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Pengaruh Kepemimpinan Transformasional terhadap Organizational Citizenship Behavior yang Dimediasi oleh Kepercayaan Kepada Pimpinan: Studi pada Lembaga Perkreditan Desa Adat Jimbaran Kadek Drasta Yoga Mahardika; I Gede Riana
Public Service and Governance Journal Vol. 6 No. 1 (2025): Januari : Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v6i1.2454

Abstract

Voluntary actions of employees who contribute beyond their required roles are categorized as organizational citizenship behavior (OCB). OCB demonstrated by employees can drive the effectiveness of a company. This study aims to analyze the effect of transformational leadership on OCB mediated by trust in leaders at LPD Desa Adat Jimbaran. This study used a sample of 40 employees. The method used in this study was a survey method with questionnaire techniques and interviews with inferential path analysis statistical analysis tools. The results showed that transformational leadership had no significant effect on OCB. Trust in leaders had a positive and significant effect on OCB. Transformational leadership had a positive and significant effect on trust in leaders. Trust in leaders fully mediated the effect of transformational leadership on OCB. The implications of this study are to prove social exchange theory and its relationship to research variables. This study also offers the benefits of transformational leadership and trust in leaders on OCB.
The Mediating Role of Burnout in the Effect of Job Stress on Turnover Intention Among Paramedics at Puri Raharja General Hospital Ni Kadek Meriyanti; I Gede Riana
International Journal of Economics, Management and Accounting Vol. 2 No. 3 (2025): International Journal of Economics, Management and Accounting
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijema.v2i3.665

Abstract

This study aims to analyze the mediating role of burnout in the effect of job stress on the turnover intention of paramedics at Puri Raharja General Hospital. A saturated sampling technique was used, involving all 80 employees as the sample. The research applied a survey method using questionnaires and interviews, analyzed with descriptive statistics and inferential statistics using Partial Least Squares (PLS). The results showed that job stress has a positive and significant effect on turnover intention. Job stress also has a positive and significant effect on burnout. Furthermore, burnout positively and significantly affects turnover intention and partially mediates the relationship between job stress and turnover intention.
The Mediating Role of Job Satisfaction in the Effect of Perceived Organizational Support on Organizational Commitment Ni Wayan Andini Febriyanti; I Gede Riana
International Journal of Economics, Management and Accounting Vol. 2 No. 3 (2025): International Journal of Economics, Management and Accounting
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijema.v2i3.721

Abstract

This research investigates the influence of perceived organizational support on organizational commitment, with job satisfaction serving as a mediating variable. The study was carried out at the Regional Development Planning Agency (Bappeda) of Gianyar Regency, using a purposive sampling method to select 49 participants. A survey approach was adopted, employing both questionnaires and interviews as data collection tools. Data were analyzed using descriptive statistics and inferential analysis, specifically path analysis. The findings reveal that perceived organizational support positively and significantly influences organizational commitment. Additionally, perceived organizational support has a positive and significant relationship with job satisfaction. Job satisfaction, in turn, also positively and significantly affects organizational commitment. Moreover, job satisfaction is found to mediate the relationship between perceived organizational support and organizational commitment. Theoretically, the study contributes to the understanding of social exchange theory in the context of organizational behavior. Practically, it offers insights into how enhancing perceived organizational support and fostering job satisfaction can improve employees’ commitment to the organization. The research underscores the importance of managing these two factors to strengthen organizational commitment.
The Role of Technology Usage Interest in Mediating the Effect of Selena Application Service Features on Job Satisfaction : A Study on Sales Personnel of PT Pegadaian Regional Office VII Denpasar Ni Ketut Yunita Indrawati; I Gede Riana
Digital Innovation : International Journal of Management Vol. 2 No. 3 (2025): Digital Innovation : International Journal of Management
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/digitalinnovation.v2i3.485

Abstract

This study investigates the influence of the Selena application’s service features on job satisfaction among sales personnel at PT Pegadaian Kanwil VII Denpasar, with the interest in using technology serving as a mediating variable. The research is motivated by the growing importance of digital applications in supporting operational performance and employee satisfaction, especially in the financial services sector. A quantitative causal research approach was employed to examine the relationships between the variables. Data were obtained through questionnaires distributed to respondents and supplemented with interviews to gain deeper insights. The sample consisted of 50 active sales personnel operating in the Bali region, selected using purposive sampling to ensure relevance to the research objectives. Data analysis was carried out using Structural Equation Modeling with the Partial Least Square (SEM-PLS) method through the WarpPLS 8.0 application. This analytical approach was chosen because it is effective in testing complex causal relationships and mediation effects, even with relatively small sample sizes. The findings reveal that the service features of the Selena application have a positive and significant effect on job satisfaction. Furthermore, the service features also exert a positive and significant influence on employees’ interest in using technology. The interest in using technology itself positively and significantly affects job satisfaction, confirming its role as an important factor in enhancing workplace outcomes. In addition, the mediation test results demonstrate that the interest in using technology significantly mediates the effect of service features on job satisfaction. These results highlight the importance of continuously improving application service features and fostering employees’ willingness to adopt technology to maximize job satisfaction and overall performance.
Strengthening Governance and Innovative Work Behavior through Training and Mentoring at BUMDes Mandala Sari, Bongkasa Pertiwi Village, Abiansemal District, Badung Regency, Bali Province Surya, Ida Bagus Ketut; Riana, I Gede; Dana, I Made; Sudirman, I Made Surya Negara; Suparna, Gede; Mandala, Kastawan; Dhan, Ni Kadek Sari Jayanti; Dewi, Desak Made Pradnya
Journal of Humanities, Community Service, and Empowerment Vol. 2 No. 2 (2025)
Publisher : PT. Global World Scientific

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58857/JHCSE.2025.v02.i02.p04

Abstract

Village-owned enterprises (BUMDes) are village economic institutions that aim to optimize local potential through participatory and professional business management. In Bali Province, the existence of more than 600 BUMDes reflects the strategic role of this institution in village economic development. However, several challenges, such as weak human resource capacity, suboptimal financial governance, and low innovation, are significant obstacles. The case of BUMDes Mandala Sari in Bongkasa Pertiwi Village reflects this problem, with a decline in turnover during 2019–2022 due to the pandemic and lack of managerial innovation. This condition encouraged the involvement of the Udayana University Community Service Team to implement training and mentoring programs based on innovative work behaviour. The program implemented includes basic accounting training, application-based financial management, and innovative work behaviour counselling designed to strengthen the competitiveness of BUMDes. Mentoring was carried out during the Udayana University KKN period, involving lecturers and students to ensure that implementation runs sustainably. The results show increased accounting knowledge, managerial skills, and innovative awareness among BUMDes administrators and employees. This program is expected to become a BUMDes development model that can be replicated in other villages, especially in the digital era and changing market dynamics. Integrating work innovation and financial transparency is the key to building a competitive, professional, and sustainable BUMDes.
PENGARUH BEBAN KERJA TERHADAP PERILAKU CYBERLOAFING KARYAWAN YANG DI MEDIASI OLEH STRES KERJA Ni Putu Esa Ade Liana Putri; I Gede Riana
E-Jurnal Manajemen Vol. 14 No. 8 (2025)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/EJMUNUD.2025.v14.i8.p01

Abstract

Kemajuan teknologi di lingkungan kerja membawa manfaat sekaligus tantangan baru, salah satunya adalah perilaku cyberloafing, yakni penggunaan internet untuk kepentingan pribadi selama jam kerja. Penelitian ini bertujuan untuk mengkaji pengaruh beban kerja terhadap perilaku cyberloafing dengan stres kerja sebagai variabel mediasi. Penelitian ini menggunakan pendekatan kuantitatif dengan desain asosiatif, serta teknik pengumpulan data melalui survei kuesioner terhadap 57 karyawan di Pemerintah Desa Mengwitani dan Kekeran. Analisis data dilakukan dengan metode path analysis menggunakan perangkat lunak SPSS. Hasil penelitian menunjukkan bahwa beban kerja berpengaruh positif terhadap perilaku cyberloafing, di mana peningkatan beban kerja cenderung mendorong karyawan melakukan cyberloafing sebagai bentuk distraksi. Selain itu, beban kerja terbukti berpengaruh positif terhadap peningkatan stres kerja. Stres kerja yang tinggi berkontribusi secara signifikan terhadap meningkatnya perilaku cyberloafing. Dengan demikian, stres kerja berperan sebagai variabel mediasi dalam hubungan antara beban kerja dan perilaku cyberloafing. Temuan ini menegaskan pentingnya manajemen beban kerja yang efektif serta strategi pengelolaan stres untuk menekan tingkat cyberloafing di lingkungan kerja. Implikasi praktis dari penelitian ini menunjukkan bahwa kebijakan organisasi yang berfokus pada kesejahteraan karyawan dapat berkontribusi pada peningkatan produktivitas dan efisiensi kerja.   Technological advances in workplace bring new benefits and challenges, one which is cyberloafing behavior, namely the use of the internet for personal interests during working hours. This study aims to examine the effect workload on cyberloafing behavior with work stress as a mediating variable. This study uses a quantitative approach with an associative design, and data collection techniques through questionnaire survey of 57 employees in the Mengwitani and Kekeran Village Governments. Data analysis was carried out using the path analysis method using SPSS software. The results of study indicate that workload has  positive effect on cyberloafing behavior, where increasing workload tends to encourage employees to cyberloaf as a form of distraction. In addition, workload has been shown to have a positive effect on increasing work stress. High work stress significantly contributes to increasing cyberloafing behavior. Thus, work stress acts as a mediating variable in the relationship between workload and cyberloafing behavior. These findings emphasize the importance of effective workload management and stress management strategies to reduce the level of cyberloafing in the workplace. The practical implications of this study indicate that organizational policies that focus on employee well-being can contribute to increased productivity and work efficiency.
Exploring the Path of Social Support During to Proactive Career Behavior through Resilience Mayasari, Ni Made Dwi Ariani; Riana, I Gede; Surya, Ida Bagus Ketut; Putra, Made Surya
Jurnal Pendidikan Ekonomi Dan Bisnis (JPEB) Vol. 13 No. 01 (2025): Jurnal Pendidikan Ekonomi & Bisnis (DOAJ & SINTA 2 Indexed)
Publisher : Faculty of Economics, Universitas Negeri Indonesia,Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JPEB.013.1.7

Abstract

This study investigates the role of social support as a predictor of students' proactive career behavior strengthened by resilience. This study focuses on dual-career students actively involved in the knowledge-based creative gig economy sector in Buleleng Regency, Indonesia. A total of 146 students were selected as respondents in the study using purposive sampling criteria, and the data were analyzed using Structural Equation Modeling (SEM) with Partial Least Squares (PLS). The result shows that social support has a positive and significant effect on proactive career behavior, with resilience as a mediator that strengthens this relationship. This finding provides new insights into the importance of social support for dual-career students in developing proactive behaviors to navigate career paths in the precarious world of the gig economy. This study underscores the importance of social support and resilience to strengthen student’s behavior in building networks and exploring career opportunities, primarily in the economy of the gig economy.  
INCENTIVE MECHANISM FOR QUALITY INSPECTION: A LINEAR PROGRAMMING APPROACH I Nyoman Sutapa; I Gede Riana; Magdalena Wullur; Indriati Njoto Bisono
MATRIK: JURNAL MANAJEMEN, STRATEGI BISNIS, DAN KEWIRAUSAHAAN Vol. 19 No. 2 (2025)
Publisher : Faculty of Economics and Business Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/MATRIK:JMBK.2025.v19.i02.p05

Abstract

This study develops an incentive mechanism model for outsourced personnel in product quality inspection, based on a principal-agent relationship. The core challenge lies in misaligned incentives, where agents often prioritize output volume over quality. By integrating Mechanism Design Theory (MDT) and Linear Programming (LP), our model aligns the principal's objective of minimizing defective products with the agent's utility maximization, subject to Incentive Compatibility and Individual Rationality constraints. Our analysis reveals that the optimal incentive structure combines a basic wage with a performance-based bonus. The optimal effort level of outsourced personnel increases with both rising losses due to defective products and enhanced detection effort effectiveness. The model also shows that optimal inspection allocation should be assigned to personnel with higher capabilities, especially for high-risk products. This research provides a theoretical contribution by integrating MDT and LP for incentive design and offers practical implications for improving product quality through a measurable incentive framework.
Peran Work-Life Balance dalam Memediasi Pengaruh Beban Kerja terhadap Stres Kerja Karyawan : (Studi pada Perusahaan Umum Daerah Air Minum Tirta Sewakadarma Denpasar) Putu Dian Kartika; I Gede Riana
Journal Of Business, Finance, and Economics (JBFE) Vol 5 No 1 (2024): Journal Of Business, Finance, and Economics (JBFE)
Publisher : Universitas Veteran Bangun Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jbfe.v5i1.5116

Abstract

This study aims to analyze the role of work-life balance in mediating the effect of workload against employee work stress of Perusahaan Umum Daerah Air Minum Tirta Sewakadarma Denpasar. This study used a sample of 149 employees. The method used in this research is a survey method with questionnaire and interview techniques. The data that has been collected is analyzed using path analysis inferential statistical analysis tools. The results showed that workload has a significant positive effect on work stress. Workload has a significant negative effect on work-life balance. Work-life balance has a significant negative effect on job stress. Work-life balance mediates the effect of workload on work stress. The implications of this study prove the theory of The Job Demands-Control Model and its relation to the research variables. This research also offers the benefits of work-life balance and workload management on work stress.
DIGITAL COMPETENCE AND CAREER SELF-EFFICACY IN HIGHER EDUCATION: EVIDENCE FROM UNDERGRADUATE STUDENTS I Komang Syahjaya Kartika Asta; I Gede Riana; Ida Bagus Ketut Surya; Ayu Desi Indrawati
International Journal of Teaching and Learning Vol. 3 No. 8 (2026): International Journal of Teaching and Learning (INJOTEL)
Publisher : Adisam Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19974263

Abstract

The rapid digitalisation of the labour market has increased the demand for graduates who possess not only technical skills but also the confidence to manage career-related challenges. However, empirical evidence explaining how digital competence contributes to students’ career self-efficacy remains limited. This study aims to examine the effect of digital competence on career self-efficacy among undergraduate students. A quantitative cross-sectional design was employed, involving undergraduate management students selected through a multistage sampling technique. Data were collected using structured questionnaires measured on a Likert scale and analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM). The results indicate that digital competence has a positive and statistically significant effect on career self-efficacy. Students with higher levels of digital competence demonstrate greater confidence in performing career-related tasks, particularly those involving digital platforms such as online job search and professional communication. These findings suggest that digital competence not only enhances technical capability but also strengthens students’ confidence in navigating career development processes. This study concludes that improving digital competence is essential for enhancing students’ readiness and confidence in entering the digital labour market.
Co-Authors A A Gd Kasunu Adipurwa A A Ngr Bagus Aristayudha A.A Ngurah Nanda Apriyana A.A. Ngr. Bayu Suryanatha Ade Yunita Sari Agoes Ganesha Rahyuda Aksa Ardindha Anak Agung Gede Ari Sudewa Anak Agung Gede Yudha Santaka Anak Agung Pertiwi Kumala Sari Angelica Christy Caesarani Augusto da Conceição Soares Ayu Desi Indrawati Desak Ketut Sintaasih Desak Putu Indrayanti Devi Shinta Prahesti Dewi, Desak Made Pradnya Dhan, Ni Kadek Sari Jayanti Djumilah Zain Domingos Belo Soares Eka Afnan Troena Elisabeth Glorita Luisa Dos Santos Belo Eni Juniari, Ni Kadek Fifi Prananda Florbela Monica de Araujo Gede Suparna Gusti Ayu Krisnayanti Hanny Hafiar Hendrikus Herryanto Heslie Margaretta I Dewa Ayu Kadek Satrini I Dewa Gede Agung Putra Widyatmika I Gde Adnyana Sudibya I Gede Adnyana Sudibya, I Gede Adnyana I Gede Agus Sudarmayasa I Gede Dyana Arjana I Gede Made Putra Adnyana I Gede Putro Wibowo I Gede Putu Kawiana I Gede Rihayana I Gede Yuda Hariyawan I Gst Ngr Agung Puspa Puspa Diartha I Gst. Ngr. Ag. Indra Kesuma I Gusti Ayu Manuati Dewi I Gusti Ayu Mila Cahaya Dewi I Gusti Ayu Widya Ari Cahyathi I Gusti Ngurah Widnyana I Gusti Putu Oka Hartoni I Kadek Udayana I Ketut Andy Hermawan I Ketut Edy Mardyana I Ketut Mustanda I Ketut Rahyuda I Komang Dwinda Murjana I Komang Satria Warla Putra I Komang Syahjaya Kartika Asta I Made Adi Suryadharma I Made Artha Wibawa I MADE DANA I Made Dwi Adnyana I Made dwiki I Made Handy Sentosa I Made Pasek Ardiana Putra I Made Subudi I Made Surya Negara Sudirman I Made Wardana I Nyoman Rasmen Adi I Nyoman Resa Adhika I Nyoman Sutapa I Putu Bagus Surya Mahardika I Putu Eka Wardiana I Putu Magna Anuraga I Wayan Gede Supartha I Wayan Jendra Ariana I Wayan Juniantara I Wayan Pasek Ari Sedana I Wayan Pradnyantha Wirasedana I Wayan Putra Mahardika I Wayan Rinas I wayan Suana I Wayan Tresna Ariana Ida Ayu Indah Giantari Ida Ayu Kartika Maharani Ida Ayu Putu Kartika Dewi Ida Ayu Sri Krisna Dewi Ida Bagus Gede Surya Diputra Ida Bagus Ketut Surya Ida Bagus Panji Sedana Indrayani, Ketut Sri Wahyuni Indriati Njoto Bisono Irwanto Irwanto Jerry Risnandar Saktinegara Julião Freitas Gusmão Kadek Diah Candra Dewi Kadek Drasta Yoga Mahardika Kadek Osiana Elsa Dewi Kasih, Ni Luh Sri Kastawan Mandala Kastawan Mandala Ketut Metria Lelia Paula Da Rosa B. Florindo Lino Da Silva Saldanha Lucia Adinda Dua Nurak Luh Gede Meydianawathi Made Pasek Ardiana Made Satya Prawira Made Subudi Made Subudi Made Sudarma Made Suprapta Made Surya Putra Made Surya Putra Made Wahyu Darmawan Magdalena Wullur Maria Cárceres Pinto Soares Mayasari, Ni Made Dwi Ariani Mira Minarsari Ni Kadek Meriyanti Ni Ketut Suci Cheliasih Ni Ketut Yunita Indrawati Ni Luh Gede Aryawati Ni Luh Gede Aryawati Ni Luh Putu Dina Purnama Ni Luh Putu Wiagustini Ni Made Dwi Ariani Mayasari Ni Made Dwi Puspitawati Ni Made Mery Apsari Ni Made Nadya Rahayu Ni Made Sri Rastini . ni made yudhaningsih Ni Nyoman Kerti Yasa Ni Putu Esa Ade Liana Putri Ni Wayan Andini Febriyanti Ni Wayan Astiti Pratiwi Ni Wayan Ekawati Ni Wayan Sri Rahayu Ningsih Paulino Mendonca pramitha dana Putu Dian Kartika Putu Dodik Kartika Candra Putu Saroyeni Priartini Putu Saroyeni Priartrini Putu Saroyini Piartrini Putu Talitha Amadea Rahmat Oka Novriyadhi Rai Mutiara Sari Ratna Sari Dewi Rini Andari Rini Andari, Rini Roy Johan Agung Tucunan Sari, Ade Maria Ulfah Rakhmatika Sentot Kristanto Tjok Gde Raka Sukawati Tjut Allya Magita Harumi umiarti sri rejeki William Jefferson Wiratama