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PENGARUH KEPUASAN KERJA TERHADAP KOMITMEN ORGANISASIONAL DAN KUALITAS LAYANAN Ni Made Dwi Puspitawati; I Gede Riana
Matrik : Jurnal Manajemen, Strategi Bisnis dan Kewirausahaan Volume 8 Nomor 1 Tahun 2014
Publisher : Universitas Udayana

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Abstract

The expectancy theory argues that the actions of employees were motivated by the hope that the employee will obtained some result, the optimal service quality is achieved when employees are satisfied and commited with their work. The study aims is to determine the effect of job satisfaction to organizational commitment and service quality of Bali Hyatt Sanur Hotel employee. The population were all employees which directly deals with consumers, 166 samples were chosen by proportional random sampling technique. Data were collected using a questionnaire and analysed using path analysis with SPSS. The results showed that job satisfaction has a positive effect on organizational commitment and service quality, on the other side, organizational commitment has a positive effect on the service quality. The implications of this study showed that the match between workload and salary is very important to maintain employee organizational commitment. Job satisfaction will  increase employee loyalty and the willingness to provide the best  service quality
Determinants of Organizational Citizenship Behavior of Contract Employees Ida Bagus Ketut Surya; I Gede Putu Kawiana; I Gede Riana; I Gede Rihayana
Matrik : Jurnal Manajemen, Strategi Bisnis dan Kewirausahaan Volume 15 Nomor 1 Tahun 2021
Publisher : Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (322.045 KB) | DOI: 10.24843/MATRIK:JMBK.2021.v15.i01.p06

Abstract

This study aims to analyze the effect of intrinsic motivation on job satisfaction and OCB and the effect of job satisfaction on OCB. This study also aims to analyze the indirect effect of intrinsic motivation on OCB through job satisfaction. The study was conducted at the Secretariat of the Regional People’s Representative Council (DPRD) of Badung Regency. Data were collected by means of questionnaire using five scales, distributed to 143 contract employees. Before being fully disseminated, data quality testing was carried out using SPSS 20 to ensure the questionnaire was valid and reliable. The data collected were analyzed using descriptive and inferential analysis with WarpPLS. The results shows that intrinsic motivation plays an important role in increasing job satisfaction and OCB. Additionally, job satisfaction is also proven to be able to increase OCB. Furthermore, intrinsic motivation indirectly has an important role in increasing OCB through job satisfaction.
PERAN MEDIASI ORGANIZATIONAL CITIZENSHIP BEHAVIOR. PENGARUH KEPEMIMPINAN TRANSFORMASIONAL DAN MOTIVASI KERJA TERHADAP KINERJA PEGAWAI (Studi Pada Minist?rio Da Solidariedade Social) Lelia Paula Da Rosa B. Florindo; Desak Ketut Sintaasih; I Gede Riana
E-Jurnal Ekonomi dan Bisnis Universitas Udayana VOLUME.06.NO.06.TAHUN 2017
Publisher : Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

This study aimed to analyze the mediating role of organizational citizenship behavior in the effect of transformational leadership and work motivation on employee performance at the Minist?rio Da Solidariedade Social. This study was conducted with the involvement of all employees as respondents in the Head Office of Minist?rio Da Solidariedade Social, are 75 employees. Data were collected by distributing questionnaires. Furthermore, the data that has been collected analyzed by using SmartPLS 2.0 M3.           The result of analysis showed that transformational leadership and motivation are significant positive effect on employee performance. Transformational leadership and motivation are significant positive effect on organizational citizenship behavior. Organizational citizenship behavior is significant positive effect on employee performance. However, organizational citizenship behavior is an partial mediation on the effect of transformational leadership and work motivation to employee performance.  
PERAN MOTIVASI DALAM MEMEDIASI PENGARUH SISTEM REWARD TERHADAP KINERJA PEGAWAI Florbela Monica de Araujo; Desak Ketut Sintaasih; I Gede Riana
E-Jurnal Ekonomi dan Bisnis Universitas Udayana VOLUME.08.NO.01.TAHUN 2019
Publisher : Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (859.808 KB) | DOI: 10.24843/EEB.2019.v08.i01.p03

Abstract

The objective of this study is to know about the effect of the reward system on the motivation, the effect of motivation on employee performance, the reward systems influence on employee performance, and to know the role of motivation in mediating the effect reward systems on performance employees. The population in this study were all employees work on the Direcção Nacional de Edificação Ministério das Obras Públicas in Dili,Timor-Leste, taken by census or saturated sampling, with a sample size of 41 employees, the research instrument was aquestionnaire and the technique of analysis techniques used namely Partial Least Square (PLS). The results of the study showed that the reward systems effect positively and significant on motivation, motivation effect positively and significant employee performance, the reward systems effect positively but not significant employee performance, the mediating role of motivation in effect reward systems on employee performance proven full mediation. Result of the research implied that reward systems effect on performance but it is not proven, however, is mediated by motivation can improve employee performance. This finding proved that motivation fully mediates the effect of reward systems on employee performance.
PENGARUH KEADILAN ORGANISASIONAL TERHADAP KEPUASAN KERJA DAN DAMPAKNYA TERHADAP KOMITMEN, DAN INTENSI KELUAR DI PT INDONESIA POWER UBP BALI Sentot Kristanto; I Ketut Rahyuda; I Gede Riana
E-Jurnal Ekonomi dan Bisnis Universitas Udayana VOLUME 03.NO.06.TAHUN 2014
Publisher : Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

Tujuan penelitian ini adalah untuk mengetahui pengaruh keadilan organisasional (distributif, prosedural, dan interaksional) terhadap kepuasan kerja dan dampaknya terhadap komitmen dan intensi keluar di PT Indonesia Power UBP Bali. Populasi penelitian adalah seluruh pegawai mulai jenjang Pelaksana sampai Penyelia Atas dengan metode sensus, sehingga anggota populasi yang berjumlah 230 orang seluruhnya menjadi sampel penelitian. Hasil penelitian menunjukkan bahwa 1) Keadilan distributif berpengaruh positif tetapi tidak signifikan terhadap kepuasan kerja, 2) Keadilan prosedural berpengaruh positif dan signifikan terhadap kepuasan kerja, 3) Keadilan interaksional berpengaruh positif dan signifikan terhadap kepuasan kerja, 4) Kepuasan kerja berpengaruh positif dan signifikan terhadap komitmen, dan 5) Kepuasan kerja berpengaruh negatif dan signifikan terhadap intensi keluar. Kata Kunci : Keadilan Organisasional, Kepuasan Kerja, Komitmen, Intensi Keluar
PENGARUH ORGANIZATIONAL COMMITMENT DAN JOB INSECURITY TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (Studi Pada Guru SMK Pariwisata Triatma Jaya Badung) Anak Agung Pertiwi Kumala Sari; I Gede Riana; Putu Saroyini Piartrini
E-Jurnal Ekonomi dan Bisnis Universitas Udayana VOLUME.06.NO.08.TAHUN 2017
Publisher : Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (639.011 KB) | DOI: 10.24843/EEB.2017.v06.i08.p04

Abstract

The organization’s goals will be achieved if supported by human resources who have high commitment of organizational commitment and organizational citizenship behavior (OCB). The research is aimed to know the influence of organizational commitment and job insecurity on organizational citizenship behavior (Studies on Tourism Vocational High School teachers Triatma Jaya Badung. Population in this research are 39 responden that work as teachers at Tourism Vocational High School Triatma Jaya Badung. Primary data was taken from respondent. Multiple Regression Analysis methode was used for hypothesis analysis as well with SPSS version 13.0 was used as software application. The result showed that (1) Organizational commitment gave significant positive effect toward organizational citizenship behavior (2) job insecurity gave significant negative effect toward organizational citizenship behavior. Suggested for further research in other to boarden the scope of research into multiple location such as Tabanan, Singaraja and Semarang and separating respondents into each position group, and examines the influence of organizational commitment and job insecurity on organizational citizenship behavior in Tourism Vocational High School teachers Triatma Jaya.
PENGARUH KEPEMIMPINAN DAN KOMPENSASI TERHADAP KEPUASAN KERJA DAN KINERJA KARYAWAN (STUDI PADA PT. BPR SRI ARTHA LESTARI DENPASAR) I Made Adi Suryadharma; I Gede Riana; Desak Ketut Sintaasih
E-Jurnal Ekonomi dan Bisnis Universitas Udayana VOLUME.05.NO.02.TAHUN 2016
Publisher : Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

Tujuan penelitian ini adalah untuk menguji pengaruh kepemimpinan dan kompensasi terhadap kepuasan kerja dan kinerja serta pengaruh kepuasan kerja terhadap kinerja karyawan PT. BPR Sri Artha Lestari – Denpasar. Populasi penelitian ini sebanyak 194 orang dan sampel 66 orang, yang ditentukan dengan rumus Slovin. Teknik analisis data yang digunakan adalah analisis jalur (Path Analysis). Berdasarkan hasil analisis jalur menunjukkan kepemimpinan dan kompensasi berpengaruh positif dan signifikan secara langsung terhadap kepuasan kerja dan kinerja karyawan Hasil penelitian menunjukkan bahwa variabel kepemimpinan, kompensasi dan kepuasan kerja karyawan berpengaruh positif dan signifikan terhadap kinerja karyawan. Pimpinan yang memberikan kesempatan pada karyawannya dalam merumuskan tujuan perusahaan dan pemberian insentif yang adil serta transparan sesuai dengan prestasi kerja yang dicapai diketahui dapat meningkatkan kepuasan kerja karyawan. Berdasarkan hasil temuan ini maka perlu dilakukan upaya-upaya untuk meningkatkan kinerja karyawan yang dapat dilakukan dengan melakukan usaha yang terarah dan terpadu serta dilaksanakan dengan konsisten dan berkesinambungan agar dapat mencapai kepuasan kerja sehingga dapat mempengaruhi kinerja karyawan. 
PREDIKTOR ORGANIZATIONAL CITIZENSHIP BEHAVIOR KARYAWAN DI THE BREEZES BALI RESORT & SPA SEMINYAK A.A. Ngr. Bayu Suryanatha; I Gde Adnyana Sudibya; I Gede Riana
E-Jurnal Ekonomi dan Bisnis Universitas Udayana VOLUME.05.NO.12.TAHUN 2016
Publisher : Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

This study aims to 1) analyze the influence of employee satisfaction on organizational commitment, 2) analyze the influence of employee satisfaction on organizational citizenship behavior (OCB), 3) analyze the effect of organizational commitment on organizational citizenship behavior (OCB) and 4) to analyze the role of mediation commitment the organizational influence employee satisfaction on OCB. The population in this study were all employees of The Breezes Bali Resort & Spa Seminyak. Data collected through observation, questionnaires and interviews. Data analysis technique used is PLS (Partial Least Square). Based on the results obtained in this study 1) Job satisfaction positive and significant effect on organizational commitment, 2) Job satisfaction positive and significant effect on organizational citizenship behavior (OCB), 3) Commitment organizational positive and significant effect on organizational citizenship behavior (OCB) and 4) organizational commitment mediates the influence of employee satisfaction on OCB.
PERAN MEDIASI KEPUASAN KERJA PADA HUBUNGAN NILAI INDIVIDU DAN NILAI ORGANISASI DENGAN KOMITMEN ORGANISASIONAL DAN ORGANIZATION CITIZENSHIP BEHAVIOR (OCB) KARYAWAN BALAI BESAR POM DI DENPASAR umiarti sri rejeki; I Gede Riana; Putu Saroyeni Priartini
E-Jurnal Ekonomi dan Bisnis Universitas Udayana VOLUME 03. NO.07.TAHUN 2014
Publisher : Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

ABSTRACT Quality of human resources could affect the achievement of vision, mission and organization goal through the suitability between individual value and organization value..? This research is aimed to know role of work satisfaction mediation toward relationship between congruency individual value and organization value with organizational commitmen and employee’s OCB in Regional Agency of Food and Drug Control of Denpasar. Population in this research are 96 responden  that work at in regional agency of food and drug control of Denpasar. Primary data was taken from respondent. Multiple regression analysis methode was used for hypothesis analysis as well ( Baron and Keynes, 1986) with SPSS version 17.0 was used as software application and then using a Sobel test to determined the effect if it’s significant. The result showed that (1) Congruency individual value  and organization value gave significant positive effect toward Organizational Commitment (2) Congruency individual value  and organization value gave significant positive effect toward OCB (3) Congruency individual value  and organization value gave significant positive effect toward work satisfaction (4) Work Satisfaction gave significant positive effect toward Organizational Commitment (5) Work satisfaction gave significant positive effect toward OCB (6) Work Satisfaction gave positive partially mediation but not signifikan toward relationship congruency individual and organization value with commitment organizational and employee’s OCB. Suggested for further research in order to broaden the scope of research into multiple organizational and separating respondendts into each position group, as well as examining in particular the role of intrinsic job satisfaction and extrinsic job satisfaction to see more job satisfaction factors affect the value of individual relationship and organizational values to organizational commitment and employee’s OCB in Regional Agency of Food and Drug Control of Denpasar. Keywords: Congruency Individual Value and Organizationa Value, Work Satisfaction, Organizational Commitment, Organizational Citizenship Behavior (OCB).
PENGARUH MOTIVASI DAN KEPUASAN KERJA TERHADAP KINERJA KARYAWAN KOPERASI DI DENPASAR I Wayan Juniantara; I Gede Riana
E-Jurnal Ekonomi dan Bisnis Universitas Udayana VOLUME 04.NO.09.TAHUN 2015
Publisher : Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

Motivasi merupakan suatu hal yang harus dilakukan oleh seorang manajemen dalam meningkatkan kepuasan kerja dan kinerja karyawan. Tujuan penelitian ini adalah untuk mengetahui pengaruh motivasi dan kepuasan kerja terhadap kinerja karyawan koperasi di Denpasar. Populasi data yang dikumpulkan dalam penelitian adalah seluruh account officer yang berjumlah 130 orang dari 39 koperasi yang dijadikan obyek penelitian. Tehnik sampling yang digunakan adalah tehnik Proportionate Stratified Random Sampling yaitu tehnik ini dipakai bila populasi mempunyai anggota yang tidak homogen dan berstrata secara proposional,untuk menentukan hasilnya menggunakan Partial Least Square (PLS)Hasil penelitian menyatakan bahwa motivasi berpengaruh positif dan signifikan terhadap kinerja, motivasi berpengaruh positif dan signifikan terhadap kepuasan kerja, kepuasan kerja berpengaruh positif dan signifikan terhadap kinerja. Implikasi dari penelitian ini adalah teori dua faktor juga memiliki keterbatasan lain yaitu variabel situasional. Herzberg mengasumsikan adanya korelasi antara kepuasan dan produktivitas. Namun penelitian yang dilakukan oleh Herzberg menekankan pada kepuasan dan mengabaikan produktivitas. Untuk mempertahankan dan meningkatkan kinerja koperasi berdasarkan perspektif teori motivasi (Herzberg) yang mengungkap motif individu untuk memperoleh motivator dan hyegine factor perlu dipertimbangkan untuk penelitian selanjutnya. Tidak semua topik permasalahan penelitian dapat diterapkan dan diuji dengan teori Herzberg, karena perusahaan dan institusi mempunyai permasalahan berbeda-beda.
Co-Authors A A Gd Kasunu Adipurwa A A Ngr Bagus Aristayudha A.A Ngurah Nanda Apriyana A.A. Ngr. Bayu Suryanatha Ade Yunita Sari Agoes Ganesha Rahyuda Aksa Ardindha Anak Agung Gede Ari Sudewa Anak Agung Pertiwi Kumala Sari Angelica Christy Caesarani Augusto da Conceição Soares Desak Ketut Sintaasih Desak Putu Indrayanti Devi Shinta Prahesti Dewi, Desak Made Pradnya Dhan, Ni Kadek Sari Jayanti Djumilah Zain Domingos Belo Soares Eka Afnan Troena Elisabeth Glorita Luisa Dos Santos Belo Eni Juniari, Ni Kadek Fifi Prananda Florbela Monica de Araujo Gede Suparna Gusti Ayu Krisnayanti Hanny Hafiar Hendrikus Herryanto Heslie Margaretta I Dewa Ayu Kadek Satrini I Dewa Gede Agung Putra Widyatmika I Gde Adnyana Sudibya I Gede Adnyana Sudibya, I Gede Adnyana I Gede Agus Sudarmayasa I Gede Dyana Arjana I Gede Made Putra Adnyana I Gede Putro Wibowo I Gede Putu Kawiana I Gede Rihayana I Gede Yuda Hariyawan I Gst Ngr Agung Puspa Puspa Diartha I Gst. Ngr. Ag. Indra Kesuma I Gusti Ayu Manuati Dewi I Gusti Ayu Mila Cahaya Dewi I Gusti Ayu Widya Ari Cahyathi I Gusti Ngurah Widnyana I Gusti Putu Oka Hartoni I Kadek Udayana I Ketut Andy Hermawan I Ketut Edy Mardyana I Ketut Mustanda I Ketut Rahyuda I Komang Dwinda Murjana I Komang Satria Warla Putra I Made Adi Suryadharma I Made Artha Wibawa I MADE DANA I Made Dwi Adnyana I Made dwiki I Made Handy Sentosa I Made Pasek Ardiana Putra I Made Subudi I Made Surya Negara Sudirman I Made Wardana I Nyoman Rasmen Adi I Nyoman Resa Adhika I Putu Bagus Surya Mahardika I Putu Eka Wardiana I Putu Magna Anuraga I Wayan Gede Supartha I Wayan Jendra Ariana I Wayan Juniantara I Wayan Pasek Ari Sedana I Wayan Pradnyantha Wirasedana I Wayan Putra Mahardika I Wayan Rinas I wayan Suana I Wayan Tresna Ariana Ida Ayu Indah Giantari Ida Ayu Kartika Maharani Ida Ayu Putu Kartika Dewi Ida Ayu Sri Krisna Dewi Ida Bagus Gede Surya Diputra Ida Bagus Ketut Surya Ida Bagus Panji Sedana Indrayani, Ketut Sri Wahyuni Irwanto Irwanto Jerry Risnandar Saktinegara Julião Freitas Gusmão Kadek Diah Candra Dewi Kadek Drasta Yoga Mahardika Kadek Osiana Elsa Dewi Kasih, Ni Luh Sri Kastawan Mandala Kastawan Mandala Ketut Metria Lelia Paula Da Rosa B. Florindo Lino Da Silva Saldanha Lucia Adinda Dua Nurak Luh Gede Meydianawathi Made Pasek Ardiana Made Satya Prawira Made Subudi Made Subudi Made Sudarma Made Suprapta Made Surya Putra Made Wahyu Darmawan Maria Cárceres Pinto Soares Mira Minarsari Ni Kadek Meriyanti Ni Ketut Suci Cheliasih Ni Ketut Yunita Indrawati Ni Luh Gede Aryawati Ni Luh Gede Aryawati Ni Luh Putu Dina Purnama Ni Luh Putu Wiagustini Ni Made Dwi Ariani Mayasari Ni Made Dwi Puspitawati Ni Made Mery Apsari Ni Made Nadya Rahayu Ni Made Sri Rastini . ni made yudhaningsih Ni Nyoman Kerti Yasa Ni Wayan Andini Febriyanti Ni Wayan Astiti Pratiwi Ni Wayan Ekawati Ni Wayan Sri Rahayu Ningsih Paulino Mendonca pramitha dana Putu Dian Kartika Putu Dodik Kartika Candra Putu Saroyeni Priartini Putu Saroyeni Priartrini Putu Saroyini Piartrini Putu Talitha Amadea Rahmat Oka Novriyadhi Rai Mutiara Sari Ratna Sari Dewi Rini Andari Rini Andari, Rini Roy Johan Agung Tucunan Sari, Ade Maria Ulfah Rakhmatika Sentot Kristanto Tjok Gde Raka Sukawati Tjut Allya Magita Harumi umiarti sri rejeki William Jefferson Wiratama