : Asosiasi Riset Ilmu Manajemen dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jimakebidi.v1i3.259

Abstract

This research aims to determine PT Textile Boyolali work effectiveness: analysis of work environment, organizational culture and motivation. The variables used in this research are work environment and organizational culture as independent variables, work effectiveness as the dependent variable and motivation as the intervening variable. The data used in this research is primary data with the data collection method used is a questionnaire. The data analysis technique used in this research uses smart (PLS) Partial Least Square. The results of this research show that the work environment has a positive and significant effect on work effectiveness, organizational culture has a positive and significant effect on work effectiveness, motivation has a positive and significant effect on work effectiveness, the work environment has a positive and significant effect on motivation, organizational culture has a positive and significant effect on motivation, the work environment has a positive and significant effect on work effectiveness through motivation, organizational culture has a positive and significant effect on work effectiveness through motivation.
The Effect of Emotional Intelligence and Work Environment on Organizational Citizenship Behaviour at Disdukcapil Surakarta Habib Fajar Aditya; Agus Suyatno; Esti Dwi Rahmawati
Green Inflation: International Journal of Management and Strategic Business Leadership Vol. 1 No. 3 (2024): August : Green Inflation: International Journal of Management and Strategic Bus
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/greeninflation.v1i3.53

Abstract

Government agencies are organizations chosen to carry out state functions. The most valuable possession of any organization is the human resources employed in its activities. Human resource management is thus needed in the control and rationalization of the administration of human resources in an organization. Emotional intelligence refers to the capability to identify and know one's own emotions and feelings. The work environment, too, might affect employees in the demonstration of OCB. OCB refers to employee behavior beyond their routine activities. It involves displaying personal interest in fellow employees, giving suggestions for the better performance of fellow employees, and respecting and committing to the company. This study, therefore, aims at ascertaining the extent to which Emotional Intelligence and Work Environment influence the organizational citizenship behavior of Disdukcapil employees. The research design employed in this research is quantitative, with primary data sources. The sample used in this research includes all staff members from the Disdukcapil in Surakarta City. Data obtained by the researcher were analyzed using SPSS version 27. The results of this study conclude that emotional intelligence has a significant effect on OCB, work environment has a significant effect on OCB, and emotional intelligence and work environment both have a significant influence on OCB.
Loyalitas Pelanggan Skintific Solo Raya: Pengaruh Brand Image, Promosi dan Kepuasan Pelanggan Fani Anisa Rahmawati; Esti Dwi Rahmawati; Indra Hastuti
Jurnal Pemimpin Bisnis Inovatif Vol. 1 No. 4 (2024): Oktober : Jurnal Pemimpin Bisnis Inovatif
Publisher : Asosiasi Riset Ilmu Manajemen dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jpbi.v1i4.281

Abstract

This research aims to analyze the mediating role of customer satisfaction on the influence of brand image and promotion on customer loyalty among users of skintific skincare products in Solo Raya. The population in this study were all users of skintific skincare products in Solo Raya who had used skintific products for at least the last 6 months and the total sample in this study was 96 respondents. The variables used in this research are brand image, promotion, customer satisfaction, and customer loyalty. The data used in this research is primary data. The data collection method used was a questionnaire. The data analysis technique used was Structural Equation Modeling-Partial Least Square (SEM-PLS) and the SmartPLS 4.0 program. The results of this research show that brand image and promotion have a positive and significant effect on customer satisfaction, brand image has a positive and significant effect on customer loyalty, promotion has no significant effect on customer loyalty, customer satisfaction has a positive and significant effect on customer loyalty, customer satisfaction is able to mediate The influence of brand image on customer loyalty and customer satisfaction are not able to mediate the influence of promotions on customer loyalty.
Kualitas Pelayanan, Kepercayaan, dan Kepuasan Terhadap Loyalitas Nasabah Kurniasih Kurniasih; Esti Dwi Rahmawati; Khabib Alia Akhmad
Jurnal Pemimpin Bisnis Inovatif Vol. 1 No. 4 (2024): Oktober : Jurnal Pemimpin Bisnis Inovatif
Publisher : Asosiasi Riset Ilmu Manajemen dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jpbi.v1i4.300

Abstract

Since its establishment, Islamic banks have experienced growth, especially in Indonesia with the largest Muslim population in the world who want an interest-free economic system (riba). This study aims to determine the relationship between Service Quality and Trust on Customer Loyalty through Satisfaction as an intervening variable. The sample was taken using a purposive sampling technique of 97 respondents, with data collected through a Likert scale questionnaire. This study is quantitative and analyzed using the Structural Equation Modeling (SEM PLS) 4.0 method. The results of the analysis show that Service Quality and Trust have a significant effect on Satisfaction, Trust has a significant effect on Customer Loyalty, while Service Quality does not have a significant effect on Customer Loyalty, Satisfaction has a significant effect on Customer Loyalty, Satisfaction is able to mediate the effect of Service Quality and Trust on Customer Loyalty.
Kualitas Pelayanan dan Reputasi Manajemen Terhadap Produk Bank BTN Syariah KCP Solo Enik Tri Afrika; R. Taufiq Nur Muftiyanto; Esti Dwi Rahmawati
Jurnal Pemimpin Bisnis Inovatif Vol. 1 No. 4 (2024): Oktober : Jurnal Pemimpin Bisnis Inovatif
Publisher : Asosiasi Riset Ilmu Manajemen dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jpbi.v1i4.301

Abstract

This research aims at Service Quality and Management Reputation for Bank BTN Syariah KCP Solo Products. The approach used in this research is a quantitative approach. The sampling technique in this research was a purposive sampling technique with the sample used amounting to 96 respondents. The data collection technique uses online questionnaire distribution with the help of Google forms. Data analysis techniques in this research are validity test, reliability test, normality test, multicollinearity test, heteroscedasticity test, multiple linear regression test, coefficient of determination test, f test and t test. Based on data research analysis, the results show that there is an influence of service quality on bank products, there is an influence of management reputation on bank products, the f test shows that there is a simultaneous influence of service quality and management reputation on bank products. The results of the coefficient of determination test show an r square value of 0.502, which means that the influence of the service quality variable (x1) and management reputation (x2) simultaneously on the bank product variable (y) is 50.2%..
Analisis Niat Beli Produk Herborist terhadap Influencer Marketing dan Ulasan Konsumen Online Rita Haju Kaesti; Agus Suyatno; Esti Dwi Rahmawati
Jurnal Kewirausahaan Cerdas dan Digital Vol. 1 No. 4 (2024): Jurnal Kewirausahaan Cerdas dan Digital
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jukerdi.v1i4.304

Abstract

This research aims to analyze the influence of influencer marketing on purchase intentions through online consumer reviews. The population in this study were users of herbalist products. The number of samples used in this research was 100 respondents. The variables used in this research are influencer marketing, purchase intention and online consumer reviews. The data used in this research are primary data and secondary data. The data collection method used was a questionnaire. The data processing technique in this research uses SmartPLS 4.1. The results of this research show that influencer marketing has a positive and significant effect on online consumer reviews, influencer marketing has a positive and significant effect on purchase intention, online consumer reviews have a positive and significant effect on purchase intention, influencer marketing has a positive and significant effect on purchase intention through consumer reviews on line.
Co-Authors Abdul Azis Abu Prabowo Agus Suyatno Agus Suyatno Ainaro Adi Sutomo Akhmad, Khabib Alia Alfania Ananda Putri Amanda Yuniarta Amanda Yuniarta Ana Arum Janah Ana Arum Janah Anita Nurul Cahyani Annasya Al Sadhilla Aprilia Prihartini Aprilia Widya Cahyaningrum Atala Cindy Fatya Azizah Qoirotu Fadhillah Chandra Gita Damar Putranto Dewi Aprilia Ningtias Dewi Aprilia Nugraheni Dinnova Ryo Kristanto Dyah Sugandini Efi Pertiwi Rahayu Enik Tri Afrika Evi Elisanti Fani Anisa Rahmawati Fauzan Muflih Prakoso Febyola Puspa Dewani Habib Fajar Aditya Haris Novy Admadianto Haris Novy Admadianto Hasanudin Hasanudin Hasanudin Hasanudin Hidayatulloh, M. Syarif Hidayatulloh Ica Fadya Listyani Indra Hastuti Indra Hastuti Indra Hastuti Intan Isra’ Nur Laily Brilian Intana Wahyu Putri Irwanda Ardhi Wijaya Ismi Munfarida KHABIB ALIA AKHMAD Kurniasih Kurniasih Latifatun Nikmah M. Yogi Riyantama Isjoni Melani Alifia Monica Farissa Zain Monyka Dayu Astuti Muftiyanto, Taufiq Nur Muhammad Annang Fahmi Roziq Muhammad Irhas Effendi, Muhammad Irhas Muhammad Zulfikar R Munawaroh - Nadia Arbila Oresta Nissa Gayuh K Nissa Gayuh K Nugraheni Dama Rasintha Nugroho, Yoseph Adi Nur Fajar Ali Maulana Nur Hadi Nurullia Rizkyani Oktafianis Oktafianis Olivia Stephanie Sarwono Putri Pudya, Yehezkiel Narhendra Puji Mulyati Putri Intan Prastiwi Rahajeng Arundati Rahmat Subagyo Rahmawati Setiyani Ratna Ariyanti Rayhan Gunaningrat Ridwan Faizal Ramdhani Riski Apriani Risma Nur Pratiwi Rista Matdiasih Rita Haju Kaesti Sarah Fadila Sarah Fadila Sarah Fadila Shalli Habiibika Baaq Shalli Habiibika Baaq Shalli Habiibika Baaq Silvia Putri Riswardani Singgih Purnomo Siti Maryam Sukma Bayu Sumarah Budi Santoso Syahri Romadhon Taufik Nur Muftiyanto Taufiq NM Taufiq Nur Muftiyanto Tiara Kartika Sari Vitaloka Martha Maharani Wiedy Rahmawati Wiedy Rahmawati Wina Yuniarti Yulia Aji Puspitasari Yulianti Wardaningtri Yuni Istanto Zakina Eva C Zakina Eva C